Total 1,115 Technical Support Engineer job vacancies in Legal / Public / Security category in The United States of America

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

Join our cyber security team and be part of transforming our digital experience and delivering innovative capabilities for Nine.  We offer a flexible working environment in a culturally diverse and high functioning team. 

This is an expansion of the Cyber Security Engineering team, focused on managing End User risk - configuring, maintaining, and continuously improving cyber security tools such as Cloud Access Security Broker, Zero Trust Network Access, Cloud DLP, Secure Web Gateway, Endpoint Privilege, and EndPoint Management. This will include reviewing and improving monitoring and access controls for other critical SaaS services such as Google Workspace, Slack, JIRA, Confluence.

You will work alongside other members of the Cyber Security Engineering team who are responsible for researching, architecting and implementing Cyber Security capabilities for the Nine group.

This role will also be exposed to other Cyber Security tools, including endpoint privilege, vulnerability management and identity tools amongst others.

The Cyber Security Support Engineer plays a crucial role in safeguarding Nine’s critical systems and data by overseeing key controls that protect Nine’s data and content.  This role involves maintaining and tuning robust policy settings that control access to key applications and portals, managing access to applications, troubleshooting cyber security application issues and responding to service interruptions and incidents. 

This role will also assist the team in performing other key security functions such as vulnerability management, help coordinate vulnerability remediation efforts, and ensure continuous improvement of security posture. Other cyber security engineering tasks involve product evaluation and implementation, risk management and security incident response. 

Key accountabilities of this role is to:

• Implement, configure, and maintain endpoint solutions to securely manage, monitor, and control access.

• Define and enforce policies and procedures for the management of endpoints ensuring compliance with industry standards and regulations.

• Conduct regular reviews and assessments to identify and remediate security risks related to SWG, CASB and DLP.

• Monitor and audit privileged activities, ensuring compliance with policies and promptly addressing any anomalies or security incidents.

• Conduct regular vulnerability assessments, penetration tests, and security scans on systems, networks, and applications to identify vulnerabilities and weaknesses.

• Stay informed about emerging threats and vulnerabilities by monitoring security advisories, research reports, and threat intelligence sources.

• Translate threat intelligence into actionable insights for managing end user risk

ACOR is a national, employee-owned engineering consulting firm, offering a full range of specialist engineering services across multiple sectors. We have a proven track record for the successful delivery of large-scale multi-discipline projects, as well as smaller niche assignments. Our client's needs are at the core of everything we do their success is our success.
We are proud of our workplace culture, and we reward and recognise our people who best represent our company values of excellence, passion, caring, integrity, collaboration and courage
As a Security Support Officer, you will support the business by coordinating and maintaining our security clearance process and obligations.
The ideal candidate will have excellent attention to detail and a strong interest in security processing.
Day to day tasks include but are not limited to:

Processing security paperwork (security clearance applications, DCAC applications, overseas travel forms, departure forms)

... Click here to view more detail / apply for Security Support Officer

Overview:
Our large Federal Government client has a requirement for an IT Security Officer (level 5) to work with IT Security Managers and Officers on the day-to-day management of vulnerability and patch notification distribution and monitoring for Stakeholders, management of non-compliance and management of cyber security incidents and RFIs.  The IT Security Officer will be working at Holsworthy in Sydney and will be required to operate in a flexible and agile way in support of a dynamic work area.
 
Major Responsibilities:


Generate, sustain, and maintain relevant system documents and artefacts
Support vulnerability and patch management of relevant systems and associated reporting
Support ICT incident response, collate statistics and analyse trends
Support the remediation of deficiencies in relevant systems and other defect reports
Conduct audits as required
Provide reporting as per the governance reporting requirements, and as required



... Click here to view more detail / apply for Cyber Security Support

Overview:
Our large Federal Government client has a requirement for an ITSO Cyber Security Support / IT Security Officer (combination of work-from-home and on site) to work with IT Security Managers and Officers on the day-to-day management of vulnerability and patch notification distribution and monitoring for Stakeholders, management of non-compliance and management of cyber security incidents and RFIs.
The IT Security Officer will be working with units from Perth. The IT Security Officer may be located in Perth or conduct their duties remotely from  Canberra, however travel to Perth will be required on a regular basis (20% ? 30%) to carry out checks on systems and equipment. The IT Security Officer will be required to operate in a flexible and agile way in support of a dynamic work area.
 
Major Responsibilities:


Generate, sustain, and maintain relevant system documents and artefacts
Support


... Click here to view more detail / apply for Cyber Security Support

Job Scope :

Generate Notices for the offender

Monitor payments for cases and call to remind the offender

Generate reminder letter for cases where no payment is received after the deadline

Other Enforcement Supports assigned by the supervisor

Job Requirement :

Enforcement Support Officers shall have prior admin and enforcement work experience of at least 2 years with the Singapore Police Force or other related law enforcement agencies;

Job Description:

You are part of a team of administrative officers providing secretarial as well as administrative support to client company and ensuring efficient day-to-day operations of the general office. As part of a team, you will:

• Provide secretarial support to Senior Management;
• Provide administrative support in respect of casework, such as assisting with the preparation and execution of unannounced inspections, business searches on databases, arranging interviews with persons assisting with investigations, preparation and filing of legal documents, issuance of notices or correspondences, monitoring of casework or project timeline and complaint management;
• Provide administrative support in respect of meetings and events, such as scheduling and preparations of meetings, and preparation of case dashboards;
• Assist in general office administration and operations, which include records and exhibits management and travel arrangements for overseas official trips;
• Assist with HR functions in the area of training and development, manpower resourcing and staff welfare/benefits administration;
• Assist with any prescribed administrative tasks, or ad-hoc assignments in support of smooth and efficient day-to-day operations of client company.

Working Arrangement:

Location: Maxwell Road

Working Hours:

Mon to Thur: 8.30am to 6pm

Fri: 8.30am to 5.30pm

Salary: $2800-3000/Month

Contract Duration: 1 Year

Job Requirements:

• Preferably have at least 1 year of work experience in corporate support and administrative work;
• Be motivated, with a strong sense of initiative, and able to thrive in a fast-paced environment;
• Be meticulous, well-organised and resourceful;
• Have strong communication and interpersonal skills; and
• Be proficient in MS Office.

Overview:

Possess strong technical skills and expertise in managing enterprise security, delivering security awareness training, and leading security project initiatives.

Proven ability to work independently and collaboratively to ensure a robust and comprehensive security posture for organizations.

Description:

Report to Cyber Security team lead and above.

Planning, implementing, managing, monitoring and upgrading of IT security solutions.

Support project by delivering project deliverables and completing project milestones.

Develop and maintain technical, operational and configuration documentation required for project implementation.

Vendor coordination and management for product implementation and troubleshooting.

Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of each security measures, and to make certain that the security measures will continue to be effective after implementation.

Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Security Management (e.g., Access Control, Risk Management, Incident Response)

Security Awareness Training and Program Development

Security Auditing and Vulnerability Assessment of vendors (New/ Existing)

Excellent communication, collaboration, and problem-solving skills

Skill sets:

Vendor Management

Knowledge of Endpoint Security solutions, such as Anti-Malware, Endpoint detection response, Host Firewall, Application, Disk Encryption

Change Management.

Some basic knowledge of application security

Knowledge of Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA and OS Hardening Policies

Implementation of the Endpoint or Identity & Access Control Security tools

Knowledge of various OS such as Windows or Linux

Strong verbal and written communication skills

Team player as well as ability to work independently on tasks

Self-motivated with the ability to drive features to delivery

Reporting to the Director of Security Architecture & Programs, the Security Engineer is responsible for ensuring that all security infrastructure is online, available, and functioning properly. This may require working extra hours on an as needed basis and participate in an on-call rotation.

The engineer will be responsible for coordinating with the existing team to not only continue to use these services but expand the existing capabilities of these tools. The engineer will need to be able to review policies from various security tools and be able to recommend changes as needed.

The engineer will also be responsible for consulting with other internal teams on projects, coordinate security requirements, and provide recommendations.

Responsibilities:

• Ability to plan, implement, manage, administer, monitor, and recommend changes for security protections and security infrastructure, SaaS platforms, and Cloud services (Firewalls, IPS/IDS, WAF, Proxies, AWS, Splunk, Endpoint Detection & Monitoring, etc.)
• Candidates will need to coordinate and work closely with other parts of IT and the business to implement recommendations as needed.
• Administer, monitor, and maintain security infrastructure (Patch, Upgrade, and Monitor for issues).
• Significant understanding and ability to work with Windows, Linux, and Mac operating systems.
• Experience in scripting and software development, Python, Bash, PowerShell or other relevant languages.
• Automate tasks leveraging automation platforms or scripting.
• Occasionally work with databases to extract data or implement processes leveraging MySQL, SQL Server, or PostgreSQL.
• Daily administrative tasks such as, report on tasks, coordinate with individuals as needed, and escalate issues where required.
• Troubleshoot and problem-solve network and security issues.
• Consult with other internal teams regarding security requirements, concerns, and issues for other projects.
• Be a security advocate for other teams and help individuals and projects as needed.
• Manage and administer several different types of Firewalls.
• And other responsibilities as assigned.

Qualifying Experience and Attributes:

• Must have relevant experience in Security or security related fields.
• Strong hands on experience and knowledge with firewalls and other various network, endpoint, or cloud security tools.
• Thorough understanding of TCP/IP
• Strong attention to detail with analytical and problem-solving skills.
• Awareness of cybersecurity trends, issues, and hacking techniques.
• Ability to work after hours if needed.

Preferred Experience and Attributes:

• Bachelor’s degree in Cybersecurity, Computer Engineering, Information Technology or related field.
• Self-motivation to get tasks completed.
• Ability to work within a team environment and coordinate as needed inside and outside of the security team.
• Excellent written and verbal communication skills.
• Excellent ability to document networks and applications.

An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to £275.00 per day working 37.5 hours a week between 07:30 - 16:30 Monday - Thursday and 07:00 - 13:30 Fridays.

Due to the nature of our client's work the successful candidate must already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals.

Role Overview

We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.

The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential.

Job Description

• To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability
• Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles
• Able to identify, define and resolve complex issues with Microsoft Windows and Office applications
• Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance
• Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines
• Ability to author documents such as reports, policies, procedures and workflows

Essential Skills/Qualifications

Active Directory

SCCM management & operation (or similar network management system)

Microsoft WSUS (Windows Server Update Services)

Ivanti Security Controls

Ivanti Device and Application Control

Avecto Defendpoint

Desirable Skills and Qualifications:

Citrix based VDI Infrastructure

Administering Licence Servers

Administering Managed Print Servers

ITIL Foundation

MCP / MCSE

Multi-Skilled Security Installation Engineer - Immediate Start
Salary: £32-38k basic

• 9 Day working fortnight
• Door to door Pay
• Overtime
• Paid Callout (Currently 1 in 7)
• Flexible & Remote Working Where Possible
• Company Culture That Promotes Work Life Balance
• Access To Mental Health Care Support
• Salary Sacrifice Pension Scheme
• Childcare Voucher Scheme
• Max 3 Year Old Company Vehicle
• Death in service cover

About Us: Sisko Group, a Workforce Solutions provider, is recruiting exclusively on behalf of a leading name in Fire and Security. Be part of our growth plan and embark on a rewarding journey as a Multi-Skilled Security Installation Engineer.

Important Requirements:
Stable/consistent work history
Location is key - Only CVs within Home Counties or within London. (Nothing south of the river)
Minimum of 4 years’ experience
Good Installation and technical Knowledge – within Intruder, CCTV & Access Control

Benefits Include but not Exclusive to:
Paid door to door travel for Engineers.
25 Day Holiday Plus Bank Holidays (Increasing to 35 Days)
Wellness & Employee Assistance Programme (EAP)
Perkbox access to a huge range of free perks and discounts
Regular One 2 One Check-Ins with Line Manager
Continued Professional Development & Ongoing Training
Flexible & Remote Working Where Possible
Company Culture That Promotes Work Life Balance
Access To Mental Health Care Support
Salary Sacrifice Pension Scheme
Childcare Voucher Scheme
Max 3 Year Old Company Vehicle

Position Overview:
As part of their ambitious growth plan, we're expanding our clients installation team. Joining our dedicated operations team, this role offers immense job satisfaction.

The ideal candidate should be self-motivated, organized, and a valuable contributor to the operational team. Delivering top-tier customer service is non-negotiable. This role involves the installation of fire and/or security systems.

Duties & Responsibilities:
Conduct installation and commissioning of electronic fire and/or security systems.
Perform maintenance and repairs as required.
Provide reliable, quality support to customers consistently.
Maintain a professional demeanor in telephone and face-to-face interactions.
Assist customers and the regional team with technical issues.
Demonstrate flexibility in working hours when necessary.
Offer assistance and training to fellow team members.
Operate in alignment with our clients vision, mission, and values.

Skills & Experience:
High-level industry experience is a must.
Excellent technical knowledge of security systems.
Systematic and logical approach to tasks and problem-solving.
Ensure efficient completion of all tasks.
Presentable in person and with tools and vehicle.
Strong communication and organizational skills.
Awareness and responsibility for necessary equipment and emergency van stock.
Understanding the importance of precise paperwork records and full utilization of PDA devices.
Polite but assertive telephone manner.
Good knowledge of London and home counties postcodes.
Strong customer service skills, ability to motivate colleagues, and lead by example.
Ability to think laterally and \"out of the box.\"
Prompt and consistent timekeeping.

Health & Safety Responsibilities:
The successful candidate must demonstrate a personal commitment to health, safety, and the environment by adhering to:
Our clients health and safety policies and procedures.
The Health and Safety at Work Act, along with all site-specific and statutory health, safety, and environmental regulations and policies.
Method statements and risk assessments.
Participation and understanding of toolbox talks.

This is an exciting opportunity to be part of a team that plays a critical role in maintaining the security and functionality of Fire and Security systems across the UK. If you possess the required skills and experience, we encourage you to apply and discuss your qualifications during the interview.

If you have the skill set and are interested in being put forward for this new and exciting position, then please forward your CV immediately.

Please note, Sisko Group are acting as an employment business in relation to this vacancy.

To apply for this role and find out more details, please forward your CV to James Feeley at Sisko Group or call (phone number removed) in strict confidence.

Sisko Group is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately.

We thank all applicants who respond, but only those shortlisted will be contacted.

Key Responsibilities:

• Perform administration, support and operation of the project's security solution platforms and supporting infrastructure, focusing on Privileged Access Management (PAM), Network Intrusion Prevention System (NIPS), Wireless Intrusion Prevention System (WIPS), Network Access Control (NAC) and common systems (Windows and Linux OS, System Monitoring, Backup, Hypervisors and SAN Storage).
• Prepare professional reports and slide decks for submission to client on operational status
• Attend operational meetings with client
• Maintain and update documentation for operations, including asset lists, account lists, DR and health check plans
• Identity, evaluate and recommend enhancements to operational processes and procedures.
• Execute changes in accordance with the established change management process
• Support key activities including execution of BCP and DRP
• Implement approved service requests from the client within required timelines
• Support vulnerability assessments and remediate findings
• Support investigation of security incidents

Requirements:

• At least 5 years of experience in mid-sized Day 2 operations, out of which at least 2 years in providing technical support and administration of the focused security solutions
• At least 2 years of experience in supporting common systems and infrastructure is preferred
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Positive working attitude and a team player
• Strong interpersonal and communication skills, as this role entails 50% of time in client premises

Key Responsibilities

• Perform implementation, maintenance, support and operation of the project's security monitoring use cases
• Maintain understanding of the architecture and work with security team to understand the use cases to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Adhere to established change management process and other service management process in day-to-day tasks
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Review, propose and generate dashboards and reports to automate monitoring of systems and log and threat intelligence feed ingestion, and reduce low value event escalations
• Build rules and intelligence to detect threats in all monitored assets
• Implement and devise detection method of such threats in our security operations through SIEM use cases etc
• Perform periodic analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Review and update data enrichment, including use of threat intelligence to enhance fidelity of detection
• Review and maintain UEBA data sources and use cases

Requirements

• 1- 2 years of experience in security operations in a SOC environment
• 1- 2 years of experience in creating, finetuning and maintaining correlation rules and SIEM dashboards
• Working experience in Regex and/or scripting
• Strong critical thinking / contextual analysis abilities
• Strong investigative and analytical problem solving skills
• Stakeholder management
• Meticulous with an eye for details
• Product certification such as Splunk Enterprise Certified Administrator or equivalent
• Professional certification such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage
• Good understanding of whole of government environment would be an advantage

Job Responsibilities: Cyber Security Division ( CySD)
Sitting within Data & Technology Architecture Dept, the Cloud Security Engineer is responsible:

• Design, implement, and manage security measures for cloud environments.
• Conduct regular security assessments and audits of cloud infrastructure.
• Collaborate with cross-functional teams to integrate security best practices into cloud-based applications and services.
• Monitor and respond to security incidents, ensuring timely resolution.
• Implement and maintain access controls, encryption, and other security features.
• Stay up to date with industry trends and emerging threats to proactively address potential vulnerabilities.
• Develop and document security policies, procedures, and guidelines for cloud environments.

What we are looking for

• Bachelor's degree in Computer Science, Information Security, or related field.
• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.
• Excellent communication skills and the ability to collaborate with diverse teams.
• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.
• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.
• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services
• Good knowledge in security
• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Integrating Infra and Application System to meet the project's needs.
• Resolving technical problems as they arise.
• Informing System Manager about any problems with the current technical solutions being implemented.
• Support and coordinate, maintenance, patching, upgrade and troubleshooting of security systems.
• Create detection use cases and fine tune detection rules to strengthen detection and reduce false positives.
• Assist in Cybersecurity project implementations to ensure that the application development team can deliver application solutions.

QUALIFICATIONS

• Minimum 1 year system development experience
• Extensive knowledge and experience deploying with security product, eg: Tenable, Priviledge Access Management, EDR, DAM, Endpoint Protection, etc.
• Experience deploying Critical IT infrastructure in Government Cloud Data Centre and/or on-prem setup.
• Experience in software engineering and system design architecture
• Knowledge and experience working with DevOps tools, Windows and VMWare.
• Strong knowledge of security, controls, privacy and compliance in the government services domain
• Diploma in Computer Science, Software Engineering or equivalent
• Identify and evaluate the risk to eliminate or mitigate risk in a computer system or network.

Please note that your application will be sent to and reviewed by the direct employer - Beyondsoft International (Singapore) Pte Ltd