Total 16 Tech Support job vacancies in Maintenance / Repair category in The United States of America

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments. Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests. Employees are expected to undertake mandatory and statutory training related to their role. We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve. We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values safe, caring and excellent. Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment. The appointed candidate must be a car owner and be able to travel to various locations as part of the role.

Required skills and Responsibilities: Demonstrable and proven experience of working in a property maintenance environment. Previously worked as Maintenance Support, Caretaker / Handyperson or Painter / Decorator Experience of Carpentry / Decorating and Plumbing and basic awareness of Mechanical & electrical plant and equipment. Knowledge of Health and Safety legislation. Good levels of interpersonal, communication and time management skills with an ability to work under pressure to meet strict deadlines. Excellent communication skills verbal and written with both internal and external customers. Be highly self-motivated with the ability to prioritise work, maintain confidentiality and work independently or as part of a team. Excellent problem solving skills. Offer flexibility at all times, as the occasional need to work unsociable hours will be required.

Portering Duties The safe movement of people and goods including (but not limited to): General Portering duties such as Patients moves (including babies, children, and adults). Portering of mail, medical records, pharmacy supplies, bloods, specimens, supplies., waste, linen, furniture. Patient meal delivery to ward areas. Domestic Duties General domestic cleaning functions high / low level dusting, vacuuming, mopping, floor scrubbing and drying with floor machines, floor burnishing, deep cleaning and HPV set up. Prepare and provide patient hot and cold drinks to patients in ward areas or as otherwise directed. Catering Duties General kitchen support duties such as washing up, cleaning down, moving, and rotating stock items and food. preparation such as preparation of sandwiches, salads, fruits and beverages for restaurant and hospitality function. Food service and food replenishment and cash handling till operator, within the restaurant when required. General cleaning to front of house servery area, tables, crockery, cutlery, vending machines.

Required skills and Responsibilities: Demonstrable and proven experience of working in a property maintenance environment. Previously worked as Maintenance Support, Caretaker / Handyperson or Painter / Decorator Experience of Carpentry / Decorating and Plumbing and basic awareness of Mechanical & electrical plant and equipment. Knowledge of Health and Safety legislation. Good levels of interpersonal, communication and time management skills with an ability to work under pressure to meet strict deadlines. Excellent communication skills verbal and written with both internal and external customers. Be highly self-motivated with the ability to prioritise work, maintain confidentiality and work independently or as part of a team. Excellent problem solving skills. Offer flexibility at all times, as the occasional need to work unsociable hours will be required.

Using the opportunity to link up with different colleagues, leaders and partners, building relationships that can help everyone to deliver effective and efficient service. Engage with your team - respecting every member of staff, valuing their diversity and making sure that every member of your team feels that their contribution is appreciated and valued. Hold yourself and others to account - be clear about whats expected at work, giving honest feedback and acting quickly and fairly to support others who are struggling to meet expectations. Role model your own development and encourage personal development amongst your team to help to ensure our workforce has the skills and knowledge that will improve services for the future. By acting as an ambassador for GMS, sharing good news and good practice with your team, contributing to debates, having a say and leading improvement all ways of influencing what happens to our services in the future. POLICY AND SERVICE RESPONSIBILITIES - Deliver a cleaning and housekeeping service that meets with local and national cleaning standards providing assurance through accurate auditing and monitoring, assist in preparing reports for the ADOF. - Develop the cleaning and housekeeping service to ensure compliance against the National Standards of Cleanliness 2021, utilizing skills to create working routines for the team to enable delivery of the NSC 2021 against specification. - Assist in the delivery of the business plan so that that the domestic and housekeeping team delivers high performing and income generating services. - Contribute to the review and development writing and updating policies in own areas of expertise and the wider GMS where appropriate for services e.g. National cleaning standards, terminal cleans, HPV etc. To be responsible for the updating of local and departmental procedure notes. - Deal and respond to customer complaints and concerns as they arise. A face to face response maybe required to deal with a concern and take action accordingly to rectify the concern/complaint. If a formal response is required respond in line with the response target on complaint monitoring. ORGANISATIONAL MANAGEMENT RESPONSIBLITIES - To performance manage domestic and housekeeping service against departmental targets and a range of KPIs, providing first line investigation and resolution of KPI performance issues on behalf of the FM. - Be responsible for weekly/monthly cleanliness audits in line with NHS cleaning standards and ensure any failures are rectified within the agreed timescale, if required action plans are implemented sustain longer term improvements. - Provide a weekly performance report to the FM to assist with the contract management of the service and provide the correct level of management information. - Responsible for the day to day management of staff, including recruitment, personnel record keeping, induction, training and development to ensure that they can perform their duties effectively and safely. Manage staff attendance, grievance, conduct and performance issues in accordance with GMS policies and procedures. - Have responsibility for recruitment and selection of domestic and housekeeping staff. Chair the selection panel, ensuring that appointments are made within GMS policies and procedures. - To be responsible for ensuring adherence to Health & Safety regulations including COSHH, Handling & Moving, Infection Control and Food Hygiene to ensure a safe environment for patients and staff in accordance with Trust policies and procedures. Undertake risk assessments as necessary. - Responsible for ensuring all staff attend mandatory training sessions in accordance with legislation and the GMS policies, including Fire Safety, Health & Safety, Manual Handling and Lifting, to reduce and ensure the health & safety of employees. - Ensure that arrangements within the domestic and housekeeping teams are co-ordinated to ensure staff meetings are supported including arranging dates, preparing agendas, collating supporting papers, inviting other service representatives and preparing accurate notes and action plans. - Working with GMS front line teams and operational colleagues to assist in the development and sustainability of a change in culture that will enable our teams to deliver excellent services and to achieve excellence in service delivery. - Participate fully in appraisal and mandatory/statutory training and ensure that the domestic and housekeeping team are appraised on an annual basis and maintain up-to-date their training records. - Ensure effective site business continuity and effective major incident plans are in place for the site domestic and housekeeping service, communicated out and understood/regularly reviewed. - Be members of, and active participants in national specialist forums and associations. Networking and benchmarking best practices as appropriate. FINANCIAL AND RESOURCE MANAGEMENT - To be the site budget holder in respect of appropriate ongoing project responsibilities, when performing against the budget and mobilisation plan. Monitor and analyse pay and non-pay expenditure to ensure effective use of GMS financial resources within the set budgets. Alert line manager of any deviation in expenditure and implement actions to mitigate impact of deteriorating budget. - To have the authority to approve the monthly staff pay role, ensuring that all attendance records are recorded, identify discrepancies and process for payment. - Maintain a set of master rosters and ensure the allocation and recoding of daily hours is up-to-date and completed on time. - Have the delegated responsibility for purchasing equipment and materials for the domestic and housekeeping service and making process payments using the existing on-line systems. Ensuring stock control systems are in place for economical, correct use and distribution of equipment and materials and audit recommendations are implemented. - Provide detailed reports on the performance of pay and non-pay performance and compared against budget for the delivery of identified projects. - Analysis on the Service Delivery Performance when compared to the national required standards , to include audit results and trend analysis of the overall performance of the services. - Assist the facilities managers in the management of contracts, reporting KPI information to support the contract management process. - Assist in the production and presentation of business cases, reports and briefing papers for GMS Senior Management Team meetings and other approval pathways. PLANING AND ORGANISATION - Maintain and effective communication strategy with staff using a variety for tools such as face to face meeting, briefing sessions and presentations, written communication, notice board, blogs - Ensure all staff annual appraisal are planned in for the year and as part of the appraisal process training plans and personal development plans are in place for all direct reports and supervisors are trained to complete domestic and housekeeping staff appraisal in a timely manner. - Take the lead on specific projects and trials of equipment or service change including trials; engage staff and stakeholders in the technical aspects of the project or equipment purchase and have an understanding of any cost variations which could impact on the scheme COMMUNICATION AND WORKING RELATIONSHIPS - Engaging positively and effectively with senior colleagues across the corporate and operational areas of the organisation. - Ensuring an appropriate and effective information flow between the Board, Committees and Groups.Developing and maintaining effective working relationships with all levels of staff across the organisation. - Engaging with the whole workforce on matters relating to Service Delivery taking into consideration complexities of information available, adjusting approach using varied techniques to suit audience to achieve Service outcomes. EFFORT, SKILLS AND WORKING CONDITIONS Physical skills Good keyboard skills are required and excellent IT and digital skills including Microsoft Office Physical effort The post holder may be sat at a computer or in meetings for prolonged periods of time. This is already likely to require frequent travel between sites. Walking the site during assessments, audits and inspections Mental effort Concentration required for writing reports, attending meetings Meeting with staff in HR meetings, Monthly time sheets and budget work Emotional effort Exposure due to staff and stakeholder management. Giving staff bad news in resolving staff issues and managing expectations Working conditions Frequent computer use. The post holder will be based in an office environment however there will be flexibility and travel to meetings across and away from sites. Visiting clinical and non-clinical areas on the site, may come in contact with dirt and grime

Exchange routine information where appropriate and offers feedback where required. Liaise with staff where required, offering advice where appropriate training and knowledge allows. Drive and operate a wide range of vehicles, equipment, machinery and tools The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these. Responsible for promoting a positive work culture. Responsible for maintaining own core competences along with supporting department wide training and development needs. At all times work within agreed and established Trust policy and operational procedures. Responsible for ensuring timely completion of PPM (Planned Preventative Maintenance) and reactive works documentation / recording requirements, by use of electronic handheld devices. Utilise FM software (e.g. MICAD) to ensure adequate and accurate recording of work elements and ordering materials. Utilise electronic systems such, e-roster for staff expenses / claims / leave, ESR for staff records, E learning/Training MS Teams, etc. Provide work related information to supervisor where required for data management. Complete legislative and Trust documentation where applicable (e.g. reporting accidents, adverse incidents). Complete service records and/or service documents, log books where appropriate to competence as required (e.g. filter changes, tap temperature checks, ladder inspections etc.). Medical gas cylinder changing after suitable training has been received. Maintain or provide to supervisor as required such records. Provide work related information to supervisor where required for data management. Utilise trust Transport and equipment as required to undertake duties of the role. Provide information and advice to work colleagues, managers, contractors and customers (in line with level of role, training and experience). Exchange routine information where appropriate and offer feedback where required. Liaise with clinical staff where required offering non-clinical advice where appropriate and adequate training allows. Demonstrate activities to new starters, apprentices, trainees, etc. and assist in ensuring their health and safety. Support the Maintenance and Minor Works Supervisor with the supervision, guidance, instruction and evaluation of work to others. Exchange routine and non-routine information where appropriate and offer feedback where required. Organise, plan and prioritise, in liaison with the supervisor, PPM duties and reactive tasks. Carry out routine PPM duties and reactive tasks independently where appropriate to competency, health and safety and allowed with minimal supervision. The post holder may be required to assist patients/clients/relatives during incidental contact. Required to cope with the demands of a busy maintenance department both mentally and physically including frequent concentration when carrying out inspections and dealing with interruptions to deal with emergencies. Frequent requirement to exert intense physical effort for several long periods both in normal hours and out of hours (on call). Occasional exposure to emotional and distressing circumstances. Observe a personal duty of care in relation to equipment and resources used in the course of the duties performed on a day to day basis (tools, equipment and stock). Use all Trust equipment and other property in a safe and appropriate manner. Maintain equipment, fittings and other physical assets required by the job role on Trust and Partners premises. Report any misuse of, or faulty equipment to the appropriate person. Order and purchase spare parts, supplies, physical assets, stock or other equipment/materials within budgetary limit and which are necessary for the job being carried out. Hold a current UK Driving Licence with access to a vehicle to undertake travel as part of the role. Maybe required to participate in the Emergency On-Call system as required. Frequent exposure to highly unpleasant conditions such as bodily fluids and sewage. Work in a positive work manner. Carry out generic and flexible ways of working. Suggest new improved ways of working as required for own role. Self-assure own work and where applicable sign off the work of others.

The appointed candidate must be a car owner and have a clean drivers licence and be able to travel to various locations as part of the role. All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments. Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests. Employees are expected to undertake mandatory and statutory training related to their role. We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve. We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values safe, caring and excellent. Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

At all times carry trust communication devices (pagers and/or two-way radios) to facilitate immediate response to emergencies. liaise with Trust employees and external contractors. I.e.: ward staff, admin staff, service contractors. Must have a flexible approach to works and a good understanding of other trades, services and plant. To interpret and work from all instructions, drawings and specifications appropriate to his/her original trade, without site supervision. To liaise with operational estates office regarding plant or equipment failures and to request the supply of goods and/or services as necessary. Under the instruction of the maintenance technician formulate written method statement so that a permit to work can be produced. To undertake any duties which may arise and may reasonably be deemed to come within the scope of the post.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role

To provide a high quality, developing and flexible portering, mail and maintenance service within a South West Yorkshire Partnership NHS Foundation Trust or for other organisations as directed. Progressive training and experience in elements of the facilities technical support workers duties will help the post holder to reach levels of flexibility and competence over a wide range of traditional building and engineering semiskilled work. KEY RESULT AREAS: Portering: To ensure that the daily collection and delivery of mail is carried out as scheduled. To sort mail and ensure mail is transported to its destination in the shortest possible time. To collect items from Pharmacy and deliver to Trust premises as required. To collect and deliver specimens to and from Trust premises and Pathology as required. To obtain proof of receipt when required from service users following delivery. To deliver, remove or transfer equipment from/to/between Trust premises. To deliver stores to Trust premises and ward areas. To deliver food to ward areas. Security Duties: To secure buildings and property as required. Ensure security of keys is maintained in the porters lodge. Undertake regular security checks of premises during silent hours. Reset burglar alarms and advise the Portering/Transport Manager. To liaise with the security department as and when required. To monitor CCTV equipment and act appropriately when required. Linen/Refuse Collections and Deliveries: To collect dirty linen/rubbish from wards, departments and community premises. Dispose of cytotoxic waste adhering to DoE guidelines ensuring collection. For full job description, please see attached supporting documents