Total 9 Supply Chain Operator job vacancies in Quality Assurance / Control category in The United States of America

Control Room Operator Vodaphone Contract

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK

When: We're looking to get the right person in to the team ASAP

Hours: 42hrs per week, 4 days on 7am - 7pm, 4 days off - all based in office

Salary: £12.00 per hour. Overtime rates available.

What is in it for you?

-A competitive salary

-A friendly and supportive team

-Training, career development & progression

-Overtime opportunities

-A great selection of benefits incl. Access to on-line GP services, cycle to work scheme, MiDeals, death in service, share options and discounts for shopping, cinema, holidays, etc.

-Free on-site parking

Main Duties

-Managing alerts coming from high value vehicles and communicating them to owners.

-Managing incoming and outgoing telephone calls to clients.

-Utilise software to ensure the required compliance standards are met.

-Work as part of a team liaising with different clients nationally.

-Maintaining a high degree of confidentiality and professionalism when handling clients.

-Follow correct procedures for incident reporting and real time monitoring of vehicles.

-Work as part of a team, communicating effectively with team members, others in the business and clients.

-To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.

-To undertake additional duties in line with management requests as required.

-Comply with ISO 27001 standards and procedures.

-Meeting individually set KPIs.

-Stay current with system information, changes, and updates.

-Work on a number of systems unique to the contract (full training will be provided).

What we are looking for

-Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.

-Excellent communication skills.

-Ability to work in a fast-paced environment.

-Ability to manage workload to meet team deadlines.

-A willingness to learn and develop and show high level of commitment and professionalism.

-Must have knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.

Desired experience

-Experience in working in a professional office environment, communicating with clients.

-Able to work with autonomy to ensure KPI's can be met.

-Customer service experience including phone calls.

Essential

-Applicants must have a 5-year checkable history.

-You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

Control Room Operator Vodaphone Contract

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK

When: We're looking to get the right person in to the team ASAP

Hours: 42hrs per week, 4 days on 7am - 7pm, 4 days off - all based in office

Salary: £12.00 per hour. Overtime rates available.

What is in it for you?

-A competitive salary

-A friendly and supportive team

-Training, career development & progression

-Overtime opportunities

-A great selection of benefits incl. Access to on-line GP services, cycle to work scheme, MiDeals, death in service, share options and discounts for shopping, cinema, holidays, etc.

-Free on-site parking

Main Duties

-Managing alerts coming from high value vehicles and communicating them to owners.

-Managing incoming and outgoing telephone calls to clients.

-Utilise software to ensure the required compliance standards are met.

-Work as part of a team liaising with different clients nationally.

-Maintaining a high degree of confidentiality and professionalism when handling clients.

-Follow correct procedures for incident reporting and real time monitoring of vehicles.

-Work as part of a team, communicating effectively with team members, others in the business and clients.

-To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.

-To undertake additional duties in line with management requests as required.

-Comply with ISO 27001 standards and procedures.

-Meeting individually set KPIs.

-Stay current with system information, changes, and updates.

-Work on a number of systems unique to the contract (full training will be provided).

What we are looking for

-Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.

-Excellent communication skills.

-Ability to work in a fast-paced environment.

-Ability to manage workload to meet team deadlines.

-A willingness to learn and develop and show high level of commitment and professionalism.

-Must have knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.

Desired experience

-Experience in working in a professional office environment, communicating with clients.

-Able to work with autonomy to ensure KPI's can be met.

-Customer service experience including phone calls.

Essential

-Applicants must have a 5-year checkable history.

-You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

We are looking for an organised, efficient, and experienced Control Room Operator to join our security team for Mitie Business Services. You will be working within a supportive team to maintain and monitor CCTV, intruder, and fire alarm panels.

Your key responsibilities will include assisting with daily operational requirements - ensuring compliance and accurate recording of incidents to outline identified risks. As part of your role, you will be required to escalate incidents, report Health and Safety concerns, and respond to emergency situations also producing accurate reports to ensure alarms are efficiently responded to.

Our ideal candidate will have awareness of the law across, The Private Security Industry, Health and Safety for the Private Security Operative, Fire Safety, Technology and Systems in the Security environment and Emergency Procedures.

If you have prior control room or security experience, a passion for delivering excellent customer service and a desire to excel, apply today! Please note: You MUST hold a valid CCTV License and have a 5-year verifiable education or work history with references.

Control Room Operator

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK

When: We're looking to get the right person in to the team ASAP

Hours: 42hrs per week, 2 days 6am - 6pm, 2 nights 6pm - 6am, 4 days off

Salary: £10.90 per hour

What is in it for you?

A competitive salary

A friendly and supportive team

Training, career development & progression

Overtime opportunities

A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.

Free on-site parking

Main Duties

Life and property alarm response and emergency service engagement.

Managing high levels of incoming and outgoing telephone calls to both clients and branches.

Utilise software to ensure the required monitoring and compliance standards are met.

Work as part of a monitoring team liaising with different branches nationally.

Follow correct procedures for incident reporting and real time monitoring.

Work as part of a team, communicating effectively with team members and others.

To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.

To undertake additional duties in line with management requests as required.

Comply with IS) 27001 standards and procedures.

Meeting individually set KPIs.

Stay current with system information, changes, and updates.

What we are looking for

Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.

Ability to work in a fast-paced environment.

Ability to manage workload to meet team deadlines.

A willingness to learn and develop and show high level of commitment and professionalism.

Must have knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.

Desired experience

Alarm receiving centre

Retail

Call centre

Customer service

Essential

Applicants must have a 5-year checkable history.

You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

Job Ref 40652

Do You want to join the leading security company in the UK?

Do you want to start a career in Security?

Are you looking for a new and exciting challenge?

Do you want to be part of a great team?

Do you have excellent customer service skills?



Our clients at the Bank of England are looking for people who are keen to join their ‘one team' family? An SIA licence is essential, but CCTV not essential as training will be provided. Excellent customer service skills are required. If you have these skills, we will train you and pay for your SIA CCTV licence. The Bank of England is a very iconic brand and sensitive location, you will be working in a safe environment undertaking a wide variety of tasks. If you show aptitude there will be opportunities to seek further development either within the Bank of England team or in the wider Mitie family. You will also be vetted to SC clearance level, a huge benefit for any member of staff.



Where: Bank of England Debden, Loughton. Essex,



Hours: Average of 8 hours working days, nights and weekends - 1hr unpaid lunchbreak



Hourly Rate: £15.70



What's in it for you?

-Progression to work in-house for BOE

-Training, career development

-Overtime opportunities



About the Role:

-Delivering excellent customer service

-Good level of concentration and coordinating

-Good communication skills and effective report writing capabilities

-Physical protection of the Bank from any external or internal threats and preservation of life

-Prevention of loss of assets, critical technology, sensitive information or reputation damage

-Oversee perimeter access through reception for staff, tenants, contractors, visitors and vehicles.

-Undertaking patrolling, searching and emergency response procedures.



About You:

-SIA licence essential

-Ability to demonstrate that you can problem solve under pressure

-Ability to multi-task and prioritise daily workload

-SC clearance - vetting will be conducted after completion of successful interview

Control Room Operator

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK

When: We're looking to get the right person in to the team ASAP

Hours: 42hrs per week, 2 days 6am - 6pm, 2 nights 6pm - 6am, 4 days off

Salary: £10.90 per hour

What is in it for you?

A competitive salary

A friendly and supportive team

Training, career development & progression

Overtime opportunities

A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.

Free on-site parking

Main Duties

Life and property alarm response and emergency service engagement.

Managing high levels of incoming and outgoing telephone calls to both clients and branches.

Utilise software to ensure the required monitoring and compliance standards are met.

Work as part of a monitoring team liaising with different branches nationally.

Follow correct procedures for incident reporting and real time monitoring.

Work as part of a team, communicating effectively with team members and others.

To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.

To undertake additional duties in line with management requests as required.

Comply with IS) 27001 standards and procedures.

Meeting individually set KPIs.

Stay current with system information, changes, and updates.

What we are looking for

Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.

Ability to work in a fast-paced environment.

Ability to manage workload to meet team deadlines.

A willingness to learn and develop and show high level of commitment and professionalism.

Must have knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.

Desired experience

Alarm receiving centre

Retail

Call centre

Customer service

Essential

Applicants must have a 5-year checkable history.

You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

-Do you see yourself working for a globally known brand?

-Do you want to work within a well established team of like minded people?

-Do you want to get away from the daily grind of working Monday to Friday?

-Are you looking for an opportunity where you don't have to travel into Zone 1 every day?

-Are you looking for a better work/life balance?

-Would you like to work nights on a rolling 4 on 4 off shift pattern?

If so, then look no further, come and be a Control room operator based at our Croydon offices

We are looking for an organised, efficient, and experienced Control Room Operator to join our team for Mitie Business Services.

You will be working within a high profile team to maintain and monitor CCTV, Access Control, intruder, and fire alarm panels along with the occasional patrol of the building.

Your key duties will include assisting with the daily operational needs of the business - ensuring compliance and accurate recording of incidents to outline risks. As part of your role, you will be required to escalate incidents, report Health and Safety concerns, and respond to emergencies professionally and efficiently, also producing accurate reports to ensure alarms are responded to.

Our ideal candidate will have awareness of the law across, The Private Security Industry, Health and Safety, Fire Safety, Technology and Systems in the Security environment and Emergency Procedures.

If you have prior Control room experience, a passion for delivering excellent customer service and a desire to excel, apply today!

Please note:

-You MUST hold a valid SIA License with a valid CCTV license being desired.

-You MUST have a 5-year work, unemployment or educational history with references.

-You MUST be able to obtain an further enhanced screening credentials for HMRC employees.

Main Duties

-Managing high levels of incoming and outgoing telephone calls to both clients and branches.

-Utilise software to ensure the required monitoring and compliance standards are met.

-Work as part of a monitoring team liaising with different branches nationally.

-Follow correct procedures for incident reporting and real time monitoring.

-Work as part of a team, communicating effectively with team members and others.

-To carry out work in a safe and diligent manner and also comply with all Health & Safety policies and procedures.

-To undertake additional duties in line with management requests as required.

-Comply with IS) 27001 standards and procedures.

-Meeting individually set KPIs.

-Stay current with system information, changes, and updates.

What we are looking for

-Applicants must have a 5-year checkable history.

-You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

-Must have knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint.

-Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.

-Ability to work in a fast-paced environment.

-Ability to manage workload to meet team deadlines.

-A willingness to learn and develop and show high level of commitment and professionalism.

CCTV Control Room Officer - Pay rate £12.61 per hour

4 on 4 off Nights Only Rosta

Oxford Brookes university Site



Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Monitor CCTV and Liaise with Officers on site to report any suspicious activity immediately via Radio.

-Log incident on the available reporting system and raise any critical issue with Site Supervisor immediately.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Managing high levels of incoming and outgoing telephone calls to both clients and branches.

-Utilise software to ensure the required monitoring and compliance standards are met.

-Work as part of a monitoring team liaising with different Brookes Sites

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Applicants must have a 5-year checkable history.

-You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

-Must have knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint.

-Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.

-Ability to work in a fast-paced environment.

-Ability to manage workload to meet team deadlines.

-Previous Security Experience

-SIA License preferably CCTV.