Total 79 Scientific Operations Manager job vacancies in Customer Service category in Bukit Kayu Hitam Kedah AND Pengerang Johor

You are an Aboriginal and/or Torres Strait Islander looking to kick start a career in technology.
We are an Indigenous Operations Academy in Australia's largest bank committed to creating an inclusive workplace where you can be you.
Together we can support millions of customers and your development to complete an accredited Certificate in Business.

Do work that matters As a Customer Service Operations Trainee in the Chief Operations Office Indigenous Academy, you'll be part of a team that is dedicated to running, improving, and transforming the processes that deliver products, services, and productivity benefits to our customers. You will undertake a 12-month Traineeship, working full time with the opportunity to move to a permanent role at the successful completion of your Traineeship. You'll be supported with on-the-job training complemented by accredited Certificate studies in Business. See yourself in our team As a Trainee in our Chief Operations Office Indigenous Academy, you'll be completing processes that fulfil critical services to meet the needs of our customers simply and safely. Your responsibilities may include:

Establishing and discharging of loans.
Processing payments and grants.
Verifying details to progress product applications.
Communicating with customers and stakeholders.
Contributing to team meetings.
Develop accurate reporting and skills in project management.

We're interested in hearing from people who

Have experience working in an energetic environment - previous banking or finance experience isn't required.
Are capable with MS Office Suite including Outlook, Word, and Excel.
Have a passion for learning and a growth mindset.
Are committed to working with a team to meet the needs of our customers while completing a Certificate Qualification.

While completing your traineeship you'll also have the benefits of:

Fortnightly Yarning Circles to connect with peers from the Indigenous Employee Network.
Additional leave including volunteering leave, cultural leave for attending community commitments, and more.
Free confidential counselling services for you and your immediate family through the Employee Assistance Program.
Staff discounts and deals, plus more!

So, if you like the look of this job, but don't know if a career in banking is for you, we'd love to have a yarn anyway. You can submit your details to our expression of interest here and we'll be in touch.

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.
We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Please click here to apply.

Posted: 09/04/2024

Closing Date: 10/05/2024

Job Type: Permanent - Full Time

Location: Perth

Job Category: Fund Registry


About Us  Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations. 
Today, over 1,400 ASX listed and unlisted clients trust Automics 250 employees to manage their registry, investor and board requirements and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients. In the past two financial years, Automic has won 50%of IPOs and 70% of listed companies who have switched registries. 

... Click here to view more detail / apply for Customer Success Associate, Fund Operations | Perth

You are an Aboriginal and/or Torres Strait Islander looking to kick start a career in technology.
We are an Indigenous Operations Academy in Australia?s largest bank committed to creating an inclusive workplace where you can be you.
Together we can support millions of customers and your development to complete an accredited Certificate in Business.


Do work that matters
As a Customer Service Operations Trainee in the Chief Operations Office Indigenous Academy, you?ll be part of a team that is dedicated to running, improving, and transforming the processes that deliver products, services, and productivity benefits to our customers.

You will undertake a 12-month Traineeship, working full time with the opportunity to move to a permanent role at the successful completion of your Traineeship. You?ll be supported with on-the-job training complemented by accredited Certificate studies in Business.

See yourself in our team
As a Trainee in our Chief Operations Office Indigenous Academy, ... Click here to view more detail / apply for Indigenous Customer Service Operations Traineeship ? Perth

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Description:

• Manage the daily operations of the front office to ensure efficient functioning of the team
• Responsible for coaching Front Office team members to ensure services rendered are effective, efficient and comply with the Hotel’s standard
• Develop operations plans and monitor room inventory
• Collaborate with various departments on operational requirements
• Plan and schedule Front Office team duty roster and forecast projected occupancy for Front Office Manager’s approval
• Ensure Front Office team comply with work ethics and grooming standards to all policies, and procedures determined by the Hotel
• Handle guests’ concerns and feedback tactfully and follow-up on corrective actions if required
• Ensure the general cleanliness and maintenance of the hotel premise
• Perform other tasks as assigned

Requirements:

• Diploma in Hospitality or Tourism, or a related field will be advantageous
• Minimum 3-5 years of experience in the hotel industry, especially the Front Office
• Matured and positive individual, capable of multi-tasking and working in a fast-paced environment
• Good interpersonal and communication skills
• Well-groomed and upholds a professional nature outlook
• Able to commit to 6-day rotating shifts including public holidays and weekends
• Good knowledge of MS Office programs

The Customer Project Manager is accountable for an external customer programme (collection of projects managed together for business benefits) or project for an assigned product and / or service scope. Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality. Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance. End-to-end project planning and risk and opportunity management.

Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.
Responsibilities:
• Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.
• Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO)
• Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
• Assures consistency among project financial, product and service forecast activities.
• Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
• Project Resource , financial planning responsibility.
• Co-ordinate a team of Architects, Implementation engineers & testers for deployment of CA focused solution.
• Ensure all customer documentation are timely submitted as per contractual requirement.
• Ensure integration, testing & acceptance is completed as per Nokia standards & Customer requirement
Required Skills:
• Key Product knowledge expected – any vendor Firewall, DNS & Security products, NAC, NIAM, NCM. Core products CMM, CMG, Cloud CBIS, NCS
• Should have managed projects with above nodes for a min of 6-8 years.
• Experience in OSS,Core Project deployment and/or Cybersecurity deployments.
• Experience on cloud based VNF, CNF implementation an advantage.
• Experience on Nokia internals tools for resource management, Financial planning,Project reporting is needed.
• Ability to work through technical & non-technical escalations.
• Excellent communication & presentation skills needed.
• Excellent Team player, manage virtual teams & problem solver mindset.
• Attention to details as Enterprise customer have in depth design & testing practices

Role Description

• All administrative activity
• Seeing to it that rules and laws are followed
• The efficiency of activity and personnel
• Development activities

Know-How

• Business know-how and the necessary education and training
• Quality know-how
• Personnel know-how
• Legal know-how

Responsibilities

• Supervising that company activity and reporting follow the law and other regulations, and that confidentiality is honoured
• Participating in monthly and yearly planning
• Risk management in administration
• Executive Board work Sales and Marketing

Decision making

• Participating in administrative decision making
• Implementation of a quality management system, its use and development
• Putting into practice the planned strategies

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

Manager Customer and Programs
Apply now Job no: 506128 Work type: Ongoing full-time Location: Regional NSW, All of NSW, Orange Categories: Customer Services and Call Centre, Governance, Projects


Ongoing full-time opportunity
Location: Willing to consider candidates across all NSW locations. Preference will be given to candidates based regionally, with a focus on Queanbeyan, Armidale, Dubbo and Coffs Harbour   
Offering a salary range from $ 139,787.00 to $ 161,663.00 p.a. superannuation 

Diversity and inclusion are core values of the Department of Regional NSW. The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.   
About Us  
The

... Click here to view more detail / apply for Manager Customer and Programs

Darryl Twitt Motors are currently looking to recruit an experienced and qualified Customer Service Manager to join their team in Shepparton.

The successful candidate will need to undertake and possess:

- Developing and evaluating policies, and procedures related to customer relations and the provision of goods and services
- Offering guidance and feedback to team members while also aiding in the recruitment process
- Planning and executing post-sales services to ensure customer satisfaction, monitor product performance, and enhance service quality.
- Handling feedback and ratings, training staff for improvement, and managing and developing a motivated customer service team
- Collaborating with internal teams, service agents, and customers to identify and address customer expectations effectively.

Skills and Abilities:

- Ideally have a minimum of 2 years’ experience as a Customer Service Manager
- A Certificate in Management or relevant is desirable
- Ability to work in a team environment

Salary range is $70,000-$85,000pa commensurate with experience

Fulltime Position available

Applications open 22 April 2024 and close 22 May 2024.

If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Looking for an experienced care manager looking for a new exciting career move! Two opportunities available within 1.5 hours of each other.  Benefits


Monday ? Friday hours with flexibility!
Attractive salary package plus NFP plus wellness benefits
Employee recognition & rewards throughout the year
Professional development pathways through in-house training & partnerships with external providers
Use your ideas & innovation to add value to a service!
Company culture
  
Working with a long establish aged care provider in the provision of quality support & lifestyle choices within their medium aged care service within the Central West region, NSW.
Creating a collaborative home environment where everyone has an input and a voice. Supportive and forward thinking leadership team giving you the opportunity to make your mark within a clinical leadership capacity.
  
Opportunities also available for Senior RN?s looking at stepping


... Click here to view more detail / apply for Care Manager

What the role is

The Animal & Veterinary Service (AVS), a cluster of NParks, safeguards the health and welfare of animals through comprehensive and integrated programmes. AVS works closely with partners in the veterinary and animal-related industries to strengthen capacities and enhance competencies in animal health and welfare. It is the main touch-point on animal and veterinary matters in Singapore and the first responder for all animal-related feedback. It also conducts public education and engagement programmes to foster a humane and gracious society for all, where pet owners, communities, and animals co-exist in greater harmony within our City in Nature.

What you will be working on

As part of the Centre for Animal Rehabilitation under the Professional and Scientific Services Division, your role will involve operations and research relating to the welfare, behaviour and rehabilitation of animals.

Your scope of work includes:

• Manage duties required in the centre to ensure smooth functioning, including procurement and management of inventory and contract services, supervision of contractors, planning and budgeting, data management and analysis, regular maintenance and upkeep of facilities and equipment, workplace health and safety, and managerial duties
• Assist with animal operations, including handling public enquiries, liaison with external parties such as the public, volunteers and Animal Welfare Groups on enquiries and the Centre’s programmes, animal care and husbandry.
• Develop, implement and manage research projects relating to animal welfare and behaviour
• Assist with the different activities and programmes related to the Centre.

What we are looking for

• Degree in veterinary medicine, biology, life sciences or other relevant discipline is preferred. Post-graduate degree in the preferred field will be advantageous.
• Experience managing tenders, contracts and workers; and project management is preferred.
• Relevant working experience in shelter management, animal care or husbandry is preferred.
• Relevant experience in behaviour assessments, behaviour modification and animal handling, especially under animal shelter contexts is preferred.
• Strong management and communication skills, independent, self-motivated, meticulous and enthusiastic.
• Able to work effectively in a team environment.
• Expected to work with animals.
• Good written/ oral communication and interpersonal skills.
• Competent in Microsoft Office Applications.

Office Location:

The office will be situated at:

Animal Management Centre, 57 Sungei Tengah Road Singapore 699013

Only shortlisted candidates will be notified.

Shaping the future of real estate for a better world  

At JLL, we see a Brighter Way ? forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  



What this opportunity involves:  

Are you a dynamic and proactive professional with a passion for retail management? We are seeking a highly motivated Centre Manager to oversee the operations and success of Central Square Ballarat and Thompsons Parkway. As the Centre Manager, ... Click here to view more detail / apply for Centre Manager

Goulburn Valley Water (GVW)  is seeking a passionate leader with a proven record of successfully integrating works management, execution, and assurance processes in an operational setting.  This newly created position will be an integral part of the Service Delivery Leadership team and collaborate with internal stakeholders to drive continuous improvement of processes to ensure field services are delivered effectively and inline with customer and stakeholder expectations.
About your new role...
As the Manager - Operational Support and Integration, you will have a primary a focus on enabling the Service Delivery portfolio through the provision of services including wastewater and reuse system management, work order system management, operational administration and performance monitoring and reporting.
This position will utilise your strong engagement skills to build effective internal relationships to support the achievement of shared outcomes. As a leader you will influence and ensure successful implementation of change initiatives for ... Click here to view more detail / apply for Manager ? Operational Support and Integration

Assistant Store Manager rebel
Sport is calling!
We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.
Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved.
About you

You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis
You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers
You model exceptional customer service and can coach a team to deliver
... Click here to view more detail / apply for Customer Service Manager rebel Waurn Ponds