Position Summary

Be responsible for end-to-end integrated marketing communication (IMC) campaigns on e-Commerce platforms (Shopee, Lazada, Tiki), from planning to reporting. Measure & report performance and access against goals (ROI & KPIs) with proposed plan.
Lead relevant marketing agencies to ensure excellent planning, execution, performance and timeline. Work with partners and platforms to identify opportunities for business growth and maintaining positive relationships.

Role and Responsibilities

• Understand customer behaviour via data analysis to implement appropriate action plans to enhance user experience (UX).
• Give recommendations for sales team based on data-driven insight to accelerate performance of related channels or platforms.
• Work with partners and platforms to identify opportunities for business growth and maintaining positive relationships.
• Collaborate with platforms & agencies to improve Operation Excellence in terms of related execution along with liquidation.

Skills and Qualifications

• Develops professional expertise by complying with company policies and procedures

• Works on problems of moderate scope where analyzing situations or data requires a review on various factors

• Exercises judgment within defined procedures and practices to determine appropriate action

• Normally receives general instructions on routine work with detailed instructions on new projects or assignments

• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience

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Job Title

Clinical Application Specialist - Ultrasound

Job Description

Company Introduction
필립스코리아는 1976년 한국 법인을 설립한 후, 지난 40년간 헬스케어, 소비자 라이프스타일, 조명 등 3대 사업 부문을 중심으로 한국 소비자에게 의미 있는 혁신을 제공하고 한국의 기업 시민으로서 지속 가능한 사회를 만들고자 노력해 왔습니다.
현재는 전문 헬스케어 솔루션과 퍼스널 헬스 솔루션을 통해 전방위적 헬스케어 솔루션을 제공하며, 한국인이 더욱 건강한 삶을 영위하도록 돕고 있습니다. 필립스코리아 본사는 서울시 중구에 위치하고 있으며, 300여 명의 임직원이 근무합니다. 

• 필립스 코리아 홈페이지
• Working at Philips Korea
• Future Together - Partnership & Innovation ​

Region: Seoul, Korea(서울 중구)

Role Summary:

Clinical Application Specialist, Ultrasound is responsible to ensure that customers (e.g. end-users, technicians, operators) are properly introduced and trained to optimally use Customer Lifetime Value products like clinical options, add-ons & upgrades for Ultrasound delivered, installed and handed over by Philips and maximize customer satisfaction in the assigned region. This position will provide clinical value by training to internal and external customers and increase business volume in Ultrasound Customer Lifetime Value.

Clinical Application Specialist, Ultrasound는 필립스의 Ultrasound(초음파) 제품/솔루션/서비스의 임상 응용에 대한 지식 전문가로써, 제품 및 솔루션에 대한 임상 관련 지원을 하여 고객 만족도를 극대화 하고 비즈니스 규모를 확장하는데에 기여합니다. 고객에게 프레젠테이션 및 제품 데모 시연을 실시하며, 영업 팀에 임상에 관한 교육을 실시합니다.

Key Areas of Responsibilities:

• Train customers and partners on clinical procedures and protocols for optimal usage of Ultrasound equipment.
• Provide re-training for hospital staff and partners on new releases or any add-ons & upgrades for Ultrasound equipment in procedures.
• Ensure high-quality training and customer satisfaction.
• Report difficulties in equipment usage to headquarters.
• Deliver customized training materials as needed.
• Support conferences, Hands-on workshops, and user group meetings hosted by Philips.
• Gather direct feedback from customers through regular visits.
• Assist sales team and proceed clinical evaluation, demonstrations, and presentation
• Support overall Clinical marketing communication tasks including conference support, workshop material creation, etc.
• Provide clinical support such as research and equipment evaluation to market leaders and key opinion leaders (KOLs).Educate sales team on emerging clinical issues and market changes.
• Develop sales strategies to increase market share.
• Stay updated on clinical developments and safety standards.
• Manage safety standards and report accidents.
• Ensure training complies with company quality policy.
• Report customer feedback and follow quality standards.

• Ultrasound 제품의 최적 사용을 위한 임상 절차 및 프로토콜을 고객 및 파트너사에게 교육합니다.
• 새로운 출시나 추가 기능 및 업그레이드에 대하여 고객 및 파트너사를 대상으로 Re-training을 실시합니다.
• 높은 수준의 장비 교육과 고객 만족도를 제공합니다.
• 최적의 제품 활용에 관련하여 애로사항이 있을 경우 본사에 보고합니다.
• 필요시 고객에 맞춤형 교육 자료를 제공합니다.
• 학회, Hands-on Workshop, 필립스 주최의 제품행사를 지원합니다.
• 정기적인 방문을 통해 고객의 직접적인 피드백을 수집합니다.
• 영업팀을 지원하고, 임상평가, 제품 데모 및 프레젠테이션을 실시합니다.
• 학회, Workshop Material 제작 등 전반적인 Clinical Marketing 커뮤니케이션 업무를 지원을 합니다.
• 마켓 리더, 주요 고객(Key Opinion Leader)에게 리서치, 장비 Evaluation 등 임상 지원을 합니다.
• 신규 임상, 제품 트렌드 및 시장 변화에 대해 영업팀에 교육을 실시합니다.
• 시장 점유율을 늘리기 위한 영업 전략을 개발합니다.
• 안전 기준에 대한 정보를 유지, 관리하고 보고합니다.
• 회사의 품질 정책을 준수하여 교육을 실시합니다.
• 고객 피드백을 보고하고 품질 기준을 준수합니다.

Qualifications & Requirements:

• Education: Graduated in radiology or related fields preferred
• Experienced in Ultrasound clinical domain(eg. Clinical Application Specialist, Sonographer)
• Flexibility to travel to customer site
• Presentation and communication skills
• Proficiency in English communication is preferred
• Knowledge in Healthcare industry

• 학력: 방사선과 혹은 유관 전공 졸업자 선호
• 경력: Ultrasound 임상 분야 경력자(Clinical Application Specialist, Sonographer 등) 및 유관 직무 경험자
• 업무상 출장 가능한 분
• 프레젠테이션 및 커뮤니케이션 기술
• 업무상 영어 활용 가능자 선호
• 헬스케어 산업에 대한 지식
• 장애인 우대/ 보훈대상자 가점 채용

About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Employee Benefits:

• 재택대면혼합근무(Hybrid Working)
• 유연근무제(Flexible Working Hour)
• 월 1회 패밀리데이(Family Day)
• 패밀리케어휴가(Family Care Leave)
• 경조휴가 및 경조금(Congratulations and Condolences)
• 자녀 학자금 지원(Children School Fee Subsidy)
• 휴양시설 (Condominium)
• 선택적 복리후생제도 (Cafeteria Benefit)
• 임직원 단체보험 (Group Insurance)
• 종합 건강 검진 (Medical Check-up)
• 동호회 지원(Hobby Club)
• 임직원 상담 지원 프로그램(Employee Assistant Program)

Application Process:
Application -> Pre-screening call -> 1st Interview -> 2nd Interview -> Additional Interview(if any) -> Offer 

• Application Link: https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/Seoul/Clinical-Application-Specialist---Ultrasound_521508
• 서류는 자유양식이며 국/영문 이력서, Coverletter 혹은 자기소개서를 포함하여 1개의 파일로(PDF 권장) 제출 바랍니다. 
• 지원자 별로 각 전형별 통과/탈락 시 개별 연락을 드릴 예정입니다.

More Information: 
• 서류 상 허위 사실이 기재된 경우 전형 및 채용이 취소될 수 있습니다.
• 해당 포지션은 채용 시 마감될 수 있습니다.
• 전형 내용/일정은 회사 사정에 의해 변경될 수 있습니다.
• 지원서 작성 시 신체 조건, 출신 지역, 혼인 여부, 재산 및 가족의 학력, 직업, 재산 등 직무와 관련 없는 정보의 기재를 금지합니다.
• 지원 전 궁금하신 점이 있다면 recruit.kor@philips.com에 연락 주시길 바랍니다.

Job Title

Customs Specialist

Job Description

Customs Specialist:
Trade compliance that facilitates international trade in relation to customs handling in such a way that it secures and optimizes the international goods flow between countries by complying (=risk reduction) with local and international (customs) regulations. From build and deployment to local execution and continuous improvement.

Your role:

At site/local level in charge of: Execute import and export declarations in accordance with the applicable customs regulations

 Execute statistical customsand VAT reports.

 Participates in Customs audits

 Assessing operational business priorities

 Classification of goods  Helpdesk for internal customers inquiries

 Flagging possible problems and escalate when applicable

 Maintain mater data completeness

 Maximise number of Touchless declaration

 Maximize compliant records

 Minimise import declaration processing time

 Minimize costs of noncompliance

 Track # of adjusted declarations

 Minimise VAT risk at export  Track # of declarations not initially Green

You're the right fit if:

3-5 year experience with international operations and compliance

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Job Description:

We are seeking a highly skilled and creative Guest Experience Design Management Specialist to join our team and support our prestigious client in the development of an Oceanarium. As the Guest Experience Design Management Specialist, you will play a crucial role in ensuring that every aspect of the oceanarium's interior design contributes to an exceptional guest experience through innovative and immersive design solutions.

What You'll Be Doing:

• Collaborate with the client, design team, and marine experts to understand project goals, target audience, and thematic elements.

• Develop and implement comprehensive design strategies to enhance guest experience within the oceanarium.

• Collaborate closely with cross-functional teams including architects, exhibit designers, marine biologists, and operations managers to ensure seamless integration of design elements.

• Lead the creation of detailed design concepts, mood boards, and renderings to communicate vision and concepts effectively.

• Conduct site visits and inspections to monitor progress, address any design-related issues, and maintain quality standards.

• Manage the integration of storytelling, interactive exhibits, and sensory elements to create memorable experiences for visitors.

• Oversee the selection and placement of interior design elements, including lighting, signage, seating, and decor, to optimize flow and functionality.

• Conduct thorough research on industry trends, best practices, and emerging technologies to inform design decisions and maintain competitiveness.

• Coordinate with vendors, contractors, and fabrication teams to ensure timely delivery and installation of design elements.

• Lead user testing and feedback sessions to evaluate the effectiveness of design solutions and identify areas for improvement.

• Provide guidance and mentorship to junior design team members, fostering a collaborative and innovative work environment.

• Serve as a liaison between the client and internal stakeholders, facilitating communication and alignment on project objectives and deliverables.

• Uphold the highest standards of quality, creativity, and professionalism in all aspects of design management and execution.

What Required Skills You'll Bring:

• Minimum of 20 years, including guest experience design, exhibit design, or themed entertainment, with a strong portfolio showcasing successful projects

• Strong creative vision and ability to translate concepts into compelling design solutions.

 

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

Job Title

Indirect Channel Sales Specialist

Job Description

[About Position]

• Business: Sleep & Respiratory Care 

• Location: Seoul, Korea

[Responsibilities]

• Develop and implement effective sales strategies to maximize revenue generation through indirect channels.
• Identify and recruit potential resellers, distributors, and partners to expand our indirect sales network.
• Build and maintain strong business relationships with existing and new indirect sales partners.
• Provide product training and sales support to indirect sales partners to ensure their success in promoting and selling our products/services.
• Collaborate with cross-functional teams, including marketing, product management, and customer support, to align strategies and ensure consistent messaging and support.
• Monitor market trends, competitor activities, and customer feedback to identify new opportunities and recommend adjustments to sales strategies.
• Conduct regular performance reviews with indirect sales partners to assess their performance, address any issues, and provide guidance for improvement.
• Analyze sales data and generate reports to track performance, identify trends, and make informed business decisions.
• Stay up to date with industry best practices and emerging trends in indirect sales.

[Qualifications]

• Bachelor's degree in Business Administration, Marketing, Biomedical engineering or a related field (or equivalent experience).
• Proven experience in indirect sales or channel management, preferably in the healthcare industry.
• Strong understanding of sales principles and techniques, with a track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Strong negotiation and influencing skills to drive sales growth through indirect channels.
• Ability to work independently and as part of a team, managing multiple priorities and meeting deadlines.
• Proficient in using CRM software and other sales tools to track leads, manage pipeline, and generate reports.
• Knowledge of the healthcare market and competitive landscape is a plus.
• Willingness to travel as needed to meet with indirect sales partners, attend industry events, and participate in training sessions.
• 장애인 우대/ 보훈 대상자 가점 채용

[About Philips]

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Job Title

Trade Marketing Specialist (영업기획)

Job Description

[About Position]

• Business: Personal Health

• Location: Seoul, Korea

• Role Summary: 온/오프라인 영업채널 전략 수립 및 뷰티 카테고리 프로모션 기획을 담당하는 포지션입니다.

Create successful sell out activities, through the development and implementation of trade marketing plans (local shop activation plan). Initiates and stimulates the local and regional trade marketing actions, towards distributors and resellers. He/ She manages performance of P-spend, within the framework of the integrated A&P and trade spend planning to deliver effectiveness for in-store activation, both on- and offline. This person develops and executes integrated management framework of attracting, training, motivating, and retaining promoters and merchandisers.

[Job Description]

KEY AREAS OF RESPONSIBILITIES 

• Manages and re-channelize category's SKU line-up based on sales performance & profit.
• Defines local shopper activation planning and makes it customer specific(delivers input to Integrated Key Account plan incl. Local Shopper Activation Plan), in line with overall Local Marketing Activation plan (LMAP).
• Initiate and realize local trade marketing actions and promotions in order to optimize promotion effectiveness & secure profitable growth.
• Define and formulate observations and recommendations for new activities through analysis of sell out & in data and through monitoring the success of the trade marketing activities. Defines requirements for the shopper research (execution in I&A).
• Manages performance of trade/in-store actvities within the framework of the integrated A&P and trade spend planning to deliver effectiveness for in-store activation, both on- and offline.
• Implement, maintain and improve trade marketing tools, allocate the necessary budget and guard the service level agreements with the supplier (manage the local supplier roster in close collaboration with procurement).
• Closely cooperate with Sales teams to realize sales targets at key customers, and provides input for local channel Strategy.
• Optimizes (offline/online) shelve (portfolio, price points, promotions), owning instore and online excellence execution to drive brand preference, increase conversion and basket size.
• Developing and executing integrated management framework of attracting, training, motivating, and retaining promoters and merchandisers.

KEY PERFORMANCE INDICATORS

• Bachelor’s degree or equivalent combination of academic and relevant work experience.
•  Marker share growth 
•  Sell in Comparable Sales Growth
•  Sell-out growth
•  Champion as % of total sales
•  Promotion-Return on Investments

REQUIRED COMPETENCES

• Bachelor’s degree or equivalent combination of academic and relevant work experience.
• 6-10 years of experience of on-line TSM, on/ offline MKT or on-line sales.
• Preferably background in fast moving or durable goods business or retail as direct business.
• Excellent written, verbal, and communication skills, Fluent in local market language (Korean) and English.
• 장애인 우대/ 보훈 대상자 가점 채용

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Title:

Quality Assurance Manager

KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and operating assets.

KBR is looking for a Quality Assurance Manager to support the project 's quality management program and assure implementation of the program, to meet the requirements of this contract.  This role will have full authority to coordinate the rework of non-conforming work and have full responsibility for assuring performance objectives and standards identified for this project are met.  The Quality Assurance Manager will report to the Director of Quality Assurance.

Responsibilities:

• Overall development, implementation, execution, and continuous improvement of the Quality Management functions within the KBR Project
• Provide overall project-wide oversight on quality and requirements compliance matters on both QA/QC functions
• Work closely with the managers on quality matters and recommends actions to correct non-conformances preventive measures to reduce recurrence of non-conformances, and continuous process improvement actions
• Ensures specific work instructions are developed, implemented, controlled, and analyzed for continuous improvement
• Report performance against both internal and client quality through QA/QC inspection results
• Promote awareness of contractual requirements throughout the project
• Establish metrics to identify trends for inspections, non-conformances root causes and corrective/preventive actions at minimum
• Serve as liaison with external parties on matters related to quality, process variation, rigorous process discipline, prevention activities and process improvements, including coordination of corrective actions
• Review the Quality Management Plan, as required, to assess its effectiveness and accuracy and recommending changes or improvements; examine optimum efficiency and evaluating compliance with KBR Project’s contractual requirements

Education, Experience, & Skills:

• Bachelor’s degree in civil, industrial, electrical, or mechanical engineering or other related engineering and scientific fields, based on a four-year course of study from a U.S. or U.K. accredited college or university or equivalent institution
• 7 + years of experience as a Quality Assurance Manager
• Proven ability as a self-motivated and versatile manager with strong leadership characteristics and strong communication skills
• Must be able to organize, prioritize and follow-through to completion on multiple tasks, under strict deadlines and changing priorities
• Highly proficient administrative, organizational, and computer skills to including Microsoft Office suite: MS Word, PowerPoint, Excel, and Outlook

Certifications or Trainings:
 

Professional certification as Certified Manager of Quality/Organizational Excellence (CMQ/OE) from the American Society for Quality (ASQ) is highly desired

Lead Auditor Certification in ISO 9001:2008/2015

Decarbonization – Energy Transition – Sustainability

KBR Benefits​

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.  We support career advancement through professional training and development.​

Click here to learn more: KBR Benefits

Inclusion and Diversity at KBR​

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.  These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company.  That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations.  Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems.  We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.  We Deliver – Together. ​

Click here to learn more:  Inclusion and Diversity at KBR

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

If you are looking to excel and make a difference, take a closer look at us…

Overview

The Manager / Assistant Manager, Compliance (Advisory & Specialist Support) will report to the Head - Compliance Advisory & Specialist Support and is responsible to assess and advise on regulatory compliance as well as to support the Group’s Compliance framework, initiatives and activities in line with the Group’s strategic direction, regulatory and global standards.

Key Responsibilities

• Recommend solutions to address specific challenges faced by the Bank in regulatory compliance matters and advise business/support units on compliance to laws, rules and standards.
• Identify, assess and advise impact of regulatory compliance risks during new product/services development, process, marketing/promotional campaigns and other related activities.
• Review submission of relevant regulatory compliance reports/responses to regulatory bodies on compliance matters.
• Resolve identified issues, and escalate concerns to respective superiors as appropriate to ensure timely awareness of any material concerns, drive compliance related projects bank wide as and when required.
• Conduct training to stakeholders on key Compliance topics, e.g.: Data Protection and Secrecy, BNM Foreign Exchange Policy, CRS/FATCA, FTFC.

Job Requirements

Education

• Bachelor's Degree holder in Law/Accounting or any equivalent.

Experience

• 6 years and above experience in legal or compliance regulatory.
• Demonstrated ability to effectively communicate, both orally and in writing in English language, through all levels of the organization.

Other Requirement

• Malaysian citizen

Realise your full potential at Hong Leong Bank by applying now.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Provide records creation, circulation, storage, tracking, transfer and retention services as defined or outlined in EPIQ’s service agreement with client.

Responsibilities

• Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

• Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

• Perform regular inventory of files stored at client facilities, or offsite storage vendors

• Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

• Prepare reports related to the activity of the Records Department

• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries

Requirements

• High School Diploma or GED

• 1 year file, records, imaging/scanning experience

• Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems

• Strong verbal and written communication skills

• Detail oriented and attention to detail and accuracy

• Good organization skills with ability to manage multiple tasks

• Ability to life or move 40 lbs. or greater

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Preferred Shift: Monday - Friday 8:30am-5pm

The Compensation range for this role is 19.86 to 28.89 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

This role is responsible for activities related to assisting, supporting, and resolving customers questions specific to products and services. Will assist customers by providing information about products and/or services, answering questions, and resolving problems and issues.

Changes to individual responsibilities may occur due to business needs and other related duties may be assigned.

Scope of Responsibilities:

• Review customer purchase orders and process orders in ERP system
• Resolves PO vs. quote discrepancies for the customers
• Provide email and phone support for order and delivery related enquiries
• Case Management – Keeps records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
• Communicates opportunities to territory sales
• Tracks & communicates order status to customers & internal clients
• Review shipping document and communicate with customers / freight forwarders on delivery arrangement
• Manages additional documentation needs for shipment 
• Manages inquiries and resolve complaints related to customers order to delivery process with little guidance required
• Actively reviews backlog and manages ship schedule to ensure timely delivery
• Dispatches instrument and coordinates delivery
• Processes credit/rebills/adjustments as required
• Introduces MyIlumina / B2B to customers
• Setup customers account in MyIllumina
• Assigns cases to customer care representative or internal teams
• Generate reports for ad-hoc operational use
• Conduct customer onsite visit to obtain feedback on opportunity to improve customer experience
• Identify issues on quote-to-cash processes and provide suggestions to resolve issues 

Experience/Education:

• Typically requires a Bachelor’s degree and a 3-5 years of experience in Customer service
• Experience working with a freight forwarder with understanding of international logistics preferred
• Functional knowledge of Microsoft Office and experience with a CRM and/or ERP system (SAP and SFDC are preferred)
• Posses customer first mindset and strive to deliver delightful customer experience
• Diligent, Detail Oriented
• Basic experience in creating, sorting and review reports
• Strong cross-team collaboration skills.
• Strong interpersonal, written, and oral communications.
• Demonstrate skills, knowledge and ability to recognize matters needing attention and to initiate action
• Good understanding of policies, practices and procedures

#LI-HYBRID

#illuminacareers

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Business Operations Specialist

Description -

HP is ranked among the Top Companies to work.  Among the recognitions include, One of the World’s Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for 27 years.  Furthermore, HP has received two consecutive Diversity Leader Awards from Profiles in Diversity Journal.  HP was also awarded the Gold Medal by World Environment Center for International Corporate Achievement in Sustainable Development.

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

• Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations typically with a large or complex global business unit.
• Identifies opportunities for process improvement and develops recommendations.
• Independently executes the demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
• Drives backlog management.
• Gathers demand data from country, region and account managers to synthesize information using complex analyses, and delivers demand signals to the supply base to contribute to demand forecasting.
• Coordinates or leads regional and global business unit planning teams to maintain and enhance the current business processes.
• Reviews performance metrics on a regular basis, identifying opportunities for improvement.
• Contributes to priority projects with complex analyses and assists in developing recommendations.
• Communicates requirements and guidelines to the regional and global business unit planning teams.
• Mentors junior-level staff.
• Coordinates, develops, and manages a Regulatory Trade Compliance program.

Education and Experience Required:

• First level university degree or equivalent experience; may have advanced university degree.
• Typically 4-6 years of experience in a supply chain function.
• Broker's license and/or 4-6 years of experience in a customs/global trade function.

Knowledge and Skills:

• Strong understanding of supply chain processes (plan, source, make deliver).
• Very strong analytical and data modeling skills.
• Very Strong communication and influencing skills; mastery in English and local language.
• Proven relationship management skills.
• Strong knowledge of Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
• Strong project management skills to lead cross-functional teams; recognized as Subject Matter Expert.
• Strong business acumen and technical knowledge within area of responsibility.
• Strong Understanding of HP's overall supply chain strategy.
• Extensive understanding of Material Requirements Planning (MRP), Available to Promise (ATP) and master scheduling.
• Good understanding of national and international trade requirements to align customs/trade function with business objectives.
• Thorough knowledge of inventory analysis.
• Developed leadership skills including team-building and conflict resolution and management.

#LI-POST

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Brazil)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Title:

Commissioning Specialist (LNG-LTS)

KBR’s Sustainable Technology Solutions (STS) group is looking for a Commissioning Specialist to support the multi-year Plaquemines project developing a Liquid Natural Gas export facility when fully developed will have an export capacity of up to 20 million metric tonnes per year.  The power plant’s location is about 20 miles south of New Orleans. 

Aligning with KBR’s commitment to sustainability, the 630-acre site located on the Mississippi River provides deep-water access without the need for dredging, allowing for an expedited environmentally friendly development process.

Learn more here: https://venturegloballng.com/project-plaquemines/

**Unique advantage for growth opportunities within the project and KBR**

**Project entitlements available for those who qualify**

The Commissioning Specialist (LNG-LTS) will assist in day-to-day operations, which includes all PC&CSO activities.  This role will work in conjunction with the CSO Operations Shift Supervisors and report to the CSO Day Superintendent.

**This position may start in Houston, TX but will be expected to be onsite in Louisiana for the duration of project **

Responsibilities:

• Work directly with the CSO Shift Superintendents and Supervisors for continuity of work between shifts
• Coordinate required work with the Maintenance / I&E CSO Superintendents and the respective disciplines
• Assist CSO Day Superintendent
• Stand in for the CSO Day Superintendent as required particularly during their leave cycle
• Liaise with Commissioning Representative as required
• Ensure the complex is commissioned, operated, and maintained in accordance with the policies, procedures, and standards

Experience & Skills:

• Commissioning and startup of LTS in LNG unit experience
• Must have proven ability and understand with cooldown procedure and operation of MR compressor

Qualifications:

• In lieu of formal education 18 + years of experience on commissioning and startup of LTS in LNG unit
• Or bachelor’s degree in engineering or related field & 10 + years of experience on commissioning and startup of LTS in LNG unit with average experience of 15+ years

Decarbonization – Energy Transition – Sustainability

KBR Benefits​

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.  We support career advancement through professional training and development.​

Click here to learn more:  KBR Benefits

Inclusion and Diversity at KBR​

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.  These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company.  That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations.  Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems.  We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.  We Deliver – Together.

Click here to learn more:  Inclusion and Diversity at KBR

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job Description:

The Physicians Answering Service Specialist provides an essential service year by taking incoming calls from patients and using critical thinking skills to determine a caller’s disposition. We follow established processes and detailed instructions for providers who are scheduled to be available in the event that a patient requires immediate assistance. This role is responsible to provide patients with the highest level of customer service in a respectful, compassionate, and caring manner.

Job Details

• Provides a variety of clerical and specialized administrative functions for the Physicians Answering Service.
• Maintains a complete knowledge of system wide program procedures and logistics associated with the assigned role across multiple offices.
• Answers inbound and outbound calls and screens callers using both scripted and non-scripted guidelines
• Collaborates with other team members to discuss best course of action on calls in order to make an informed assessment of services needed. 
• Triages and effectively manages incoming calls for urgency, intensity and service request.
• Supports the patient or caller in the moment and efficiently directs calls to the appropriate on-call resource.  
• Manages telephone and computer systems to quickly address caller concerns or requests. 
• Dispatches accurate demographics and patient concerns to the on-call provider or nurse. 
• Documents the incoming call information with a specific software platform and creates an outstanding customer experience as the first point of contact.

Minimum Qualifications

• Basic computer knowledge, strong typing, customer service, and telephone skills
• Familiarity with basic medical terminology or the ability to learn and understand basic medical terminology
• Demonstrable organizational, prioritization, multi-tasking, and communication skills
• Demonstrable interpersonal skills to include functioning as part of a team
• Ability to manage sensitive and often highly emotional incoming calls while maintaining professionalism
• Critical thinking and problem-solving skills
• Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills

Physical Requirements:

• Interact with others requiring the employee to communicate information.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:

03/21/2024

Location:

Valley Center Tower

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$17.74 - $27.01

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Title:

Completions Instrument Specialist

KBR’s Sustainable Technology Solutions (STS) group is looking for a Completions Instrument Specialist to support the multi-billion-dollar Plaquemines project developing a Liquid Natural Gas export facility when fully developed will have an export capacity of up to 20 million metric tonnes per year.  The facility’s location is about 20 miles south of New Orleans.  This project is expected to be a multi-phase project spanning two years.

Aligning with KBR’s commitment to sustainability, the 630-acre site located on the Mississippi River provides deep-water access without the need for dredging, allowing for an expedited environmentally friendly development process.

Learn more here: https://venturegloballng.com/project-plaquemines/

**Unique advantage for growth opportunities within the project and KBR**

**Project entitlements available for those who qualify**

This position is contingent upon having a current/valid TWIC card or having the ability to renew or obtain a TWIC card.  The TWIC card must be kept current and maintained through employment.

The Completions Instrument Specialist will support the Commissioning Group and contribute to the development of the master instrument index from takeoffs of vendor P&IDs, and collation of all available indices.  This position will assist in commissioning activities and contribute to development and review of functional test procedures, and cause and effect validation procedures.

***Must be a U.S. Citizen or Permanent Resident***

 Responsibilities:

• Vet loop folders for accuracy and consistency
• Scope highlight drawings within loop folders
• Technical supervision and planning for instrument technicians performing loop checks
• Progress reporting on loop checking activities and issues
• Prioritization of loop check activities based on schedule requirements
• Identification of any bottlenecks, and resolution of issues associated with completion of loop checks
• Coordinate with multiple disciplines and vendors to identify and resolve issues
• All other duties as required

Experience & Skills (preferably within the energy or LNG sector):

• Conducting and coordinating loop check activities
• Past work in this role or similar role on large-scale projects

Additional Qualifications:

• In lieu of formal education 12 + years of related experience with average experience ranging from 14 – 18 years
• Bachelor’s degree in engineering or related field
• 4 + years of related experience with average experience ranging from 6 – 10 years

Decarbonization – Energy Transition – Sustainability

KBR Benefits​

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.  We support career advancement through professional training and development.​

Click here to learn more: KBR Benefits

Inclusion and Diversity at KBR​

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.  These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company.  That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations.  Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems.  We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.  We Deliver – Together. ​

Click here to learn more:  Inclusion and Diversity at KBR

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Title:

Completions Database Specialist

KBR’s Sustainable Technology Solutions (STS) group is looking for a Completions Database Specialist to support the multi-billion-dollar Plaquemines project developing a Liquid Natural Gas export facility when fully developed will have an export capacity of up to 20 million metric tonnes per year. 

This position will start in Houston, TX at the Home Office and will transfer to the facility which is located about 20 miles south of New Orleans.  This project is expected to be a multi-phase project spanning two years.

Aligning with KBR’s commitment to sustainability, the 630-acre site located on the Mississippi River provides deep-water access without the need for dredging, allowing for an expedited environmentally friendly development process.

Learn more here: https://venturegloballng.com/project-plaquemines/

**Unique advantage for growth opportunities within the project and KBR**

**Project entitlements available for those who qualify**

This position is contingent upon having a current/valid TWIC card or having the ability to renew or obtain a TWIC card.  The TWIC card must be kept current and maintained through employment.

The Completions Database Specialist will be responsible for start-up and plant operations activities including equipment and system checkout, inspection for proper installation, review for correct design, and calculation of expected system and equipment operating parameters under temporary start-up conditions.  This role will perform quality checks of system and subsystem scoped / marked-up drawings for completion of systemization by system and subsystem owners that will transfer into the completions database, Doc-Console; thereby delegating all tagged items, equipment, electrical items, instruments and tagged items to the appropriate systems and subsystem and subsequent construction areas, work packages to align with the CSO Zones.  The Completions Database Specialist will report to the Senior Completions Manager.

***Must be a U.S. Citizen or Permanent Resident***

Responsibilities:

• Read and understand P&IDs that have been system and subsystem scoped / marked-up for Pre-Commissioning, Commissioning, Start-up, and Operations (PC&CSO) systems and subsystems which facilitate a sequential energization safely and efficiently to ensure the schedule completion of the project milestones and the facility handover
• Coordinate start-up operations, including the direction of craft, and all other start-up activities such as flushing, chemical cleaning, and initial equipment and system operation
• Perform calculations required to properly evaluate design changes, provides engineering reports for the engineering department to assist in design change preparation
• Work with PC&CSO team including client at the site
• Under broad direction, functions as a technical specialist who makes decisions and recommendations that are recognized as authoritative and have a far-reaching impact on extensive engineering and related activities of the company
• Data entry, progress measurement, reporting, data research, communication of completion requirements and specification requirements, package building, and completions application training
• Train and set up tablets for PC&CSO team
• Ensure accuracy of progress information provided to Commissioning Manager and issue periodic progress reports for management follow-up
• Develop procedures involving Co-Console and handover of the facility
• Manage the administration of the Project Punchlist in close coordination with the Construction team
• Ensure that Co-Console Database is well prepared and validated
• Compile and input engineering data by System, Subsystem and Sub-Subsystem, itemize basic functions, equipment checks, etc.
• Populate Inspection test sheets (ITRs) and Inspection Test Plans (ITPs)
• Audit Turnover Dossiers
• Resolve job site technical issues
• Develop reports within Excel for Senior Management

Once the Commissioning Team mobilizes to site:

• Track all pre-commissioning, commissioning, start-up and operation activities and the generation of all turnover dossiers from construction completion and ready for commissioning to turnover of the various completion packages

Experience & Skills:         

• 5+ years of experience working completions, using a completions system preferably Co-Console
• Proven ability as a supervisor and to work independently
• Must be able to read and understand contracts
• Advanced level of proficiency with Microsoft Office 365 applications specifically: Outlook, Excel, PowerPoint, SharePoint, Teams, and Word
• Expertise to interface well with the project engineers, vendors, subcontractors, and other members of the project team including the client

Additional Qualifications:

• In lieu of formal education 12 + years of progressive experience within Engineering, Construction, or Commissioning and Preservation
• Or bachelor’s degree in engineering, construction, or related field and 4 + years of progressive experience within Engineering, Construction, or Commissioning and Preservation with average experience ranging from 6 - 10 years

Decarbonization – Energy Transition – Sustainability

KBR Benefits​

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.  We support career advancement through professional training and development.​

Click here to learn more: KBR Benefits

Inclusion and Diversity at KBR​

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.  These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company.  That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations.  Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems.  We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.  We Deliver – Together. ​

Click here to learn more:  Inclusion and Diversity at KBR

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.