Total 1,842 Quality Assurance Executive job vacancies in Information Technology category in The United States of America

Job Purpose:

Develop and maintain efficient process, system, information, database for optimum utilisation to support business requirements.

Key Accountabilities:

1.       Business Process and System Management

·       Evaluate and identify gaps in the processes, data flows, systems of Malaysian Philharmonic Orchestra (MPO) covering artistic management, orchestra management, music education and talent development; provide recommendations and solutions for more effective and efficient systems and processes in order to achieve operational excellence.

2.       Database Management 

·       Evaluate, implement, and maintain best of arts database system for MPO and Malaysian Philharmonic Youth Orchestra (MPYO).

·       Coordinate the creation and maintenance of data including details of guest artists, conductors, agency, and fee structure, MPO and MPYO musicians, audition candidates etc. for up-to-date and accurate reporting and further utilization by authorized parties.  

3.       Schedule Management

·       Collate and coordinate the distribution of monthly MPO schedule to relevant parties at least one month in advance. 

·       Affirm instrumentation for each repertoire piece, in consultation with the Library and update weekly seating / casting template in a timely manner.

4.       Evaluation Post Performance with Guest Artists and Conductors

·       Develop online survey for evaluation of MPO guest conductors and artists.  Manage the collation of evaluation from MPO musicians; tabulate and analyze the survey results for future improvements.

5.       Information Management

·       Create and maintain website for MPO musicians to access up-to-date information, including weekly rehearsal orders, seating, and castings.

·       Coordinate the timely update of weekly rehearsal orders, seating, and castings on the appropriate MPO bulletin boards.

6.       Recording Management

·       Act as primary liaison for MPO/MPYO recordings and other A/V productions. Supervise the planning, budget, logistics, and set-up for recordings. Assist with the recording, mixing, mastering, and editing processes, as assigned.

7.       Other Duties as Assigned by the CEO

·       Plan and execute all other duties as assigned by the CEO.

 

Generic Accountabilities:

1.       Networking and Relationship Building

·       Foster and sustain effective working relationships and rapport with the government authorities, business and management institutions, national and key industry players and service providers in order to keep abreast with latest development in the relevant markets and capitalize on insider status and strategic alliances to capture opportunities for new business ventures and enhance public confidence in the company business solutions, products and services.

2.       Good Governance

·       Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements in order to ensure conformance to the established Limits of Authority (LOA), policies and government regulations to safeguard company and shareholders’ interest, image and reputation.

3.       Mindset, Behavior & Culture

·       Develop and implement distinctive mindset, behavior and culture within the working team to achieve high work performance by adopting and implementing value interventions, tools and methodologies to promote and instill high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

4.       Leadership & Capability Development

·       Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs.

5.       HSE Policies and Code of Conduct

·       Communicate, interpret, and champion the execution of the objectives and provisions of the Health, Safety and Environment (HSE) policies and Codes of Conduct and Business Ethics (COBE) within the working team and undertake appropriate mitigation and/or intervention programs.

Perks & Benefits

• Central location
• Flexible working hours
• Medical insurance

工作目的：

開發和維護高效的流程、系統、資訊、資料庫，以實現最佳利用，支援業務需求。

主要職責：

1. 業務流程與系統管理

· 評估並找出馬來西亞愛樂樂團（MPO）在藝術管理、樂團管理、音樂教育和人才發展方面的流程、資料流和系統方面的差距；為更有效和高效的系統和流程提供建議和解決方案，以實現卓越營運。

2. 資料庫管理

· 評估、實施和維護 MPO 和馬來西亞青年愛樂樂團 (MPYO) 的最佳藝術資料庫系統。

· 協調資料的創建和維護，包括客座藝術家、指揮家、代理商和費用結構、MPO 和 MPYO 音樂家、試鏡候選人等詳細信息，以便授權方提供最新、準確的報告和進一步使用。

3. 日程管理

· 至少提前一個月整理和協調每月MPO時間表分發給相關各方。

· 與圖書館協商，確認每首曲目的配樂，並及時更新每週的座位/選角模板。

4. 與客座藝術家和指揮一起進行演出後評估

· 進行線上調查以評估 MPO 客座指揮家和藝術家。管理MPO音樂家評價的整理；將調查結果製成表格並進行分析，以便未來改進。

5. 資訊管理

· 為 MPO 音樂家創建和維護網站，以獲取最新信息，包括每週排練訂單、座位和演員陣容。

· 協調在適當的 MPO 公告板上及時更新每週排練訂單、座位和演員表。

6. 錄音管理

· 擔任 MPO/MPYO 錄音和其他 A/V 製作的主要聯絡人。監督錄音的規劃、預算、後勤和設定。根據指定協助錄音、混音、母帶處理和編輯過程。

7. 執行長指派的其他職責

· 規劃並執行執行長指派的所有其他職責。

一般責任：

1. 網路和關係建設

· 與政府部門、企業和管理機構、國家和主要行業參與者以及服務提供者建立和維持有效的工作關係和融洽關係，以便及時了解相關市場的最新發展，並利用內部地位和戰略聯盟來捕捉機遇促進新業務並增強公眾對公司業務解決方案、產品和服務的信心。

2. 良好的治理

· 強制執行適用的程序和指南，並影響對法定和立法要求的遵守，以確保符合既定的權限（LOA）、政策和政府法規，從而維護公司和股東的利益、形象和聲譽。

3. 心態、行為與文化

· 在工作團隊中發展和實施獨特的思維方式、行為和文化，透過採用和實施價值幹預、工具和方法來促進和灌輸高度的承諾感、主人翁意識、正直和忠誠度，從而實現高工作績效，從而實現卓越營運。

4. 領導力與能力發展

· 推動有能力的工作團隊的發展，這將增強和維持員工實現高績效交付的能力，以確保正確的領導力和執行工作的能力的內在化。

5. HSE 政策與行為準則

· 在工作團隊內溝通、解釋和支持健康、安全和環境 (HSE) 政策以及行為準則和商業道德 (COBE) 的目標和規定的執行，並採取適當的緩解和/或乾預計劃。

津貼和福利

• 中心位置
• 彈性的工作時間
• 醫療保險

Job Responsibilities :

• To study the operation of Casino, Hotel and Theme Park IT systems.
• Perform daily operational support of casino, hotel and theme park IT systems.
• Able to work towards forming an effective, efficient and harmony team.
• Carry out IT project management and system implementation that improves overall resort operation.
• Learn to produce good documentations.
• Enforce IT policies and procedures.
• Tracking and demand vendors to fulfill their commitment.

Job Requirement :

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Applicants with 2-3 years’ experience in supporting Enterprise Applications environment
  may consider for IT Engineer position.
• Strong interpersonal skills with good written and verbal communication in English.
• Good analytical and problem-solving skills.
• Self-motivated, pro-active, resourceful and able to work independently with minimum
  supervision.
• Able to work in Casino environment.
• Willing to base at Genting Highlands Resort

Perks :

• Free Accommodation (Single basis)
• Food Signing Facilities
• Free Wifi at Hotspot Area
• Free Medical
• Free Insurance Coverage
• Career Progression
• In House Training
• On-the job training
• Executive Service Laundrette
• Staff Recreation Facilities: Stadium, Gym, library
• Employee’s discount
• Long Service Award
• Car loan subsidy

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!


Permanent position based in Kingaroy, QLD
Be a Food Safety and Quality Culture Champion
Relocation packages strongly considered
Kingaroy, ideal for those seeking a quieter, rural lifestyle.


Ensure high standards in peanut processing, oversee quality control, manage audits, uphold compliance and drive continuous improvement at PCA.



The Role
The Peanut Company of Australia (PCA) established in 1924, processes and markets high quality peanut products and is Australia?s leading supplier of peanuts to domestic and overseas customers. These peanuts make up Bega's beloved peanut butter varieties that are enjoyed by consumers globally.

We?re seeking a Quality Manager for a small team of technical staff ensuring effective systems are in place so that all product and ... Click here to view more detail / apply for Manager ? Technical and Quality Assurance

We’re looking for an experienced Software Quality Assurance Engineer who has experience in both manual and automation testing, coupled with a good knowledge of the Software Development Life Cycle (SDLC). Most importantly, someone who is excited about identifying bugs and errors. Does that sound like you? Then you may be the missing piece our team is looking for.

The Job:

• Design and develop automation scripts and ensure scripts are executable on Jenkins.
• Contribute and work with QA Engineers to maintain and update existing test scripts.
• Define and improve testing practices, tools, and processes with the goal of verifying new features and preventing regressions.
• Monitor and ensure each change achieves its business KPI on production.
• Mentor quality assurance junior team members, including conducting training sessions, test reviews, and other methods necessary to help them advance their knowledge in quality assurance.
• Report issues and risks discovered to your Superior / Quality Assurance lead in a clear manner so that risks are mitigated.

The Person:

• Bachelor’s Degree in Computer Science, Computing, Software Engineering, or a relevant major.
• At least 4 years of working experience in a quality assurance position.
• Proven hands-on experience in test automation frameworks and tools.
• Experience in SQL, including the ability to design and manipulate test data and validate stored testing procedures.
• Possesses a good understanding of the testing life cycle and Software Development Life Cycle.
• Strong analytical and problem-solving skills.
• Ability to work with minimal supervision and a commitment to the team's schedules and goals.
• Excellent communication skills.
• Proficiency in English, both spoken and written.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

Data Quality Assurance Engineer Apply now Job no: 565784 Work type: Full time Location: Corporate Services - NSW Metropolitan Categories: Information Technology, Other A culture-led digital strategy The freedom and creativity of a start-up digital team The challenge and opportunity of a new role Position is based in Sydney with hybrid home/office work flexibility   Entrepreneurial, optimistic, and energetic, Ramsay leaders have a vision to become a leader in digital health care. About the Role We are seeking a highly motivated Data Quality Assurance Engineer to join our team. The ideal candidate should have a strong background in Python development and automated testing frameworks like Pytest and strong understanding of data quality assurance frameworks. In addition, the role requires familiarity with Google Cloud Platform and related services like cloud storage, BigQuery. Experience in Cloud Run and/or Cloud Function also nice to have. Key Responsibilities Develop and maintain data quality assurance testing frameworks and tools using…

Click here to view more detail / apply for Data Quality Assurance Engineer

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We?re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.t eamglobalexpress.com .
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer

Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION


The Head of Assurance is an integral leadership role responsible for ... Click here to view more detail / apply for Head of Assurance

Operational:

• Providing System Assurance (RAMS) services on SYSTRA railway projects which may include preparation, review and assessment of RAMS documentation,
• Participate / lead projects’ delivery including managing the client’s relationship and attending meetings with and other stakeholders on RAMS matters,
• Manage and deliver RAMS services to meet the defined time, cost and quality up to customer satisfaction.

Desired Profile:

• Relevant engineering Degree from a recognized educational institution,
• Have at least 2 years solid experience in delivering RAMS studies for complex engineering projects,
• Familiar with standards on RAMS,
• Knowledge in a wide variety of RAMS activities (such as PHA, SSHA, IHA, OSHA, QRA, SIL Assessment, RAM Modelling/Predictions),
• Excellent spoken and written English,
• Proficiency in MS Office suite and appropriate specialist software, e.g. FTA & RBD software applications,
• Good inter personal and communication skills,
• Being able to demonstrate success in relationship building and teamwork,
• Be versatile and adaptable,
• Having proven planning, problem solving and analytical skills to identify practical and effective resolutions to projects’ challenges.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

At KPMG in Singapore, we understand that trust is paramount in today's rapidly evolving digital landscape. Trust in the reliability and integrity of data, and confidence that technology functions as intended is critical for organisations across all industry sectors. Our Technology Assurance team provides this assurance to stakeholders, which will range from your colleagues in financial audit teams to the C level executives in government agencies, banks, and private companies as they embark on their digital journey.

We have:

• Collaborative opportunities with Financial Audit colleagues to evaluate IT systems in the context of their impact on business processes and enhance audit quality.
• Engagements to provide assurance to third parties who require an independent party to review, assess and evaluate IT controls and/or compliance with IT-related regulations.
• Opportunities for you to identify and communicate technology-related findings and recommendations to stakeholders; assess the impact of these risks on the audit/assurance engagement and advise stakeholders accordingly.
• Exposure to diverse global and local businesses and technology used by these organisations, supported by innovative data and analytics technology and automated solutions like KPMG Clara.
• Opportunities to work with and learn from colleagues in various KPMG teams such as Tech Risk, Cybersecurity and Technology Enablement.

The role involves:

• Documenting understanding of client processes and IT systems, identifying risk points and controls.
• Executing and documenting testing of IT controls, identifying deficiencies, and supporting Data and Analytics (D&A) in audits including data extraction and analysis; utilise a range of technologies and data analysis tools to execute substantive IT Audit procedures, including SQL, Python, IDEA, Excel, Alteryx, QlikView and Power BI and assist in the preparation of the related documentation.
• Supporting system implementation and digital transformation reviews.
• Assisting with project management activities, communicating findings, and building client relationships.
• Learning new technologies and collaborating with cross-functional teams globally.
• Contributing innovative ideas to drive business transformation.

The ideal candidate should possess:

• Bachelor's degree or higher in Management Information Systems, Accounting, Finance, or related fields is preferred.
• Have mininum 4 years of experience of IT controls testing in a mid-tier or large accounting firm
• Strong analytical skills, technical aptitude, and critical thinking skills; demonstrated quality service mindset, proficiency in MS Office, and a desire to provide exceptional client experiences.
• Excellent communication, time management and leadership skills; flexible and adaptable team player; resourceful in delivering high quality work; ability to demonstrate project management skills is a plus.
• Knowledge of ERP systems such as SAP, Oracle or Workday is preferred.
• Must be proficient in both spoken / written English and Japanese to communicate with our clients, including Japanese clients.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Job summary: Support the collection and accurate recording of information along an RTT pathway Proactively monitor and validate RTT Pathways to ensure patients waiting times are accurately recorded Maintaining the Trust PTL, ensuring patients are placed on appropriate pathways Training departments or end users to ensure correct outcomes are chosen where appropriate Job responsibilities: Key Tasks & Responsibilities: Responsible for the Validation of all RTT Pathways to ensure that RTT rules and local Access policies and guidance have been followed To ensure that accurate and timely data is recorded on the Patient Administration System against the relevant RTT Pathway Liaise with the relevant department to facilitate the earlier booking of appointments or tests if patients are booked after their breach date To increase the Data Quality of patient pathways by feeding back themes to the relevant operational staff so training or system/workflow changes can be implemented where necessary To work on a 1-1 or group basis to ensure that all necessary staff have the relevant RTT training To run and action any RTT/Data Quality Reports as given by the Information or Data Quality Manager Any other duties as identified by the Information or Data Quality Manager

The Apprenticeship Compliance Team are responsible for the timely and accurate processing and management of Apprenticeship student and funding data. Working with Apprenticeship staff and colleagues across the College to ensure that Apprenticeship students and their employers receive a high quality of service and support with their programme.
You will work within the MIS team to help support the accurate and timely administration of Student enrolments, employer invoicing and monitoring of the Apprenticeship programme. Assisting with compliance checks and internal audits to ensure high quality and accuracy of our data.
If you would like to join us on our journey to becoming an outstanding College, we would love to hear from you.
Interviews will be held Friday 17th May.
The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £105m, 20,000 students and 1900 staff it is one of the strongest and most influential further education organisations in the country.
Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high profile organisations which all prepare students for progression to higher education or successful careers.
East London is dynamic, innovative and entrepreneurial. As we develop our longer term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.

We are looking for suitable candidates who can:

• Design, build and configure applications to meet business process and application requirements.
• Quality engineer/ tester will develop and execute test plans, automate testing processes, and ensure the high quality and reliability of Salesforce applications through testing and continuous integration.
• The Software Quality Engineer shall have at least a Diploma in Computer Studies, or related discipline, and completed at least one
• (1) project using Scrum or equivalent as the Agile software development framework, and three
• (3) years’ experience as a software tester in the Software Platform involved in the project.
• Software Quality Engineers who are Certified Tester Foundation Level (CTFL) and above would be advantageous.

Description

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
  Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.
  

Requirements

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Python
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
  Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.
  

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Job Title: Head of Quality
Location: Home based with regular national travel
Salary: £65000. Plus £5000 car allowance
Hours: Full time, Monday to Friday 9-5
Requirement for frequent travel and overnight stays.
Closing date: 03/05/2024

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Head of Quality, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Purpose of the job:

At Prestige Nursing & Care we pride ourselves on our ability to provide specialist Homecare Services for individuals of all ages living within their own homes. We are committed to ensuring each individual receives a person centred, professional service through our local teams of professional carers and registered nurses. The Head of Quality will play a crucial role in driving continuous improvement through audit and data analysis, and by making recommendations for improvement in response to trend and theme reviews as part of the internal quality assurance framework. This leadership position requires a deep understanding of the Homecare and Complex care market within the challenging adult and children's social care landscape. A strategic leader with the ability to influence and drive change through an evidence-based approach is required to ensure our operational teams are empowered to drive and maintain improved client outcomes and exceed expectations in person centred care delivery. The successful candidate will demonstrate the ability to safeguard the company against risk through internal audit and quality markers, analysis of incidents and robust quality improvement planning which demonstrates improvements in care outcomes which are clearly measured.

Responsibilities:

• Lead the quality and compliance team in the delivery of the internal quality assurance framework.
• Ensure that any changes to the regulatory requirements of CQC, GDPR, SSSC and Care Inspectorate are
  quickly and accurately reflected in changes to systems and processes.
• Act as an expert advisor and lead on improvement activity; supporting operational leadership teams in
  identifying and learning from areas of good practice and offering target advice and support where practice
  requires improvement.
• Provide detailed and evidence-based quality reviews of service delivery against internal and external quality
  standards, providing recommendations and constructive feedback for improvement at both local and
  provider level.
• Lead the collection, analysis, interpretation and dissemination of all audit and quality assurance management
  information to a wide-ranging audience including senior leadership and branch teams.
• Work in partnership with the Head of Risk Management to identify and respond to business risk.
• Ensure that high standards are met across the business and that care is delivered in line with CQC/CI
  regulations, and other statutory and legislative requirements.
• Ensure policies and procedures are reviewed and implemented in line with legislation and best practice
  guidelines.
• Act as the ISO lead for the business effectively working with external partners to maintain ISO 9001
  accreditation.
• Act as the point of contact for managing Data Subject Access Request in line with GDPR requirements.
• Act as the Caldicott Guardian for the business.
• Develop, enhance and maintain the complaints process to ensure complaints are managed effectively.
• Support the planning, delivery and roll out of electronic care planning.
• Ensure systems and processes are standardised and provide robust data for review of service delivery and
  continuous improvement.
• Work in partnership with the Head of Nursing to develop and chair the Clinical Governance Committee.
• Work in partnership with the Head of Risk Management and Head of Nursing to develop and execute effective
  incident management reviews; cascading learning across the branch network.
• Act as a point of contact and representative for Prestige Nursing and Care at quality forums both internally
  and externally.
• Work collaboratively with operations and I.T teams to review systems and processed to support safe and
  efficient care delivery.

Accountabilities:

• Ensure a safety through learning culture is established and maintained throughout the business.
• Ensure branches maintain an internal audit rating of meeting expectations as a minimum requirement.
• Ensure all branches drive continuous improvement through the development and implementation of action
  plans following audit activity.
• Cascade learning from audit activity, regulatory inspections and trends and themes analysis; clearly defining
  and capturing improved client outcomes and service delivery.
• Maintain ISO accreditation.

Person Specification:

Essential

• At least 5 years quality management experience within Homecare and a track record in senior quality and
  compliance management.
• Experience of multi-site quality and compliance coverage.
• A proven track record in leadership and motivation of staff with demonstrable understanding of and
  commitment to achieving company objectives.
• Excellent understanding of regulatory frameworks and compliance requirements such as CQC, CI, Health and
  Social Care Act, DoLS/LPS, Mental Capacity Act and other relevant legislation and sector best practice
• Exceptional leadership, communication, and interpersonal skills.
• Auditing skills
• Ability to develop and implement quality measures and standards.
• Demonstrated ability to drive strategic quality initiatives and manage change effectively.
• Ability to analyse and interpret complex data sets, providing evidence based reports.
• Computer literate with Microsoft Office packages, especially Word and Excel.
• Ability to travel and stay overnight when required.

Desirable

• Educated to degree level.
• Operational experience within Homecare and/or Complex Care

Competencies & Behaviours:

• Communicating effectively.
• Building successful relationships.
• Driving for results.
• Exhibiting an empathetic approach.
• Self assurance.

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

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