Total 25 Quality Assurance Executive job vacancies in Art / Design / Entertainment category in The United States of America

DUTIES AND RESPONSIBILITIES Management Support Provide accurate, prompt and efficient administrative support to the Executive Director(s) and Trust Management team, which may include supporting the production of presentations / spreadsheets and reports, arrangement of meetings, liaising with senior staff in external organisations, maintaining a high level of confidentiality, sensitivity and professionalism. To support budgetary responsibilities for the Executive Director(s) including procurements and requisitions. Check expenses claims. Diary and email management for the Executive Director(s) to include appointments / meetings, and regular commitments. To assist in organising and prioritizing the workload of the Executive Director(s) as required and directed. To manage room bookings, organize travel, accommodation, catering and setting up of media equipment and preparing delegate packs for meetings. Support Committee meetings as required, support associated groups and key Trust meetings with external partners, working with the Chairs and executive leads to formulate agendas, workplans, paper review and send out, minute taking etc. Provide support to executive meetings with local partners and with NHSE. Act as an effective channel of communication between the Executive Director(s) and the rest of the organisation. Input into a variety of different systems such as Oracle, e-expenses, ESR on behalf of the Executive Director(s) and team (while abiding by Information Governance and IT Security requirements). Demonstrate office systems and department requirements to new starters. Support the Executive Director(s) with emergency planning and business continuity as required, such as managing on call rotas. To act as Loggist. To programme regular executive director site visits, maintaining the feedback reports and associated database. Communication Act as the first point of contact for the Executive Director(s), dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate, maintaining an efficient message system. The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders on behalf of the Executive Director(s), including service users and carers, Governors, clinicians and senior leaders across the Integrated Care Boards and Partnerships. Answer telephone calls, taking messages and passing on accurately and timely to the relevant person. Manage complaints calls and letters from service users, carers and the wider public, MPs and other stakeholders etc, dealing with sensitive and complex information, maintaining a calm and pleasant manner when referring the complainant to others as appropriate. Liaise internally and externally in a professional manner providing relevant and timely information. Manage confidential and sensitive information. Ensure self and other staff maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all customers, internal and external. Service Development Participate in ongoing audits, research and service development as directed by line manager. Assist in relation to developing policies and procedures as directed. Knowledge & Training Maintain own professional development portfolio and participate in appropriate training programmes, including annual attendance for mandatory training. Knowledge of administrative procedures, project management or information analysis. Trained to high level on minute taking and administration of meetings. General Ensure the workload of self / team is prioritised to ensure patient safety and meet quality standards. Ensure confidential and business sensitive information is managed, retained and stored in line with Trust policy and legislation in an efficient and effective manner. Ability to work on own initiative and unsupervised and organise own workload with minimal supervision Working to tight and often changing timescales. Using set procedures, in line with legislation and policy, to undertake administrative and secretarial functions. To attend and contribute to all internal / external meetings relevant to the post. Develop and maintain databases required by job. Maintain and develop administrative and information systems and resources. Provide and organize and evaluate data as directed. Provide cover across the other administrative staff during holidays and sickness. Support training and induction of new and existing staff and participate in the recruitment process of support staff Ensure that general office supplies are ordered and maintained. Responsible for sorting all incoming post and ensure distribution to the relevant teams/individual and to ensure that all outgoing post is documented. Promote the image of the department, checking that notices and leaflets are up to date and well presented. Liaise with maintenance departments as delegated by line manager regarding buildings and general maintenance. Liaise with ICT departments as delegated by line manager regarding problems and faults with electronic equipment etc. Photocopying and word processing documents, letters, emails and minutes and reports when required. Postholder must have a standard level of keyboard skills and able to use Microsoft Office programmes etc. Operate a flexible approach to work and encourage other staff to do so; be adaptable to change and able to work as a team across the secretariat. Support Human Resources in completing relevant forms for the Chief Strategy, Improvement and Partnerships Officer, taking minutes for confidential meetings as appropriate. Undertake any other appropriate tasks as requested by line management in order to meet the needs of the service and in line with the Trust strategy.

For more details about the responsibilities of this post please find attached links to the Job Description and Personal Specification Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19. We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Act as the first point of contact for the CFO and CPO, including managing/screening calls, emails, correspondence and visitors. Take organisational responsibility of departmental Boards and committees. High level diary management. Ensure plans are in place to deliver reports for statutory deadlines and committee cycles for the Executive Directors and all their reports. Extensive partner/stakeholder liaison and maintenance of relationships at Executive Director level. For full details see the attached job description

To act as Personal Assistant to members of the Executive as required,providing the full range of secretarial and administrative support services.This will range from routine correspondence to matters of a confidential or sensitive nature.Be responsible for the day to day functioning of the office of allocatedmembers of the Executive, dealing with incoming mail, sorting,distributing/circulating as appropriate and acting on urgent matters without further advice.To provide advice and reasonable support to staff within the directorate(s) of those Executive members, enabling an efficient administrative function to best support the activity of the Executives.Draft and prepare reports on behalf of members of the Executive as required for Council of Governors, Board, Committees or other meetings.Liaise with Corporate Assurance Officers to ensure the prompt submission of reports on behalf of the allocated member(s) of the Executive.Develop and maintain systems in relation to the Executive membersbudgetary responsibility, including day-to-day activities such as preparingpaperwork and online documents requiring sign-off, to ad hoc work supporting the Executive members monitoring and review of budgetary matters.Maintain appropriate systems to ensure that annual leave, study leave,maternity leave and sick leave monitoring under the responsibility of theExecutive member(s) are correctly recorded and that Payroll are notifiedaccordingly.Prepare monthly absence monitoring reports for Human Resources as appropriate.Develop, monitor and maintain systems to ensure appropriate supervision and appraisal arrangements are in place for the direct reports of the allocated Executive member(s), including diarising meetings with appropriate frequency and registering supervision meetings on the necessary systems.As required and subject to the involvement of the allocated Executivemember(s), liaise on behalf of the Executive Director as appropriate withCorporate Affairs in relation to any relevant Freedom of Information orComplaints matters that may arise.Attend Executive-led leadership/team meetings, and other internal meetings involving the allocated Executive member(s) that do not form part of the formal SHSC governance structure, taking notes and actions and providing general support as reasonably required.Ensure that adequate stationery stocks are maintained including takingresponsibility for ordering where necessary.Manage any IT issues on behalf of allocated Executive member(s), including the ordering of repairs and new kit and the management of any updates.Use IT systems as required to fulfil the duties of the role, including Microsoft programmes, finance administration software, Board/committee software and any other systems as required.

Please refer to the attached job description for the main responsibilities of the Lead Midwife for Quality, Governance, Assurance and Compliance in Maternity

Please see attached Job Description for further information about the Lead for Quality Safety and Risk position available at WUTH.

To lead, develop and manage the delivery and development of the specialist service through the use of effective evidence based practice in line with agreed national standards for patient safety and clinical practice and clinical excellence To work autonomously and be accountable for the planning and delivery of all aspects of expert patient care in relation to the specialist area of practice and as set out in the NMC code To lead in quality initiatives to continuously improve clinical care standards in line with the clinical governance framework to ensure the highest quality of care is provide in the safest manner To provide clinical leadership, expertise and specialist clinical advice and support to clinical staff on the management and care of patients with specialist area of practice and lead the effective delivery of care to patients To lead the continuing improvement of services in line with the Trust objectives To lead the development, delivery and evaluation of education and training to clinical staff and internal/external agencies To analyse complex information from multiple sources and translate findings into recommendations, policy decisions and actions To lead the in provision of expert specialist knowledge, care and experience to support to the wider nursing team to facilitate the effective delivery of care to patients at all times Establish and maintain effective communication with multi professional / multi agency teams, individuals and groups about highly sensitive or complex matters Communicate with medical staff (including GPs) and other health professional regarding patient conditions and clinical care plan, disseminating this information to the wider nursing team Maintain effective communication links with ward sisters, specialist midwives, general managers, medical staff and other divisional or departmental teams as appropriate Establish strong relationships with clinical and managerial leaders providing a senior midwifery perspective to ensure that operational delivery is patient centred Able to challenge clinical decisions in the best interests of women and their baby Assist the Trusts Communications Department in the formulation of press statements as required Attend and contribute to the monthly Safecare meetings for Maternity and the Surgical Business unit. Meet with patients and their families as required in order to resolve their concerns, discussing complex and sensitive issues with patients and their families in a compassionate and caring way. Respond to patient complaints at source, through meetings or written responses and that any learning is embedded in practice Ensure staff respect peoples dignity, involve them in shared decision-making and obtain consent before undertaking nursing procedures Represent / deputise for the operational Matron / Head of Midwifery at Trust-wide meetings as required Together with the senior midwifery colleagues, embed an open culture of communication and feedback, where staff are able to raise concerns Promote an environment and culture where success is celebrated and people feel valued Provides and receives extremely complex, sensitive and contentious information and can remove barriers to understanding. Can present complex, sensitive and contentious information to large groups. Communicates service-related information to senior managers, staff, patients, families and external stakeholders which may require negotiation, persuasion motivational and reassurance skills. Ability to present formally to large or wide audiences

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Nadeem Arif, Recruitment Advisor, on 01708 435000 ext. 5938. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

In addition, you will: Be educated to degree level or equivalent experience in a similar role. Have knowledge and understanding of good governance and Board assurance Have experience working in a large, multi-professional organisation, supporting at very senior manager level. Be able to prioritise and make judgements involving highly complex or sensitive issues

KEY TASKS Administrative and Secretarial Support Provide high-quality, comprehensive secretarial support, including extensive use of many Microsoft applications and other digital platforms. Assist with general administrative responsibilities, taking on appropriate duties as delegated. Receive telephone calls and other communications, responding to enquiries as appropriate and dealing with incoming communications in an efficient and courteous manner, screening and prioritising calls to the Chief Executive where appropriate. Receive and open incoming e-mails, assessing for priority and action. Ensure urgent and sensitive items are dealt with promptly and as required, and - over time and through discussion with the Chief Executive - pass appropriate actions to other colleagues to deal with on the Chief Executive's behalf. Compile routine letters and electronic correspondence on behalf of the Chief Executive (and, in some cases, on behalf of other members of CDS UKs core team), taking care to maintain confidentiality. Organise and manage your own workload, ensuring deadlines are observed and duties performed efficiently. Organise and manage the diary of the Chief Executive in a proactive way to make maximum use of time, including prioritising, scheduling, researching and briefing the Chief Executive prior to commitments as required setting up and using a bring-forward system so that the Chief Executive is fully prepared for upcoming appointments. The post holder will also communicate diary information to others as needed, including annual leave and cover arrangements. Lead on task management on behalf of the CEO, maintaining and helping to prioritise the CEO's list of outstanding tasks and providing appropriate background information and support to facilitate their timely completion. 2 Information and Office Systems Maintain confidential electronic filing systems for the Chief Executive, working alongside the Administrator and the Office & Referrals Manager to utilise and develop systems for the control of e-mails and appropriate handling of records. Design and produce material using Microsoft PowerPoint, Excel and other software for management presentations, training and other applications. 3. Meeting Coordination Arrange meetings and schedules and act as liaison point for all parties concerned, including managing online meetings or booking venues and hospitality as appropriate. Undertake the preparation and production of agendas, collating all necessary information and supporting paperwork and ensuring timely distribution. Take minutes and records of meetings as required. 4. Human Resources Administer CDS UKs day-to-day HR needs, including maintaining up-to-date records for all employees and contractors. Monitor, record and manage annual leave, sick leave, personal development plans, training records and related information using agreed software. Handle basic enquiries on HR-related matters, referring to CDS UKs HR Consultant where needed. Work alongside the Administrator, who is responsible for organising matters related to recruitment, to ensure that onboarding is handled effectively. 5. General Responsibilities Despite working with subcontracted clinicians across the country, CDS UKs core team is relatively small, comprising less than fifteen people at present. Effective collaborative working is therefore essential, and the post holder will be expected to assist with general duties not specified above that reasonably fall within the scope of their role and where time permits. The postholder will be expected to provide a level of cover for other members of the Business & Administrative Team when they are away.

Full duties, including responsibility relating to communication, reporting, financial management, and an overview of key working relationships are included in the job description attached.

To maintain an accurate and effective record keeping system, collecting statistical data and writing reports on a regular basis, and presenting to appropriate forums within and external to Trust. Understand the need to collect accurate measures of outcomes to deliver safe effective care and analysis of the results to be able to put processes in place that will improve care for women and birthing people, thus improving their experience. Assist in the education and support of midwives being involved in audit and understanding why it is important for improving outcomes for women and birthing people. To update and maintain the audit programme tracker to monitor compliance against standards ensuring time thresholds are met. Please see the full job description and person specification document(s) for main responsibilities of the role.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Closing date is midnight on 26 November 2023 Interviews are due to be held on 6 December 2023 Why choose Cambridge University Hospitals? Our values and reputation for outstanding care Opportunities to experience a range of specialities Career and development opportunities Preceptorship and mentoring programmes delivered by a dedicated clinical education support team Research experience and opportunities Lovely location and quality of life Excellent schools/colleges and transport links (road, rail and air) Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered. We welcome applications from the Armed Forces.

Role Duties Providing administrative support to the CEO, Chair of Trustees and Directors as required Supporting communication between internal and external stakeholders, executives, and their wider teams Managing the scheduling of agendas, mail, emails, calls, travel arrangements Organising team meetings, taking calls on behalf of the CEO and Chair Providing administrative support in meetings taking minutes and providing documents as required. Producing monthly executive reports, letters, presentations, and other information Ensure timely processing and despatch of all internal and external correspondence and communications. Manage incoming calls and correspondence and exercise initiative in prioritising these, taking messages or diverting them particularly in the absence of the CEO & Directors Liaison with other executive support teams Provide Governance support to the CEO and the Board which will include but not exclusive to:- organising Board and Committee Meetings, producing agendas, minutes , terms of reference and production of all materials for consideration. Maintaining up to date terms of reference, articles of association and all other governance documents that are required to evidence an effective and compliant charity from a governance perspective. Expectations Work flexible hours including some evenings and weekends when required. Ability to travel to external meetings. Ability to work across both hospice sites, Erdington and Selly Park. Undertake any other duties as may be required by the Executive team as directed by the CEO. General Duties Confidentiality All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it. All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals Equality and Diversity The Hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The Hospice expects all staff to behave in a way that recognises and respects diversity in line with the appropriate standards. Health and Safety All employees have a responsibility under the terms of the Health and Safety at Work Act1974 to protect and promote their own health and that of others in the workplace All employees must comply with all Hospice Health and Safety Procedures Infection Control The prevention and control of infection is the responsibility of everyone who is employed by the Hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment. Information Governance All employees are responsible for ensuring they undertake any training relating to information governance, read the Hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role. Professional Development All employees must participate in an annual appraisal and develop a personal development plan with their Line Manager All employees are responsible for maintaining their statutory and mandatory training. Safeguarding Children, Young People and Vulnerable Adults The Hospice is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All employees and volunteers are expected to behave in such a way that supports this commitment Pandemic or major incident. In the event of a pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the Hospice. Prior to undertaking any duties, the member of staff will have full training and induction. We wont ask any member of staff to undertake duties for which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk. The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs: