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Management Sciences for Health (MSH) is seeking a Strategic Information Director for a potential USAID global multi-year project. The purpose of the project is to provide integrated health systems strengthening technical assistance across health areas to promote sustainable improvements in health outcomes in low- and middle-income countries..
Position contingent upon project award and funding
OVERALL RESPONSIBILITIES
The Strategic Information Director is a key leadership position that is responsible for overseeing the management, operation, and technical excellence of the following project areas: knowledge management, communications, research and evaluation, data analytics and performance management, and digital health information. As a thought leader in these areas, the Strategic Information Director sets the vision for the project information systems and use, and directs a team of experts and staff in these areas to ensure we are meeting USAID’s goals and sharing successes and lessons widely. The Strategic Information Director represents the program in health information industry arena and collaborates with global stakeholders broadly. The Strategic Information Director will also design and lead the project and country teams in the strategies to strengthen performance monitoring, information use, communications, research and learning, as well as collaboration, adaptive learning and management, research, and evidence on local information systems (public and private) for key HSS topics such as health financing, the health workforce, health system resilience, multi-sectoral integration, locally led implementation, and others.
The Strategic Information Director will oversee the program work streams related to the design/development, management, and implementation of monitoring and evaluation (M&E) learning and research, and performance measurement systems to assess the impact of the program and performance. The Strategic Information Director will oversee information systems and dashboards supported or established by the program. They will lead the use of data analytics for adaptive management to guide program decisions and drive continuous improvement. Working with program’s leaders, the Director Strategic Information will lead and provide strategic input into project research and relevant collaborating learning and adapting (CLA) activities.
SPECIFIC ACCOUNTABILITY
Working with the M&E team, provide strategic input into the design, development and implementation of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) and M&E system including the development of indicators, setting targets, monitoring project progress, and ensuring timely data collection.
Liaise with the project financial team to track the budget in relation to all project results and outcomes.
Oversee the compilation and validation of data, graphic and analysis for quarterly and annual reports.
Lead in exploring, piloting, and amplifying innovations in information systems, data analysis, sharing learning and adapting with the project and with stakeholder.
Oversee the provision of data analysis and technical inputs to the technical and operations teams, in order to assist in strategically informing program decisions and support adaptive management for continuous performance assessment and improvement.
Provide regularly updated reports on the status of implementation against the program’s goals and objectives to Program Director and management team members.
Collaborate across the program and with the MSH Home Office Communications team in identifying project activities, processes and/or outcomes that are worthy of documentation and design a system for capturing and sharing lessons learned and best practices.
Working with respective technical advisors, provide strategic input into project research activities and developing and implementing a robust learning agenda.
Provide guidance for the development of project knowledge management systems strategies and systems.
Lead and supervise a team of several senior-level technical directors and experts.
Provide technical leadership and coordinate with partners/sub-awardee on strategic information related matters.
Focal point with academics as necessary
QUALIFICATIONS
QUALIFICATIONS
A Master’s degree or higher in public health, statistics, health informatics or a related field or equivalent experience.
Minimum (10) years of progressively responsible experience providing technical leadership in M&E and data analytics; and a minimum of five years’ experience directing or implementing adaptive management and learning systems or processes for international development assistance programs
At least five years of experience managing teams of senior technical experts. Experience in LMICs and deep understanding of health information systems in developing countries a must.
Knowledge of procurement, supply chain or logistics systems a plus. Demonstrated experience with data visualization, data quality and use, and use of innovations.
Extensive experience in operational research with proven command of qualitative and quantitative research methodologies including experience writing published articles.
Experience with performance improvement methodologies (e.i. Lean Six Sigma) a plus Excellent verbal and written communication skills.
Experience working with USAID or other USG agency/program is desirable. Excellent skills in MS Excel, and statistics software (e.i Epi Info).
Fluency in English a must; knowledge of French would be an asset.
Ability to travel 25% time or as needed.
MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.
Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
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Cardinal Health's Innovative Delivery Solutions (IDS) business helps providers transform hospital pharmacies into a strategic asset – delivering value that supports the patient throughout the continuum of care. The team's mission is to provide exceptional clinical, supply chain, analytics, and operational expertise to improve patient access, increase quality of care and reduce overall costs. From supply chain management solutions to expert consultative services, Cardinal Health Innovative Delivery Solutions provides a highly comprehensive, universal solution for hospital pharmacies.
What Pharmacy Operations and Account Management contributes to Cardinal Health:
Pharmacy Operations and Account Management is responsible for strategic leadership direction, account management, and fiscal performance for assigned customers. Responsible for long-term relationship building and managing the success of the relationships with customers in order to achieve the goals and objectives identified by the customer and Cardinal Health.
Responsibilities:
Qualifications:
To the extent permitted by state law, a Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes:
Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements.
What is expected of you and others at this level:
Anticipated salary range: $128,200 - $207,165
Bonus eligible: Yes
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here
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The Medical Director’s work includes computer-based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, and possible participation in care management. The clinical scenarios predominantly arise from inpatient or post-acute care environments. Has discussions with external physicians by phone to gather additional clinical information or discuss determinations regularly, and in some instances these may require conflict resolution skills. Some roles include an overview of coding practices and clinical documentation, grievance and appeals processes, and outpatient services and equipment, within their scope.
The Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value based care, population health, or disease or care management. Medical Directors support Humana values, and Humana’s Bold Goal mission, throughout all activities.
Required Qualifications
Additional Information
Typically reports to a Director of Health Services, Lead, or Corporate Medical Director, depending on size of region or line of business. The Medical Director conducts Utilization Management of the care received by members in an assigned market, member population, or condition type. May also engage in grievance and appeals reviews. Some medical directors may join a centralized team for several months after training, until positions become available for specific markets. May participate on project teams or organizational committees.
Work at Home Guidance
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
This is a remote position
#LI-Remote
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
* Develop strategies for effective sales and marketing of HCSC Pharmacy programs and products, including community/provider collaborative partnerships. Translate corporate strategies and goals to develop team strategies, goals/objectives and plans to support client/membership retention and growth.
* Promote membership growth and retention of group business through provision of marketing services specific to Pharmacy programs and products offered to new and existing group business, including consultants/brokers/agents. Ensure delivery of insightful and well-structured messaging that is individualized to the client’s interests and needs.
* Improve competitive market position, market share and membership retention through input on innovation and design of new or enhanced Pharmacy programs and products. Incorporate changes into the market messaging and presentation materials as market/customer themes and programs or products change. Design ongoing coaching and development opportunities for staff so they are well versed in emerging trends, Pharmacy program and product offerings and are able to speak to the value associated with those offerings.
* Ensure retention of existing business and servicing of national and other high profile accounts assigned to the team, which requires in-depth knowledge of marketing and ability to communicate with customers in order to resolve issues and answer complex questions. Resolve sensitive issues related to accounts concerning services provided, including reporting/program/product results/outcomes.
* Collaborate with the Plan’s Sales and Marketing leadership to build relationships, messaging and consultative services that promote growth of group membership and strategize with team on solutions when challenging situations are encountered for new or existing assigned clients.
* Develop and maintain a departmental playbook that defines and articulates the Pharmacy sales/marketing roles/responsibilities, processes, workflows, messaging and presentation materials with a focus on proactive readiness. Include proactive preparation and formulation of winning presentations that establish the team as thought leaders, and that engages clients and generates high satisfaction ratings from stakeholders. Ensure team members are trained on the playbook and presentations comply with required processes.
* Collaborate in market assessment and brand strategy development, including identification of customer needs and emerging trends in the industry. Monitor and recommend changes in care management story/messaging and programs/products to improve retention and growth of groups.
* Develop and monitor team specific performance metrics and identify opportunities for improvements.
Required Job Qualifications:
* Registered Pharmacist
* 8 years of managed care pharmacy experience or 8 years of consulting experience in the pharmacy benefits industry (completion of managed care residency can substitute for 2 years of experience requirements)
* Experience in sales and account management in a supervisory capacity
* Knowledge of pharmacy benefits products, services and concepts
* Analytical skills including developing reports and synthesizing data to tell a story and develop recommendations
* Written and verbal communications skills including developing presentations and presenting to external business leaders or large audiences
* Collaboration skills to work across organization on problem resolution, negotiation, consensus building, conflict management, and decision-making skills
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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ESSENTIAL FUNCTIONS:
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This position provides expertise, guidance and direction and has responsibilities relative to providing supervision, administrative support, coordination, and technical assistance in the planning, development and maintenance of an effective, comprehensive, and integrated HIM Program. The Health Information Management Section supports a full range of clinical programs as well as affecting other functions of administrative and clinical staff throughout the ten (10) Community Based Outpatient Clinics (CBOC's) as well. Services provided have a direct effect on the operations of the agency's headquarters, field establishments, direct patient care and the annual budget.
Duties may include but are not limited to:
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The Assistant Service Chief, Quality Management (QM) / Lead Coordinator reports directly to the Chief, QM. He/she is responsible for promoting and coordinating the quality management program by demonstrating leadership, experience, and creative approaches as it relates to meeting current accreditation standards, performance measures and performance improvement activities to ensure high quality patient care. He/she coordinates necessary activities with individuals/services to obtain the information necessary to prepare for accrediting bodies and review groups include but are not limited to The Joint Commission, Office of the Inspector General (OIG), Commission on Accreditation of Rehabilitation Facilities (CARF), and VISN 10 and VA Central Office/Program Office Inspection Teams. The RN performs duties directly with the Chief of QM contributing to the management of the facility health care delivery system and the QM service. This position requires the ability to communicate with a variety of audiences from frontline staff to Senior/VISN leaders as well as managing, directing, overseeing, and administering numerous complex technical and analytical functions related to Quality, Safety, Value, Systems Redesign and High Reliability Organizational Standards across the Veterans Health Administration.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards
Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Monday-Friday; 07:30AM-4:00PM
Telework: Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Contact Kimberly,Ford8@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
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Responsible for the administrative management of health records, which includes planning, managing, advising, and directing the health information program in accordance with applicable Federal laws, facility by-laws, VHA policy, The Joint Commission standards, the Commission on Accreditation of Rehabilitation Facilities (CARF), and other regulatory and accrediting agencies.
Responsible for all facets of health records management for the facility ensuring maintenance of complete, accurate, timely, clinically-pertinent, and readily-accessible patient health records, which contain sufficient recorded information to serve as a basis to plan patient care, support diagnoses, warrant treatment, measure outcomes, support education, research, and facilitate performance improvement processes and legal requirements. Develops policies, processes, and procedures that address all VA, Federal, regulatory, and accrediting requirements for HIM.
Must provide detailed technical expertise in health records science and other very technical aspects of health information. Maintains all health information input into the local VistA database and assures timely transmission of that data into all VA centralized databases - most frequently those maintained at the Austin Data Processing Center. Must assure that all health information that is coded and abstracted meets the requirements of the VA and/or The Joint Commission and is consistent with professional health records standards.
The incumbent is a key advisor to the Chief of Staff, Executive Management, and clinicians and is responsible for providing technical guidance on health information issues such as documentation requirements, liability issues, advance directives, informed consent, patient privacy and confidentiality, etc. Recommends improvements in documentation used to provide patient care, to optimize VERA workload, third party reimbursement and to manage resources. Completes internal quality assurance reviews to ensure employee performance and that work meets quality and quantity standards
Responsible for assuring that all patients have a complete, accurate, and timely record of their medical care at the facility. Also must assure that such information is appropriately stored and readily available for the provision of medical services to the patients.
Responsible for maintenance and evaluation of health records, and assuring legal requirements for care are met. Performs these duties as the facility expert but does not involve substantial line responsibility for establishing and implementing overall clinical policies.
Plays a central role in developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with agency and accrediting and regulatory requirements.
Work Schedule: Monday - Friday / 0800 - 1630
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: Medical Records Administrator (CHIM)
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
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The Director for Health Solutions Management (HSM) Division is responsible for innovative clinical applications that supplement CPRS/VistA and Cerner systems. The Director provides national leadership in promoting new markets for browser-based or embedded products that smoothly work with both CPRS-based and commercial-EHR (Cerner) systems. The incumbent's responsibility is to advance a consistent standard of care across the enterprise by supporting the implementation and maintenance of electronic health record systems and associated systems. It is critical that the incumbent have demonstrated experience in enterprise, solution, and user-experience architecture in a way that minimizes IT-system complicatedness while accommodating clinical complexities and maximizing value. The incumbent will be a leader in rationalizing the enterprise portfolio of clinical IT.
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The Director for Health Solutions Management (HSM) Division is responsible for innovative clinical applications that supplement CPRS/VistA and Cerner systems. The Director provides national leadership in promoting new markets for browser-based or embedded products that smoothly work with both CPRS-based and commercial-EHR (Cerner) systems. The incumbent's responsibility is to advance a consistent standard of care across the enterprise by supporting the implementation and maintenance of electronic health record systems and associated systems. It is critical that the incumbent have demonstrated experience in enterprise, solution, and user-experience architecture in a way that minimizes IT-system complicatedness while accommodating clinical complexities and maximizing value. The incumbent will be a leader in rationalizing the enterprise portfolio of clinical IT.
Official account of Jobstore.