Total 2 Programme Coordinator job vacancies in Shah Alam

Job Title: Sales Coordinator

Job Summary: As a sales coordinator, you will be responsible for providing administrative support to the sales team and facilitating the sales process. You will assist in managing customer inquiries, preparing sales proposals, coordinating meetings, and maintaining sales records. Your role is pivotal in ensuring effective communication between sales representatives, customers, and other internal departments.

Responsibilities:

1. Administrative Support:

· Assist sales team members with administrative tasks such as preparing sales documents, reports, and presentations.

· Maintain accurate records of sales activities, including customer interactions, sales orders, and contracts.

· Manage and update customer databases and sales tracking systems.

2. Customer Communication:

· Respond promptly to customer inquiries and provide information about products, services, and pricing.

· Coordinate with customers to schedule sales appointments, demonstrations, and follow-up meetings.

· Address customer concerns and escalate issues to appropriate sales personnel when necessary.

3. Sales Coordination:

· Collaborate with sales representatives to prepare sales proposals, quotes, and contracts.

· Ensure timely delivery of products or services by coordinating with internal departments such as production, shipping, and finance.

· Track sales activities, pipeline, and performance metrics to identify areas for improvement.

4. Team Collaboration:

· Facilitate communication between sales team members, managers, and other departments to ensure alignment of goals and objectives.

· Assist in the onboarding process for new sales team members and provide ongoing support as needed.

5. Market Research and Analysis:

· Conduct market research to identify potential customers, industry trends, and competitive landscapes.

· Analyze sales data and reports to evaluate performance and identify opportunities for growth.

· Provide insights and recommendations to sales management based on market analysis and sales trends.

Working hours:

Monday to Friday: 8.30am to 5.30pm

Saturday : 8.30 am to 1.00pm

Qualifications:

· Bachelor's degree in business administration, marketing, or related field preferred.

· Proven experience in a sales support or administrative role, preferably in a sales or customer service environment.

· Strong organizational skills with the ability to multitask and prioritize tasks effectively.

· Excellent communication and interpersonal skills, with a customer-focused approach.

· Proficiency in MS Office.

· Ability to work independently and collaboratively in a fast-paced environment.

Preferred Skills:

· Knowledge of sales techniques and processes.

· Familiarity with industry-specific regulations and compliance standards.

· Ability to adapt to changing priorities and thrive in a dynamic work environment.

· Preferable mandarin speaking candidates

職位名稱： 銷售協調員

職位摘要：作為銷售協調員，您將負責為銷售團隊提供行政支援並促進銷售流程。您將協助管理客戶詢問、準備銷售提案、協調會議和維護銷售記錄。您的角色對於確保銷售代表、客戶和其他內部部門之間的有效溝通至關重要。

職責：

1. 行政支援：

· 協助銷售團隊成員完成管理任務，例如準備銷售文件、報告和簡報。

· 維護銷售活動的準確記錄，包括客戶互動、銷售訂單和合約。

· 管理和更新客戶資料庫和銷售追蹤系統。

2. 客戶溝通：

· 及時回覆客戶詢問並提供有關產品、服務和定價的資訊。

· 與客戶協調安排銷售預約、演示和後續會議。

· 解決客戶的疑慮，並在必要時將問題回報給適當的銷售人員。

3、銷售協調：

· 與銷售代表合作準備銷售提案、報價和合約。

· 透過與生產、運輸、財務等內部部門協調，確保產品或服務的及時交付。

· 追蹤銷售活動、通路和績效指標，以確定需要改進的領域。

4.團隊協作：

· 促進銷售團隊成員、經理和其他部門之間的溝通，以確保目標一致。

· 協助新銷售團隊成員的入職流程，並根據需求提供持續支援。

5、市場研究與分析：

· 進行市場研究以確定潛在客戶、產業趨勢和競爭格局。

· 分析銷售數據和報告以評估績效並確定成長機會。

· 根據市場分析和銷售趨勢為銷售管理人員提供見解和建議。

工作時間：

週一至週五：上午 8.30 至下午 5.30

週六：上午 8.30 至下午 1.00

資格：

· 工商管理、行銷或相關領域學士學位優先。

· 具有銷售支援或管理職位的豐富經驗，最好是在銷售或客戶服務環境中。

· 強大的組織能力，能夠有效地處理多項任務並確定任務的優先順序。

· 優秀的溝通和人際溝通能力，以客戶為中心。

· 熟練使用MS Office。

· 能夠在快節奏的環境中獨立和協作工作。

首選技能：

· 了解銷售技巧和流程。

· 熟悉行業特定法規和合規標準。

· 能夠適應不斷變化的優先事項並在動態的工作環境中蓬勃發展。

· 優先考慮會講國語的候選人