Total 31 Senior Executive Process Technician job vacancies in Information Technology category in The United States of America

Salary: Circa £35k per annum, negotiable depending on skills and experience, plus bonus, company van and Veolia benefits.

Hours: 40 hours, 08.00 - 16.30 Monday to Friday (with standby rota, 1 week in 4 where required)

Location: Hampshire and Wiltshire Areas (Maybe required to work in other locations in the Southern region IWE)



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



The Senior Wastewater Network Technician will provide support for the Wastewater Network Engineer, delivering effective management of all Wastewater sewer networks and assets across our contracts within military garrisons on Salisbury Plain and Aldershot areas. The successful applicant will be required to have a hands-on attitude and deal directly with stakeholders and contractors, where a high level of customer contact will be required.



What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Refer an Engineer to us once you've joined and earn £1000
  
• Access to our company pension scheme
  
• Free physiotherapy service
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Working on-site with contractors and clients to investigate and facilitate remedial action for day-to-day issues such as sewer blockages, damaged assets, often within tight contractual deadlines and budget control.
  
• Plan and deliver maintenance programmes on network assets including CCTV surveys and inspections.
  
• Routine and reactive management of OWI's, silt traps and other below ground assets.
  
• Management of SSOW, permits and road closures where NRSWA will be required.
  
• Undertake technical appraisals of handover documentation, site inspections, witness all appropriate air and water tests and approve new works in relation to S104 adoption process.
  
• Adoption applications, building over sewers and new sewer connections.
  
• Assist other operational teams as required and work closely with capital investment teams as a routine aspect of this role.
  

What we're looking for;

• Strong understanding of wastewater network construction, operation and maintenance, as well as the delivery of small scale capital delivery experience under CDM 2015 regulations
  
• Suitable Degree/NVQ/Diploma plus experience
  
• Proven technical knowledge of wastewater operations, using data and analysis to support risk and investment decision making
  
• Previous experience of working within a commercial contract environment
  
• Working knowledge of 'Sewerage Sector Guidance in relation to the adoption of sewerage assets by sewerage companies in England'
  
• An in-depth knowledge / experience of GIS/ IT systems
  
• High level of computer literacy and organisational skills
  
• Full clean driving licence
  
• General awareness in the use of operating procedures and safe systems of work
  
• Must be able to pass a Security Clearance procedure in line with the Ministry of Defence Vetting.
  

What's next?



Apply today, so we can make a difference for generations to come.



We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an

environment where everyone can be their true selves and enjoy working at Veolia.



We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

5 days, 9am-6pm, permanent, Eunos

Our client

Data Centre Builder

Job Scope

· To Perform onsite maintenance and servicing of Computer Room Air Conditioning/HVAC

·

· To troubleshoot, repair, service of computer room aircon /HVAC

· To Install, commissioning and testing of aircon System.

REQUIREMENT

· Min Nitec Diploma in Aircon/ Mechanical Engineering

· 2 years hands on experience to troubleshoot and repair of Computer Room aircon

· Able to perform rotating 24/7 on call standby (Extra allowance will be given) on 1st half or 2nd half of the month

· Singapore Class 2 or Class 3 licence.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Salary: Negotiable depending on skills and experience, plus bonus, company car/allowance and Veolia benefits

Hours: 40 hours, 08.00 - 16.30 Monday to Friday (with standby rota, 1 week in 4 where required)

Location: Hampshire and Wiltshire Areas (Maybe required to work in other locations in the Southern region IWE)



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



The Senior Wastewater Network Technician will provide support for the Wastewater Network Engineer, delivering effective management of all Wastewater sewer networks and assets across our contracts within military garrisons on Salisbury Plain and Aldershot areas. The successful applicant will be required to have a hands-on attitude and deal directly with stakeholders and contractors, where a high level of customer contact will be required.



What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Refer an Engineer to us once you've joined and earn £1000
  
• Access to our company pension scheme
  
• Free physiotherapy service
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Working on-site with contractors and clients to investigate and facilitate remedial action for day-to-day issues such as sewer blockages, damaged assets, often within tight contractual deadlines and budget control.
  
• Plan and deliver maintenance programmes on network assets including CCTV surveys and inspections.
  
• Routine and reactive management of OWI's, silt traps and other below ground assets.
  
• Management of SSOW, permits and road closures where NRSWA will be required.
  
• Undertake technical appraisals of handover documentation, site inspections, witness all appropriate air and water tests and approve new works in relation to S104 adoption process.
  
• Adoption applications, building over sewers and new sewer connections.
  
• Assist other operational teams as required and work closely with capital investment teams as a routine aspect of this role.
  

What we're looking for;

• Strong understanding of wastewater network construction, operation and maintenance, as well as the delivery of small scale capital delivery experience under CDM 2015 regulations
  
• Suitable Degree/NVQ/Diploma plus experience
  
• Proven technical knowledge of wastewater operations, using data and analysis to support risk and investment decision making
  
• Previous experience of working within a commercial contract environment
  
• Working knowledge of 'Sewerage Sector Guidance in relation to the adoption of sewerage assets by sewerage companies in England'
  
• An in-depth knowledge / experience of GIS/ IT systems
  
• High level of computer literacy and organisational skills
  
• Full clean driving licence
  
• General awareness in the use of operating procedures and safe systems of work
  
• Must be able to pass a Security Clearance procedure in line with the Ministry of Defence Vetting.
  

What's next?



Apply today, so we can make a difference for generations to come.



We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an

environment where everyone can be their true selves and enjoy working at Veolia.



We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Cadent Gas Ltd


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Job Title: Senior Network Technician
- Security System

At Cadent we’re excited to be part of the future of UK energy!  We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.


As A Senior Network Technician for Cadent, you will provide support for our Integrated Security Solution system, you will be collaborating with our Energy Control Centre and Technical Security Engineers to destermine site access for all aspects of work and attendance as well as designing and driving key improvement initiatives.




Key Responsibilities



- Servicing, maintaining and asset replacing (installing) various security disciplines on the Cadent estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Intercom, Monitored Pulse Fence (MPF), acoustic fence and intruder alarm, security white and infra-red lighting, CCTV IP Network Infrastructure.
- Developing, implementing & managing safe working practices, maintenance procedures, preventative maintenance plans & engineering standards & specifications.
- Providing support throughout the UK at our remote locations. Working alongside support teams, you will provide key interface between Integrated Security Solution team, site operations and our specialist contractors.
- Supporting with associated outsourced Service Providers’ performance against agreed Service Levels.
- Supporting the ISS team as part of an on-call 24x7x365 rota.
- Providing technical assurance for the services, ensuring Change Management Process is adhered to and Changes are technically validated to protect live service.
- Supporting with technical standards for related technology /infrastructure and strategic decisions.
- Supporting the regular completion of audit activities.
- Host 3rd line specialist contactors on site visits and provide sensible monitoring of the work activity throughout the entire works and be responsible for the verification of the work against the task. Liaise with the site owner throughout the entire lifecycle of the works whether that be a Planned maintenance visit, installation, or service repair or even a scoping visit to establish a plan of action





Skills and Experience



- A minimum of 3 years in the electronic security industry with good working knowledge of CCTV and integrated Security systems.
- Experience of installation or servicing of CCTV, Access control, intruder and door, gate entry systems is required.
- Approved Electrician and/or City & Guilds 236 Pt 1 and 2 in Electrical Installation and maintenance or equivalent desirable and will be expected to be or working towards, BS2382 BS18th edition wiring regulations.
- SCO 1,2, & 5 & GAS SHEA certified, or working towards
- Full UK driving licence.
- Able to read prepared electrical plans and technical sketches as well as identify from a drawing, the location of equipment and services on site that you will be working on and install service and repair systems in accordance with information provided, and record changes to and the location of equipment on the installation drawings and update the required asset registers.
- Experience of supporting mission critical systems, with good knowledge of system technologies, CCTV, Access control systems, monitoring tools, processes, and incident handling in a 24x7x365 support environment.
- HNC/SNVQ L3 or equivalent operational experience in network engineering techniques supported by relevant training or qualifications.
- Holds EUSR Gas Safety Passport.

Technical knowledge in one of the following areas:
- IOSH or recognised training or qualifications on Health, Safety & Environment.
- Gallagher control systems.
- Operational Technology i.e. Remote Telemetry Unit [RTU].
- ITIL 4 foundation.



What’s In It For You
Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities


Why Join Us
We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Company car
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion
Don’t meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!

Circle Back Initiative
As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

Proud member of the Disability Confident employer scheme

Permanent, 6days , Eunos

Our client

Aircon installer, maintenance and servicing company

Job scope

• To lead a team of junior technician
• · To service and maintain of industrial n commercial air-cons.

Requirements

· 3 year of relevant experience

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

As a Senior Executive, Business Operations & Process Improvement, you will be primarily be responsible for management reporting and daily operations of the business unit. You will also identify opportunities for process improvement and implement solutions to drive operational excellence, leveraging AI and automation tools. You will work closely with cross-functional teams to manage process transformation initiatives, monitor progress, and report on measurable outcomes in alignment with business goals and objectives.

Job Responsibilities:

• Oversee and coordinate operational activities including but not limited to resource allocation/deployment, hiring, productivity and utilisation, staff performance review, training and certification, quality and risk management, knowledge management, team bonding/engagement, operational budget management, opportunity and WIP/revenue tracking.
• Ensure business unit’s related data in enterprise systems is up-to-date and provide timely reporting to senior management on a regular or ad-hoc basis.
• Identify AI/technology-enabled process improvement and automation opportunities within the business unit, collaborate with senior management to prioritise and develop business cases to justify investments in new technologies or process transformations.
• Collaborate with cross-functional teams to manage the implementation of AI/technology-enabled process improvement initiatives, including process reengineering, automation, and standardisation.
• Create and maintain documentation of updated processes, procedures, and work instructions to drive process standardisation and improve efficiency.
• Identify and manage risks associated with new or changed processes, and ensure that appropriate controls are in place.
• Establish metrics to track and report on process performance, and ensure that data is collected and analysed to identify areas for improvement.
• Communicate regularly with stakeholders to ensure that they are aware of process changes, and provide training and support to facilitate successful adoption of new processes.

Job Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related discipline
• At least 2 years of experience in business operations, process improvement, project management, or related fields.
• Proven track record of implementing successful process improvement or internal innovation initiatives.
• Strong analytical skills, with experience in analysing data using Excel and BI tools
• Excellent communication, interpersonal and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams and drive consensus.
• Strong project management skills, including the ability to manage multiple projects simultaneously and prioritise effectively.
• Experience with AI and automation technologies will be an added advantage.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Number of Job Openings Available:

1

Date Posted:

March 08, 2024

Department:

62729900 Pulmonology and Sleep

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer’s desktop, telecom & network infrastructure field support needs including—desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues.

This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA’s while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required.

Key Position Details:

Job Description:

Principle Responsibilities

• Processing requests
  • Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment.
  • Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software .
  • Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements.
  • Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements.
  • Demonstrate and promotes good stewardship of company resources through following proper asset management procedures.
• Providing work direction
  • Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards.
  • Assign work direction and expectation to technical staff within the region.
  • Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions.
  • Provide, mentoring, training and work guidance for technical issues to less experienced team members.
  • Monitor training needs of regional team, communicate when training is available and updated manager.
  • Provide technical guidance and oversight of PC Refresh team.
  • Participate in non-prime 24x7 on-call rotation.
• Desktop troubleshooting and support
  • Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc.
  • Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty.
  • Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions.
  • Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement.
  • Able to perform minimum hardware repairs as required.
• Telecom troubleshooting and support
  • Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring.
  • Maintain, configure and support Avaya equipment software.
  • Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management.
  • Configure and support Vocera and wireless phone systems without supervision.
  • Perform moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets.
• Network troubleshooting and support
  • Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment.
  • Provide on-site after-hour power outage coverage.
  • Replace and/or install failed network equipment.
  • Perform low level access function to switches and term servers.
  • Conduct cross connections and switch documentation in data closets.
  • Maintain data closet best practices, troubleshoot or escalate issues within IT department.
• Project management and customer service
  • Organize, plan staffing and train employees on medium to large project teams.
  • Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work.
  • Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies.
  • Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups.
  • Communicate technical updates, issues, open issues, etc. to key stakeholders.
  • Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets.
• Process and documentation
  • Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices.
  • Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution.
  • Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives.
  • Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups.
    
    
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Vocational or Technical Training in computer science, information technology or related field preferred
• Bachelor's degree in computer science, information technology or related field preferred
• 5 to 7 Years experience with operating systems, infrastructure, hardware and software, previous work with desktop, telecom and network hardware required

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

5 days, 9am-6pm, permanent, Eunos

Our client

Data Centre Builder

Job Scope

· To Perform onsite maintenance and servicing of Computer Room Air Conditioning/HVAC

·

· To troubleshoot, repair, service of computer room aircon /HVAC

· To Install, commissioning and testing of aircon System.

REQUIREMENT

· Min Nitec Diploma in Aircon/ Mechanical Engineering

· 2 years hands on experience to troubleshoot and repair of Computer Room aircon

· Able to perform rotating 24/7 on call standby (Extra allowance will be given) on 1st half or 2nd half of the month

· Singapore Class 2 or Class 3 licence.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Job Description

Senior Specialist, System Process & Regulatory Innovation (SPRI) - APAC

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

The Senior Specialist, System Process & Regulatory Innovation (SPRI) supports regional activities associated with the implementation and support of Global Regulatory Affairs, Clinical and Safety (GRACS) Digital Strategy projects and systems.

Demonstrating a good degree of competence in regulatory affairs and supporting business processes, this role provides support across a portfolio of systems and their related capabilities including but not limited to the following: content management for regulatory submissions; submission planning & execution; health registration & regulatory information management systems.

This role partners with Regulatory Innovation & Information Management (RIIM), Business System Owners (BSOs) and key regional stakeholders to ensure the successful regional implementation of GRACS Regulatory systems and to support continuous enhancements of capabilities and processes.

The Regional SPRI Senior Specialist will support all countries in the region and will represent regional needs for system and process changes in global project activities. They are responsible for understanding the underlying business processes that the systems support and where necessary, work with Business Process Owners (BPOs) to adapt those procedures to align with regional needs and/or country-specific requirements and will be required to demonstrate a knowledge of process excellence and regulatory technology innovation. Digital skills, including the use of PowerApps and ChatGPT would be beneficial.

WHAT YOU WILL DO

In this role they will be the primary contact for the regional users with regards to questions on system usage, existing process, and subsequent process improvement initiatives or support an Associate Director or other team member as a secondary line of support; and may provide additional user training as required.

They will be responsible for evaluation of regional data and creating and/or implementing action plans for the region to address data quality and compliance issues. They will also ensure that tasks within the global projects that require regional input are completed in a timely manner.

The Regional SPRI Senior Specialist may also be involved in regional projects that support the local business and regulatory strategy where their skillset and experience in participating in teams, change management and business process development can be used. This is particularly true on projects with a linkage between technology enablement of business processes including automation opportunities. Project Management should be clearly understood and the ability to create and contribute to project plans is a requirement. Critical thinking and problem solving are also core competencies.

Responsibilities include, but are not limited to: 

• Work with colleagues from Regulatory Affairs International (RAI), International Chemistry and Manufacturing Control (iCMC), GRACS O.P.S, Pharmacovigilance (PV) and other GRACS functions to deliver on regional objectives.
• Understand the regional needs and changes in the external environment, interpret and translate these into actionable plans that are integrated into the GRACS Digital Strategy and departmental priorities as applicable. Participate in the development of communications and change management initiatives associated with GRACS Digital Strategy projects.
• For identified GRACS RIIM tools, provide direct support to system users within the region to build good data management practices e.g., timely and accurate data entry, explore and deploy automations for highly standardized and repetitive tasks, support additional system user trainings and system-process improvement collaborations.
• Participate in and/or organize the Regional Communication forums to enable dissemination of knowledge on business processes and system changes that impact GRACS RIIM Systems.
• Represent the needs of the Region in different Change Control Boards, Communities of Practice, etc., to ensure that changes are appropriate for the region.
• Assist in developing and facilitating global regulatory training when new business processes are rolled out or new functionalities are implemented. Provide additional refresher training, as needed.
• Provide operational metrics and dashboards on a periodic basis, report on the progress of delivery of regional objectives and strategic initiatives (projects) to Regional Management, Project Team Leads and other Senior Managers, as necessary.
• Collaborate with other Regional SPRI staff to align activities, share best practices, and ensure the efficient completion of future projects and explore opportunities to implement automation-based solutions.

WHAT YOU MUST HAVE

To be successful in this role, you will have:

• Bachelor’s degree in a science, information technology or Pharmacy discipline required.
• Advanced degree preferred (engineering or scientific discipline, MBA).

• Minimum of 2-4 years’ experience in Regulatory Affairs, or Regulatory Operations, and/or pharmaceutical manufacturing with at least 3 years’ experience in implementing and/or supporting regulatory information systems.
• Ability to lead and influence others with broad organizational awareness and knowledge of touch points and interdependencies.
• Ability to prioritize their own work across several ongoing projects.
• Demonstrate problem solving skills within organizations and teams with experience analyzing information and developing actions to improve data quality and process or system improvements.
• Experience in project management methodologies, change management, process re-engineering, analytics, and associated report generation (Cognos, PowerApps, ChatGPT), training material development and communication strategies beneficial.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

ASPRI Institute of Process Industry (ASPRI-IPI) envisions a safer and more productive workforce. Housed within ASPRI-Westlife Papan dormitory and operating from ASPRI Integrated Training Centre (AITC), ASPRI-IPI is the premier industry training facility that offers residents a myriad of heavily subsided safety, trade-skills and literacy courses, enabling skills progression and upward mobility. Since 2017, ASPRI-IPI has delivered beyond 1 million training hours enriching more than 180,000 training headcounts.

We are now seeking enthusiastic individuals to join our growing training team in delivering quality trainings to improve the livelihoods of the migrant workforce.

Job responsibilities include but not limited to

The core responsibility of this role is to provide technical and administrative support to ensure delivery of training courses that meet the required standards.

Training Operations

• Plan and coordinate resources and other logistics which are required to support training programmes and day-to-day operations.
• Provide technical assistance to ensure smooth operation of technical equipment, tools and training infrastructures.
• Timely uploading and submission of trainee’s course result, issuance of certificates and tracking of controlled documents.
• Collect, analyse and prepare data for submission in accordance with WSQ and Training Centre protocols.

Business Development

• Assist with marketing and outreach programme, including events, seminars and career roadshows designed to enhance the image of the Training Centre and increase course demand.
• Support any other corporate activities or events organise by ASPRI.

Quality Management

• Maintain and track various items under the training quality management system
• Assist management with preparation for audits and other regulatory requirements by Accreditation Bodies.

Any other tasks and duties as assigned by management.

Job requirements include but not limited to

• Minimum Diploma with 2 years of relevant working experience, preferably in Training Centre industry.
• Strong communication with good customer service attitude.
• Knowledge of WSQ Skills Connect and AMS 3 system will be an advantage.
• Proficiency in Microsoft Office and other IT applications.
• Strong adaptability skill, able to meet tight deadlines and work independently as well as in a team.
• Must be willing to work on certain weekday evenings and Sundays on a rotational basis.
• Working location is in Jalan Papan, shuttle pick up at designated MRT station.

5 days, 9am-6pm, permanent, Eunos

Our client

Data Centre Builder

Job Scope

· To Perform onsite maintenance and servicing of Computer Room Air Conditioning/HVAC

·

· To troubleshoot, repair, service of computer room aircon /HVAC

· To Install, commissioning and testing of aircon System.

REQUIREMENT

· Min Nitec Diploma in Aircon/ Mechanical Engineering

· 2 years hands on experience to troubleshoot and repair of Computer Room aircon

· Able to perform rotating 24/7 on call standby (Extra allowance will be given) on 1st half or 2nd half of the month

· Singapore Class 2 or Class 3 licence.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Permanent, 6days , Eunos

Our client

Aircon installer, maintenance and servicing company

Job scope

• To lead a team of junior technician
• · To service and maintain of industrial n commercial air-cons.

Requirements

· 3 year of relevant experience

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

5 days, 9am-6pm, permanent, Eunos

Our client

Data Centre Builder

Job Scope

· To Perform onsite maintenance and servicing of Computer Room Air Conditioning/HVAC

·

· To troubleshoot, repair, service of computer room aircon /HVAC

· To Install, commissioning and testing of aircon System.

REQUIREMENT

· Min Nitec Diploma in Aircon/ Mechanical Engineering

· 2 years hands on experience to troubleshoot and repair of Computer Room aircon

· Able to perform rotating 24/7 on call standby (Extra allowance will be given) on 1st half or 2nd half of the month

· Singapore Class 2 or Class 3 licence.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

5 days, 9am-6pm, permanent, Eunos

Our client

Data Centre Builder

Job Scope

· To Perform onsite maintenance and servicing of Computer Room Air Conditioning/HVAC

·

· To troubleshoot, repair, service of computer room aircon /HVAC

· To Install, commissioning and testing of aircon System.

REQUIREMENT

· Min Nitec Diploma in Aircon/ Mechanical Engineering

· 2 years hands on experience to troubleshoot and repair of Computer Room aircon

· Able to perform rotating 24/7 on call standby (Extra allowance will be given) on 1st half or 2nd half of the month

· Singapore Class 2 or Class 3 licence.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.