Total 4,933 Process Improvement Manager job vacancies in Customer Service category in The United States of America

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Operations Manager



This role could be for you if you have;

- Previous experience of managing a nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

QUALIFICATIONS

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

Please note that your application will be sent to and reviewed by the direct employer - 1-Net Singapore Pte Ltd

Job Summary

To provide leadership for the nursing and care teams and support the development and delivery of consistently high quality clinical and care services for residents with complex health and social care needs.

Overall responsibilities:


Comply with the clinical governance framework and all activities related to it. This includes participation in the clinical audit programme
Provide leadership and support for the care team and act as a champion for residents’ safety and dignity.
To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
Develop monitoring and reporting systems which promote the delivery of safe, effective and high quality services.
Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by colleagues.
Act as a role model for good care governance practice.


Key Responsibilities


Provide leadership and support for clinical and care colleagues and act as a champion for resident’s safety and dignity
Work with the home manager to formulate strategies for service development or changes in service provision and support implementation
Provide effective leadership and support for the care team within the home.
Supervise the care team on a day to day basis and through formal supervision.
Act as a mentor for new colleagues joining the care team or for those who require specific support to develop skills or knowledge.
Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
Demand high quality service delivery focused on residents individually assessed needs.
Act within Care UK’s Admission & Discharge Policy
To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available
Maintain skills and keep up to date with clinical developments and best practice in areas relevant to care delivery in the home.
Ensure that colleagues have undertaken training appropriate to their roll and that learning is transferred into practice.
Monitor delivery of care, including infection prevention and control procedures, e.g. wound care, catheter management; and ensure high standards are maintained.
Develop links with local nurse specialists and teams e.g. continence nurse, tissue viability nurse, falls service etc. and ensure that residents are referred according to local procedures and protocols.
Provide support in relation to medicines management and be able to assess colleague’s competency to manage medication.
Act at all times within your own skills and competence.




Develop monitoring and reporting systems which promote the delivery of safe, effective and high quality services


Collate performance information required for the monthly management and other reports as required by the home manager.
Undertake clinical audits as required by the home manager and clinical and care governance. Ensure action plans are fully implemented.
Review accidents and incidents and ensure that lessons learnt are translated into practice. Conduct investigations as directed by the home manager, following an accident, incident or complaint.
Ensure high standard of record keeping are maintained in accordance with company requirements.
Review compliance with the Health and Social Care Act (2008) and Essential Standards of Quality and Safety (2010) and ensure that any requirements and recommendations made following a CQC review are actioned appropriately.
Ensure that clinical equipment is maintained in a safe, clean and fully functional state and that colleagues are competent and confident to use it.
Report areas of concern to the home manager and agree appropriate action to be taken.




Ensure that clear and accurate records and communication systems relating to care delivery are maintained and effectively used by colleagues


Ensure colleagues are aware of company policies and procedures and that these are incorporated into practice.
Ensure effective and clearly documented handover systems are in place and that they facilitate the effective transfer of information between colleagues.
Ensure that notifications are completed and sent to CQC, in accordance with regulatory requirements and that all accidents and incidents are reported, recorded and investigated in line with company policy.
Ensure that all colleagues are aware of safeguarding vulnerable adults procedures and that these are implemented within the home.
Organise team meetings and ensure that minutes are taken and disseminated.
Provide information to residents and relatives in relation to care delivery, being mindful of data protection and Caldicott requirements.




Act as a role model for good care governance practice


Act at all times within own competence and knowledge.
Report any concerns regarding poor performance or unsafe practice via line management.
Intervene immediately in situations where there is significant risk to residents.
Assist the home manager to meet all relevant regulatory, contract and good practice standards.
Maintaining necessary residents confidentiality; at all times being mindful of Caldicott requirements.




Safeguarding of Vulnerable Adults / Mental Capacity Act

To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures taking responsibility for reporting any safeguarding concerns to the senior person on duty or on-call RD



Health and Safety

As an employee of Care UK, the post holder has a duty under the Health and Safety at Work Act 1974, to:


Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the organisation, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
To ensure that adequate measures are taken to protect the health and safety of all colleagues including the maintenance and upkeep of a safe environment.


Data Protection

The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and the company’s ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed.

Job Advert

We have an exciting opportunity for a Service Manager post to join our services in the Sefton area. You will be part of our small friendly team based from our office Bootle. You will be responsible for the day to day operation of the services and ensuring they meet regulatory standards.

Reporting to the Area Operations Manager, you’ll be accountable for the people management and development across the service teams. This is a key role in guaranteeing the quality of our service delivery and ensuring that we are always improving. As our lead contact in this area and you will be self-motivated and determined, you should have a passion for positive change and the confidence to make difficult decisions under pressure.
Your working week is flexible covering 7 days per week and will include working weekends. Flexibility is the key for both the individual and Mencap.
Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.
If you are looking for that next exciting career development opportunity, then this could be the one you have been looking for.
Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do.
With us, it’s never ‘just a job’. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
No two days are ever the same, sometimes they may be challenging but they will always positive so click apply now to be considered!
As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers and much more!
If you are shortlisted and invited to interview - there are 2 interviews - 1 with Area Operations Managers and one with Inclusion Consultants who are people we support.

Job ID: 31585

Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

- 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here https://vimeo.com/272326041/ac6fdbd7b9
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development

*T&C's apply based on contract

About Mencap
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.
You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.
In return for your hard work and passion, we can give you real meaning and purpose in your work.

Proud member of the Disability Confident employer scheme

Your new company
Working for a group of companies with a strong focus on security across the world. Providing sector specific technology to provide tailored solutions.

Your new role
Responsible for managing the IT support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services.

What you'll need to succeed

• A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions.
• Capable with network deployments (preferably Cisco)
• Experience with managing teams to ensure KPI's and SLA's are achieved and exceeded.
• Able to share your expert knowledge with the wider team to develop an effective service.
• Firewall deployment, particularly SD-WAN solutions.
• Strong understanding of Cybersecurity to maintain system integrity.
• Delivering end-user support to a range of desktop, mobile and software applications.

What you'll get in return

• Salary of up to £60,000 DOE
• Elements of Hybrid/Flex provided Core hours are covered.
• Chance to improve your knowledge and personal development.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

­Cureyoursearch are a Niche Health and Social Care recruitment agency for the North of England, and base our success on our experience, expertise, and track record in this sector, and by getting to know all about you.

­­­
Registered Care Home Manager
Elderly Care / Residential Care
£45-55k salary depending on experience
Stockport

Cureyoursearch is proud to represent a fabulous residential care home in Stockport, who are passionate about providing exceptional care. They are seeking a driven and compassionate Registered Care Home Manager to join their team.

In this rewarding role, you will:

- Provide strong leadership and direction to ensure the smooth running of the home, fostering a positive and resident-centred culture
- Champion high standards of care, ensuring compliance with CQC regulations and best practices
- Lead a dedicated team of carers and support staff, fostering a supportive and collaborative working environment
- Oversee resident well-being, working closely with families and healthcare professionals to deliver personalised care plans

The Registered Care Home Manager candidate:

- Must be a Registered Care Home Manager with care home management experience
- Excel in managing complex situations and making sound decisions under pressure.
- Excellent leadership and management skills, with the ability to motivate and inspire a team

The Registered Care Home Manager Package:

- A competitive salary of £45,000 - £55,000 depending on experience
- A supportive and collaborative work environment where your expertise is valued
- Free parking on-site
- Free meals at work
- Discount card and Blue Light Scheme

The Registered Care Home Manager Interview Process:

The interview process for this role will be two stage.

Stage one – Face to Face interview with the senior management team

Stage two – Face to Face interview and meeting with key members of staff

How to apply for Registered Care Home Manager role?

To apply for this excellent opportunity, please call Emma on 0161 523 1555 and forward your most up to date CV.

Referrals

CureYourSearch recruitment are acting as a recruitment consultancy, we offer a £250 referral for every successful placement via recommendation.

Advice

Due to the high number of applications we tend to receive we cannot always advise every unsuccessful applicant of the outcome, therefore, if you have not heard back from us within 28 days of submitting your application, please assume on this occasion that you have been unsuccessful.

Please note, here at CureYourSearch we don’t advertise every single vacancy. If you are looking for a role please call 0161 523 1555 with your requirements and we will be sure to assist you!

We pride ourselves on consultation, communication, and collaboration, and take the time to understand and appreciate exactly what it is you are looking for so you can be fulfilled in your chosen role.

Cureyoursearch are dedicated to ensuring the safety and welfare of vulnerable individuals, therefore all offers of employments are subject to a DBS check.

(Keywords:, home manager, registered manager, commissioning manager, nursing home manager, nurse manager, clinical lead, rgn, rmn, rnld, unit manager, nurse, senior nurse, cqc manager)

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Unit Manager.

The Role


Leading and supervising a unit with a passion for delivering excellent care through your team
Delegating workload in a collaborative, supportive and informative approach
Ensure residents medical, physical, and emotional needs are met whilst championing their safety and dignity
Oversee admissions of new residents
Carrying out physical/psychological risk assessments and developing personalised care plans
Working closely with the leadership team to develop services
Administering medication
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care
Ability to enhance effective working relationships, building trust amongst staff and residents.
Be well-organised and IT literate
Above all, you have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Residential Home Manager
Chesterfield
Salary £35,000 - 39,000
J84131

I am currently seeking a competent deputy manager to join a successul team in Chesterfield. The home boats excellent facilities.
The home specialises in Dementia care for the elderly in a safe and well established home which is family run

Deputy Manager Benefits:
• New bikes (up to 30% off)
• Health & Wellbeing
• BUPA Health Care Plan
• Employee Assistance Program
• Car Lease Scheme

Deputy Manager Attributes:
• 3 years + Care Home Management experience (Essential)
• NVQ Level 4 in Health & Social Care
• Minimum of 5 years experience in a care environment is required
• Requirement to be on-call
• Good literacy, numeracy and communication skills
• Positive and caring attitude (essential)

To apply for this post please call Shona at Purosearch on 01904570050 or email your CV to s.blackburn@purosearch.com

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Are you an experienced Care Team Manager looking for a new challenge?

The Guinness Partnership have an exciting opportunity for a Care Team Manager to lead our care team in Newton Abbot.

About the role:

Our customers live in their own flats within our Extra Care Scheme, Haydon Court. We have a team of dedicated care staff on hand to support with all customers care needs. As the Care Team Manager, you will be responsible for the smooth running of the care services on a day-to-day basis. This includes looking after all aspects of the care functions and line management of the care team.

You will also be responsible for:

• Acting as a point of escalation for any issues within the service and effectively serve as a deputy to the Registered Manger.
• Plan and schedule care delivery and staff rotas, ensuring consistency for both staff and customers
• Liaise with external organisations, customers and their families to develop a package of care
• Assist with the induction, performance and development of staff
• Take responsibility for compliance with both company policies and CQC requirements
• Help maintain the right culture within the team - supportive, approachable, and professional.
• Participate in the on-call rota

Your skills and experience:

We need you to be experienced in delivering fantastic care, and leading teams. You will also need to be energetic, compassionate, driven and a real team player.

• Level 3 RQF in Health & Social Care
• Experience of managing rotas, ideally using an electronic rostering system
• Experience in care co-ordination and care planning
• Knowledge and understanding of CQC regulations, health and social care legislation
• Experience of managing, leading and motivating staff
• Experience of managing a service providing care and support to older people and of working in consultation with customers.

What's on offer:

At Guinness, we're passionate about your learning and career development. As a part of Guinness, you'll have access to lots of learning resources, programmes of learning and professional development opportunities, as well as:

• A competitive salary of £29,558 per annum
• Fully paid induction programme
• Permanent full-time contract
• Generous pension and life cover choices
• Free healthcare benefit package
• Company enhanced sick pay after a qualifying period
• Benefits portal offering various retail & leisure discounts
• Employee assistance programme

If you have the passion and the experience to lead our team, we would love to hear from you… Click Apply to get started.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Proud member of the Disability Confident employer scheme

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. Acts as a resource and promotes advice and assistance, ward staff, to nursing and paramedic staff in all areas within the Anaesthetic Directorate when required. Assists with any problems presented by patients, referring these to the appropriate department for action. Receive and give reports on nursing care. Facilitate the correct agreed records, observations, and procedures are carried out to the agreed standard, with due regard to confidentiality. Assists with investigation of complaints, incidents, accidents and any other untoward occurrences, and reports findings to the CCC Matron, where appropriate. Ensures own ability to practice, and act as facilitator by appropriate professional development.

An amazing new job opportunity has arisen for a committed Care Manager to work in an exceptional care home based in Brixton Hill, London area. You will be working for one of UK’s leading health care providers

This care home provides a range of respite care and long-term residential dementia care, nursing care, nursing dementia care and end of life care

**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**

As a Care Manager your key responsibilities include:
• Provide leadership on all issues relating to clinical excellence
• Coordinating and coaching staff to ensure that effective nursing and care services are provided, quality standards are continually improved, and clinical outcomes are recorded and measured
• Ensure that your team is well supported and happy in their jobs, as this will help them to provide the best care for our residents
• Passionate about providing high quality care, ensuring the lives of residents are continually enriched
• Share cover for on call management rota at weekends and evenings together with the Home Manager

The following skills and experience would be preferred and beneficial for the role:
• Experienced within a nursing/care home setting for older people
• Extensive clinical knowledge
• Sound knowledge of CQC Regulations and legislation
• Excellent organisations and planning skills
• Able to show a can-do attitude always

The successful Care Manager will receive an excellent salary up to £58,300 per annum. This exciting position is a permanent full time role working 45 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• 25 Days holiday plus bank holidays
• DBS Certificate paid for*
• Contributory Pension Scheme
• Discretionary Company Bonus Scheme
• Annual Salary Review
• Comprehensive Induction Program
• Refer a Friend Scheme rewarding up to £300 for every person you refer*
• Team Appreciation Days
• Long service awards

Reference ID: 6625
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Your career progression as a Deputy Manager could be right around the corner at Avonmere Care Home in Downend. The home is looking for an experienced leader like you to support the Home Manager in our home that provides residential/nursing, respite and dementia care to our residents.

Providing person-centred care, delivering excellent quality outcomes and supporting our residents and our teams is very important to us and we are looking for someone to join our team, who can really shine and make a difference to the lives of others by demonstrating , warmth and leadership.

You will monitor the wellbeing of each resident, ensuring all staff are supported and always promoting independence and well-being by ensuring that residents’ personal, psychological, and social care needs are met.

Your team will be extremely important too, looking to provide inspirational leadership and daily management. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Great Team Players Need Great Rewards

• £15 per hour
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• Holiday pay and holiday-type benefits through employee discount scheme
• Pension
• A career development pathway and support with qualifications
• A comprehensive and supportive induction programme to ensure confidence and competence
• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Staff well-being programme
• Refer a Friend payments
• Free DBS, free uniform.

Work Location: UCH with cross site working as required toWestmoreland Street and Grafton Way. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

We provide support to people with learning disabilities, mental health needs, older people, people with Autism and physical disabilities, across Wales. We do that in a number of ways from providing 24-hour support within their own homes, to providing shorter, more focused support to assist with individual tasks or care needs, which are often determined in conjunction with Social Services. The people we support, and their families are at the support of what we do so we are looking for individuals who have the right skills, experience and ability to provide a high quality of support and care to really make a difference.
Our Assistant Service Managers work alongside the Service Manager and the Team, assisting and enabling the Manager and Team to assist the people we support within their home and also in the community. Do you have experience in a Care and Support role and the desire to take the next step in your career in supporting our teams to make a difference?
The sessional team is community based and calls vary from 30 minutes to 4-hour slots, so flexibility is key you will be paid for hours between calls.
What we can offer you:
£25393.10 - £25779.50 (Pro rata Depending on choice of Salary below)
· £13.15 - £13.40 Flexible rate choose what suits you benefit option - 20 days annual leave (plus statutory BH) rising to 25 after 5 years + Bank Holidays in lieu or Lower rate 25 days started rising to 30 after 5 years.

45p per mile when using your own vehicle to support individuals£60.00 per shift for working a sleeping in shiftenhancements for some bank holidaysOccupational sick pay.Enhanced Maternity leave after qualifying periodFully paid training and support to achieve QCF qualificationsEmployee Benefits Scheme offering shopping discounts, technology scheme and cycle to work schemesPaid social care registration feesPaid DBS on starting (conditions Apply) Company mobile phone.Access to Independent Employee Assistance Programme. DRAGONSAVERS (Credit union) savings schemeWHA private healthcare
Conditions and Qualifying period apply to the above.
What we expect from you:
A commitment to enabling people to live fulfilled and independent lives both within their homes and the wider community.A flexible approach to work and the willingness and ability to work mornings, evenings, weekends and also sleeping overnight at the service users homeA full clean valid UK driving license and a car with business insurance, as you will be required to use your car for work purposes.Have a commitment to work towards a QCF in Health and Social Care
Due to the nature of this work, we are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible