Total 12 Operations Analyst job vacancies in Sydney NSW

An exciting opportunity for a Time and Attendance Analyst to join our payroll team based in North Sydney. In this collaborative role you will work across Payroll, People & Culture, IT, Rostering Managers and the wider Nine business to embed and improve processes to capture, track and resolve system maintenance requests and end user issues in relation to the Time & Attendance system (Humanforce). Your attention to detail and demonstrated experience is required to accurately maintain the system, ensure compliance with employee agreements, and deliver training and support. 

Day to day you will: 

• Maintain accurate and updated functional documentation and training materials

• Support the business with system maintenance and access requests and pay related issues

• Ensure maintenance tasks such as updates to Humanforce Workflows and roles / access are tracked and actioned in a time effective manner

• Manage and coordinate the setup of any new awards and ongoing changes

• Maintain reporting lines in the T&A system

• Review and maintain the system to ensure all hours are entered, approved and processed

• Coordinate with Payroll the interface of approved time data into the Payroll system and employee data from the Payroll system to setup employees in Humanforce

• Ensure all statutory and regulatory requirements for payroll are met (statutory holiday calculations, leave and overtime hours) and processed as required

The Research & Insights Analyst will be responsible for providing reporting, research and insights into the performance of Nine's Digital and Publishing brands to key stakeholders within the company to assist in the growth of audience reach & revenue within the competitive digital and publishing marketplace.  

The role sits within the broader Sales Research & Insights team who assist to provide insights across all of Nine’s media assets including Total TV and Total Audio.

Day to day you will:

• Respond effectively to research requests from the sales team and ensure the salesperson understands the research and its application in telling a good sales story for Nine’s Digital & Publishing brands
• Analyse site traffic and find patterns of behaviour that can be leveraged to maximise advertising revenue
• Produce and maintain audience reports and dashboards
• Conduct internal Ad Effectiveness research studies for Nine’s clients including scripting surveys, analysing the data and building presentations of the results
• Use data from industry research tools such as Ipsos Iris Digital Ratings, Roy Morgan, OzTAM and VOZ to provide information to the sales teams for inclusion in proposals and responses to advertising client briefs and to help business strategy

Our highly valued Media Research Analysts are key members within a group of media research specialists who provide insights and data analytics support across the business.

As a key member of the team, you will support a wide range of internal departments across the business including National Sales, Powered, Programming, Program EP’s, Marketing including Trade Marketing, Publicity team. 

Reporting to the Head of Research - Total TV you will be responsible for:

• Responding effectively and in a timely manner to research requests from the sales team
• Producing and maintaining audience reports and dashboards
• Working with the team to proactively develop new sales research presentations and collateral
• Analysing Cross Platform, TV and BVOD ratings and interpreting audience behaviour
• Providing support for bespoke surveys run by the research team
• Using research tools such as LandJ Fusion, Arianna, TVMAP, Clear Decisions, Asteroid, iPORT, Tableau as well as Nine proprietary tools to provide information to sales and other key stakeholders

An exciting opportunity for an experienced Finance Manager to join our Television Finance team at Nine. Reporting directly to the Financial Controller, you will be a pivotal link between Finance and our Broadcast Operations and will oversee and manage the operations departments of the Television business, as well as capital expenditure across the television Broadcast division. From month-end reporting to forecasting and budgeting, you'll ensure the financial health of your business units and will play a key role in enhancing our finance and business partnership efforts company-wide.

You will;

• Deliver monthly reports to department heads and key stakeholders.

• Analyse monthly expenses, ensuring budget alignment and identifying efficiency opportunities.

• Develop precise annual departmental budgets, covering all essential costs.

• Oversee Broadcast Operations detailed financials, managing capex budgets and forecasts with a high level of attention to detail.

• Build strong relationships with key Broadcast Operations team members.

• Foster a culture of improvement and collaboration within the finance team.

• Ensure strict compliance with control frameworks and adapt to evolving standards.

• Maintain team engagement and provide development and mentoring for your direct reports.

From a business partnering perspective, you will excel in managing internal and external relationships, supporting business partners with accurate financial insights, and effectively communicating financial analysis to senior stakeholders. Additionally, you'll play a pivotal role in identifying efficiencies within the Broadcast Operations function.

The Associate Operations Producer - Programming and Operations works in a team of Producers tasked with the daily media asset management of content on the 9Now platform. 

Join Nine’s programming department to contribute to broadcast and 9Now content strategy while gaining insights into television content and audiences!

The daily responsibilities of this role include but won't be limited to: 

• Uploading and scheduling of VOD series, seasons, episodes & clips 
• Compiling VOD episodes for publish 
• Ensuring metadata quality assurance across all series and episode descriptions
• Using editorial judgement editing thumbnails and carousel slides 
• Scheduling and monitoring live stream events 
• Updating homepage rails and connected TV feeds 
• Escalate issues as they arise with the Technology, Product and the wider Programming & Operations teams. 
• Liaising with internal and external Operations teams to ensure that content is published as scheduled 
• Quality control of VOD, Live and key art assets on the 9Now platform 

Nine is currently seeking an enthusiastic and self-motivated applicant to join its Broadcast Technology Support team in providing technical and operational support across its production facility located in North Sydney.

The position of Broadcast Technology Support Analyst is a full time, rotating shift role covering 7 days a week. The purpose of this role is to:

• Serve as the initial point of contact for internal customers, handling their inquiries via phone calls and ticketing systems. 
• Proactively identify and address any issues raised by internal customers
• Analyse problems and determine if they can be resolved independently; or escalate complex issues 

The successful candidate will be part of an enthusiastic team responsible for day to day support of sophisticated, up to date, technical broadcast systems including:

• Studio Automation
• Live Studio Production 
• Post Production and Non-linear editing systems
• Digital Asset Management
• Digital News Gathering 
• Video Contribution, Distribution and Encoding 
• Master Control Facilities

The Security Operations Manager is part of the Group Security team, reporting to the Group Director Security to support their cyber defence by providing initial incident response activities and oversight of the SOC team. 

Responsibilities:

• Manage a team of engineers responsible for implementation and tuning of security operations tools. 
• Lead incident response and initial triage for security incidents. 
• Build, implement and manage effective cyber security risk detection processes and tools, including delivery of periodic reporting and completion of cyber security audits / tests

• Lead technical response to cyber security incidents and threat

• Develop content for cyber defence tools through developing requirements for the SIEM and determine tactics, techniques, and procedures (TTPs) for intrusion sets.

• Build and lead a team of analysts and prioritise work to provide timely detection, identification, and alerting of possible attacks/intrusions

• Build and sustain external threat intelligence partnerships

• Document and escalate incidents that may cause ongoing and immediate impact to the environment

• Lead and direct event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed attack.

Are you passionate about technology and possess the business acumen to drive innovative solutions to add value and help grow our organisation?

We are seeking Business Analysts to work with stakeholders at all levels (including executives), conduct discovery workshops, business process mapping and business needs analysis. You are confident with discussing complex technical concepts and are able to articulate them in a simple and clear manner.

You will work alongside a highly collaborative team that is always looking to use the latest technologies to build innovative products. 

In return for your expertise you will be rewarded with a supportive environment dedicated to your development and growth.

 Responsibilities:

• Lead major initiatives, ensure the business process and technology solution are fully aligned with business goals and strategy
• Evaluate, analyse and communicate business requirements, business processes and solution designs
• Engage with stakeholders across various business units to gain business knowledge and understand their strategy and goals
• Break down large projects into deliverable epics/user stories that evolve from minimum viable product to a fully developed solution
• Wear multiple hats within an agile team e.g. product owner, scrum master and occasionally as a tester
• Support the business in all stages of the SDLC, building a trust relationship with ability to influence
• Manage several internally developed products and ensure integration to third party systems is fully aligned with the products’ core business and technical principles

Our team builds customer facing features for some of the most highly visited media websites and OTT streaming services in Australia, as well as the content management systems and services.

In this role, the successful candidate will be responsible for:

• Monitoring and supporting services that scale to large audiences, via multiple tools & dashboards to ensure desired quality is delivered to our customers.
• Monitor and support Live & VOD Streaming Output and Delivery on a 24/7 basis.
• Real-time end-to-end monitoring of content delivery platforms (OTT infrastructure, video streaming services, content delivery platform components and end-user device platforms).
• Execute routine quality checks by conducting playback checks of all Live & VOD streams  across multiple devices/apps and validate to ensure QOS/QOE standards are met.
• Action routine tasks (Daily Streaming Reports, BAU admin tasks and shift handovers).
• Work with the internal development and solution teams to identify performance issues and improve delivery and customer experience.
• Initiate incident management process (aligned with the ITIL best practice framework) ensuring timely identification, logging, categorisation, prioritisation and resolutions of incidents.
• Actively engage in proactive monitoring with heightened support requirements during Gold and Tentpole events.

You will be working in a 24/7 on-call team to guarantee the best user experience, eventually working as required during gold events like State of Origin and the Olympics.

This role will involve rostered 7-day shift on-call duty to manage eventual incidents with appropriate shift loading allowances paid.

Cyber Security operates as part of Product and Tech and focused on finding the best way to secure data, systems and suppliers to protect the Nine organisation from cyber threats.

The Senior Cyber Security Analyst will be a part of the security operations team aspiring to detect, hunt and respond to cyber security threats to Nine. The role involves detection engineering, incident response and will be interacting with a broad set of business units.

There is opportunity for involvement in a wide variety of cyber transformational work, training and upskilling.

Key accountabilities of this role:

● Provide consultative and technical guidance on vulnerability and patch management

● Attack surface mapping, critical vulnerability triage and impact analysis

● Curation, enrichment and correlation of indicators, creating actionable intel and managing their lifecycle

● Improving detection through developing observables. Investigation and analysis of alerts, advisories and incidents. Data and attack based threat hunting

● Mentor and guide others Security Operations tooling management, configuration and operations

Nine is currently seeking an enthusiastic and self-motivated applicant to join its Broadcast Technology Support team in providing technical and operational support across its production facility located in North Sydney.

The position of Broadcast Technology Support Analyst is a full time, rotating shift role covering 7 days a week. The purpose of this role is to:

• Serve as the initial point of contact for internal customers, handling their inquiries via phone calls and ticketing systems. 
• Proactively identify and address any issues raised by internal customers
• Analyse problems and determine if they can be resolved independently; or escalate complex issues 

The successful candidate will be part of an enthusiastic team responsible for day to day support of sophisticated, up to date, technical broadcast systems including:

• Studio Automation
• Live Studio Production 
• Post Production and Non-linear editing systems
• Digital Asset Management
• Digital News Gathering 
• Video Contribution, Distribution and Encoding 
• Master Control Facilities

As Senior FP&A Analyst you will partner with business stakeholders and their respective finance teams across the Publishing and Digital division to provide insightful reporting and analysis. Your analysis and insights will influence business decisions and help drive strategic initiatives to ensure revenue / profit growth. 

Working with highly intelligent, passionate and engaged business and finance leaders, you will have the opportunity to challenge the status quo in a business responsible for managing the largest news publications in Australia today. You will be given a platform to voice and test new ideas that could shape the future of Nine’s Publishing business on a national scale. 

Day to day you will:

• Partner with business and finance stakeholders to drive strategic initiatives to ensure revenue/profit growth
• Prepare monthly financials, reporting and analysis as well as other corporate reporting requirements
• Ensure both internal and external reporting is completed accurately, delivered on time and is inclusive of insights and recommendations
• Develop, implement and maintain financial models and accurate budgeting & forecasting models
• Identify, implement and drive process improvement opportunities
• Collaborate with the Digital and Publishing teams on the annual budget, monthly forecasts and the 5 year business plan process
• Perform analysis on periodical results and the financial impacts of changes and improvements 
• Provide insight into the business’ financial performance, proactively highlighting gaps
• Respond to ad hoc analysis requests and work to understand the purpose and audience in order to add extra value

This role is being offered on a Max Term Contract basis until 27 September 2024 to cover an internal secondment.