Total 49 Internship Operations Analyst job vacancies in Information Technology category in The United States of America

Network Operation Center (NOC) Analyst - Internship

• Proactively monitor and troubleshoot :
  - systems operations
  - systems problems
  - network outages
  - software issues
• Respond to alarms and alerts from network tools
• Responds to incidents submitted by customers and internal staff via phone call / email / WhatsApp
• Creates and reports tickets for events and incidents
• Provide timely response to all incidents, outages and performance alerts - ISP
• Notify customer and third-party service providers of issues, outages and remediation status
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Determines and categorize the severity of an incident and depending on the circumstances take immediate action to restore service or escalate as appropriate
• Perform basic systems testing and operational tasks - 1st & 1.5 level
• Conducts specific procedures to proactively check the health and welfare of the applications / network equipment
• Gathers the incident history and preserve it for later use
• Perform and generate analysis report based on customer / ISP requests
• Generate monthly report for Operational Review Meeting with customers
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.
• Work with internal and external technical and service teams to create and/or update knowledge base articles

 

 

Security Operation Center (SOC) Analyst - Internship

• Perform proactive monitoring for security log events in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software)
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Assist the Level 1 or Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities

安全營運中心 (SOC) 分析師 - 實習

• 以 24x7 模式對安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 協助 1 級或 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。

網路營運中心 (NOC) 分析師 - 實習

• 主動監控和排除故障：
  - 系統操作
  - 系統問題
  - 網路中斷
  - 軟體問題
• 響應網路工具的警報和警報
• 透過電話/電子郵件/WhatsApp 回覆客戶和內部員工提交的事件
• 建立並報告活動和事件的票證
• 對所有事件、中斷和性能警報提供及時響應 - ISP
• 通知客戶和第三方服務提供者問題、中斷和補救狀態
• 根據客戶業務要求、組織政策和營運影響來識別、確定事件並確定事件的優先級
• 確定事件的嚴重性並對其進行分類，並根據具體情況立即採取措施恢復服務或酌情升級
• 執行基本系統測試和操作任務 - 1 級和 1.5 級
• 執行特定程序以主動檢查應用程式/網路設備的健康狀況和福利
• 收集事件歷史記錄並保存以供以後使用
• 根據客戶/ISP 請求執行並產生分析報告
• 為與客戶舉行的營運審查會議產生每月報告
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。
• 與內部和外部技術和服務團隊合作創建和/或更新知識庫文章

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

• Work with key business stakeholders and regional data team (data analysts, data engineers, machine learning engineers) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities
• Be passionate about working with big data to define, implement and monitor business KPIs, as well as to provide data driven insights to the business
• Perform deep analytical dives into problems to troubleshoot and identify root causes and find solutions
• Conduct ad-hoc analyses to support cross functional projects

Job Description and Requirements

Randolph-Brooks Federal Credit Union is currently recruiting candidates for our IT Technical Support Analyst College Internship program located at our Live Oak Administrative Service Center.  The Intern selected for this position will be responsible for assisting with the equipment configuration and the roll out of Verifast tablets for (38) branches.  In addition, the Intern will be assisting in changing (654) printers from Static to DHCP.  This will require coordination with other IT teams.

Within the duration of the internship, each student will meet regularly with their RBFCU mentor to receive guidance, support, and feedback. Each intern will receive a final evaluation to assess their performance, review goals, and discuss developmental needs. In addition to practical on-the-job training, interns will be challenged with assignments relevant to credit union business needs.  Based on several key factors, interns may be considered for program extensions or offered full-time employment upon graduation.

If you are interested in learning more about RBFCU and how we impact, support, and champion the needs of our membership please consider an internship with RBFCU.

RBFCU College Internship Benefits include:

• Paid internship ($20/hour)
• Enhanced customer / member service skills
• In-depth working knowledge of a financial services industry leader
• Work in a collaborative team environment
• Strengthened written and oral communication skills
• Supporting credit union and community initiatives
• Increased experience and value added to your resume

Minimum Requirements:

• Students should be currently enrolled at an accredited university in an undergraduate or graduate degree program relating to Information Systems or Technology.
• Cover letter indicating your position(s) of interest and resume
• Strong academic record (3.0 GPA preferred)
• Ability to work in a supportive team environment
• Strong written and verbal communication skills
• Ability to work in a dynamic, fast-paced environment
• Attention to detail and accuracy

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

About the role: Our EMEA Data Team is looking for a Data Analyst Intern to process our data across global markets. We are a team of data analysts who have effective relationships with other teams and are committed to deliver the best quality data. As a Data Analyst Intern in the Data Division, you will work closely with the global team, taking responsibility for data coverage, quality, and timeliness to the highest standards. The position will be based in our Data and Development Center EMEA in Madrid.

Job responsibilities:

• Work with our Data Research Analysts on the collection and maintenance of Morningstar data, ensuring high levels of data accuracy, completeness and coverage.
• Assist the Data Research Analysts to meet the predetermined production deadlines.
• Work as part of our project teams who evaluate procedures, create and enhance analytical tools.
• Help analyzing investment data points and calculations, answering questions from other members of the data team.
• Organize meetings and support the day to day activities of the Analyst team. 
• Utilize project management methodologies such as LEAN Six Sigma to track, evaluate and determine resolution approach for complex data issues.
• Continuous communication with fund companies and 3rd party Data providers to collect data for our databases.

Qualifications:

• Currently in your final year and completing your Bachelor
• Proficient oral and written communication skills. Fluent in English and Portuguese any other European languages is a plus (German, French, Dutch, Danish, Swedish, Norwegian, Finnish, Italian, Spanish, Portuguese)
• Solid understanding of the financial industry and passionate about investment data.
• Solid analytical skills with the ability to collect, organize, analyze and disseminate large amounts of data with attention to detail and accuracy.
• Previous experience in project management and knowledge of Microsoft Office are a plus.

 

302_MstarEurServSL Morningstar Europe Services, S.L. Legal Entity

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

The Role:
Moderna’s Digital Team is seeking a highly motivated intern to help further our mission of delivering the greatest possible impact to people through mRNA medicines!

We are looking to hire a Data Analytics intern interested in developing their skillset at Moderna; someone who brings a strong technical mindset, who embodies the unique Moderna Mindsets, and has a passion to change the future of medicine.  In this role, you will work on exciting, cutting-edge technology initiatives from the ground up to empower our technology roadmap across the organization, with the goal of transforming patients’ lives.

Our intern program dates are from June 3, 2024 – August 16, 2024. Candidates must be available for the entire duration of the program.

Here’s What You’ll Bring to the Table:

• Bachelor’s degree in computer science or a related technology or scientific field OR equivalent experience in lieu of a degree

• Desired Tech Stack: Python, Qualtrics, Adobe Analytics, Amazon Redshift, Talkwalker

• Ability to work in a fast paced, dynamic environment with a passion for continuous learning

• Hands-on and inquisitive, not afraid to ask questions

• Interpersonal skills with a strong desire to proactively form new relationships

Moderna is pleased to provide you with an innovative suite of benefits, including:

• Free premium access to meditation and mindfulness classes
• Free parking or subsidized commuter passes
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate within your community
  •    Discretionary year-end shutdown
• Location-specific perks and extras!

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

#LI-HS1

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Company:

Mercer

Description:

Welcome to Brighter!

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing.

 

At Mercer, we walk the talk:

• Voted #1 HR Consulting Company globally

• Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management

• Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online

• Great Package and Recognition Programs

• Energetic & flexible environment surrounded by supportive colleagues

 

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.

 

We are now seeking bright and ambitious individuals to strengthen the growth of business in the Singapore team as an Intern, Rewards Data Analyst

 

What can you expect?

• Exciting opportunity to join one of the world's largest HR Consulting firms and a leader in Rewards across Asia to gain insights and expertise from top professionals in HR Consulting.

• Work closely with internal stakeholders to understand business requirements.

• Brainstorm on innovative solutions that can help the business move unto the next level.

• Develop and implement solutions that can be immediately impactful.

 

We will count on you to:

• Analyze big, complex data across multiple databases to come up with meaningful insights and analysis.

• Convert these analyses into an applicable visual format for stakeholders presentation and use.

• Collaborate with team members to come up with ideas and solutions.

• Think creatively on what a potential business need could be, or potential business gap that a solution could address.

 

What makes you stand out:

• Current university student, available full time for a minimum of 3 to 6 months.

• Knowledge in advanced Excel, R/Python, R Shiny and PowerBI.

• High proficiency in MS Office Excel and PowerPoint.

• Thrive in problem-solving and shaping solutions.

• Possess excellent communication and presentation skills.

• Able to think creatively and quickly on the spot.

• Able to take independent ownership in your own progress and development.

 

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

• Work closely with business stakeholders and provide timely analytics support for the business.
• Data extracting, managing, and updating key databases and spreadsheets.
• Perform data analytics using tools such as Excel, SQL, Python, helping with dashboard development and report generation on a regular basis.
• Provide assistance to Manager in support of all relevant works and activities
• Liaise, coordinate and organize meetings
• Prepare and manage incoming/ outgoing correspondences, reports and documents
• Perform data entry tasks and upkeep the files, records and databases in good order.
• Ensures data accuracy before presenting data to stakeholders.
• Perform any other tasks assigned by supervisor
• Continually look at ways to improve our internal systems, data collection and the delivery of our analysis.

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Looking to join a global mission to revolutionize the gaming world? Join Razer, where you'll work with a global team located across 5 continents and enjoy a unique, gamer-centric #LifeAtRazer experience. As part of Team Razer, your phenomenal performance will be well rewarded, and your professional development will be a priority. You'll be responsible for integrating e-commerce cloud platforms, automating manual tasks, and assisting in data migrations. We're seeking a highly analytical and detail-oriented intern to join our team as a Data Analyst Intern.

• Integration of ecommerce cloud platforms (Tealium, Salesforce Marketing Cloud, Google Analytics 4)
• Write complex and efficient queries and materialized views, thereby translating them into valuable visual insights through Quicksight/Tableau/PowerBI.
• Assist in data migrations from different silos into a consolidated cluster in Amazon Redshift
• Automate existing manual tasks by utilizing Power Automate, Alteryx, Superset, SAP
•  Install database systems by developing flowcharts, applying optimum access techniques, coordinating installation actions and document actions.

Learning objective:

• To be able to connect the e-commerce data, find where the data comes from and transform it into usable datasets that will enable business analysis to work on their analytics.
• Able to understand real world situations of how data are being handled in an enterprise environment and navigate through different systems to be able to identify and fix data pipelines.

Pre-Requisites :

• • Bachelor’s degree required: Computer Science, Engineering, Statistics, Mathematics, or relevant field
  • Knowledge of at least 1 of the following Programming Languages (Python, C++, SQL)
  • Strong understanding of time-complexities
  • Experience, knowledge & proficiency in reporting tools (e.g. Excel, Data Studio) and BI visualization software (e.g. Power BI, Tableau, etc)
  • Ability to create and integrate APIs, understand data pipelining and performance optimization
  • Fluent command of English (Spoken and written)
  • Excellent interpersonal skills & strong team plater with ability to meet timelines

  Good to have:

  • Experienced with python libraries such as numpy, pandas, sci-kit learn
  • Hands on experience in leveraging database and data query technologies (e.g. PostgreSQL, Snowflake, Redshift, etc)
  • Experience with Google Analytics 360/4 (Funneling/Segmentations/Tagging)

Are you game?

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Role Summary:

Join our innovative team as an AI Program Coordinator Intern and play a pivotal role in harnessing the power of GitHub Copilot and ChatGPT to revolutionize our business operations. Your work will focus on integrating these advanced AI tools to boost efficiency, enhance customer experience, and foster innovation across various business sectors. This is a unique opportunity to work hands-on with some of the most cutting-edge AI technologies and contribute meaningfully to our company's innovation journey.

Key Responsibilities:

• Spearhead the integration of GitHub Copilot and ChatGPT in our software development processes, maximizing their potential for coding efficiency, documentation excellence, and automation in testing.
• Design and conduct comprehensive training sessions for our development team, sharing best practices and insights on utilizing GitHub Copilot and ChatGPT for personalized coding support and advanced natural language processing.
• Collaborate closely with our AI project manager to evaluate and implement ChatGPT-driven solutions that address business challenges, aiming to improve operational efficiency, customer satisfaction, and innovation.
• Lead workshops on GitHub Copilot and ChatGPT, imparting essential tips and techniques to enhance development workflows and project outcomes.

Qualifications:

• Enrollment in a Master’s or PhD program in Computer Science, Software Engineering, Data Science, Mathematics, or a related discipline.
• Proven proficiency with GitHub Copilot, including its application in software development projects, and an expert grasp of ChatGPT, including prompt engineering and the ChatGPT API.
• A strong foundation in AI principles, with a keen interest in AI-driven development tools and a solid understanding of natural language processing applications in software development.
• Exceptional problem-solving skills, effective communication abilities, and a collaborative spirit, with a keen willingness to learn and adapt in a fast-paced, evolving field.

Additional Information:

Duration: This is a summer internship, lasting 3 to 6 months.

Location: Open to remote candidates; office-based options available depending on location.

Inclusivity at the Heart of Our Values

Lumentum wholeheartedly embraces applications from individuals with disabilities, offering accommodations upon request to ensure that all candidates participate fully in every stage of our selection process. As a globally reaching, culturally diverse company driven by innovation, we are cultivating a culture of diversity and inclusivity where individual distinctions are celebrated. It is our belief that our differences collectively fortify us, fuel our creativity, and enhance our ability to deliver exceptional outcomes. At Lumentum, we understand that our people are the driving force behind our success.

Pay Range:

Disclaimer:

Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.

Location:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302

 Technology Analyst Micro-Intern

Duration: 1 month internship with the opportunity to extend to an additional 4 months, based on performance and availability. The position will start immediately and will require the candidate to work fulltime (40 hours a week)  and onsite at our Brooklyn, Ohio location.

What does the Internship Offer

The Technology Analyst Intern position with training will provide support for all employees at KeyBank, and is responsible for resolving support requests as well as meeting customer satisfaction, and continuous service delivery demands. Support in this position includes the deployment of IT assets to KeyBank employees, providing deskside computer hardware and software support. Technician will work directly with various lines of business across the bank.

Responsibilities include imaging, configuration, installation and troubleshooting of personal computers and software. This position requires technical skills, analysis, and excellent communication skills. 

Key Technology, Operations and Services Overview

Key Technology, Operations & Services (KTOS) brings the future of banking to life. KeyBank is equal parts financial institution and technology innovator, and the KTOS team is at the center of creating solutions to solve the vital needs of our clients first.

KTOS – made up of more than 5,000 talented teammates – enables the technology needs of business partners and clients across the enterprise. Through efficient, reliable, and secure technology, KTOS delivers a competitive distinction through innovation and collaboration.

KTOS plays a significant role in Key’s ability to build enduring client relationships through innovative solutions & extraordinary service. KTOS is accountable for a variety of critical functions that are the foundation for Key’s day-to-day operations:

• Business Delivery, providing comprehensive technology solutions to Key’s lines of business & functional areas
• Enterprise Technology including architecture, networks and cloud infrastructure to ensure stable systems and platforms
• Enterprise Data and Information Management, enabling transformation of customer and market data into valuable insights and analytics
• Enterprise Operations, spanning Origination through Default Management (1.1 million loans worth $82 billion); Deposit Operations (5 million client accounts); ACH, Wire & Check Payment Operations ($400 billion monthly), Treasury Operations
• Enterprise Security, including Tech Risk Management, Information Security, Cybersecurity, Fraud Detection/Management, BSA/AML Operations and Physical Security

Responsibilities:

• Imaging and Preparation: Image and configure laptops, desktops, and other equipment (including monitors, card readers, and accessories) for use by KeyBank employees based on individual assignments.
• Safe Packing and Shipping: Ensure safe packaging and shipping of devices to various domestic and international addresses.
• Inventory Management: Track and manage KeyBank’s inventory of equipment, ensuring accurate records.
• Equipment Processing: Process returned equipment, preparing it for future use.

Key Objectives:

• Enhance Productivity: Maximize KeyBank’s employee productivity by delivering devices and services that provide secure and seamless access to Key’s data and services.
• Windows Imaging: Image Windows laptops and desktops to replace non-compliant Windows 11 devices.
• Hardware Inventory: Maintain an up-to-date inventory of all hardware equipment and devices.

Required Skills

·Enrolled in Computer Science and/or business course work, Or already holding a degree in computer science and/or business or, or the work experience equivalent.

· Work within a customer oriented, positive team environment. Great face forward customer service ability.

· Demonstrate strong interpersonal, verbal, and written communication skills for communications with technical and non-technical staff.

Desired Skills

· Technical support experience in a computer support environment

· Configure, troubleshoot and repair hardware

· Configure network connectivity, including mobile computing

· Demonstrate functional knowledge of information security and best practices

· Possess excellent customer service skills

· Thinks out of the box

· Accepts personal responsibility and is a team player

Essential Job Functions

· Engage in the support of Key’s computer platforms at corporate, campus and data center locations

· Provide support on single projects and initiatives within scope, budget and timeline

· Track corporate IT assets throughout computer lifecycle

· Install, support, and maintain desktop applications

· Provision applications using Microsoft System Center Configuration Manager (SCCM)

· Support desktop and mobile operating systems

· Provide high level of customer service to Key's internal client base

· Effectively communicate with the end user

· Setup, maintain and troubleshoot Microsoft Windows and Apple MAC OS computers

· Complete work on assigned tickets within SLA

· Use industry standard concepts, practices, and procedures

· Rely on documented and established guidelines to perform the functions of the job

· Communicate using excellent grammar and listening skills

· Work closely with team and produce clear documentation

· Learn new things and adapt to new procedures

Compensation

This position is eligible to earn an hourly rate of $18 per hour.

KeyBank’s Campus Program Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Job Posting Expiration Date: 03/29/2024

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Role Summary

Part of our client’s Wealth Management function, the position is created to handle Application Production Support (APS) of Internet Banking activities. Candidate will play a major role in handling Incidents, BAU service requests and Application Support activities in shifts.

Main Responsibilities

• Provide L1/L2 Application support to Front Office users.
• Adhere to Service Level objective target.
• Ensure adherence to APS support roster in terms of mailbox, webportal and hotline.
• Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays).
• Escalate timely to Head of APS on possible risks, escalation matters and management issues.
• Review and create application Support knowledge articles.
• Contribute to the continuous improvement plan.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• More than 5 years of overall IT experience.
• More than 1 year of experience as L2 support.
• Analytical and Problem-solving skills .
• Excellent communication skills along with a customer/user-centric mindset.
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness.
• Intermediate proficiency in ITIL practices, Unix OS, SQL, Middleware (Tomcat, MQ) and Software Architecture.
• Basic proficiency in Kubernetes, Autosys or any scheduling sytem, Shell or Python, Jira and Service Now.
• Experience in Private Banking or Asset Management (Plus).
• ELK (Plus).
• Kubernetes certification (Plus).

FHI 360 NIGERIA

POSITION DESCRIPTION

Position Title:          Application Analyst Intern

Location:       Country Office, Abuja

Supervisor:              Senior Technical Officer, Health Informatics

Job Summary:

The Application Analyst Intern will assist in developing or modifying information systems. Assist in preparing detailed specifications from which programs will be written. Conduct code reviews, test, debug, document, and maintain software applications. Perform queries, generate reports from applications or databases, and provide technical assistance as needed.

Duties and responsibilities:

• Develop applications (coding, programming) or update existing applications based on user requirements.
• Create documentation for and test new software applications.
• Participate in peer code reviews to debug codes, improve code quality, and fix errors that will improve performance.
• Implement and maintain software systems, databases, and applications that support the monitoring and evaluation process.
• Provide insights from data and improve the accuracy of evaluation results.
• Conduct research on new technologies and techniques to identify opportunities for improvement.
• Collaborate and interact with cross-functional teams to research, investigate, and fix a wide range of technical issues.
• Create and code appropriate solutions from broadly described challenges.
• Analyze trends to identify trends and formulate solutions.
• Design and develop user-friendly interfaces, dashboards, and reports.

Knowledge, Skills & Attributes:

• Knowledge and experience in Spring Boot, Hibernate, SQL, and PostgreSQL.
• Experience with various programming languages - Java, C, C++, Python, JavaScript, Angular, Flutter, etc.
• Understanding of software development best practices and ability to work in a team environment.
• Knowledge of data science and machine learning algorithms and techniques
• Experience in using data science tools such as R, Python, etc.
• Articulate, professional, and able to communicate in a clear, positive manner with staff.
• Excellent oral and written communication skills.
• Highly developed analytical skills and strong problem-solving abilities.
• Ability to work in a fast-paced workplace to produce high-quality software.
• Proficiency in using design tools such as Sketch, Adobe XD, Figma, etc.

Qualifications and Requirements:

• Bachelor's, degree or its International Equivalent in Computer Science, Computer Engineering, Information Technology, or related field with 1-3 years Post NYSC experience.

Safeguarding:

FHI 360 is committed to provide a safe environment for all employees, beneficiaries and anyone contracted by FHI 360. This Includes taking measures to protecting vulnerable people from Sexual Exploitation and Abuse (SEA) by either FHI 360 employees or associated personnel. FHI 360 abides by child safeguarding principles. FHI 360’s Safeguarding Policies apply and flow out to all FHI 360 staff, board members, volunteers, and partner staff (subcontractors, consultants, vendors, and sub-recipients), regardless of the funding mechanism or amount of contract, agreement, or purchase order.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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