Total 35 Director/C-Level Network Analyst job vacancies in Singapore

Great ideas do not discriminate, and anyone can have them. Given the right protection and support,

a great idea can become a powerful brand, a transformative technology, an innovative process or

design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of

intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands

better than anyone how important it is to protect ideas and creations for now and for the future. We

leverage our deep technical, legal and business expertise to help innovative enterprises grow,

through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the

ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to

building Singapore’s future growth as a global hub for intellectual property creation, protection and

management. We serve the public sector, investors, private enterprises, not-for-profits, service

providers and individuals through patent search and analysis, training and IP management services.

Together, we amplify creativity and enable innovation, to realise tangible economic and social value

from intangible assets.

About the role:

We are seeking an experienced and dynamic Assistant Director of Network Infrastructure to lead our

network infrastructure team and manage outsourced facilities management (FM) and end-user

computing devices (EUCD) services. The ideal candidate will be responsible for steering the success

of network infrastructure projects, aligning them with our company’s strategic objectives while

ensuring they are delivered on time, within budget, and in compliance with our governance

framework.

As the Assistant Director of Network Infrastructure, you will play a pivotal role in shaping the

network infrastructure landscape of our organisation. You will lead a team of network professionals

and manage outsourced vendors to ensure seamless operations and robust network performance.

Your expertise will guide the development and implementation of network solutions that support

our business goals, emphasising security, resilience, and technological innovation.

Job Responsibilities:

• To manage and provide support for servers, network, ICT security, desktop and operations

effectively in a Windows-based environment.

• To manage vendors and ICT contracts to ensure that vendors meet contractual obligations.

• To work with users to study business and application specific requirements, review

organisational ICT infrastructure as well as design and implement the ICT architecture to

meet current and future requirements.

• To support in the design, management, and enhancement of the corporate ICT

infrastructure.

• To support the ICT strategic review, identifying and exploiting suitable technologies,

strategies and solutions to meet organisation needs.

• To support in developing solutions / architectures based on technology trends and

standards, to exploit new and emerging technologies and products to meet present and

future business needs.

Job Requirement:

• Bachelor’s degree in Information Technology, Computer Science, or a related field;

• Proven experience in Information Technology, with more than 5 years of relevant

experience in network infrastructure management, including project management, vendor

management, and team leadership.

• Strong knowledge of network technologies, security protocols, and IT governance

frameworks.

• Experience with cloud computing, virtualisation, technology refresh, EUCD and network

management tools.

• Exceptional communication and interpersonal abilities to interact effectively with all levels

of the organisation.

• Due to the nature of the project, the selected candidate will be required to be physically

present in the office most of the time to ensure effective collaboration and project

oversight.

Are you the one? Please write to us if you have/are:

• A team player and great collaborator, with a strong commitment to the team’s success.

• Service-oriented with good interpersonal and problem-solving skills.

• A strong communicator who is organised, meticulous and able to multitask with excellent

project management skills.

• Experience in managing outsourced IT service providers would be an advantage; and

Willing to work hard and under pressure in a dynamic and challenging environment.

To apply for this position, please email your resume to careers@iposinternational.com

Key Responsibilities

• Standard Chartered has announced ambitious targets to reach net-zero carbon emissions from its financed activity by 2050, including interim 2030 targets for the most carbon-intensive sectors. The Bank has also announced plans to mobilise USD300 billion in green and transition finance by 2030.
• The market has seen a significant proliferation of Environmental, Social, and Governance (ESG) data, reflecting a growing focus on sustainability in business decision-making. The need for improved climate data, biodiversity information, and social metrics etc is paramount for informed business strategies. Additionally, the landscape is rapidly evolving with increasing regulatory and voluntary sustainability reporting requirements, highlighting the need for expertise in ESG data analysis and compliance.
• We are looking for a strong Data Analyst who is passionate about sustainability/ESG to develop and deliver market leading data solutions to join our sustainability data delivery team. This role offers a unique opportunity to be at the forefront of ESG data analysis and climate science, contributing significantly to the operationalisation of SC’s climate and sustainability agenda, and grow sustainable finance business. Candidates will have the chance to work in a dynamic environment, driving meaningful change through data insights and innovations.

RESPONSIBILITIES

Business

Data Analysis & Adviser

• Analyze and visualize ESG data, including climate, biodiversity, blended finance and social data etc using advanced data tools to inform strategic decisions.
• Break down complex ESG data and reporting requirements into actionable insights and clear user stories for technical and non-technical stakeholders.
• Utilize tools like Power BI or Python for the analysis and visualization of ESG data, delivering actionable insights promptly.
• Contribute to the development and improvement of our ESG data sourcing, processing, analysis, and reporting practices including evaluating external data and solution partnerships.
• Build up a common ESG taxonomy and data catalog for the consistent usage of ESG data across the bank and mitigate any greenwashing risk
• Advise business on ESG data availability and how to effectively utilize ESG data for strategic decision-making based on deep understanding of ESG data, ensuring its accuracy and relevance in business contexts.
• Work with the ESG product owner and business team to analyze requirements, breaking them down into software capabilities and detailed requirements for technical teams (UX developers, software engineers, data scientists, data architect) and drive market leading data solution and products including LLM enabled data use cases.
• Stay abreast of evolving regulatory and voluntary sustainability reporting requirements, ensuring data compliance and accuracy.
• Collaborate with technical teams including UX designers, software engineers, and data scientists to define and detail technical requirements.
• Conduct thorough testing of ESG data and propose recommendations for their approval.

Stakeholder management

• Work closely with both business and technical teams to ensure alignment of ESG goals and technical execution.
• Collaborate with cross-functional teams to integrate ESG considerations into business processes and strategies.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the Sustainable finance enablement team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Chief sustainability office / Sustainable finance team
• CCIB & CPBB Client Coverage Team
• CCIB & CPBB Business Development Team
• Group & CCIB & CPBB Data Governance Team
• Group Architect & ESG domain architect
• Product and Functional Partners

Our Ideal Candidate

• 6+ years’ experience in business analysis, product design and/or project delivery, data analysis and solution management.
• ESG data analysis - Proficient in creating compelling visual representations of complex data sets using tools like Power BI or Phyton, effectively translating data insights into understandable visual stories
• Data management - Deep understanding of data transformation and governance, skilled in managing metadata to ensure data quality and adherence to standards.
• Data modelling - Background in financial or credit modelling is highly desirable.
• Project delivery - Experienced in agile project delivery, adept at breaking down complex business requirements into concise, actionable user stories.
• Self-starters with excellent problem-solving skills, capable of working independently and effectively communicating complex data concepts.
• Experience in relevant regulatory reporting, particularly in ESG or sustainability-related fields is a plus.

Role Specific Technical Competencies

• Project management
• Business analyst
• Data analysis
• Product Owner
• Vendor management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities for the Finance Director:

· Develop and implement the company’s financial policies and procedures. This includes setting the budgets, managing cash flow, and ensuring compliance with financial regulations.

· Oversee the company’s accounting and reporting functions. This includes ensuring that financial statements are accurate and timely, and that taxes are filed correctly.

· Analyze financial data to identify trends and opportunities. This information can be used to make informed decisions about the company’s operation and investments.

· Manage the company’s financial risk. This includes hedging against price volatility and other financial risks.

· Raise capital for the company. This may involve issuing bonds, stocks, or other securities.

· Advise the CEO and other senior management on financial matters. This includes providing insight into the company’s financial performance and helping them make strategic decisions.

· Negotiating contract with suppliers and customers

· Developing new financial products and services.

· Overseeing the company treasury operations.

· Managing the company’s investment portfolio

If you live and breathe strategy and have experience working with FMCG brands, this could be a great opportunity for you!

We are very excited to be partnered with a amazing Design Agency, who are looking for a Strategy Director to be based here in Singapore. With a global presence and an impressive client roster, they are looking for someone experienced and motivated to lead from the front, and take their strategy team to the next level.

As well as delivering outstanding strategic thinking for their APAC clients, you will be responsible for leading strategic relationships and passionate about delivering great work. Fancy the challenge?

**BRAND STRATEGY EXPERIENCE IS A MUST HAVE!!**

The Role

• Lead the strategic thinking from start to finish, applying strategically driven creative ideas across key clients.
• Lead new areas of opportunity,taking an active role in new business through inspirational pitches.
• Deliver high quality strategic content from brand strategy and portfolio strategy through to creative ideation.
• Work with the global strategy teams to deliver across multiple projects.
• Lead a growing team with drive.

Experience

• You will have a minimum of 12 years in brand strategy, agency or brand experience preferred.
• You will have experience leading brand or pitch teams and clients from a strategic perspective.
• You will be a team player, willing to go above and beyond for your clients and team.
• You will have the ability to lead client meetings with confidence, engaging with CMOs and other high profile clients.
• Strong understanding of the APAC market.
• Collaborative with great communication and presentation skills.

If this sounds like something you are excited about and you want to learn more, please send through your application with a CV attached.

Reg No.: ( 11C4388 ) | EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy, and will be in touch if your profile is suitable for the position.

We are really excited to be exclusively partnering with a growing and very exciting exhibition business, who have just launched in Singapore.

This is a global business, with big ambitions for the APAC region. They are therefore looking to add an experienced Sales Director to the team, and this is an opportunity you won't want to miss!

Working alongside the GM, you must have the drive for new business and building client relationships.

You will love the face to face opportunity with potential clients and will be happy to travel internationally to competing events.

If you want to be a part of a founding team here in Singapore, working alongside driven individuals, we want to hear from you!

We are looking for someone with the following:

• A minimum of 6 years experience in sponsorship / exhibition sales
• New business passion is an absolute must have
• The ability to grow a sales team
• A positive attitude
• A team player
• A willingness to be hands on

Benefits include:

• 25 Days Annual Leave
• Medical Insurance
• Travel Opportunity
• Fantastic Maternity & Paternity Benefits
• Inclusive Culture
• Growth Opportunity

Eager to find out more? Get in touch today!

EA License No.: R1326872

Agency License No.: 11C4388

About the company

I am representing a powerhouse in the travel industry, providing B2B solutions across leisure, corporate, meetings and technology. The team is all about travelling & fostering collaborative work environment where your ideas can take flight!

Role

Join us as a travel industry leader!

The team is seeking an event director where you will be driving exceptional results and quality – setting the mission and vision of the team. You will also be championing a forward-thinking, innovative and vibrant work environment.

Key responsibilities:

• Work closely & collaborate with sales, marketing and events team ensuring the highest standards of quality.
• Collaborate with managing director, EMEA – setting expectations and communicating on forecasts and results against budget.
• Overseeing budget preparation with US, UK and SG team.
• Creating an environment that attracts, retains and motivates the top talents and creating a diversifying workforce.

Key Requirements:

• 5+ years as an experienced strategic business leader with a focus on business development, management, operational expertise & planning.
• Track record in online business development with industry tech experience – within travel industry preferred.
• Experienced in leading and motivating high performing teams.

Keen to make a great impact in the world? Well, this is for you! Send in your application here.

EA License Number: 11C4388

Registration no: R22109322

Role: Account Director

Location: Singapore

Salary range: S$12,000 – S$15,000 per month

Job Description

You're a seasoned client manager with a strong track record of generating revenues and growing clients in the luxury events and experiences industry. You have exceptional communications and client relationship management skills and are highly motivated and independent.

You enjoy bringing new ideas to clients and are a trusted manager to the team in executing events and projects. You have extensive experience in managing and executing all types of events. You bring energy, a positive attitude and lead by example.

You love curated events and experiences!

Responsibilities

• Grow revenues
• Build and grow client relationships
• P&L responsibilities and management
• Lead a team of creatives, events professionals, partners and suppliers
• Lead business development efforts with luxury brands, agencies, and financial institutions
• Train, develop and mentor junior team members
• Build our Corporate Events and Experiences business

Qualifications

• Bachelor's degree or higher from a reputable university
• Min 7 - 10 years of experience in the events industry
• 360° events planning knowledge and experience
• Track record in working with luxury brands and luxury segment
• Demonstrated ability to grow accounts and build client relationships
• Strong communication and interpersonal skills
• Experience in managing people and teams
• Possess a creative and problem-solver mindset
• Strategic, methodical, detail-oriented, and strong sense of urgency

Compensation & Benefits

• Staff Discounts
• Travel Opportunities
• Career Advancement (Partnership track)

EA License No.: R2198671

Agency License No.: 11C4388

Company: BAM Asia Entertainment Network LLP

Rock Entertainment, a global content distributor specialising in linear Pay-TV channels, VOD, and various programming genres, is seeking an Associate Director, Digital Sales and Business Development to join our team.

Scope of work

General:

· To manage assigned territories effectively and profitably through effective planning & organising

· To define business development strategies for generating new business in the relevant markets

· To impact the profitability of the company through ensuring strategic & tactical new business results

· To manage assigned clients accounts effectively and profitably through effective planning & organising

· To conduct regular customer and stakeholder visits to maintain and improve relationships

· To carry out any other task, relevant to the position

Job Specific: Digital Sales, Partnership and Business Development

· Proactively develop new accounts and client base to increase sales

· Define business development strategies for generating new business / partnerships in the region specifically with digital and streaming platforms

· Impact the profitability of the company through ensuring strategic & tactical new business results

· Call on prospective clients to provide all properties information

· Handling proposals, presentations and provide both pre & post-sales service to partners

· Collect and analyze market data and make recommendation and sell appropriate solutions and services

· Work with the Marketing team on the delivery of solutions and development of project activities

· Manage the maintenance of accurate status and meeting reports

· Manage the maintenance of up-to-date files on relevant clients

Qualifications:

· Knowledgeable with the media entertainment industry, media landscape and related marketing aspects specifically in the Digital, Streaming and Social Media space, in Asia is a must

· Commercial apprenticeship and 5 - 8 years practical experience in a Sales and/or Business Development

department (business modelling and working with clients or similar background

· Experience with CRM to track lead generation activities

· Experience with PPC sales, including Google Ads, Microsoft Shopping Campaigns, YouTube, Facebook Ads, and/or other paid channels

· Excellent understanding of different streaming and social media platforms and best practices for streaming and social media sales

· Previous experience in developing partnership opportunities with clear deal parameters with an outlined Return on Investment

· Practical knowledge and experience working with legal contracts and agreements

· Team-player, good communicator and works well in a busy environment & under intense situations

· Willing to take the initiative to assume responsibility and perform various tasks which may occur outside person’s job description

Our client, a global leading global B2B creative marketing agency is looking for an exceptional Managing Director to join their team.

Their clients are mostly within B2B technology and the projects they cover are diverse, from marketing campaigns, to content production, events and digital/performance marketing too.

Responsibilities:

• Taking ownership of the office (around 25 people) and driving the business forward
• Growing the relationships with their current B2B technology clients
• Being the face of the business at events and in the market
• Business development and pitching for new clients and work to help grow revenue
• Business strategy on
• Working closely with global leadership team on how to drive the Singapore team forward and align globally
• Planning and overseeing the business operations

Who you are and what you have:

• Minimum 10 years in an integrated marketing or creative agency
• Team leadership experience is essential
• Experience working across B2B clients preferable
• Bachelor Degree in Business, marketing or similar.
• Ability to build and grow relationships with clients
• Pitching experience
• Good communication and interpersonal skills.
• Team player

Look no further and apply today if you tick the boxes!

EA License No.: R1114955

Agency License No.: 11C4388

Roles and Responsibility

- Capture client’s network connectivity requirement, provide overall network planning and

design solutions. Support commercialized product development and management. Prepare both tactical and long term

network development strategies and advise the organizational on

resource planning to achieve the long term strategy.

- Collaborate with network service provider, 3rd party

service provider and internal resource to provide customized network solution and professional advices to the client.

- Identify and mitigate project risk, coordinate both internal and external resources to resolve project issues. Complete project handover within time and with quality. Provide quality and

efficient services to the client.

- Work with Sales and Marketing in business development, identify potential clientele, discover client’s imminent and future network requirements. Maintain close rapport with strategic customer and identify future technological development trend in order to provide customized and unique solution to the client.

Qualifications :

- Relevant academic qualification and high proficiency in communication and network projects.

Minimum 10 years work & professional experience in cloud computing, data centre industry

preferred.

- Minimum with 10 years experience in data centre presale engineering with 3rd party service provider in Information and Data Centres

(IDC) and Cloud Computing industry.

- Familiar with data transmission, network structure, and network security protocol. Familiar with International and Local standards in data centre network development and construction.

Able to provide technical solution independently.

- Uphold the highest integrity, motivated, eager to learn, accountable, and with good communication skills. Good in collaboration and project execution.

Our client, a global leading global B2B creative marketing agency is looking for an exceptional Managing Director to join their team.

Their clients are mostly within B2B technology and the projects they cover are diverse, from marketing campaigns, to content production, events and digital/performance marketing too.

Responsibilities:

• Taking ownership of the office (around 25 people) and driving the business forward
• Growing the relationships with their current B2B technology clients
• Being the face of the business at events and in the market
• Business development and pitching for new clients and work to help grow revenue
• Business strategy on
• Working closely with global leadership team on how to drive the Singapore team forward and align globally
• Planning and overseeing the business operations

Who you are and what you have:

• Minimum 10 years in an integrated marketing or creative agency
• Team leadership experience is essential
• Experience working across B2B clients preferable
• Bachelor Degree in Business, marketing or similar.
• Ability to build and grow relationships with clients
• Pitching experience
• Good communication and interpersonal skills.
• Team player

Look no further and apply today if you tick the boxes!

EA License No.: R1114955

Agency License No.: 11C4388

Great ideas do not discriminate, and anyone can have them. Given the right protection and support,

a great idea can become a powerful brand, a transformative technology, an innovative process or

design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of

intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands

better than anyone how important it is to protect ideas and creations for now and for the future. We

leverage our deep technical, legal and business expertise to help innovative enterprises grow,

through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the

ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to

building Singapore’s future growth as a global hub for intellectual property creation, protection and

management. We serve the public sector, investors, private enterprises, not-for-profits, service

providers and individuals through patent search and analysis, training and IP management services.

Together, we amplify creativity and enable innovation, to realise tangible economic and social value

from intangible assets.

About the role:

We are seeking an experienced and dynamic Assistant Director of Network Infrastructure to lead our

network infrastructure team and manage outsourced facilities management (FM) and end-user

computing devices (EUCD) services. The ideal candidate will be responsible for steering the success

of network infrastructure projects, aligning them with our company’s strategic objectives while

ensuring they are delivered on time, within budget, and in compliance with our governance

framework.

As the Assistant Director of Network Infrastructure, you will play a pivotal role in shaping the

network infrastructure landscape of our organisation. You will lead a team of network professionals

and manage outsourced vendors to ensure seamless operations and robust network performance.

Your expertise will guide the development and implementation of network solutions that support

our business goals, emphasising security, resilience, and technological innovation.

Job Responsibilities:

• To manage and provide support for servers, network, ICT security, desktop and operations

effectively in a Windows-based environment.

• To manage vendors and ICT contracts to ensure that vendors meet contractual obligations.

• To work with users to study business and application specific requirements, review

organisational ICT infrastructure as well as design and implement the ICT architecture to

meet current and future requirements.

• To support in the design, management, and enhancement of the corporate ICT

infrastructure.

• To support the ICT strategic review, identifying and exploiting suitable technologies,

strategies and solutions to meet organisation needs.

• To support in developing solutions / architectures based on technology trends and

standards, to exploit new and emerging technologies and products to meet present and

future business needs.

Job Requirement:

• Bachelor’s degree in Information Technology, Computer Science, or a related field;

• Proven experience in Information Technology, with more than 5 years of relevant

experience in network infrastructure management, including project management, vendor

management, and team leadership.

• Strong knowledge of network technologies, security protocols, and IT governance

frameworks.

• Experience with cloud computing, virtualisation, technology refresh, EUCD and network

management tools.

• Exceptional communication and interpersonal abilities to interact effectively with all levels

of the organisation.

• Due to the nature of the project, the selected candidate will be required to be physically

present in the office most of the time to ensure effective collaboration and project

oversight.

Are you the one? Please write to us if you have/are:

• A team player and great collaborator, with a strong commitment to the team’s success.

• Service-oriented with good interpersonal and problem-solving skills.

• A strong communicator who is organised, meticulous and able to multitask with excellent

project management skills.

• Experience in managing outsourced IT service providers would be an advantage; and

Willing to work hard and under pressure in a dynamic and challenging environment.

To apply for this position, please email your resume to careers@iposinternational.com

What a Director, Operations and Payments Network, Asia Pacific does at Visa:

This role reports to the VP, Global Operations and Networks Payment (with a dual dotted line reporting into the VP, Commercial & Money Movement Solutions, Client Services AP and to the VP, Visa Direct AP).

The Director, AP Operations and Payments Network is responsible for leading and developing multiple teams across the AP region, including Payment Operations, Client Support, Service Management, Implementation Management, Partner Service Management, Payment Application Support and the Payment Operations Command Centre.

Key responsibilities include:

• Provide leadership and guidance for the department, teams and direct reports and serve as an escalation point for internal stakeholders, clients and partners
• Oversee all critical responsibilities of the department, prioritising the timely execution of payment processing activities and the delivery of a high-quality service to clients
• Closely monitor and take action to ensure the effective and timely execution of all regulatory obligations and process
• Build a strong and cohesive team by providing leadership through coaching, setting strategic direction and applying working knowledge of Visa products, systems and procedures
• Ensure all processes adhere to best practice standards, ensure compliance with all applicable regulations and mitigate risk
• Accountable for the identification, registration and mitigation of risks that reside within the functions
• Translate strategic goals into operational plans and ensure delivery
• Define the KPIs for the department to measure performance, output and quality and feed into continual improvement and provide status updates to key VPL and Visa Direct stakeholders
• Maintain a strategic focus through ongoing dialogue with business partners, seeking to gain an understanding of key strategic objectives.
• Build effective relationships with clients to enable effective delivery of implementations, including the respective KPIs and reporting capabilities
• Build and maintain relationships with key stakeholders within both Visa payments Ltd and Visa (Direct) Teams to ensure that Readiness can effectively support the deployment of products and during life cycle
• Lead and co-ordinate discussions with other heads of department to promote effective cross-functional collaboration and efficiency
• Develop the management team and staff to drive performance improvement, retention and succession

Team Summary

The AP Operations and Payments Network team is a critical department which is responsible for significant parts of the payment, client and network partner lifecycle.

 

 

Are you a seasoned acquisition marketer or growth expert with a proven track record in optimizing conversion rates, pricing structures, and checkout experiences? We’re looking for a seasoned manager to take the next step into senior leadership to join us at Kape Privacy, a trailblazer in consumer SaaS privacy apps with brands like ExpressVPN, CyberGhost, and PIA. We're seeking a Director of Growth (Acquisition and Pricing) to lead efforts in enhancing the efficiency of our B2C Privacy Apps globally by focusing on conversion rate optimization, pricing strategies, and checkout experience enhancements.

Responsibilities:

1. Develop and Execute the Acquisition Growth Strategy: Utilize your expertise to formulate and implement a comprehensive strategy for optimizing conversion rates, pricing and promotions, add-ons, and enhancing the checkout experience, all aimed at delivering our goals for new customer sign-ups while delivering the best experience to customers.
2. Lead a High-Performing Team: You aspire not only to be an expert in User Acquisition but also to lead, manage, and inspire a high-performing global team of 8 marketers, nurturing them into future leaders within the organization.
3. Shape the Pricing and Checkout Roadmap: You’re a marketer but a business builder at your core. In this role, you’ll spearhead our pricing strategies and add-on strategy to ensure they align with the company’s revenue goals. And you’ll partner closely with those in the product team to bring those initiatives to life.
4. Partner with Acquisition Channels and Localization Teams: Work closely with acquisition and localization teams to optimize customer acquisition cost (CAC) across all landing pages and channels. Ensure a cohesive approach to conversion rate optimization, pricing, and checkout enhancements that align with localized preferences and market dynamics.
5. Pioneer Data-Driven Decision Making: You’re not just a marketer; you’re a data expert. As part of your role, you will instill a culture of data-driven decision-making within the team, focusing on areas such as conversion rate and trial activation rate optimization, optimal pricing and free trial strategy, optimized checkout experience, and improving our CPA/CAC/LTV in each acquisition funnel.

What We're Looking For:

• Proven Leadership: We're looking for a trailblazing leader who knows how to lead and can orchestrate the work of a dynamic growth team within our marketing engine. This team will be intricately woven with our acquisition and product teams.
• You’re a Master of Cross-Functional Collaboration: As a leader, your skills should harmonize seamlessly across technical and marketing realms. Recognize the pivotal role of communicating and building a shared vision for acquisition growth among these functions in achieving success.
• Strategic Analytical Powerhouse: You’re a seasoned hand in building strategies from data. You’re comfortable diving deeply into the data to extract insights that shape and inform your strategic thinking. You’re as comfortable liaising with your commercial team to forecast your vision as you are working with a designer to create it.
• Future Marketing Leader: You’re motivated by a role that allows you to envision and build! We’re looking for someone who wants to be a visionary leader and is thrilled about constructing and enhancing the future of our business.
• Challenge-Ready Maverick: This role is tailor-made for a dynamic individual who views challenges as stepping stones for growth. If you're excited about cultivating our business's next leg of growth, this is your stage to shine.
• Pricing excites you: You have a proven track record of leading and shaping teams that deliver pricing and promotions for digital businesses. You understand the mechanics of discounting in SaaS business and how to lead teams to evaluate and experiment with prices.

Excellent Communicator: Your words are not just communication; they galvanize you the organization! You’ve got experience in articulating your vision and strategy in a way that motivates the organization and elicits buy-in from all teams.

Are you a growth expert with a proven track record of accelerating customer LTV who is keen to take on a leadership position? At Kape Privacy, we stand at the forefront of consumer SaaS privacy apps, boasting renowned brands like ExpressVPN, CyberGhost, and PIA. We're looking for a Director of Growth, specializing in Retention and Monetization, to become a key player in our team. As the guiding force behind our Monetization and Retention squad, you'll play a pivotal role in sculpting the future of our B2C Privacy Apps on a global scale.

Responsibilities:

• Craft and Execute the Retention and Monetization Growth Strategy: As an experienced growth leader, you’ll thrive in taking ownership of developing and implementing a comprehensive retention strategy and initiatives to increase Customer Lifetime Value (CLV) across our user base.
• Build a Unified Retention Ecosystem: You understand that retention is multi-faceted and relish the opportunity to collaborate closely with teams such as Payments, Customer Success, Product, and Operations to build the right working models for effectively delivering our retention goals as a united organization.
• Lead a High-Performing Team: You're not just a retention expert; you aspire to lead, manage, and inspire a high-performing global team of 5 marketers, cultivating them into future leaders of the business.
• Forge Our Monetization Roadmap: Partner with the product team to sculpt a visionary monetization strategy. Drive the development of add-ons and upgrades that enhance the user experience and propel ExpressVPN to the forefront of innovation, maximizing Customer Lifetime Value (LTV).
• Champion User Retention: Collaborate with Finance, Product, and Customer Success teams to define a unified vision for user retention that informs our marketing and product strategy. Aim to reduce churn across voluntary and involuntary elements, leading initiatives that retain users and leave an indelible mark on their privacy journey with ExpressVPN.
• Be the Visionary of the Future of Your Marketing Tech: Outline what you need from your marketing technology team to bring your vision to life with the right analytics and marketing tooling.
• Pioneer Data-Driven Decision Making: Establish a culture of data-driven decision-making within the team. Build on an already robust set of analytics metrics to uncover hidden opportunities, refine strategies, and measure the impact of initiatives. Focus on consumer churn, resurrection, winback, upsell, add-ons, renewals, and LTV to measure and optimize performance.
• Help to Shape the Future of Privacy: Partner closely with product teams to ensure that we're at the forefront of shaping the future of online privacy.

What We're Looking For:

• Proven Leadership: We're seeking a leader who has not only led but shaped high-performing teams in the intricate landscape of growth, retention, and monetization within a company. Your leadership goes beyond titles; it's about inspiring innovation, fostering a strong collaborative mindset, and achieving results that elevate the organization.
• Cross-Functional Collaboration: Whilst you excel as a leader, collaboration is in your DNA and a critical element for how you get things done. Your adept collaboration skills extend seamlessly across technical, marketing, and customer success teams, recognizing that unity among these functions is vital for success. Your ability to harmonize diverse perspectives and skill sets aligns with our holistic approach to growth, retention, and monetization.
• Strategic Analytical Leadership: Demonstrated experience in analyzing and interpreting data to drive strategic decision-making. You should thrive on leveraging analytics metrics, including but not limited to consumer churn, resurrection, winback, upsell, add-ons, renewals, and LTV, to uncover opportunities and optimize performance.
• Organizational Builder: A visionary leader who is excited about building and enhancing organizational structures. You will play a key role in creating a unified retention ecosystem by collaborating closely with cross-functional teams, fostering a culture of collaboration, and contributing to the development of high-performing teams.
• Challenge-Ready Mindset: Ready for a challenge? We are looking for someone who is not just a retention expert but also eager to lead, manage, and inspire a high-performing global team of 2-3 marketers. This role is designed for an individual who sees challenges as opportunities for growth and is excited to cultivate future leaders within our business.
• Expert in Growth for Retention and Monetization: Showcase your expertise in driving growth specifically tailored for retention and monetization. Your proven track record in developing and executing strategies that enhance customer lifetime value and maximize monetization opportunities will set you apart.
• Excellent Communication: Your words are more than communication; they're able to act as a rallying cry in the organization. With strong verbal and written skills, you articulate a simple and compelling vision and strategy that transcends the complexities of retention and monetization to the wider organization that unifies and inspires.