Events Manager, you will be responsible for creating immediate awareness of the product in local markets. To assist in promotion and sell the F&B outlets as well as the Banqueting facilities on the local market.
· Ensure that you fully understand the business strategy especially wedding trend and positioning of the brand, and that you are able to effectively articulate this positioning in the marketplace.
· Maintain a personal up-to-date knowledge on all product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends. Seek for wedding inquiries and focus on conversion ratio of wedding business.
· Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
· Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership.
· Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
· To create, maintain and develop wedding trend and style.
· Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
· Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
· Maintain accurate management status reporting on business results, and associated action planning.
· Practice effective cost control and adhere to internal procedures for approval of expenditure.
· Demonstrate effective and proper interaction with guests while containing a professional approach and image.
· Advise and consults with the Executive Chef, Banquet Manager and Food and Beverage Manager to retain a high quality of banquet food, beverage and service.
· Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.
· Drive opportunities to up-sell and cross-sell products.
· Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset.
· Ensure that all administration is processed quickly and efficiently.
· Take responsibility to deal with wedding, local catering and group. Issue BEOs for wedding, local catering and group 7 days prior to events.
