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Lead, direct and manage the Building Maintenance Division of the Office of Development & Facilities Management (ODFM) in its responsibilities for the maintenance, upkeep and cleaning of structures, ensuring technical and contractual compliance. This includes overseeing the condition and functionality of all buildings, infrastructure, roads, drainage systems and landscaping to ensure they are in proper order, safe, environmentally sustainable and efficient in operation to meet the University’s objectives, adhering to budget constraints and established standards, while working in close collaborations with other key divisions.
Responsibilities
Building Management
Leads a team of technical professionals to oversee the maintenance and upkeep of all buildings and infrastructure across the NTU Campus and other locations in Singapore. This includes the planning for upgrades and improvement works to ensure all facilities remain in excellent condition, fostering an environment conducive and safe to teaching and research activities.
Operational Management
Direct the daily operations of the Division on:
Preventive and cyclical maintenance alongside cleaning services for buildings and infrastructure
Strategic planning for upgrade and enhancement of existing facilities, incorporating both short-term and long-term timelines, improving coordination of these efforts with other divisions within ODFM and other departments
Assessment and approval of work requests to ensure compliance with established standards and procedures
Continuous assessment to improve the safety provisions in communal spaces areas
Engage in environmental sustainability initiatives
Contract Management
Oversee the development of term contracts for essential services including building services maintenance, cleaning services, waste disposal, landscaping, pest control, painting and other projects
Organise regular building and façade inspections
Manage the tender process for term and adhoc projects
Evaluate tender reports and make recommendations for executive approval
Financial Stewardship
Lead the preparation and submission of annual budget proposals, ensuring alignment with financial guidelines and objectives.
Monitor and control the budget throughout the financial year to ensure that department operations stay within allocated budget.
General Administration
Continually review and innovate work processes, implementing new strategies where beneficial
Participate as a key member of steering and working committees for major university-wide projects or initiatives.
Review and assessment of Lease Agreements for leases of spaces within and outside of NTU, in coordination with other relevant departments
Requirements
Degree in Civil Engineering, Building/Estate/Facilities Management or related fields
Registered professional in relevant field would be an advantage
At least 20 years’ experience in estate and facility management, consultancy, project management or related filed within the estate, building or construction industry, managing properties of at least 0.5 million square meters GFA and overseeing an annual maintenance budget of $5 million
Strong in technical knowledge, facilities management, contract negotiation and management, and financial and budgeting skills
Well-rounded understanding and appreciation of various related disciplines within the industry
Experience in environmental sustainability is preferred
Adept in IT applications.
Demonstrated strength in managing teams, delivering impactful presentations, and excelling in communication
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Job Category:
Executive Leadership, Facility Support & Building ManagementWork Shift/Schedule:
VariesNortheast Georgia Health System is rooted in a foundation of improving the health of our communities.
The system director for Facilities Maintenance is accountable for the financial, operational and quality oversight of Facilities Maintenance. Develops annual operating and capital budgets for system-wide facilities maintenance expenses. The director oversees a comprehensive regulatory program designed to achieve DNV accreditation, and compliance with many other regulatory agencies to include GAEPD, DCH, CMS, DOT and other oversight agencies. This position works closely with Presidents of Braselton, Gainesville, Barrow, Habersham, and Lumpkin, as well as the leaders of NGPG/GHI, and corporate services in the ongoing maintenance of facilities. This position is also responsible for the design, implementation and leadership of environmental safety programs, policies and processes. Provides expertise and guidance to management and the senior leadership team on matters relating to environmental safety, and other matters related to health care facility regulations.
Licensure or other certifications: GA state mechanical license without restrictions, state boiler operator license and EPD license for UST preferred.
Educational Requirements: Masters Degree in related field strongly preferred. Years of service may be substituted for Masters degree for candidates with extensive experience and proven leadership.
Minimum Experience: Minimum of seven (7) years experience in leading facility operations. Must be knowledgeable in Code of Federal Regulations and other regulatory statutes to include facility design standards, environmental laws, and OSHA regulations.
Other:
Preferred Licensure or other certifications:
Preferred Educational Requirements:
Preferred Experience:
Other:
Proven leadership, and advanced problem solving
Excellent verbal and demonstrated written communication skills
Excellent analytical and complex problem solving skills
Ability work collaborate successfully with people at all levels throughout the organization and community
Detailed knowledge of DNV, EPD, DOT, OSHA, CMS and other regulatory guidelines
Collaboration with Senior Administrative Leadership Team and Presidents of each acute care hospital
1A Provides regular reports and proposals to the senior leadership team for facility maintenance
1B Works closely with system leaders in developing facility upkeep plans
1C Works closely with senior leadership team on developing annual operating and capital budgets and then prioritizing the allocation of those funds for highest and best use.
1D Oversees energy pricing and minimizes expense related to current market conditions.
Oversees Financial Operations and Optimizes Investments for Organizational Success
2A Oversees current programs for facility maintenance to reduce investment required in the long-term
2B Designs preventive maintenance programs that extend the useful life of capital equipment
2C Plans for timed replacement of building infrastructure, mechanicals, roof, etc.
Staffing and Productivity
3A Develops work order management program to allocate work orders in a manner that optimizes staffing
3B Conducts an annual review of productivity benchmarking to ensure productivity benchmark and associated budget is achieving appropriate percentiles based on organizational goals
3C Develops skills of management team to oversee bi-weekly productivity reports to ensure annual productivity goals are met
Performance Review, Counseling, Coaching & Employee Engagement
4A Maintains high levels of employee engagement among all direct reports.
4B Provides regular feedback on performance of leaders who are direct reports
Leads safety compliance programs for accreditation of key system service lines
5A Designs safety related systems and programs intended to meet guidelines set forth by DNV, CAP, CARF, CMS, and other applicable regulatory bodies.
5B Designs and implements programs intended to ensure compliance with GA Environmental Protection Division and Department of Transportation. Conducts annual review and report to EPD and directs organization's hazardous materials program.
Budget & Expense Management
6A Oversees the development and management of multiple cost centers with respective budgets.
6B Provides ultimate approval of direct expense projections provided by direct report management team during budget development periods
6C Evaluates supply and contract procurement processes to ensure expense reduction and optimizing pricing
Provides direction for the organization's Environment of Care Program and Environmental Safety Department
7A Designs and oversees programs managed by the Environment of Care Coordinator that ensure compliance with DNV, NFPA, OSHA, FDA, EPA and other health care regulatory agencies. Is knowledgeable in the Life Safety Code and serves as the authority having jurisdiction by reviewing and approving all interim life safety measures/alternative life safety measures.
7B Conducts an annual report for the program's effectiveness and recommends changes needed for program improvements.
7C Serves as chair for the organization's Environment of Care Committee.
7D Works closely with System Leadership in developing annual strategic goals designed to improve the safety of the organization for patients, visitors, staff and others who work within the organization.
7E Serves on the organization's quality committee for ISO certification, and has ultimate responsibility for achieving compliance with CMS & DNV Physical Environment standards; thereby ensuring DNV accreditation.
Leads as a LEAN leader by upholding Quest for Excellence Principles
8A Oversees daily management system deployment for all facilities engineering, including huddles and performance metrics
8B Ensures management team is attending offered courses in Quest for Excellence and follows up regularly with leaders to reinforce the importance of LEAN leadership principles
8C Maintains high proficiency in Quest for Excellence in order to serve as a LEAN coach for respective management staff
External Landscape Management
9A Establishes programs to oversee external landscape management to maximize first impressions of each facility.
9B Works closely with the Foundation on endowments for ongoing maintenance costs associated with donated landscape features
9C Regularly evaluates costs associated with landscaping program to ensure value is optimized
Property Management Oversight
10A Responsible for establishing systems for building maintenance, utilities, janitorial, and landscape on leased buildings and suites.
10B Works closely with property management and owners on resolving concerns with facility maintenance
10C Establishes maintenance programs for leased buildings that achieve reduced operational expenses while maximizing value to the organization and tenants
Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
Vision: Moderate, Frequently 31-65% of time
Kneeling/Stooping/Bending: Occasionally 0-30%
Standing/Walking: Occasionally 0-30%
Pushing/Pulling: Occasionally 0-30%
Intensity of Work: Occasionally 0-30%
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
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Job Description:
Parsons is looking for an amazingly talented Business Unit Operations and Maintenance Director to join our team! In this role you will get to manage a large Infrastructure Operations and Maintenance portfolio on behalf of the client.
What You'll Be Doing:
Will lead workshops and meetings with the Client to ensure compliance with all management systems and develop relationships through establishing truly integrated teams ensuring a collaborative environment is developed for the O&M Contract.
To provide cost management in line with Client budgets and ensure the continued development of innovation and mentoring for the project.
Provide leadership and management for the O&M Contract.
Plan, organize, develop, and control activities to accomplish integrated service objectives.
Lead, mentor and develop a team to ensure operational tasks are delivered on time, within scope and budget.
Monitor all work in progress to ensure that quality and deliverables are maintained.
Oversee the development and implementation of staffing to meet key objectives.
Identify key employees and candidates and plan for their long-term development.
Be the main point of contact for Contract and maintain relationships with key stakeholders, customers and suppliers.
Manage and mentor the team and measure performance of the team.
Provide guidance to the client on a daily basis.
Work closely with Project Directors and technical team to deliver high performance KPIs and maintain a positive relationship with the Client.
Be responsible for budgeting, forecasting, and reporting of all operatinal activities.
Establish and implment strategies to drive efficiencies within the Contract.
What Required Skills You'll Bring:
What Desired Skills You'll Bring:
Minimum Clearance Required to Start:
Not Applicable/NoneParsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.Official account of Jobstore.
Skills and Qualifications:
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What Application Development & Maintenance contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
The Director is responsible for Procure to Pay (PTP), Supply Chain Execution (SCE) and Release Management (RM) functions of Pharmaceutical segment SAP landscapes. As part of the SAP CoE, this role will be responsible for the delivery and maintenance of the pharmaceutical segment SAP Applications, including expansion to new business units (with primary focus on P2P and SCE). This position will also have accountability over the Service Delivery from Manage Service partners.
Responsibilities
Responsible for sustain and run operations.
Drive operational stability, security, compliance, and resiliency.
Improve operational effectiveness, automation, and application health.
Meet business stakeholder needs, improve satisfaction and IT efficiency.
Manage build scope for projects (tech refresh and business initiatives)
Actively engage in overall strategy, solution design and stakeholder alignment.
Actively engage and work with cross-functions and cross-application IT partners and contribute to the success of overall IT goals.
Drive innovation in procure to pay and supply chain execution functions.
Develop and maintain multi-year roadmaps.
Vendor management.
Deliver on financial commitments.
Attract, develop, and retain talent.
Mentor and coach within and outside of the team.
Be a champion of SAP CoE and contribute to shaping the future.
Qualifications
12+ years of experience in IT managing both projects and operations preferred.
BA, BS or equivalent experience in related field preferred. Advance Degree preferred.
Proven successful, large scale end-to-end SAP Project implementation experience.
Proven comprehensive knowledge and experience in SAP ECC and SAP S/4 HANA
Proficiency in providing designs and execution of projects using SAP technologies in Procure to Pay (PTP) and Supply Chain Execution (SCE) functions.
Prior hands-on experience in configuring / development of SAP ECC or SAP S/4 HANA preferably in PTP and SCE functions.
Extensive experience and understanding of cross-functional touch points and impacts of PTP and SCE functions.
Experience in building integrations between SAP and Non-SAP applications primarily external warehouse, planning and procurement applications.
Experience in driving strategies, roadmaps, innovations, and automation efforts.
Extensive experience of working with business stakeholders at all levels.
Ability to collaborate and be able to influence large teams and senior leadership across GTBS and business.
Experience in working with software vendors both technology and resource and establishing good relationships.
Very energetic, enthusiastic, and self-driven
What is expected of you and others at this level.
Provides leadership to managers and experienced professional staff; may also manage front line supervisors
Manages an organizational budget
Develops and implements policies and procedures to achieve organizational goals
Assists in the development of functional strategy
Decisions have an extended impact on work processes, outcomes, and customers
Interacts with internal and/or external leaders, including senior management
Persuades others into agreement in sensitive situations while maintaining positive relationships
Anticipated salary range: $130,700 - $211,050
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 04/05/2024 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here
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Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
As one of the first CDMO’s to support commercialization of bioconjugate products we have a broad and robust expertise in drug conjugation. Delivery of these complex molecules leverages the range of modalities available in Lonza’s toolbox.
With an increasing number of integrated and complex programs, the need to meet customer’s expectations and deliver an end to end supply solution is ever more important. In this role you will manage and control supply planning across site and modality, to provide robust supply scenarios and high quality communication & transparency internally and to our customers.
Key responsibilities:
Integration of current and future demand and supply plans by capturing customer demand. Assess potential discrepancies and risks to deliver supply plans across projects and modalities. Develop alternative scenarios with customer and business impact statements
Evaluate risk associated with the scenarios for the customer and business. Develop mitigation plans to manage the risks. Present the data to key stakeholders as part of the S&OP process.
Engage with the customer working with the program management team to understand demand and present supply scenarios. Provide feedback from the customers discussions across projects and modalities.
Key requirements:
APICS qualified. Degree qualified with Masters in Engineering or Business desired
Many years of solid experience working in the pharmaceutical industry. Strong understanding of mammalian and / or bioconjugates industries
Experience and confidence working in a matrix environment
Financial and business acumen and expertise in S&OP processes. Expert knowledge in planning tools with SAP or equivalent system knowledge preferred
Strategic thinking and approach to planning activities. Self-starter with a high level of autonomy and self-learning. Strong collaborative skills with an ability to engage and influence stakeholders
Fluency in English is a Must and language skills in German is an advantage
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
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POSITION SUMMARY
The Facility Maintenance Manager is responsible for managing a team of Operating Engineers and promoting the safe, efficient and compliant operation of the facility. This individual will be a pro-active leader who is comfortable leading change and can effectively engage with the engineering team, cross functional departments and customers. The Facility Maintenance Manager will act as a strategic partner, providing input to business unit leadership teams and aligning site goals with business unit objectives.
KEY RESPONSIBILITIES
KEY REQUIREMENTS
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.
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Is your career taking you where you want to go?
When it began in 1924, Saia LTL Freight covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful carriers in the U.S., providing nationwide less-than-truckload (LTL), non-asset truckload, and third-party logistics services. Headquartered in Johns Creek, Georgia, Saia is a fast growing company offering industry leading benefits and opportunities to inspire every member of our team. With over 12,000 employees dedicated to their jobs and our customers, you may discover your own career path at Saia.
Under general supervision of the Vice President of Maintenance and Properties, the Director of Maintenance Operations directs the operational and administrative functions of all field fleet maintenance activities including staffing, shop management and safety, expense management, reporting, warranty recovery, parts inventory management, equipment disposition and facility management.
Responsibilities
- Oversees the day-to-day workflow for the maintenance of the equipment fleet ensuring a timely response to operations throughout the network.
- Communicates with regional maintenance managers to determine needs and processes for the purchase and maintenance of equipment, parts and supplies, training, and system needs.
- Assists in preparation and management of the annual maintenance expense budget for equipment including staffing, parts, supplies and vendor expenses.
- Performs maintenance expense trend analyses and analytics for all maintenance expense items to determine departmental strategies and opportunities.
- Approves staffing additions within the group and ensures those resources are appropriately allocated during the budget year.
- Oversees inventory controls and parts procurement for fleet maintenance shops.
- Ensures the field staff is adhering to preferred tire inventory and management practices.
- Assists in the management of facility maintenance activity and expense management.
- Develops and enforces procedures, policies and safety protocols.
- Oversees purchasing and disposition activities for equipment and parts.
- Works with the safety department to develop equipment and maintenance strategies to improve employee safety, ensuring compliance with all federal and/or state requirements.
- Performs other related duties as required.
Preferred Qualifications
- Bachelor’s in Business, Transportation, or equivalent
- 5+ years of fleet maintenance mgmt exp. at the regional or higher level
- Strong communication and interpersonal skills
- Experienced with TMW maintenance software
- Proficient with Microsoft Office Suite
- Ability to travel approximately 60% of the time
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Our Mission
At Saia Inc., success comes down to taking care of the people who matter most – our customers, our employees and our shareholders. The rest will take care of itself.
To safely drive our customers’ success with custom solutions built on the three pillars of our service-focused values: people, purpose and performance.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).
Key Responsibilities:
Requirements:
The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance
Official account of Jobstore.
Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).
Key Responsibilities:
1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:
Requirements:
1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.
The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance
Official account of Jobstore.
Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).
Key Responsibilities:
1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:
Requirements:
1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.
The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance
Official account of Jobstore.
Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).
Key Responsibilities:
Requirements:
The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance of IT systems, ultimately supporting the organization's operational efficiency and business continuity.
Official account of Jobstore.
The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).
Key Responsibilities:
Official account of Jobstore.
Official account of Jobstore.
Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).
Key Responsibilities:
Requirements:
The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance of IT systems, ultimately supporting the organization's operational efficiency and business continuity.
Official account of Jobstore.