Your Browser is Not Supported
Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives by turning the imaginable to reality. Datacom enable our customers, communities and countries to thrive and shape their own futures.
About the Role (your why)
The Experience Manager is a pivotal role responsible for orchestrating the delivery and continuous enhancement of customer and employee experiences. This role acts as a strategic liaison between customers, business leaders, and internal teams, ensuring that customer insights are translated into actionable strategies that drive service excellence and business growth.
Our offices are based in Melbourne, Canberra and Adelaide - We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. This is a Hybrid role where you will be in the office 2 to 3 times per week.
Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.
What you’ll do
As the Experience Manager, your responsibilities will include, but not be limited to:
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll bring
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
#LI-Hybrid
Official account of Jobstore.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About The Role
This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.
This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.
If you already have Baseline Security Clearance this will be advantageous, it is required.
What You’ll Bring
We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.
Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.
As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.
What You’ll Do
In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Manager will:
You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Official account of Jobstore.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
As the IT Service Continuity Manager, you will be responsible for managing the customers’ continuity requirements and IT Service Continuity Management (ITSCM) Services
In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers’ Service Continuity Plans
This role can be based in our Canberra, Melbourne or Sydney Office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements to obtain AGSVA clearances, you must be an Australian Citizen to be eligible for this role (current AGSVA Baseline or NV1 Clearances will be highly regarded).
What you’ll do
At the moment, asan IT Service Continuity Manager, you will be focused on:
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Official account of Jobstore.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.
About the Role (your why)
As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.
You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.
You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).
What You’ll Do:
You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.
You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.
Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.
In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.
Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll bring
You’ll have previous experience:
Along with the following:
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Official account of Jobstore.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
As the IT Service Continuity Manager, you will be responsible for managing the customers’ continuity requirements and IT Service Continuity Management (ITSCM) Services
In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers’ Service Continuity Plans
This role will be based in our Canberra office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements to obtain AGSVA clearances, you must be an Australian Citizen to be eligible for this role.
What you’ll do
At the moment, asan IT Service Continuity Manager, you will be focused on:
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Official account of Jobstore.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.
This role can be based in Sydney, Melbourne or Canberra. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.
What you’ll do
As Service Configuration Manager you will:
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll bring
This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation team.
You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as the Service Configuration Manager contact for our Datacom Customers.
Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model. As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Official account of Jobstore.
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach.
About the Role
Our Customer Centric Managed Services team provide a wide range services to our Clients. We are seeking a knowledgeable all-rounder in Hardware and End User Technology to ensure we deliver value to our customers and internal stakeholders through the delivery of high-quality Hardware Asset Management services, with the goal of optimising the purchase, deployment, utilisation, replacement and disposal of hardware for Datacom customers.
What you’ll do
What you’ll bring
Due to our customer requirements, you must have Australian Citizenship to be considered for this position.
Culture and Benefits
Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.
At Datacom, you'll be recognised and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.
If you would like to know more and this sounds like you. Please apply online today!
Official account of Jobstore.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role
(Your Why)
The Service Delivery Manager role is responsible for ensuring customer satisfaction is high by providing quality services delivered to customers in accordance with contracts. This role provides a single point of contact for clients in relation to the provision of contracted services and is responsible for aligning the customers’ requirements and expectations with Datacom’s service levels.
The key responsibility of the Service Delivery Manager is governance across all areas of a service(s) including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. You will be guided by the Senior SDM on daily tasks and governance activities. This role also holds Datacom to account for quality and customer experience.
What you’ll do
What you’ll bring
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Official account of Jobstore.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
As Senior Cybersecurity Analyst/ Technical Account Manager, you’ll manage and oversee the vulnerability management program for government customers. You will be responsible for identifying, assessing, prioritising, and reporting on the security vulnerabilities of the customer’s systems and applications. You will interact with multiple technical delivery teams and customer application and system owners to ensure timely and effective remediation of the vulnerabilities. You’ll also have the opportunity to define, implement policies and review standard operating procedures for the vulnerability management program and mentor junior analysts.
You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).
What you’ll do
At the moment, as Senior Cybersecutiry Analyst/ Technical Account Manager you will be focused on:
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll bring
You’ll have previous experience:
Along with the following:
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Official account of Jobstore.
Our Purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
About The Role
This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.
This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.
If you already have Baseline Security Clearance this will be advantageous, it is required.
What You’ll Bring
We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.
Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.
As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.
What You’ll Do
In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Manager will:
You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.
Culture and Benefits
Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
If you would like to know more and this sounds like you. Please apply online today!
Official account of Jobstore.
This highly visible Senior Incident Manager role provides an exciting opportunity to join high performing, very experienced team of IT professionals. The team is focused on delivering value to our customers and enjoys a high level of autonomy.
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
Our IT Service Operations team are a passionate bunch, and we genuinely care about maximising the value and service we deliver to our clients. If you get a real kick out of positively impacting some of Australasia’s brightest organisations, read on!
About the Role
As a Senior Incident Manager, you will be responsible for ensuring that all Incidents are carefully managed. This includes collaboration and coordination across technical teams to ensure customer expectations are met, and information needs of decision makers are achieved. The role is outcome oriented and requires engagement with other process managers such as Event and Problem to ensure early identification and reduced likelihood of repeat incidents.
You will work closely with technical specialists across several technologies in a multi-vendor environment. Additionally, you will have responsibility for identification of improvement opportunities, including maintenance and improvement of Incident Management, policies, processes, and procedures, with a focus on continual service improvement. To be successful in this role, you will require Australian Citizenship due to customer requirements and existing Baseline or NV1 Clearances will be highly regarded. This role enjoys flexible working conditions and is available across all our Australia Offices: Sydney, Adelaide, Melbourne, Brisbane, Canberra and Perth
What you’ll do
To be successful in this role you will need to:
What you’ll bring
We are looking for someone who is proficient in leading efficient resolution of incidents using process to solve technical issues and develop a strong cross-functional team cooperation. You will need excellent interpersonal and stakeholder management skills, ITIL Foundation accreditation and a solid understanding of IT Service Management. You will have demonstratable experience as an Incident Manager in large and complex IT and business environments, preferably within managed services.
The following will be highly desirable:
Culture and Benefits
Datacom is ones of Australia and New Zealand's largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
If you would like to know more and this sounds like you. Please apply online today!
#LI-DNI
Official account of Jobstore.
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
Our IT Service Operations team are a passionate bunch, and we genuinely care about maximising the value and service we deliver to our clients. If you get a real kick out of positively impacting some of Australasia’s brightest organisations, read on!
About the Role
As Incident Manager you will be responsible for ensuring that all Incidents are carefully managed, collaborating and coordinating across technical teams to ensure customer expectations are met, and information needs of decision makers are achieved. The role is outcome oriented, and requires engagement with other process managers such as event and problem to ensure early identification and reduced likelihood of repeat incidents.
You will work closely with technical specialists across several technologies in a multi-vendor environment. Additionally, you will have responsibility for identification of improvement opportunities, including maintenance and improvement of Incident Management, policies, processes, and procedures, with a focus on continual service improvement. This role will be a full-time position with rostered on-call.
To be successful in this role, you will need to be an Australian Citizen and be able to achieve Australian Government Baseline clearance.
What you’ll do
To be successful in this role you will need to:
What you’ll bring
We are looking for someone who is proficient in leading efficient resolution of incidents using process to solve technical issues and develop a strong cross-functional team cooperation. We are looking for someone with IT Incident Management experience and you will need excellent interpersonal and stakeholder management skills, ITIL Foundation accreditation and a solid understanding of IT Service Management.
The following will be highly desirable:
Culture and Benefits
Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
If you would like to know more and this sounds like you. Please apply online today!
Official account of Jobstore.
Our Purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
About the Role
The Capacity Manager is responsible for the operation and improvement the Capacity Management process so that managed services and infrastructure can deliver the agreed capacity and performance targets in a cost effective and timely manner.
The Capacity Manager acts as the central point for all capacity and performance related activities between the customer, operational and project teams to is to act as the process subject matter expert ensuring systems have sufficient capacity to deliver client business needs without waste with a focus on the following areas:
What you’ll bring
Responsibilities
Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.
Why Datacom?
Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
If you would like to know more and this sounds like you. Please apply online today!
Official account of Jobstore.
