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Job Title
Within Airline IT Offer Engineering / Pricing Optimisation & Distribution (POD), the Airline Distribution Solutions (ADS) group is driving the solutions for airlines to propose, sell and service any products through any kind of retailer network: Travel agencies, NDC aggregators… and soon other airlines with Nevio (the new Altea major version). In short, the main commercial entry door to Altea handling “everything but the airline website!”
With two flagship products (NDC – “New Distribution Capability” - the industry game changer, driven by IATA and Group Management), we are giving back to the airline the full control on their sales, all the sales: from individual PNR up to XL complex group booking. This was natively designed in offer-based flow, the core concept of Nevio evolution, the most important airline transformation initiative of the decade. This opens the door to very promising evolutions, especially in the field of offer/price differentiation per customer/channels, which will be the airlines’ priority for the years to come.
In the field, it means very interesting challenges, both functional and technical:
We orchestrate Altea commercial flows, end to end, giving a very comprehensive view of the airline business and providing exposure across multiple divisions/trains.
We have a wide range of technical activities, from backend (Java/C++/Quarkus) to frontend (Angular) complemented by data modules, all on their way to Azure!
By becoming a pillar of one of the key Amadeus solution suites today, you will shape our future airline product suite!
Simply make our products work better!
You’ll be:
Understanding customer needs in depth and defining their requirements (directly or via Product Management)
Interfacing with the customer during requirements understand, functional specification, testing and implementation phases
Optimizing solution design to hide complexity of the most advanced capabilities
Producing clear product specification and seamless API definition.
Collaborating with many stakeholders across airline IT, payment and distribution.
Contributing to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
Master's degree in Engineering a plus or equivalent experience
5-10 years hands on experience as a Technical Business Analyst/Product Definitio Analyst building IT solutions
Experience in Airline IT, Hospitality or Distribution business is a plus
Experience in reservations systems or ticketing is a plus
Appetite for technico-functional design and complex business integration
Ability to communicate effectively, both verbally and in writing.
Strong organizational skills with a high attention to detail.
Ability to analyse objectives, considers options and plans.
What we can offer you
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
#LI-EMEA
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Official account of Jobstore.
Job Title
Do you want to make a difference? Do you want to join a business which has a huge growth perspective? Hospitality at Amadeus is the place to be right now.
Hospitality is aiming to become the industry leader that delivers modern, innovative solutions to our customers and enables them to run their businesses more efficiently, more profitably and deliver a great experience for their guests.
Our journey started with a partnership with InterContinental Hotel Group (19 brands, 100 countries and more than 800.000 rooms) for which we are building a community Central Reservation System on a cloud native platform. And we’re now extending our range of products and functionalities with our ongoing projects with MGM (Leading hotel chain for Casinos) and Marriott (First hotel chain in the world, with more than 30 brands in 130 countries, and more than 1.4 M rooms).
Within a multicultural organization spread over Nice, Bangalore, Boston, the Shopping Engine team are in charge of Shopping, Rates, and inventory products of Hospitality Amadeus Central Reservation product, developing the software used to shop and price.
As a Product Definition Analyst in our team, you would be a key player of our success in designing new features, answering the complex needs of our Customers and contributing in building our platform vision.
Assess requirements
* Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
* Analyze business requirements submitted by Product Management.
* Size specification and validation work.
Carry out functional design
* Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
* Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
Overview validation
* Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
* Ensure traceability of tests with specifications
* Ensure production integrity by investigating, validating and prioritizing reported incidents.
Manage relations with key stakeholders
* Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
* Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
Participate to team events
* Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments.
About the ideal candidate
University degree in Computer Science, Information Technology or a related technical field or equivalent experience
Proven experience as a Technical Business Analyst/Product Definition Analyst or similar role within an engineering environment gathering requirements, writing specifications, designing solutions, interacting with other members in a scrum environment.
Ability to understand complex business processes and to translate them into clear documentation
Ideally coming from a strong IT/technical background
Excellent English verbal and written communication skills
Strong analytical and problem-solving capabilities
Good organization skills
Ability to quickly adopt new tools and methodologies
What we can offer you
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
#LI-EMEA
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Official account of Jobstore.
Job Title
The Airline Solutions Engineering division, part of Travel Unit, is accountable for the optimal delivery of the technology and solutions required to achieve the Airline Solutions business objectives. The group encompasses under the same umbrella several domains and a large set of activities: Offer, Order and Traveler Touchpoints & Experience (former Digital for Airlines), Services, and Transversal R&D. Within Airline Solutions Engineering, Offer is responsible of IT solutions for airlines: we are building offers both adapted to the end-user (with the right price and flexibility) and that maximize airlines revenue.
The area is tech-savvy! We build upon technology: Performance for example is key to make sure flight search transactions are fast, efficient, and cost effective; Data processing and machine learning are used across our solutions, to optimize our search, power our dynamic pricing and forecast airline’s revenue management. We have a rich ecosystem of applications, OBE, data, OJF or cloud native Skube. On the business side, we work on a stimulating mix of critical Airline Solutions functionalities like airline search or inventory, and new solutions with a great commercial dynamic like, revenue management, dynamic pricing, or Altéa NDC.
One key mission of the Airline Solutions Engineering group is to enable and support our customers in the retailing transformation and to deliver our airline retailing vision, the future of the PSS: Nevio (formerly known as Next-Gen Altéa)! Within Airline Solutions, Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach!
By ensuring that the airline can propose the most competitive prices, and optimized such a way that it remains profitable, we keep the global travel industry running and we secure its sustainability.
Inside a large and complex ecosystem, our team plays a major role at the hearth of every shopping and booking transaction; we are in charge of the Availability Computation (product: RAAV).
Do you think that Availability Computation is a matter of managing the quantity of seats in an airplane? Well, it is much more than that. Availability Computation is a science, a combination of sophisticated algorithms and interfering data. Data coming from different worlds: Inventory, Reservation, Revenue Management System, Dynamic Pricing, … our product is leveraging the best from those worlds! With the infinite possibilities of traveler's context, and the functional richness of our algorithms, we have the power to provide the most optimized availability.
End-users don’t need to know about availability… but availability is the foundation of what will become the price! And because the price is crucial for the revenues of our customers, we need to work closely with them. We meet them, we listen to them; we propose new ambitious solutions, and we accompany them all along their journey within our ecosystem.
On the technical aspect, RAAV is a critical functionality. It needs to be always up, to run fast and to provide accurate results. Despite these challenging constraints, our mission is simple: “Provide the best offer, to the best traveler, at the best moment and at the best price”.
Within a SAFe/Scrum framework, you will have the opportunity to:
Analyze the business requirements closely with the Product Management
Perform feasibility studies and propose viable solutions
Participate to requirement refinement sessions with our customers
Write solution overview document and functional walkthrough
Establish, review and advertise the proper documentation for product specifications
Ensure the development is in line with the documentation and customer’s expectations
Produce software documentation when relevant
Produce test plans and execute test scenarios
Review and validate customers’ brush tests
Perform end-to-end testing
Support customer’s acceptance phase
Ensure the delivery is aligned with the expectations
Continuously adapt and enrich our high-standard quality processes
Train the organization and support Amadeus Implementation teams on the new products and functionalities
Support customers and foster market adoption
Secure the production integrity
Ensure the maintenance of our solutions
3+ years of experience as a Business Analyst or Solution Definition Analyst
Post-secondary degree in Computer Science or related technical field or equivalent experience
Fluent in English
Team player with good communication skills
Strong analytical and problem-solving capabilities
Customer centricity mindset
Autonomous, motivated and self-driven
Accountable and committed to high quality work
Ability to understand complex business processes and to translate them into clear documentation
Ability to build and deliver presentations to any type of audience
Ability to thrive in challenging situations and to embrace a complex ecosystem
Ability to quickly adopt new tools and methodologies
Knowledge in JIRA, Mural, Confluence, MS Office Suite
Knowledge in agility concepts
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Official account of Jobstore.
Job Title
The Airline Solutions Engineering division, part of Travel Unit, is accountable for the optimal delivery of the technology and solutions required to achieve the Altea business objectives. The group encompasses under the same umbrella several domains and a large set of activities: Offer, Order and Traveler Touchpoints & Experience (former Digital for Airlines), Services, and Transversal RnD. Within Altea Engineering, Offer is responsible of IT solutions for airlines: we are building offers both adapted to the end-user (with the right price and flexibility) and that maximize airlines revenue.
The area is tech-savvy! We build upon technology: Performance for example is key to make sure flight search transactions are fast, efficient, and cost effective; Data processing and machine learning are used across our solutions, to optimise our search, power our dynamic pricing and forecast airline’s revenue management. We have a rich ecosystem of applications, OBE, data, OJF or cloud native Skube.On the business side, we work on a stimulating mix of critical Airline Solution functionalities like airline search or inventory, and new solutions with a great commercial dynamic like, revenue management, dynamic pricing, or Altea NDC.
One key mission of the Airline Solutions Engineering group is to enable and support our customers in the retailing transformation and to deliver our airline retailing vision: Nevio the future of the PSS (formerly known as Next-Gen Altéa, Nevio)! Within Airline Solution, Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach!
The Offer Optimization OPT department is responsible for building a new generation of Price and Product optimization, Retailing and Cockpit solutions inside Offer domain. A special focus is given on the development of new gen UI dashboards and cockpits to help our customers monitor and take control of our Offer products. And OPT is a main contributor to the launch of the Airline Retailing Offering Platform Nevio. So you will participate the build of the Nevio Cockpit either on the Dynamic Pricing Cockpit, the RMS Cockpit, the Product Catalogue UI or any future module related to Offer in Nevio.
Having the required functional knowledge of your Amadeus area
Working using existing procedures or guidelines
Provides inputs to support/influence area decisions
Makes recommendations on new solutions and proposes improvements by analysing different sources of information.
Assessing requirements
Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
Analyse business requirements submitted by Product Management.
Support Pre-Sales teams. Provide all information as required for the elaboration of RFP responses and studies
Size specification and validation work.
Carrying out functional design
Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
Validating end to end
Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off
Ensure production integrity by investigating, validating and prioritizing reported incidents in production
Ensure test plans and test scenarios are defined or participate in their writing. Participate in the validation / acceptance phase of the product cycle ensuring the fine-tuning necessary to finalize the product.
Provide also inputs to QA teams to secure product quality and ensure the appropriate testing strategy is applied.
Managing relations with key stakeholders
Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, QA and Development teams.
Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
Giving focus to UX/UI
Collaborate with UX designer to deliver the most efficient screen in line with Amadeus UI Standards
Get feedbacks from customers on their usage of our UI and analyses them to fix any pain points or frustrations
Conduct with QA exploratory testing
Brainstorm and propose usability improvements
Having room for creativity as we are building a new platform
Being part of a full “Agile” division (all members part of SAFE delivery trains)
Having fun with a group of talented professionals
You have:
A collaborative and proactive approach
The capability to work in a multicultural, global environment
A strong level of English
Passion about cutting edge technology and staying current with industry trends
Great problem-solving skills with the ability to see and solve issues before they snowball into problems
Great communication skills
Good analytic and synthetic capabilities
Change management and flexibility
A natural interest for UX and UI
Technical skills and know-how:
Experience in product definition analysis is a plus
Any experience in UI/UX design is a strong plus
Any experience with UI testing tooling : RobotFramework/Playwright is a strong plus
Any experience in UI development is a plus
Background:
Knowledge/Experience in Amadeus product or Airline/Travel Industry is a plus
A degree in Computer Science or industry related fields or Business Management or equivalent experience
Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits.
Work from anywhere: Flexible teleworking. You will also benefit from a home office set-up premium & monthly allowance.
6 weeks holiday, plus pension contribution and healthcare insurance.
Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.
Professional development in a truly international and multisite environment with a great mix of people.
A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies.
Enter a diverse and inclusive workplace. Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks, and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Official account of Jobstore.
Job Title
Did you know that when you pay with your Credit Card, ApplePay account, PayPal account, … there are a lot of steps between several actors (merchant, bank, card scheme, fraud partner, …) exchanging information so that you can buy your goods?
This is what you’ll discover and deep dive into by joining Outpayce from Amadeus!
Indeed, we are at the cornerstone of flows of money between Airlines, Travel Agencies and Passengers using Amadeus system.
As a Senior Product Definition Analyst, you will have the opportunity to design new and update the existing functionalities of payment products such as 3DS, Fraud screening or Tokenization. You will be fully embedded in an agile team (scrum) part of the Gateway Agile Release Train working closely with other Product Definition Analysts, QA Engineers and Software Development Engineer.
You will have the opportunity to innovate and recommend proposals, while growing in the payments industry.
Key accountabilities:
Assess requirements
Carry out functional design requirements
Manager relations with key stakeholders
About the ideal candidate
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Official account of Jobstore.
Job Title
Did you know that when you pay with your Credit Card, ApplePay account, PayPal account, … there are a lot of steps between several actors (merchant, bank, card scheme, fraud partner, …) exchanging information so that you can buy your goods?
This is what you’ll discover and deep dive into by joining Outpayce from Amadeus!
Indeed, we are at the cornerstone of flows of money between Airlines, Travel Agencies and Passengers using Amadeus system.
As a Senior Product Definition Analyst, you will have the opportunity to design new and update the existing functionalities of payment products such as 3DS, Fraud screening or Tokenization. You will be fully embedded in an agile team (scrum) part of the Gateway Agile Release Train working closely with other Product Definition Analysts, QA Engineers and Software Development Engineer.
You will have the opportunity to innovate and recommend proposals, while growing in the payments industry.
Key accountabilities:
Assess requirements
Carry out functional design requirements
Manager relations with key stakeholders
About the ideal candidate
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Official account of Jobstore.
