Total 5 IT Analyst job vacancies in Administrative / Clerical category in The United States of America

Job Highlights

• Industry: IT Tech
• Location: Kaki Bukit
• Working days: 5 days’ work week
• Working Hours: 9am to 6pm

Job Responsibilities: -

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Job Requirements: -

• Candidates must possess at least a Diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Job Highlights

• Industry: IT Tech
• Location: Kaki Bukit
• Working days: 5 days’ work week
• Working Hours: 9am to 6pm

Job Responsibilities: -

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Job Requirements: -

• Candidates must possess at least a Diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Job Highlights

• Industry: IT Tech
• Location: Kaki Bukit
• Working days: 5 days’ work week
• Working Hours: 9am to 6pm

Job Responsibilities: -

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Job Requirements: -

• Candidates must possess at least a Diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Job Highlights

• Industry: IT Tech
• Location: Kaki Bukit
• Working days: 5 days’ work week
• Working Hours: 9am to 6pm

Job Responsibilities: -

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Job Requirements: -

• Candidates must possess at least a Diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Job Highlights

• Industry: IT Tech
• Location: Kaki Bukit
• Working days: 5 days’ work week
• Working Hours: 9am to 6pm

Job Responsibilities: -

• Provide administrative support for sales and ops team to ensure smooth day-to-day operations
• Keep track of inventory and ensure accuracy of records
• Perform documentation and filing duties
• Generate and collate reports
• Source for viable vendors and request for quotations
• Liaise with vendors on projects and track project milestones to ensure timely delivery
• Handle customer queries on all platforms including emails, tickets, chats and social media
• Assist with User Acceptance Testing (UAT)
• Support ad-hoc duties and projects as assigned

Job Requirements: -

• Excellent communication and writing skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Willing to learn new skills
• Some background in IT helpdesk preferred