Clerk (General Clerk) SEASONAL
7 months ago
WHAT IS THE WAGE AND INVESTMENT (WI) DIVISION? A description of the bu.....
WHAT IS THE WAGE AND INVESTMENT (WI) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas:
Wage and Investment - Customer Account Services CAS, EPSS, e-help Desk Operations, e-help Desk East
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Screens documents, forms, and letters addressed or routed to various offices; researches correspondence not addressed to specific functional areas. Screens material initially identified as "unable to route" to determine information requested and based on thorough knowledge of organization and functions of various offices, determines proper office which the material should be sent. Identifies forms or documents requiring special priority handling and treats them accordingly.
- Receives, opens, sorts, and distributes both incoming and outgoing mail and products; routes mail to various points within and outside the organization. Ensures all mail and products contain sufficient information for proper delivery. Maintains logs for mail and product accountability purposes.
- Receives and processes incoming and outgoing registered and certified mail, and express mail shipments. Maintains appropriate records and/or logs for tracking and reconciliation purposes. Updates appropriate systems to reflect shipment receipts.
- Assists in examining file materials to identify primary subject matter and assigns proper classification from among numerous overlapping possibilities. Determines file number to be assigned.
- Locates and withdraws file material or information from records to meet the needs of users. Follows-up to assure the return of records within the designated loan period.
Starting at $18.16 Per Hour (GS 4)
Official account of Jobstore.