Total 53 Event Manager job vacancies in Iskandar Puteri, Johor Baharu

職位描述
1. 流程管理

負責新資料中心設計圖的審核，從T&C角度發現問題並提出修改意見，確保系統的調試能力。

負責新建資料中心測試和驗收標準的製定。

負責制定新資料中心的T&C計劃和時間表。

審查所有多學科 T&C 文件，確保它們符合資料中心專案的規範和標準。

與總部保持高度協調，推動新建資料中心T&C流程標準化。

2. 專案管理

確保所有調試和測試活動均在現場按照標準和品質方式執行。

領導和管理跨專案的內部和外部調試相關資源。

負責 T&C 進度追蹤和報告，強調管理層的任何潛在風險。

協助新資料中心營運經理完成交接、維運的標準化工作。

資格：

1、電氣、自動化、機械、暖通或相關專業大學學歷。

2. 至少5年以上現場各種施工調試工作經驗；經驗較少的候選人將被視為工程師角色

3.熟悉資料中心設計及建置標準者優先。

4.有超大規模資料中心、大型雲端服務商或金融產業資料中心T&C標準經驗者優先。

5. 較強的領導和組織能力，能進行跨部門的溝通與協調。

6. 具有專案管理技能以及在快節奏、按期限要求的環境中有效工作的能力。

7. 流利使用英語進行閱讀、寫作、應用和溝通；熟悉馬來西亞語和中文者優先

8. 熟悉TIA-942、Uptime Institute Tier、ASHRAE等資料中心標準。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化

週一至週五

上午9點至下午6點（但需要與其他人輪流值班）

職責

• 規劃和協調所有安裝（電信、供熱、電力等）和翻新
• 管理設備和用品的維護，以滿足健康和安全標準
• 檢查建築物的結構以確定是否需要維修或翻新
• 審查公用事業消耗並努力最大限度地降低成本
• 監督所有員工設施工作人員（管理員、技術人員、場地管理員等）和外部承包商
• 控制停車位分配、廢棄物處理、建築安全等活動。
• 根據需要分配辦公空間
• 處理保險計劃和服務合約
• 保留財務和非財務記錄
• 執行分析和預測

要求和技能

• 擁有豐富擔任設施經理或相關職位的經驗
• 精通技術/工程營運和設施管理最佳實踐
• 了解基本會計和財務原理
• 優秀的口頭和書面溝通技巧
• 優秀的組織和領導能力
• 良好的分析/批判性思維

津貼和福利

• 佣金和獎金
• 中心位置
• 事假

Business Nature: Data Center @Iskandar Puteri, Johor

Salary range: Up to RM20000 per month

Job Responsibilities

• Operation and management of data center infrastructure to meet Service Level Agreements (SLAs).
•  Safe operation, maintenance, and management of the entire data center's infrastructure, assets, and vendor management.
• Coordinate with government departments for electricity, fire safety, and water supply to ensure energy and safety measures.
• Ensure safe operation of the data center by organizing and overseeing employee tasks systematically.
• Develop, review, and release SOPs, MOPs, and EOPs related documents to facilities team.
• Conduct effective job skills training for FM staff and execute performance appraisals.
• Optimize departmental collaboration while maintaining effective communication with relevant departments
•  Reviewing, implementing, and accepting FM-related engineering plans.
• Inspect, organize, archive data, documents, and forms related to the data center's FM.
• Develop plans for new data center takeovers, complete recruitment of operations engineers, and on-duty personnel.

Requirements

• Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or related fields. 
• More than ten years of relevant experience in medium/large scale data center (2N M&E infrastructure system, Distributed-Redundancy) infrastructure operations and at least three years of management experience.
• High awareness of safety risks to ensure reliable data center operations.
•  Proficient in the operation and maintenance of high-voltage/low-voltage/UPS/diesel generators/HVAC/plumbing/fire safety/security/access control/monitoring systems.
• Familiar with data center standards such as TIA-942, GB/T 50174-2008; Knowledge of ITSM concepts and standards, including ITIL/ISO 20000; and knowledge of incident/change/problem management processes.
•  Effectively manage and drive the data center's basic operations team, conduct operational services including daily operations, emergency response, and continuous improvement.
• Effectively manage data center vendor services to ensure outsourced services such as maintenance and engineering meet data center operational requirements and company management policy requirements.
•  Ability to plan resources based on existing data center facilities, power, and cooling capacities, and develop solutions for specific customer resource needs.
• Experience in energy management to continuously optimize data center energy consumption levels and PUE.
• .Strong writing skills to develop various types of forms, records, reports, and plans according to company management requirements, data center operation needs, and client demands.
• Strong communication skills to coordinate and communicate effectively with internal company departments, municipal departments, service providers, clients, etc.
• Strong sense of responsibility, ensuring stable data center operations from the perspectives of the company, data center, and clients, delivering excellent infrastructure and environmental services to clients.
• Apart from data center operations experience, candidates with experience in data center planning, design, and engineering implementation will be given priority.

• Possess intermediate or higher professional certifications in high-voltage/low-voltage/HVAC or equivalent. Candidates with international certificates related to data centers such as CDCP, CDCD, CDCMP will be preferred.

   

Benefits

• Opportunities for promotion
  
• Professional development

Business Nature: Data Center @Iskandar Puteri, Johor

Salary: UP to Rm20000 per month

Job Responsibilities:

• Review of design drawings of the new data center, identify problems from T&C perspective and propose revisions to ensure system’s ability for commissioning.
• Formulation of testing and acceptance standards for new data centers.
• Development of T&C plan and schedule for new data centers.
• Review all multi-discipline T&C documents to ensure they are compliant with the specifications and standards of the data center project.
• Maintain a high degree of coordination with the headquarters, and promoting the standardization of T&C process of new data centers.
• Ensure all commissioning and testing events are executed up to standard and quality manner on-site.
• Lead and manage commissioning related resources, both internal and external across projects.
• T&C progress tracking and reporting, highlight any potential risks to management.
• Assist the operation manager of the new data center to complete the standardization of handover, operation and maintenance.

Requirements

•  Bachelor's Degree in electrical, automation, mechanical and HVAC or related majors.
• Minimum 5 years’ experience in various construction commissioning roles on site; candidate with less experience will be considered as Engineer role.
•  Familiar with data center design and construction standard are preferred.
•  Experience of T&C standard for hyper-scale data center, large cloud service provider or data center for financial industry are preferred.
• Strong leadership and Organizational skills, be able to communicate and coordinate cross- department.
• Demonstrated project management skills and the ability to work effectively in a fast-paced, deadline-driven environment.
• Fluent use of English for reading, writing, application and communication; Familiar with Malaysian and Chinese are preferred.
•  Familiar with the data center standards such as TIA-942, Uptime Institute Tier, ASHRAE, etc.

Benefits

• Opportunities for promotion
• Professional development

業務性質：資料中心@Iskandar Puteri，柔佛州

薪資範圍：每月高達 RM20000

工作職責

• 資料中心基礎設施的運作和管理以滿足服務等級協定 (SLA)。
• 整個資料中心基礎設施、資產、供應商管理的安全維運管理。
• 與政府電力、消防、供水等部門協調，確保能源和安全措施。
• 透過有系統地組織和監督員工任務，確保資料中心的安全運作。
• 制定、審查並向設施團隊發布 SOP、MOP 和 EOP 相關文件。
• 對FM員工進行有效的職位技能訓練並執行績效評估。
• 優化部門協作，同時與相關部門保持有效溝通
• 檢討、實施和接受 FM 相關工程計劃。
• 檢查、整理、歸檔與資料中心FM相關的資料、文件和表格。
• 制定新資料中心接管計劃，完成營運工程師和值班人員的招募。

要求

• 電機工程、機械工程或相關領域本科及以上學歷。
• 十年以上中大型資料中心（2N機電基礎設施系統、分散式冗餘）基礎設施營運相關經驗及至少三年管理經驗。
• 高度的安全風險意識，確保資料中心可靠運作。
• 精通高壓/低壓/UPS/柴油發電機/HVAC/水暖/消防/安防/門禁/監控系統的操作和維護。
• 熟悉TIA-942、GB/T 50174-2008等資料中心標準；了解 ITSM 概念和標準，包括 ITIL/ISO 20000；以及事件/變更/問題管理流程的知識。
• 有效管理及驅動資料中心基礎營運團隊，進行包括日常營運、緊急應變、持續改善等營運服務。
• 有效管理資料中心供應商服務，確保維護、工程等外包服務符合資料中心營運要求和公司管理政策要求。
• 能夠根據現有資料中心設施、電力和冷卻能力規劃資源，並針對特定客戶資源需求開發解決方案。
• 擁有能源管理經驗，持續優化資料中心能耗水準和 PUE。
• .較強的寫作能力，能夠根據公司管理要求、資料中心營運需求、客戶需求制定各類表格、記錄、報告、計畫。
• 較強的溝通能力，能夠與公司內部部門、市政部門、服務提供者、客戶等進行有效的協調與溝通。
• 強烈的責任感，從公司、資料中心、客戶的角度確保資料中心穩定運行，為客戶提供優良的基礎設施和環境服務。
• 除資料中心營運經驗外，具有資料中心規劃、設計和工程實施經驗的候選人將被優先考慮。

• 擁有高壓/低壓/暖通空調或同等級的中級或高級專業認證。具有CDCP、CDCD、CDCMP等資料中心相關國際證書的候選人將優先考慮。

好處

• 晉升機會
  
• 專業發展

業務性質：資料中心@Iskandar Puteri，柔佛州

薪水：每月高達Rm20000

工作職責：

• 審查新資料中心的設計圖紙，從T&C角度發現問題並提出修改意見，確保系統的調試能力。
• 制定新建資料中心的測試和驗收標準。
• 制定新資料中心的 T&C 計劃和時間表。
• 審查所有多學科 T&C 文件，確保它們符合資料中心專案的規範和標準。
• 與總部保持高度協調，推動新建資料中心T&C流程標準化。
• 確保所有調試和測試活動均在現場按照標準和品質方式執行。
• 領導和管理跨專案的內部和外部調試相關資源。
• T&C 進度追蹤和報告，突顯管理層的任何潛在風險。
• 協助新資料中心營運經理完成交接、維運的標準化工作。

要求

• 電氣、自動化、機械和暖通空調或相關專業學士學位。
• 至少 5 年現場各種施工調試工作經驗；經驗較少的候選人將被視為工程師角色。
• 熟悉資料中心設計及建置標準者優先。
• 有超大規模資料中心、大型雲端服務供應商或金融業資料中心T&C標準經驗者優先。
• 較強的領導能力和組織能力，能夠跨部門溝通協調。
• 具備專案管理技能以及在快節奏、按時完成任務的環境中有效工作的能力。
• 流利地使用英語進行閱讀、寫作、應用和溝通；熟悉馬來西亞語和中文者優先。
• 熟悉TIA-942、Uptime Institute Tier、ASHRAE等資料中心標準

好處

• 晉升機會
• 專業發展

職責：

1. 流程管理

負責新資料中心設計圖的審核，從T&C角度發現問題並提出修改意見，確保系統的調試能力。

負責新建資料中心測試和驗收標準的製定。

負責制定新資料中心的T&C計劃和時間表。

審查所有多學科 T&C 文件，確保它們符合資料中心專案的規範和標準。

與總部保持高度協調，推動新建資料中心T&C流程標準化。

2. 專案管理

確保所有調試和測試活動均在現場按照標準和品質方式執行。

領導和管理跨專案的內部和外部調試相關資源。

負責 T&C 進度追蹤和報告，強調管理層的任何潛在風險。

協助新資料中心營運經理完成交接、維運的標準化工作。

資格：

1、電氣、自動化、機械、暖通或相關專業大學學歷。

2. 至少5年以上現場各種施工調試工作經驗；經驗較少的候選人將被視為工程師角色

3.熟悉資料中心設計及建置標準者優先。

4.有超大規模資料中心、大型雲端服務商或金融產業資料中心T&C標準經驗者優先。

5. 較強的領導和組織能力，能進行跨部門的溝通與協調。

6. 具有專案管理技能以及在快節奏、按期限要求的環境中有效工作的能力。

7. 流利使用英語進行閱讀、寫作、應用和溝通；熟悉馬來西亞語和中文者優先

8. 熟悉TIA-942、Uptime Institute Tier、ASHRAE等資料中心標準。

*** 必須具備國語能力

薪資高達 RM20,000

工作時間：上午 9 點至下午 6 點

工作日：週一至週五

福利：津貼、EPF、SOCSO、OT、獎金

✔ Operations Manager (Warehouse / Supply Chain / Logistics)

✔ Building Materials Supplier

✔ Ulu Tiram, Johor

✔ Monday - Friday : 8.00am - 5.30pm & Saturday : 8.00am - 12.00pm

✔ Salary can be up to RM7000

✔ Min 3 - 5 years' working experience in managing warehouse operations

Job Responsibilities :

• Oversee daily activities of the warehouse operation and proper management in inventory control
• Develop and implement operational policies and procedures
• Manage the supply chain and logistics functions
• Oversee all aspects of operations, including scheduling, quality control and safety protocols

Requirements :

• Degree in any field
• Min 3 - 5 years' working experience in related field

Benefits

• Allowance
• Medical benefits

✔ 營運經理（倉庫/供應鏈/物流）

✔ 建築材料供應商

✔ 柔佛州烏魯地南

✔ 週一至週五：上午 8.00 至下午 5.30 週六：上午 8.00 至中午 12.00

✔ 薪水可高達 RM7000

✔ 至少 3 - 5 年管理倉庫營運的工作經驗

工作職責 ：

• 監督倉庫運作的日常活動以及庫存控制的適當管理
• 制定並實施營運政策和程序
• 管理供應鏈和物流功能
• 監督營運的各個方面，包括調度、品質控制和安全協議

要求 ：

• 任何領域的學位
• 至少 3 - 5 年相關領域工作經驗

好處

• 津貼
• 醫療福利

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in JB. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

To help to achieve this, we will provide you with a competitive base salary, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Branch Operations Manager and the Service Team.

In this role you will be responsible for:

• Driving sales revenue by hunting new business opportunities via leads and enquiries
• Identify customer needs and analyse their needs for upsell and cross sell opportunities

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Attractive base salary
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial (M) Sdn Bhd

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

To lead, develop and inspire a team of Visual Merchandising/Activity co-workers in creating exciting range presentation solutions that provide an easy and convenient shopping experience, increase vitality and ensuring a clear commercial calendar activities message is throughout store during each launch that will increase the frequency of the visitation in the store thereby contributing to positioning the IKEA Brand in the local market as the home furnishing specialist and the IKEA store as an up-to-date and innovative destination that always offers something new.

Your assignment

• Lead and manage a team of Visual Merchandising/Activity co-workers and inspire and challenge them to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store.
• Responsible for gathering and translating knowledge of people's needs and dreams in the local market, the launch package from country commercial calendar package into relevant and inspiring range presentation solutions that support a convenient shopping experience, reflect the local needs of life at home and show that there are always something new and exciting happening in the store.
• Lead a team of Visual Merchandising/Activity Co-workers in creating relevant, inspiring, affordable and commercial range presentation solutions based on the country commercial calendar package that reflect a wide variety of styles, price levels, meet many individual tastes and exceed visitor's expectations.
• Keep up to date and knowledgeable about retailing, home furnishing and trends in order to support the Com&In manager to facilitate and/or support workshops that generate creative directions that inspire and surprise visitors with a strong visual impression.
• Responsible for the recruitment and competence development of Visual Merchandising/Activity co-workers and securing personal succession planning by constantly searching for potential candidates.
• Provide active support in developing the department action plan using layout as a commercial tool as well as range presentation and vitality initiatives that are focused on growing the business and supporting long-term profitability and execute agreed plans together with the Com&In team and other functions.
• Responsible for the ordering of materials and racking used in the construction of displays, ensuring that the team always keeps visitors in mind, minimise disruption and communicate changes when working on the shop floor.
• Act quickly to exploit commercial opportunities and ensure the Visual Merchandising/Activity co-workers understand the impact of Com&In actions on the financial result.
• Ensure that Visual Merchandising/Activity co-workers base their work on the layout as a commercial tool and execute range presentation solutions with high quality, simplicity, cost-effectiveness and efficiency by applying national directions and using global tools and best practices.
• Actively contribute in the national Visual Merchandising/Activity Managers network and share national directions and global tools with the Visual

As a Boutique Manager at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional customer service and driving sales to meet and exceed targets. In this role, you will represent Belmond brand with professionalism and passion, creating a memorable shopping experience for every guests. This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. 

Primary Responsibilities include

• Providing personalized styling advice and product recommendations
• Building and maintaining strong customer relationships to drive repeat business
• Processing transactions accurately and efficiently
• Maintaining a well-presented and organized boutique environment
• Staying informed about current fashion trends and product knowledge
• Collaborating with team members to achieve sales goals and contribute to the overall success of the boutique

Eastern & Oriental Express is relaunching on February 19, 2024. In preparation, Belmond is recruiting a new team of genuine, authentic people with a passion for travel, discovery, and guest interaction. We seek a diversity of talents and prize attitude above skills: full training will be given for the right people, and the new team will be able to practise working together and forge a great team spirit prior to the launch date. 

Eastern & oriental express: a living legend 

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.  

Everything about our train is extraordinary – and we want you to be, too. 

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. 

The Belmond & LVMH Family 

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. 

• Previous experience in luxury retail sales preferred
• Passion for fashion and luxury goods
• Excellent communication and interpersonal skills
• Strong sales skills and the ability to meet targets
• Professional and polished appearance
• Flexibility to work a variety of shifts, including weekends and holidays

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude. 

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.  

Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide. 

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: 

• Competitive salaries and insurance plans. 
• Complimentary and preferred rate experiences at our iconic destinations. 
• Wellness programs 
• Meals and uniforms are provided. 

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys. 

To lead and manage a team of interior design co-workers to create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA brand as the leader in life at home and increase interest for home furnishing in the local market.

Your assignment

• Lead and manage a team of Interior Design co-workers and over all secure our uniqueness of the IKEA identity in range presentation and home furnishing solutions in room settings, homes, vignettes, and sales support areas.
• Be responsible for gathering and arrange co-worker team and the other stake holder for home visit interview, plan in secure time, cost, and quality throughout the work process. Overall secure the life at home has been apply into locally relevant, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way.
• Actively support in the development of the department action plan with interior design initiatives that are focused on growing the business and support long-term profitability and execute agreed plans together with the Com&In team and other functions.
• Responsible of preparation for measuring performance interior design part /related functional review points to identify improvement areas and using the details follow up and learning to improve the team.
• Secure that interior designers team execute home furnishing solutions with high quality, simplicity, cost-effectiveness, and efficiency using global tools and best practices.
• Be responsible for the recruitment and competence development of Interior Design co-workers and secure successor planning by constantly searching for potential candidates.

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in JB. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

To help to achieve this, we will provide you with a competitive base salary, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Branch Operations Manager and the Service Team.

In this role you will be responsible for:

• Driving sales revenue by hunting new business opportunities via leads and enquiries
• Identify customer needs and analyse their needs for upsell and cross sell opportunities

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Attractive base salary
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial (M) Sdn Bhd

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

• Review and keep track of sales (set daily target and ensure achievement of sales target).
• Reports to Area Manager on staff performance and sales/shop performance.
• Lead and manage a team of retail staff to produce the best performance.
• Handle overall shop operations and ensure consistency in the standard of retail operations.
• Review staff strength and delegate of duties accordingly.
• Liaise/follow up with HQ on stocks support.
• Implement/execute sales & promotion plans.
• Provide feedback on stocks, customers, and market situation to HQ.
• Execute and monitor theft prevention SOPs
• Responsible to increase/build clientele (database) to increase regular customers.
• Conduct staff performance appraisal to identify strength and weakness
• Lead the team to provide and excel customer service as per the brand standards
• Conduct operational training (OJT) to staff and monitor accordingly
• Any other assignment as directed by immediate superior as and when required.