Total 15 Customer Service Manager job vacancies in Maintenance / Repair category in Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia

Requirements:

• Minimum qualification of Degree in Property Management/Building or any other related fields with good academic results.
• Knowledgeable in Strata Management Act (2013) and all other acts / regulations relevant to property management
• At least 2 years’ experience in same related fields
• Good communication skills.

Job Description:

• Overall control on the implementation of operational procedures, system and management performance.
• Monitor collection of billing for service charges, assessment, quit rent, insurance premium, water charges, etc
• Any other job functions that may be assigned by the Management from time to time.

Perks & Benefits

• Commission and bonus
• Medical insurance

要求：

• 至少擁有物業管理/建築或任何其他相關領域的學位，並具有良好的學術成績。
• 熟悉物業管理法 (2013) 以及與物業管理相關的所有其他法案/法規
• 至少 2 年相同相關領域的經驗
• 良好的溝通能力。

職位描述：

• 對操作程序、制度和管理績效的實施進行全面控制。
• 監控服務費、評估費、地租、保險費、水費等帳單的收取
• 管理層可能不時指派的任何其他工作職能。

津貼和福利

• 佣金和獎金
• 醫療保險

§  Based in Kuala Terengganu, areas of coverage , Kelantan, Terengganu, Pahang, Johor. Company car will be provided.

§  Searching for new clients / expand existing client base,  who could benefit from your products in a designated region  

§  Identifies current and future customer service requirements by establishing personal rapport with potential, and actual customers and other persons in a position to understand service requirements

§  Persuading clients that a product or service will best satisfy their needs,   

    o  by explaining or demonstrating cost reductions and operations improvements.

    o  by positioning our products as the best solutions for prospective clients

§  Calculating client quotations           

§  Negotiating tenders and contracts terms      

§  Offering after-sales support services           

§  Preparing Sales reports , by collecting, analyzing, and summarizing sales information and engineering and application trends.           

·     Identifying areas to improve customer satisfaction and repeat business

§  Set and achieve sales goals and quotas on a quarterly basis            

§  Followup on payments collection from customers  

§  Manage all on-site installation, repair, maintenance works including planning and undertaking scheduled maintenance

§  responding to breakdowns, diagnosing faults, repairing equipment.

§  supervising engineering and technical staff.

§  Work independently with little supervision & able to manage service/Maintenance  calls that require more time than anticipated without becoming frustrated or rushing through a job

§  playing an active role in helping the organization set up and execute preventive maintenance, predictive maintenance, or any other preferred maintenance program

                                    

other supporting jobs funtions               

·     Makes continuous improvement through investigation and recommendations to Manager.  

·     Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed       

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal development opportunities

§總部位於瓜拉登嘉樓，涵蓋範圍包括吉蘭丹、登嘉樓、彭亨、柔佛。將提供公司汽車。

§ 尋找新客戶/擴大現有客戶群，他們可以在指定地區從您的產品中受益

§ 透過與潛在客戶、實際客戶和其他能夠了解服務需求的人員建立個人融洽關係，確定當前和未來的客戶服務需求

§ 說服客戶產品或服務將最好地滿足他們的需求，

o 透過解釋或展示成本降低和營運改善。

o 將我們的產品定位為潛在客戶的最佳解決方案

§ 計算客戶報價

§ 談判投標和合約條款

§ 提供售後支援服務

§ 透過收集、分析和總結銷售資訊以及工程和應用趨勢來準備銷售報告。

· 確定提高客戶滿意度和重複業務的領域

§ 按季設定並達成銷售目標和配額

§ 跟進客戶付款狀況

§ 管理所有現場安裝、維修、維護工作，包括規劃和進行定期維護

§ 回應故障、診斷故障、修理設備。

§ 監督工程技術人員。

§ 在很少監督的情況下獨立工作，能夠管理需要比預期更多時間的服務/維護呼叫，而不會感到沮喪或倉促完成工作

§ 在幫助組織建立和執行預防性維護、預測性維護或任何其他首選維護計劃方面發揮積極作用

其他輔助作業功能

· 透過調查並向經理提出建議來持續改進。

· 與工作性質相關的其他職責和責任可以根據需要臨時或永久分配

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 個人發展機會

78870 - Maintenance Manager

This Maintenance Manager will report to the Client Delivery Manager and will work within UK Power Networks Services based in our London Canary Wharf office. You will be a permanent employee.

You will attract a salary of £76,229 plus car and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 02/05/2024

We also provide the following additional benefits

• Annual Leave
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

Job Purpose:

You will conduct and organise maintenance of our client's electrical network and assets, whilst ensuring that there is no unplanned disruption to the electricity supply. You will help manage engineering and craft resource to ensure maintenance activities are undertaken in a safe and efficient manner.

The Commercial Buildings Team holds responsibility for the control, operation and maintenance of High and Low voltage electrical networks at multiple sites. These sites are primarily on the Canary Wharf Estate.

You will be at the operational heart of this arrangement, and hold responsibility for operational and maintenance duties, including Management responsibility for staff, contractors and network assets / maintenance.

You will report into the Client Delivery Manager and manage the daily operational work. In delivering the Operation & Maintenance activities. You must ensure accurate records are maintained and prepared for the clients to demonstrate auditable compliance against commercial contracts.

Principal Accountabilities:

• Undertake and planning of maintenance of the Commercial Buildings HV/LV networks to meet scheduled targets.
• Produce an annual maintenance plan for acceptance by relevant building management.
• Ensure all work is undertaken following UKPN procedures for health, safety, quality, environmental and welfare.
• Deliver (and comply with) safety related audits and actions
• Maintain security of our client's electrical supplies
• Meet the customer's expectations in respect to quality, flexibility and reliability of service.
• Complete necessary associated administrative duties including production of monthly report to the Client Delivery Manager.
• Ensure maintenance reports are prepared and provided to the client promptly.
• Support the customer organise and deliver new connection requests, change of tenancy, energisation / de-energisation on the LV metered network including liaising with UKPN to raise supply MPANs.
• Support the Client Delivery Manager in projects and duties as assigned
• Carry out operational Senior Authorised Person duties in the delivery of the operations and maintenance requirements and new supplies.
• General Availability out of normal office hours for fault response.
• Manage contract resources in the delivery of operations and maintenance works.
• Raise quotations for re-chargeable works.
• Manage client interface to ensure all maintenance requirements are met minimising disruption to the building tenants.

Nature and Scope:

• Co-ordinate daily construction and maintenance activities with Client / Principal Contractor's ensuring programmes are met.
• Obtain quotations from suppliers and manage Purchase Order requests with Finance & Governance team.
• Change Management - ensure early warning notices are brought to the attention of the Stansted Manager / Commercial Manager & Client.
• Provide technical support as part of the Operation &Maintenance team.
• Deliver team briefings, give feed-back.
• Identify potential project risks/opportunities (raise awareness within team / company).
• Seek continuous improvement.
• Required to participate in a standby rota and work additional hours to maintain the supplies to our clients infrastructure.
• Support the Client Delivery Manager in the delivery of our client development and Key Account Management Plan.
• Represent UKPNS at client and contractor meetings to meet our client requirements.
• Manage the compliance with all SHE&Q procedures required by UKPNS and the clients we work with.
• Specification and procurement of goods and services to complete engineering tasks.
• Daily Management of Operational team including setting of IPR's, control of overtime and operational costs.
• Management of the daily activities of the team to ensure the successful completion of all engineering tasks.
• Working with the Client Delivery Manager to ensure all commercial, contract and financial aspects are complied with for the Operational Team.
• Working with the Client Delivery Manager to ensure resources are available following the agreed plans to complete all engineering activities according to our client requirements.
• Compliance with the Distribution Safety Rules and Authorisation Processes.
• Prepare Method Statements and Risk Assessments.

Qualifications:

Essential

• Electrical Engineering Technical Qualification
• Experience with MS Office software applications.
• Experience in distribution systems, switchgear, transformers /cables and knowledge in protection systems.
• UKPN Senior Authorised Person
• Hold a current and valid full UK driving licence.
• Provide technical support as part of the Commercial Buildings team.
• Attend and contribute to team briefings, give feed-back
• Identify potential project risks/opportunities (raise awareness within team / company)
• Read electrical line drawings and understand content.
• Work in different environments, including confined spaces and at height
• An understanding of all statutory requirements, including HS&E regulations.
• Team player
• Live within 2 hours of the main sites.
• Required to participate in standby arrangements and work additional hours to maintain supplies.
• Work unsocial hours to respond to faults on system
• Basic knowledge of finance

Desirable

• A broad understanding of UK Power Networks Services businesses.
• Knowledge of UK Power Networks Services PC&G process.
• Travel around the Commercial Buildings clients' sites.
• Ability to manage time and to meet deadlines.
• To be skilful in decision-making.
• Relevant Safety Qualification such as IOSH or NEBOSH.
• Knowledge of Construction Design and Management Regulations.
• Record of team working
• Experience managing teams of staff / external contractors
• Supervisory qualification (Certificate in Management or equivalent)
• Experience managing small projects
• Work as individual or as part of a team
• Ability to work under pressure and remain focussed on problems

Job Posting Start Date 03-15-2024 Job Posting End Date 05-12-2024

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Automation Maintenance Manager located in Austin, TX.  

Reporting to the Sr. Reliability Engineering Manager the Automation Maintenance Manager Directs activities of personnel engaged in the troubleshooting, repairing and maintenance of manufacturing equipment in order to attain goals consistent with cost, quality, and delivery requirements. 

What a typical day looks like:

• Directs daily department activities in order to maximize equipment utilization and support production needs.
• Establishes preventative maintenance schedules. 
• Forecasts operating costs of department and directs preparation of budget requests.
• Reviews and establishes material, equipment, and manpower resource requirements.
• Coordinates maintenance activities with other functional groups such as engineering and operations.  Selects and develops personnel to ensure the efficient operation of the departmental function. 
• Administer safety programs in order to provide a safe and clean workplace for employees.
• Generates maintenance logs and other operations metrics.

The experience we’re looking to add to our team,

• Typically requires a Bachelor's Degree or equivalent experience.
• Typically requires 10 years of related to Maintenance.
• 5 – 7 experience as a manager.
• FDA Regulatory experience is preferred.
• CMMS system experience.
• Large multi functional management experience.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers

EC37

Job Category

Operations

Relocation: Eligible for domestic relocation only

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Our 2 Apart-Hotels are based in the heart of London – The Lincoln Suites in Holborn & Stow Away in Waterloo.

Both properties have together 74 suites & studio apartments which come fully equipped with everything our guests will need to make themselves settle in and feel at home – a comfy bed, an efficiently designed kitchenette and space to unwind as well as laundry facilities on site.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

Both hotels are managed by Cycas Hospitality – We pride ourselves on creating teams where people can be themselves, so that they can deliver positively OUTRAGEOUS service, to grow our company and each other.

Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

If you have a hands-on approach, always come to work with a smile and want to make sure everyone arounds you leaves smiles as well than read on – you are just the character we are looking for. We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

The Lincoln Suites and Stow Away – Waterloo offers guests a unique experience from traditional hotels. With us you will find somewhere that feels like a home. All our rooms have more living and working space than you would find in a conventional hotel guest room. Reporting to the Cluster General Manager, your core purpose will be:

DUTIES & RESPONSIBILITIES:

Key Tasks includes –


Maintain and develop the maintenance reporting procedure to ensure that Hotel defects are reported, recorded and repaired as quickly as possible
Lead a daily schedule for the hotel maintenance team in response to guest feedback, general hotel requirements from The General Manager and department requests in accordance with the preventative maintenance plan



Responsible for all Hotel’s on-site contractor activity ensuring they all comply with H&S.
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
Establish and manage an effective room maintenance program.
Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.



Develop, implement and manage all health and safety policies, including raising awareness within the Hotels and issuing all permits to work.
Ensure statutory compliance checks are carried out in accordance with current legislation and company policy, in a timely manner and that findings are recorded in the appropriate place and any necessary action taken.
Ensure all equipment are maintained in good working order and all necessary checks are regularly completed.
Carry out training as necessary to ensure all staff work safely, and to the required company standard.
To identify and report hazards and maintenance requirements.
Carry out regular checks on work to help illustrate an improvement in the quality and finish of the Hotels.
Ensure that any subcontractor on-site works to the required standard, completes all the necessary paperwork and completes the job to the specification set out.
Maintain continued improvement in the Environmental performance of Hotels and monitor.
Ensure materials are kept safe, accounted for, and also ensure a base stock of certain items is at hand to make speedy repairs.
To comply with statutory and legal requirements for Fire, Hygiene, Health and Safety, Licensing and Employment Law, and water hygiene to ensure that members of the Team are also aware of these requirements.
Maintain stock control and process orders
Be part of the escalation process and be available to attend emergencies when necessary
Develop and maintain relationships with our preferred suppliers to drive quality.
Undertake mains repairs in a timely and efficient manner minimising disruption to guests


WHAT YOU SHOULD BRING:


Great attention to detail.
Is proficient in painting and decorating.
IT literate
Have previous experience working in hotels.
Be hands-on.
Can demonstrate an understanding of budgeting control management and planning.
Excellent understanding of Health and Safety in the Workplace..
Proven fault-finding and problem-solving skills within buildings.
Have experience of managing projects/staff
Experience of working with and managing contractors
Fluency in English.
A sense of humour.


EXCELLENT COMPANY BENEFITS


Full Time £40,000.00 per annum.
Exclusive employee discounted rate to Cycas managed hotels.
Reward & Celebration program.
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities
We take having fun seriously.


We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

***Cycas Hospitality is a hotel management company specialising in extended-stay hotels. We manage a number of award-winning hotels throughout Europe***

If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

The role

The role of Facilities Manager is to manage a single site and to support the Director of Finance on delivering excellent service to the wider organisation and partners in line with the organisation core values. Responsible for the security, maintenance and service of work facilities to ensure that they meet our operational needs, compliance with regulatory standards and act as first point of contact for all facilities matters. Over the duration of the contract period the individual will lead and support the senior leadership team on:

• Creating a five-year building strategy for the maintenance of the buildings and the support the development of the charity's operational use of the premises;
• Operational management of the buildings including health and safety and sourcing contractors at the best value for money;
• Improve the environmental sustainability of the charity's buildings and facilities;
• To provide day to day support in ensuring a safe and fit for purpose environment that contribute to the wellbeing of clients and employees.

The ideal candidate must:

• possess excellent communication skills with the ability to collaborate, understand and incorporate others' perspectives in the execution of their duties;
• Understanding of building and construction industry resources, financial astuteness -budgeting, data analysis and getting the best value for money;
• General proficiency in technology systems supporting organisations infrastructure along with excellent organisational skills and problem-solving ability along with continuous professional development to ensure an effective and efficient facilities management strategy;
• Be able to take a full ownership of facilities function, possess ability to fully operate on their own initiative and with minimal, long arm supervision support;
• Has an understanding of Health and Safety in a residential and commercial premises;
• Has a recognised Health and Safety certificate (NEBOSH);
• Has an understanding of compliance requirements and certification in both a residential and commercial environment.

• Ensure Providence Row as a Landlord meets all legal compliance regulations (i.e. H&S, Fire, Legionella, Electrical, etc);
• Undertake projects for capital expenditure to complement the charity's longer - term plans for the Wentworth Street site, including liaison with other tenants, to ensure the Dellow building is fit for purpose and meets lease requirements;
• Create and manage long term (5 -10 years) cyclical buildings maintenance plan for the site;
• In support of the cyclical maintenance; implement a building, equipment and furniture and fixture register to aid maintenance and replacement including compliance with health and safety regulation;
• Oversee onsite contractors for major refurbishment or other major works to ensure timely completion within budgeted resources;
• Support the Director of Finance by providing regular updates about progress on buildings management and major capital expenditure;
• Work with the Director of Services and Heads to ensure that service delivery areas are fit for purpose and comply with health and safety and enabling environment standards;
• Ensure that all pre planned maintenance is booked in and all remedial works is carried out within the recommended timescales;
• Draft contracts to go out to tender and be part of the tender and award process.

• Ensure the charity's health and safety, fire and all other facility related policies are regularly reviewed, updated and is implemented across the charity;
• Create and manage reactive schedule of works;
• Create and manage planned preventative maintenance schedule of works;
• Create and manage a schedule of planned and ongoing works and provide regular (weekly/daily) update to all key stakeholders within the organisation. Keeping the regular communication and updates is crucial aspect to this role;

• Monitor maintenance visits by contractors to ensure compliance with contractual arrangements. This include contractor's checking in and out of the premises, together with checking, agreeing and signing off all works performed;
• Use best business practices to manage and reduce operation costs;
• Create a budget for various services needs and expenses;
• Implement SLA in keeping with the budget and best practice for all facility contracts;
• Support the Director of Finance in introducing a frame-work for supplier selection based on costs and other factors before choosing the best options for the organisation;
• Produce, monitor and regularly review a supplier selection/best value policy for all property and facilities contracts to ensure value for money;
• Manage the maintenance of the building by performing repairs or contracting maintenance services as needed and monitoring generic email-box for repairs issues;
• Track building upkeep as well as anticipated long and short-term improvements and maintenance;
• Interview and hire certain facility contractors and oversee the work of the self- employed handy man;
• Handle certain administrative tasks, such as preparing reports on overall facility spending along with major works as part of general financial internal controls;
• Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras or security staff members;
• First to respond to emergency situations or other urgent issues involving the facilities.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are looking for a motivated individual to join our team as a Premise Manager. This is a crucial post within our school and will involve working closely with the Headteacher to ensure the safety of the site and compliance with Health and Safety Legislation.
We are a large, complex site comprising of Thoresby Primary School. The main building was built in the 1902 and there have been several additions since.
You will need to be flexible and adapt to the needs of the school – this may involve a change in hours at short notice.
The role will be varied and will include a range of different daily and weekly tasks including:
Opening and closing
Site security
Daily / weekly compliance checks
Liaison with external agencies where work is required
Completing risk assessments (Premise Manager post only)
Line manage the cleaning team and Premise Assistant
We are looking for somebody who ideally has a background in the maintenance of buildings and/or a specific trade such as painter/decorator, carpenter etc.
The successful candidates will:
Understand and have due regard for health and safety.
Promote the safeguarding and welfare of all children.
Undertake any training as directed by the headteacher.
Take responsibility for the safety of the site and advise the headteacher when work is required.
Communicate any issues with the headteacher to ensure a quick resolution.
We can offer:
A varied role where you can utilise your existing skills.
Hard-working, motivated and knowledgeable staff, who work together in the best interests of children
Opportunities to work with colleagues across our schools
Investment in your development, through targeted CPD

Fawkes and Reece are currently assisting a growing main contractor based in London, the business are looking for an experienced Proposals Manager due to their current strong order book both on a short and long term basis.

The business specialise in new build and fit out projects in London and the South East, predominately The business are ideally seeking an individual who can demonstrate a stable employment track record and someone who has worked in the construction sector previously.

This role will be reporting into the Pre Construction Director and work within the work-winning team.

The Proposals Manager will contribute to our client's sustained business growth through the management of bid submissions and proposals from initial enquiry to tender submission for projects from £5m to £50m plus. Knowledge of Adobe InDesign software would be beneficial for this role but is not essential, the Proposals Manager will be responsible for overseeing high quality bids from ITT stage through to handover to the Pre Construction Director and delivery teams - experience of working within the Central London Construction market would be highly beneficial.

For more information, apply today or call 0207 288 0166 and ask for Anthony Sambrook

We have a current opportunity for a Facilities Manager on a permanent basis. The position will be based in london (Liverpool St). For further information about this position please apply.

The role

The role of Facilities Manager is to manage a single site and to support the Director of Finance on delivering excellent service to the wider organisation and partners in line with the organisation core values. Responsible for the security, maintenance and service of work facilities to ensure that they meet our operational needs, compliance with regulatory standards and act as first point of contact for all facilities matters. Over the duration of the contract period the individual will lead and support the senior leadership team on:

• Creating a five-year building strategy for the maintenance of the buildings and the support the development of the charity's operational use of the premises;
• Operational management of the buildings including health and safety and sourcing contractors at the best value for money;
• Improve the environmental sustainability of the charity's buildings and facilities;
• To provide day to day support in ensuring a safe and fit for purpose environment that contribute to the wellbeing of clients and employees.

• Ensure Providence Row as a Landlord meets all legal compliance regulations (i.e. H&S, Fire, Legionella, Electrical, etc);
• Undertake projects for capital expenditure to complement the charity's longer - term plans for the Wentworth Street site, including liaison with other tenants, to ensure the Dellow building is fit for purpose and meets lease requirements;
• Create and manage long term (5 -10 years) cyclical buildings maintenance plan for the site;
• In support of the cyclical maintenance; implement a building, equipment and furniture and fixture register to aid maintenance and replacement including compliance with health and safety regulation;
• Oversee onsite contractors for major refurbishment or other major works to ensure timely completion within budgeted resources;
• Support the Director of Finance by providing regular updates about progress on buildings management and major capital expenditure;
• Work with the Director of Services and Heads to ensure that service delivery areas are fit for purpose and comply with health and safety and enabling environment standards;
• Ensure that all pre planned maintenance is booked in and all remedial works is carried out within the recommended timescales;
• Draft contracts to go out to tender and be part of the tender and award process.

1.2 Provide operational management of the buildings including health and safety and sourcing contractors at the best value for money

• Ensure the charity's health and safety, fire and all other facility related policies are regularly reviewed, updated and is implemented across the charity;
• Create and manage reactive schedule of works;
• Create and manage planned preventative maintenance schedule of works;
• Create and manage a schedule of planned and ongoing works and provide regular (weekly/daily) update to all key stakeholders within the organisation. Keeping the regular communication and updates is crucial aspect to this role;

• Monitor maintenance visits by contractors to ensure compliance with contractual arrangements. This include contractor's checking in and out of the premises, together with checking, agreeing and signing off all works performed;
• Use best business practices to manage and reduce operation costs;
• Create a budget for various services needs and expenses;
• Implement SLA in keeping with the budget and best practice for all facility contracts;
• Support the Director of Finance in introducing a frame-work for supplier selection based on costs and other factors before choosing the best options for the organisation;
• Produce, monitor and regularly review a supplier selection/best value policy for all property and facilities contracts to ensure value for money;
• Manage the maintenance of the building by performing repairs or contracting maintenance services as needed and monitoring generic email-box for repairs issues;
• Track building upkeep as well as anticipated long and short-term improvements and maintenance;
• Interview and hire certain facility contractors and oversee the work of the self- employed handy man;
• Handle certain administrative tasks, such as preparing reports on overall facility spending along with major works as part of general financial internal controls;
• Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras or security staff members;
• First to respond to emergency situations or other urgent issues involving the facilities.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Group Maintenance Manager - Estates

About Us: At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day.

As a Europe-wide wholesale and retail company we do that in many ways, with over 400 community pharmacies, 13 nationwide distribution depots and over 6,000 employees. Supporting longer, healthier and happier lives is at the heart of the service that we deliver to our communities and something that we are really proud of.

About The Opportunity: We are seeking a highly skilled and experienced Group Maintenance Manager to lead our maintenance team and ensure the efficient operation of our facilities. As the Group Maintenance Manager, you will play a critical role in maintaining and improving our organisation's physical assets. You will oversee a maintenance technician and support the Groups facilities and sites.

As a Facilities Project Manager, you will:

• Analyze, plan, direct, organize and coordinate comprehensive management programs for the alteration, repair, office services and improvement of DOE government-owned facilities.
• Prepares a variety of reports relative to building management operations and alterations, fund expenditures, Working Capital Fund (WCF) billing, and general facilities services.
• Provides professional advice and counsel to the team staff in connection with office services, alterations and repair, and renovations to the physical facilities to accommodate increased or changing facility usage patterns.
• Analyzes requests for all types of space alterations (without office renovations) such as the installation or removal of partitions, electric and telephone receptacles, telecommunications, LAN and security systems, etc., and other requested changes as may be appropriate.
• Evaluate, analyze, plan, and coordinate with the General Services Administration the comprehensive management programs for the alteration, repair, office services and improvement of DOE leased facilities in the Washington, D.C. area.
• Performs contract administration and Contract Officer Representative (COR) responsibilities relating to improvements and alterations of the facilities and the Department's term contract agreements.

Starting at $112,015 Per Year (GS 13)

At Park Plaza, authenticity is at the heart of everything we do. Whether it is a quick repair or planned maintenance, being a Maintenance Manager is more than just doing maintenance and audits, it is also about creating a memorable guest experience for our guests through our beautifully maintained hotels and supporting the Chief Engineer in the smooth running of the department.

With an enviable location on the South Bank of the River Thames, Park Plaza London Riverbank welcomes travellers from near and far to central London with 645 bedrooms, 24 meeting rooms and Chino Latino Restaurant & Bar. This role requires a hands-on Maintenance Manager who has experience working in a busy hotel environment.

We are looking for our Maintenance Manage who will:

• Be responsible for the overall engineering and maintenance operations of the hotel


• Ensure that all training needs for team members are identified, processed promptly, and undertaken at an appropriate time


• Carry out routine spot checks of equipment


• Ensure that the engineering provision is delivered and meets the departmental objectives


• Promote a helpful and professional image to guests and other team members by responding with full and positive cooperation to requests received


• Manage requests promptly, helpfully, politely and with a caring attitude


• Have experience leading a large maintenance team


• Be hands-on and strong with stakeholder management


• Have previous experience as Maintenance Manager in a hotel with more than 500 bedrooms

As our Maintenance Manager you will receive:

• Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) - these increase with service!


• Highly competitive salary


• Discounted gym memberships


• Access to free financial and mortgage advice


• Shift patterns are shared at least 2 weeks in advance so you can plan your life around work!


• Discounted hotel staff rates


• Two meals per day, every day (including days off if you wish to come in!)


• Great Learning and development opportunities

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

Summary
We are looking for a Portfolio Facilities Manager for South East Wales, leading the Facilities teams at Dyffryn Gardens and Tredegar House. You’ll be responsible for the facilities management and compliance across the properties, and play a key role in our ongoing conservation and maintenance projects. You’ll work collaboratively with our wider team and Consultancy staff to ensure the safe, sustainable and effective operation of the properties.

Contact with any enquiries.

Crynodeb

Rydym yn chwilio am Reolwr Cyfleusterau profiadol ar gyfer portffolio de-ddwyrain Cymru, i arwain y timau Cyfleusterau yng Ngerddi Dyffryn a Thŷ Tredegar. Byddwch yn gyfrifol am reoli a chynnal a chadw cyfleusterau, a chydymffurfiaeth o ran cyfleusterau, ar draws y ddau eiddo, gan gydweithio â'n tîm ehangach i sicrhau bod y ddau eiddo'n gweithredu'n ddiogel, yn gynaliadwy ac yn effeithiol.

Cysylltwch â os oes gennych chi unrhyw ymholiadau.

What it's like to work here
Tredegar House stands proudly at the heart of Newport’s heritage, and we now welcome over 400,000 visitors a year to the surviving 90 acres of the estate. Dyffryn Gardens is a peaceful oasis on the outskirts of Cardiff, with year-round seasonal highlights across the 55 acre, Grade I listed gardens.

We’re a friendly team and we’re ambitious too, with ongoing conservation projects, both indoors and out.


Sut brofiad yw gweithio yma

Mae Tŷ Tredegar yn eiddo urddasol sy'n rhan bwysig o dreftadaeth Casnewydd. Erbyn heddiw, rydym yn croesawu dros 400,000 o ymwelwyr y flwyddyn i'r 90 erw o'r ystad sydd wedi goroesi. Mae Gerddi Dyffryn yn werddon heddychlon ar gyrion Caerdydd. Mae'n ymestyn dros 55 acer ac mae'r gerddi yma'n rhai rhestredig Gradd I.

Rydym yn dîm cyfeillgar ac rydym yn uchelgeisiol hefyd, gyda phrosiectau cadwraeth yn mynd rhagddynt dan do ac yn yr awyr agored.

What you'll be doing
You’ll be responsible for managing an efficient, effective and flexible facilities management service across the portfolio, ensuring the highest standards are delivered. You’ll work with colleagues to deliver high quality presentation across the visitor journey. You’ll oversee the provision of planned, preventative and reactive maintenance, and project manage some elements of works being delivered on the sites. You’ll play a key role in some of our projects across the portfolio, including involvement with Dyffryn House and fire safety works at both properties.

We are committed to improving our environmental performance, and you’ll manage the portfolio in accordance with our conservation principles, taking the lead on environmental management issues, and proactively seeking for ways to improve.

Reporting to our Property Operations Manager, you’ll be managing the two properties’ Facilities teams, made up of staff and volunteers.

This role includes Duty Management, with the expectation of some weekend and evening working.


Beth fyddwch chi’n ei wneud:

Byddwch yn gyfrifol am reoli gwasanaeth rheoli cyfleusterau effeithlon, effeithiol a hyblyg ar draws y portffolio, gan sicrhau bod y safonau uchaf yn cael eu cyflawni. Fel rhan o'r tîm eiddo, byddwch yn gweithio gyda'ch cydweithwyr i sicrhau cyflwyniad o ansawdd uchel drwy gydol taith yr ymwelydd. Byddwch yn goruchwylio'r broses o ddarparu gwaith cynnal a chadw ataliol, ymatebol ac wedi'i gynllunio; ac yn gweithredu fel rheolwr prosiect ar gyfer rhai elfennau o waith a gynhelir ar y safleoedd. Mi fyddwch yn chwarae rhan allweddol yn rhai o’n prosiectau ar draws ein portffolio, gan gynnwys Tŷ Dyffryn a’r gwaith yn ymwneud â diogelwch tân yn y ddau eiddo.

Rydym wedi ymrwymo i wella ein perfformiad amgylcheddol, a byddwch yn rheoli'r portffolio yn unol â'n hegwyddorion cadwraeth, gan arwain ar faterion rheoli amgylcheddol a mynd ati i chwilio am ffyrdd o wella.

Byddwch yn atebol i'n Rheolwr Gweithrediadau Eiddo ac yn rheoli timau Cyfleusterau profiadol ac ymroddgar y ddau eiddo, sy'n cynnwys staff a gwirfoddolwyr.

Mae'r swydd hon yn cynnwys Rheoli ar Ddyletswydd, a bydd disgwyl i chi weithio ar benwythnosau a gyda'r nos o bryd i'w gilydd.

Who we're looking for
We’d love to hear from you if you have:

Understanding of facilities management and maintenance requirements, with an awareness of conservation principles.
Experience of compliance and risk management, with knowledge and understanding of Health and Safety and CDM regulations.
Experience working in a visitor/customer-facing business.
Strong management and leadership skills.
Knowledge and understanding of environmental management practices.
Please include a CV and cover letter with your application, outlining your suitability for the role and why you think you are the best candidate.

Am bwy ydyn ni’n chwilio

Os ydych chi'n meddu ar y canlynol, byddem wrth ein bodd cael ymateb gennych chi:

Dealltwriaeth o ofynion rheoli cyfleusterau a chynnal a chadw
Cyfarwydd â rheoliadau Iechyd a Diogelwch, ac yn eu deall.
Profiad proffesiynol o weithio mewn rôl
Rheoli ac arweinyddiaeth.
Gwybodaeth a dealltwriaeth o addysg amgylcheddol a dehongliad.
Dylech gynnwys CV a llythyr eglurhaol gyda'ch cais, yn egluro pam eich bod yn addas ar gyfer y swydd a pham mai chi yw'r ymgeisydd gorau.