Total 442 Customer Service job vacancies in Bukit Bintang

Join us today!

Basic salary + monthly incentives+ allowances+performance bonus!

Key Responsibilities

• Acquiring new corporate clients
• Servicing and fostering relationships with existing accounts
• Conduct reviews & customize solutions to adhere to customer’s financial needs
• Actively seeking referrals from new & existing clients by establishing network of business contacts
• Maintain a high standard of service quality & compliance
• Generate & achieve revenue targets assigned

Requirements

• Diploma/Degree in Business/Sales/Marketing with at least 2 years of relevant experiences in banking & finance/ SME / Corporate Lending.
• Strong understanding of customer and market dynamics and requirements.
• Able to interact & engage with others easily to generate potential business leads
• Possess out-of-box thinking to identify new business opportunities and penetrate new accounts
• Result driven with proven track record of performance and able to work independently.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Dress the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins.
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs.
• Assisting station-in-charge to ensure that all guests’ needs are met, and to detail tables in between courses.
• Refresh the table with finesse once guests have finished their starters and main course (each course)
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Think you are up to the challenge of redefining and enhancing customer experiences? More than customer service, customer experience is all the ways a customer interacts with your brand. Be a game changer in healthcare today.

Smilepoint is a progressive dental healthcare group in central Singapore with the flagship practice at Holland Village.

Operations

To run healthcare service operations

Lead front office team to improve internal processes and customer experience

Patient Experience

Propose improvements & innovation in design for service operations

Customer experience mapping

Team Management

Conduct staff training for new and existing staff

Assist in HR processes – recruitment, on boarding

Performance management

Requirements:

Diploma or Degree in Hospitality / Customer experience

Strong organizational skills with a problem-solving attitude

Excellent written and verbal communication skills

An excellent competitive salary and benefits package is available to the right candidate.

We are looking for Part Time Service Desk Operation for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Location: 21 Bukit Batok Crescent, Wcega Tower

Working Hours: 9am-6pm in office

Working Days: Thursday - Saturday

-Need to respond to messenger till staff schedule end. Sunday reply customer and our staff from home

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum 'N' level holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Computer literacy

Mandarin Speaking is a Plus Point.

Work Schedule

This job has the following work schedule:

• Office hours
• 2 weekday 1 weekend [Wednesday, Thursday & Saturday in office or Sunday WFH]
• 9am - 6pm [to reply to worker before and after working hours]

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Title: Senior Service Technician (ID8146)
Location: Woodlands, Singapore
Working Hour: Monday – Friday 8:30am – 5:30pm, Saturday 8:30am – 12:30pm
Salary: $2400 - $2800

Job Description:
• Service, install, test, and troubleshoot electrical and mechanical parts at clients' premises or workshop, focusing on turnstile, card reader, facial recognition systems.
• Conduct routine maintenance and inspections on turnstile equipment to identify and address any issues or potential problems.
• Diagnose and troubleshoot technical problems with turnstile systems, including mechanical, electrical, and software-related issues.
• Perform repairs and replacements of faulty components or parts to restore turnstile functionality.
• Keep detailed records of service activities, including maintenance schedules, repairs, and parts inventory.
• Stay up-to-date with industry trends, best practices, and technological advancements related to turnstile systems.

Requirement:
• Basic background in electrical, mechanical, and electronic systems is required.
• Possess a Class 3 or higher driving license.
• CSOC certification is a plus.
• Able to start work immediately or on short notice.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Title: Service Technician (Electrician) ID9026
Location: Gul Circle
Working Hours:
Monday to Friday: 830am-5pm
Salary: $2000-$2200
Benefit:
*Incentives based on company performance
*AL 10days
*Phone Allowances $50, $1000 for other medical allowances ($300-healthcare,$200-dental,$500-GP)

Job Description:
• Perform service & repair work on customer site for battery & charger
• Preparation/maintenance of MP batteries as per company SOP
• Packing/loading/delivery of batteries accordingly to schedule

Requirement:
•Candidate must possess at least "O" Level or equivalent.
•Must possess Class 3 driving license

Responsibilities and Duties

· Perform social and financial assessment of referrals including financial counselling to patients and their families.

· Provide the necessary recommendations in the assessments.

· Prepare monthly statistical analysis, reports and submissions to key stakeholders in a timely manner.

· Assist in developing and implementing quality improvement initiatives to streamline department operations, to enhance patient outcomes and satisfaction.

Job Requirements:

· Degree in Social Work or equivalent, preferably with 3 years’ social work experience.

· Must have an interest to work with the elderly in a hospital environment.

· Can work independently and under pressure.

· High level of competence with statistical analysis tools and proficient in Microsoft Office

applications, in particular, Microsoft Excel.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

Job Description:

You will be part of the service team involved in attending service calls for audio/visual equipment indoor/outdoor services.

Requirements:

• Preferably with relevant experience in service and repair of TV or Audio Visual System.
• At least 2 years of working experience in the related field is required for this position.
• Possess class 3 driving license (for outdoor technician)
• On-job training will be provided

Job Title:Service Technician (with class 3 license)(ID3328)
Working Location: Tuas
Working Hours: Monday-Thursday 8.00am to 5.30pm, Friday 8.00am to 5.00pm
Salary: $2300 to $2700

Job Description:
•To perform installation, servicing and maintenance works for German manufactured automated storage system.
•Lead the commissioning of automated storage system, ensuring seamless integration and functionality.
•To ensure timely completion of installation and commissioning tasks.
•To standby 24 hours on duty roster (will provide additional standby allowance & OT)
•To provision engineering services.
•Any ad hoc duties assigned by Superior

Requirements:
•Professional Certificate / NiTEC in Mechanical and/or Electrical Engineering or equivalent
•Minimum 1 year experience in similar position on maintenance/service of machinery. Candidates with no
•experience are welcome to apply. Training will be provided
•Knowledge of electrical works and the analysis electrical circuit diagrams is essential
•Proficient in Microsoft office
•Good working attitude and good team player
•Excellent skills in communication and collaboration
•Possess good customer service attitude
•Meticulous and have an eye for details
•Ability to work within tight timelines
•Must be able to multi-tasks

Job Title: Field Service Engineer (ID3409)
Location: Ang Mo Kio
Working Hours: Mon-Fri 8:00am-5:30pm
Salary: $3000 to $4500


Job Description:
1. To support customer site for TP probe cards repairs & replacement.
2. Advise customer on technical details for evaluations / improvements etc
3. Liaise with HQ for any issues / technical documents / evaluations / follow up
4. Work with HQ vertical repair team for cards
5. Report / trackers update for internal and customer

Requirements:
• Min. Diploma and above with 2 years experience in Electrical Wafer Sort / Final Testing
• Working Experience: At least 2 years’ experience in Electrical Wafer Sort / Final Test Testing
• Skills:
- Troubleshooting & Isolation of problems
- Able to read PCB schematics

Anton Paar Singapore Pte Ltd | Singapore, Bukit Batok Crescent

Anton Paar is a world-renowned company specializing in the measurement of density, concentration, material characterization, and rheometry. We manufacture high-end measuring and laboratory instruments for industry and research, providing cutting-edge solutions to our customers worldwide.

We have an immediate opportunity available for a Service Engineer based in Singapore.

Responsibilities:

• Provide quality support to all customers’ technical enquiries.
• Perform service tasks independently (eg: installation, commissioning, repair, preventive maintenance, relocation, etc) on-site and in-house.
• Create, maintain and update various document reports in the CRM system in accordance with company requirements;
• Providing excellent customer support. This includes responding to customer inquiries, addressing concerns or complaints in a timely manner and ensuring that customers are satisfied with the service provided.
• Effective collaboration and communication within the sales and service team to ensure that customer needs are met.
• Supporting the sales of service contract.

Requirements:

• Diploma in Electrical/Electronics engineering.
• 1-2 years with similar work experience (Fresh grads with the right mindset are welcome).
• Proficient in troubleshooting and repairing laboratory analytical instrument is an advantage. This may include knowledge of electrical systems, mechanical systems, software applications, and hardware components.
• Must be able to quickly identify and resolve issues in a variety of situations. Strong problem-solving skills and the ability to think critically are essential.
• Highly motivated individual capable of completing all assigned tasks with minimal supervision.
• Possess a valid class 3 driving license and own vehicle is a plus.

We offer you:

• Base salary plus attractive commission scheme.
• Potential for growth within a dynamic company.
• Medical and dental insurance covered.
• Annual health check allowance.
• 21 days of annual leave.
• Personal performance & company bonus.