Total 2 Customer Service job vacancies in Kuala Lumpur-Selangor- Penang - Perak - Kuantan - Terengganu - Kelantan - Seremban - Melaka - Johor

At Teleport, we’re on a mission to innovate in the traditional cargo and delivery industry. To enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Southeast Asia. To simply work, like magic. Therefore it’s critical to ensure our content is relevant, engaging and attracts audiences ranging from major e-commerce players, individuals who want parcels delivered to industry players, and potential investors. We are looking for an intern who is enthusiastic and resilient.

ALLOWANCE: RM1000/monthly

A DAY IN A LIFE

As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Serve as primary support to day-to-day shipment related activities for both customer success team and customers
• Work hand-in-hand with customer success teams to retain new and existing customers with unparalleled customer experience
• Manage order uploading with accurate information and required documents for internal and external parties usage
• Provide timely notification and follow up on shipment status to internal and external parties
• Ability to work efficiently on spreadsheets to provide customer success team with administrative and data support

• Proficiency in G Suite (Gmail & Google Sheets) or Microsoft Office (Excel)
• Meticulous to data and administrative details in order to minimize errors.
• Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks
• Ability to manage multiple internal and external parties
• Shift work including nights and weekends depending on flight and customer’s schedule

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : MYR 2160 - MYR 3240

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Serve as primary support to day-to-day shipment related activities for both customer success team and customers
• Work hand-in-hand with customer success teams to retain new and existing customers with unparalleled customer experience
• Manage order uploading with accurate information and required documents for internal and external parties usage
• Provide timely notification and follow up on shipment status to internal and external parties
• Ability to work efficiently on spreadsheets to provide customer success team with administrative and data support

• Proficiency in G Suite (Gmail & Google Sheets) or Microsoft Office (Excel)
• Meticulous to data and administrative details in order to minimize errors.
• Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks
• Ability to manage multiple internal and external parties
• Shift work including nights and weekends depending on flight and customer’s schedule