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Responsibilities:
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Content
Job Requirements
Perks & Benefits
Our Story
We are Chuang Ying! Chuang Ying Fruits & Vegetables Sdn Bhd is a high-quality importer and distributor of fruits and vegetables in Malaysia. Our focus is developing an integrated service model for the fruit and vegetable industry starting from the farm sites until the end-user, which are our customers. We committed to revitalizing modern agriculture in our business, ensuring the safety of agricultural products, reducing intermediate links, and increasing farmers' income. We always adhere to the policy of "management standardization, quality control internationalization, distribution specialization, and sales diversification" and adhere to the spirit of "Spread the health awareness by providing the freshness of Fruits & Vegetables".
BE PART OF US NOW!
At Chuang Ying Fruits & Vegetables Sdn Bhd, we always practice the "employee first" policy. We believe employees are our best asset for the company to grow. We take care of every employee to make sure everyone is working in the safest environment and enjoy the best company culture that we can provide. Executives set the tone Empathy in action Humanize workplaces Be the trusted voice Come join our big family and grow together!
Responsibilities:
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Content
Job Requirements
Perks & Benefits
Our Story
We are Chuang Ying! Chuang Ying Fruits & Vegetables Sdn Bhd is a high-quality importer and distributor of fruits and vegetables in Malaysia. Our focus is developing an integrated service model for the fruit and vegetable industry starting from the farm sites until the end-user, which are our customers. We committed to revitalizing modern agriculture in our business, ensuring the safety of agricultural products, reducing intermediate links, and increasing farmers' income. We always adhere to the policy of "management standardization, quality control internationalization, distribution specialization, and sales diversification" and adhere to the spirit of "Spread the health awareness by providing the freshness of Fruits & Vegetables".
BE PART OF US NOW!
At Chuang Ying Fruits & Vegetables Sdn Bhd, we always practice the "employee first" policy. We believe employees are our best asset for the company to grow. We take care of every employee to make sure everyone is working in the safest environment and enjoy the best company culture that we can provide. Executives set the tone Empathy in action Humanize workplaces Be the trusted voice Come join our big family and grow together!
Responsibilities:
Requirements:
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Responsibilities
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Responsibilities :
Requirements :
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
工作内容
工作要求
津貼和福利
Our Story
We are Chuang Ying! Chuang Ying Fruits & Vegetables Sdn Bhd is a high-quality importer and distributor of fruits and vegetables in Malaysia. Our focus is developing an integrated service model for the fruit and vegetable industry starting from the farm sites until the end-user, which are our customers. We committed to revitalizing modern agriculture in our business, ensuring the safety of agricultural products, reducing intermediate links, and increasing farmers' income. We always adhere to the policy of "management standardization, quality control internationalization, distribution specialization, and sales diversification" and adhere to the spirit of "Spread the health awareness by providing the freshness of Fruits & Vegetables".
BE PART OF US NOW!
At Chuang Ying Fruits & Vegetables Sdn Bhd, we always practice the "employee first" policy. We believe employees are our best asset for the company to grow. We take care of every employee to make sure everyone is working in the safest environment and enjoy the best company culture that we can provide. Executives set the tone Empathy in action Humanize workplaces Be the trusted voice Come join our big family and grow together!
Responsibilities:
Requirements:
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Description:
-Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment.
-Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation.
-Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures.
-Follow up pending cases according to our internal SLA.
-Investigating or screening customers against sanctions, PEP, and adverse media.
-Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed.
-Product or system enhancement for our CDD function and procedures.
Job Requirements:
-Proficient English abilities with college degree or above.
-Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities.
-Strong team player who can get used to the fast-paced industry easily.
-This is a 5 working day rotational shift role as we are serving Europe.
Job Benefits:
-Excellent growth and advancement opportunities.
-Employee engagement, recognition, and appreciation programmes.
-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
-Comprehensive insurance coverage
-Festival gifts, Wedding gifts, birthday vouchers, etc.
-Team Building
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
工作職責
津貼和福利
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.
A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.
About the role
With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.
What you will be doing
Monitor Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer
Deliver Customer Satisfaction
Contribute to improve Partners and Vendor performance
The successful candidate
Official account of Jobstore.
- Focuses, motivates, and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and Targets.
- Ensure that the team are handling day to day operational tasks in accordance with the established work processes and instructions.
- Assists management with hiring processes and new team member training.
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
- Conducts team meetings to update members on best practices and continuing expectations.
- Delivers 1:1 conversation with Team members to address performance, work on the development and any other item.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
Performance Management
- Responsible for all operational performance & cadences of BPO
- Be a point of escalation for all deviations from the standard operational framework, KPI, and SOPs.
- Develop, Own, Improve & Maintain BPO KPIs while constantly finding ways to drive efficiency at the BPO.
- Working on special projects that will reduce stakeholder escalations, deflect incidents from coming into the department, and improve the overall customer experience.
- Co-own department systems, tools, SOPs, and overall customer experience.
Strategic Management
- Analyze reports and data from Tableau or legacy systems and drive operational or drive improvements at a program level.
- Facilitate weekly and monthly review meetings with the BPO partners & work closely with multiple stakeholders at central operations.
- Take ownership of daily, weekly & monthly reporting regardless of whether the local team or at BPOs.
- Use data to make calculated decisions or support improvement initiatives or even resolve existing issues within the workflow or processes.
Relationship Management
- Lead and manage the overall performance of the BPO by monitoring KPI, producing development plans to improve BPO performance.
- To perform ad hoc monitoring either remotely or side by side to ensure that the BPO is handling day-to-day operational tasks as well as customer escalations in accordance with established work process and instructions.
Official account of Jobstore.
ROLE POSITIONING AND OBJECTIVES
To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to assist our riders on a daily basis but also should be able to grasp the insights from your day to day work to provide insights on how we can make the riders experience seamless with foodpanda. You will function as the first point of contact or frontliner who assists our riders with their concerns for both delivery and non-delivery related enquiries.
WHAT YOU WILL OWN:
Official account of Jobstore.
Responsibilities
Requirements
LBS Bina Group Berhad (“LBS”), is a Malaysian public-listed company, and recognized developer with a vision for building and inspiring delightful spaces, is a renowned township developer that has amassed numerous awards through their various developments. By placing people at the heart of their approach, LBS has been building and shaping the nation’s landscape for over 30 years while continuing to meet the market demands for quality and affordable homes. The continued success of LBS is attributed to the leadership of Executive Chairman, Tan Sri Lim Hock San. In recognition of his leadership, Tan Sri Lim was named as the Property Man of the Year by Malaysia Property Award (formerly known as FIABCI Malaysia Property Awards of Distinction or FIABCI Malaysia Awards of Distinction) in 2018, which is the gold standard for developers in the real estate industry. Further recognition received was the “Oscar Award” in the property fraternity. The award was in recognition of Tan Sri Lim’s perseverance and resilience over time within the industry, excellent demonstration of strong leadership, deep industry knowledge and impeccable values of integrity and responsibility. To date, LBS with vast land banks spread across Malaysia, will continue to grow in stature and strength, through replicating successful townships such as Bandar Saujana Putra to other parts of Selangor including KITA @ Cybersouth in Dengkil, LBS Alam Perdana in Bandar Puncak Alam and so on. Beyond property development, LBS is also venturing into retail management, hospitality and tourism.