Total 151 Business Analyst job vacancies in Information Technology category in The United States of America

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include, but are not limited to, the following:

• Leads a multidisciplinary Integrated Project Team (IPT), which must formulate activation budgets and their respective schedules and identify key milestones to successfully execute equipment, furniture, and fixtures (EF&F) project activations;
• Tracks and monitors all ongoing and future projects;
• Develops and executes the EF&F activation process and the associated portfolio management;
• Manages multiple activation projects concurrently and identifies all resource requirements in advance;
• Plans and coordinates capital equipment, all non-recurring EF&F activities, warehousing, staging and the eventual installation of all VA furnished VA installed (W) and VA furnished/Contractor installed (VC) non-recurring activation items;
• Formulates transition budgets, creates phasing and transition plans, and facilitates ongoing communication and coordination with the Office of Construction and Facilities Management;
• Completes qualitative and quantitative analyses;
• Develops executive level reports and presentations;
• Performs other duties as assigned

Work Schedule: Monday-Friday; 7:30am-4:00pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Financial Disclosure Report: Not Required

Starting at $73,639 Per Year (GS 11)

Major duties include but not limited to:

Academic Affiliations and Health Professions Trainee (HPT) Onboarding and Management

• Supports the Associate Chief of Staff for Education and Research (ACOSER)/Designated Education Officer (DEO) by conducting administrative functions related to health professions trainees.
• Works with the ACOSER/DEO to improve relationships with affiliate programs and look for opportunities to expand programs and improve engagement with existing programs.
• Creates and utilizes a central onboarding model for HPTs to enhance oversight and expedite onboarding of trainees.
• Serves as the technical expert in matters related to medical student, medical resident, and associated Health Professions Trainees onboarding, processing, orientation, and education tracking.
• Coordinates with HR to ensure accurate processing of HPTs, both paid and Without Compensation (WOC).
• Ensures that all HPTs meet both local and OAA requirements prior to onboarding with the VA.
• Coordinates with OEHRM, services, and others, as needed, to ensure appropriate, timely electronic health record (EHR) access and training for HPTs.
• Participates in strategic planning as it relates to utilization of VACAA, VERA, and other OAA related funding, such as grants.
• Plans, prepares, and submits requests for proposal through OAA under the direction of the ACOSER/DEO.
• Maintains all SOPs related to Health Professions Trainees at the VACOHS.
• Serves as the primary point of contact for affiliates, site directors, and HPTs.

Facility-Wide Onboarding and Management

• Establishes a central onboarding model for facility onboarding to enhance oversight and expedite onboarding of staff.
• Develops metrics to assess the onboarding process and gathers feedback from services for ongoing maintenance and improvement in onboarding.
• Develops, maintains, and monitors processes for background checks, AD account, USAccess sponsorship, and other administrative functions.

Research Program Management and Development

• Works with the ACOSER to help foster research collaboration within the organization and explore potential collaborative research with our affiliates.
• Regularly attends all Human Subjects Protection Committee (HSPMC) meetings and Research and Development Committee (RDC) meetings, as requested.
• Develops and maintains a tracking system for all required training for HSPMC members and active principal investigators.
• Assists in preparations for external reviews, including Office of Research Oversight Program Reviews and Joint Commission surveys.

Education/Research Administration

• Provides full staff assistance to the ACOSER on all administrative matters impacting clinical education, research programs, and organizational policy.
• Provides advice and guidance on the interpretation and application of administrative directives and instructions.
• Serves as a consultant and advisor to ACOSER on budgetary and financial issues in developing budget plans and financial documents for submission and approval.
• Monitors balances, and status of projects, and recommends reprogramming of funds as needed.
• Serves on all required facility, VISN 10 and VACOHS work groups and committees and serves as the point of contact for all Research and Education data submitted to VISN 10 and VACOHS.
• Serves as back-up TMS administrator for tasks such as assignment and recording of training and running of reports.

Work Schedule: Monday-Friday, 8:00 am to 4:30 pm

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst/PD912830

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

Starting at $71,936 Per Year (GS 11)

This position is located within the VISN 12 Great Lakes Finance Service (GLFS) and is organizationally aligned under the Deputy Finance Manager for Managerial Cost Accounting (MCA), VISN Budget and Joint Applications (JAT) Sections of GLFS. The primary purpose of this position is to provide technical expertise to the Applications and Reporting Section of the Managerial Cost Accounting (MCA) Team and to serve as a specialist for internet and intranet product development and maintenance, Microsoft Power App development and management and SharePoint development.
-Serves as an applications coordinator for the Data Analytics Program and as a specialist on wed product developments facilitated by the Joint Applications Team (JAT) for the VISN 12 GLFS.
-Reporting and Applications Management responsibilities will include technical support and application development for the broader VISN 12 GLFS.
-responsible for the development and maintenance of the VISN 12 GLFS internet, intranet, Microsoft Power Apps and SharePoint sites.
-Serving as a web project manager, the incumbent will assist in determining appropriate assignments, setting priorities, monitoring progress, and reporting on progress with regards to established milestones and deadlines.
-The incumbent is responsible for supporting application design and development services for the development of computer applications in support of the Decision Support System (DSS) for VISN 12. The incumbent has ongoing responsibility for system analysis support for MCA applications.
-The incumbent is responsible for independently researching and evaluating new and emerging technologies and methods for web product development and web project management.
-Consults with VISN 12 GLFS and JAT to identify priorities for web product development and opportunities to improve current methods and using information to develop new or improved methods and communicating the effectiveness of selected methods.
-Assists in developing tools and methodologies for formulating data to support the VISN and Medical Center's Annual Budget Plan.
-Assists in providing technical assistance and analyses as requested for recurring and one-time reporting needs.
-Provides technical review and reporting necessary to accomplish requested actions for Medical Center and VISN responses.




Work Schedule: Monday-Friday, normal business hours
Compressed/Flexible: Not Available
Remote: This position is being filled as remote (i.e., the employee will not work at a VA facility or VA-leased space) within the local commuting area VISN 12. Typically, this means working from home 100%. VA supports the use of filling remotely to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
Virtual: This is a virtual position.
Position Description/PD#: Program Analyst- VISN 12 employees only/PD23483A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $82,830 Per Year (GS 12)

• Demonstrates mastery of critical clinical business functions necessary for successful implementation of PACT business procedures across clinical services throughout the medical center and reports to Chief, Health Administration.
• Has responsibility for recommending, designing, organizing, implementing, educating, measuring related clinical business functions and efficiencies to improve veterans' access to services and improve work flow.
• Has direct impact on the organization ability to meet VHA goals and directives for PACT practices and requisite performance requirements and measures.
• Interfaces with medical, administrative, and support operations across service lines including those outside Health Administration as well as within, recognizing the interrelation between these operations with the ability to balance needs in the complex and multifaceted system.
• Maintains records, prepares project administrative and statistical reports, assures compliance with review process, and monitors compliance with program requirements.
• Contributes to the professional growth and development of effective teams and individuals on the team and ensures that staff is trained in Business Office principles and technical uses.
• Demonstrates mastery of critical, clinical business processes related to the VHA Revenue Cycle improvement Plan, such as pre-registration and the Primary Care Management Module (PCMM) and ensures relevant databases are updated regularly and reliably.
• Knowledgeable in the Strategic Analysis for Improvement and Learning (SAIL) report.
• Coordinates ongoing data collection and analysis and uses knowledge of System Redesign principles to determine organization performance.
• Conducts business process modeling, projects and studies that will impact on the overall functions of the services in such areas as, policy development and implementation, work methodology, processes streamlining, etc.
• Responsible for a wide variety of functions related to HAS and other hospital wide services, Develops administrative policies, Memorandums and guidelines, to include standard operating procedures (SOP) for complex business functions.
• Prepares narrative and statistical reports, highlighting program challenges and facility accomplishments.
• Designs and disseminates SOP manuals, develops and utilizes monitoring tools, and provides for the implementation of Health Administration programs through on-site education and training.

Work Schedule: Monday - Friday 8:00am to 4:30pm work schedule.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD10122O
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not Required.

Starting at $69,777 Per Year (GS 11)

Position Description/PD#: Program Analyst/PD99898S
Work Schedule: Monday - Friday 7:30 am - 4:00 pm.

Major Duties:

• Responsible for overall program management for the clinic maintenance process for the Facility and leads the facility's efforts to integrate profile management among healthcare providers, other facility staff, and patients.
• Set up the clinic structure, allowing the scheduling of patients, direct workload capture, direct insurance and co-pay billing, direct MCA costing, and track facility and provider performance against national, Veterans Integrated Network (VISN), and local measures.
• Interprets national policies and procedures, developing and implementing local standards, defining requirements and providing advice to top management on related issues pertaining to clinic/provider profile management.
• Responsible for establishing and managing communication plans that identify target audience, appropriate messages, activities, and resources needed for effective communication, and communication plans for change management, incorporating multiple channels to manage expectations and disseminate project progress.
• Oversees clinic supervision to staff delegated to services performing clinic profile coordination and management functions.
• Coordinates all administrative needs of clinic profile building and maintenance, establishing the program goals, evaluating implementation, and data capture components for the Facility.
• Provides technical advice to clinic personnel primarily at the clinic director and Patient Service Line (PSL) management level regarding scheduling, clinic profiles and workload.
• Facilitates efficient and effective communication between Program Analysts (ADPAC)s, MCA, encounter form specialists, billing specialists, and assigned service to ensure accuracy of workload transmission and when new scheduling software is installed/implemented.
• Participate in Facility/VISN projects, task forces, and committees to problem-solve, educate and implement software, data capture and scheduling directive matters, and other workgroups related to access, wait times, and clinic profile management. Represents the Facility at forums, conferences, and meetings.
• Responsible for oversight of all clinic set up options, clinic profiles and outputs.
• Assesses the best structure of clinics, based on national mandates and direction, facility needs, provider needs, patient needs, and data desired to be captured.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Compressed/Flexible: Not Authorized
Telework: Authorized. Based on supervisor discreation.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $71,402 Per Year (GS 11)

The work of this position is health informatics oriented in nature. Health Informatics is a discipline at the intersection of information science, health care and computer science that designs and delivers information to improve clinical care, individual and public health care, and biomedical research.

Major duties include but are not limited to the following:

• Optimizes the usability, acquisition, and processing of health-related information, using resources and tools that include people and processes;
• Performs workflow assessment and optimization in clinical, administrative, educational, and research domains, in addition to adapting software controls to existing workflow;
• Consults and participates with the executive leadership team in analyzing broad implications of new and emerging business intelligence initiatives;
• Institutes effective operational methods of clinical reporting, data storage, and administration;
• Performs work involving the collection, compilation, research, and/or tracking of data and statistical information in support of an organization's program operation;
• Utilizes detailed and high degree knowledge of automation and software systems and options that affect clinical practice, and knowledge of technologies that is likely to benefit healthcare delivery processes;
• Utilizes comprehensive knowledge of the data life cycle including data design, collection, and management to input, retrieve, analyze, summarize, and present information;
• Skilled in applying a wide range of advanced practices, theories, and emerging information in health care delivery, Health Informatics and applications and;
• Performs other duties as assigned

Work Schedule: Monday - Friday; 8:00 am - 4:30 pm
Virtual: This is a remote position.
Position Description/PD#: Lead Program Analyst (Informatics)/PD100540
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $98,496 Per Year (GS 13)

The Cincinnati VA Medical Center is a two-division campus located in Cincinnati, Ohio and Fort Thomas, Kentucky serving 15 counties in Southwest Ohio, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. Cincinnati VAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division.

Major Duties:

• serves as the knowledge expert for the VA's electronic health record databases and provides users and other staff with consultative support and education. Using best practices of Clinical Informatics and Medical Center philosophy, the incumbent provides data to identify, quantify, and resolve organizational problem areas.
• Develops and presents recommendations for improving clinical data-management methods, follow-up procedures, and timely compliance with regulatory guidelines.
• Advises Facility CHIO and those in the informatics organizational structure of programmatic and security requirements for data access, and advises medical center staff on directives, policies, and best practices from the ISO and OI&T offices for health data security and analysis.
• Plans, organizes, estimates cost, coordinates, and communicates with staff and conducts all phases of the project.
• Develops and oversees databases related to healthcare information systems.
• Reviews and analyzes programs and data for conformance to policy and procedures, soundness of judgment and feasibility of recommendations.
• Develops and makes recommendations to leadership regarding activities related to sharing programs with other VA Medical Centers and health care facilities, improvement in the efficiency and effectiveness of the VA health care delivery operations, modification of program or activities designed to promote or improve health care delivery, and medical school affiliations.

Work Schedule: Variable
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD915760
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $71,984 Per Year (GS 11)

The Cincinnati VA Medical Center is a two-division campus located in Cincinnati, Ohio and Fort Thomas, Kentucky serving 15 counties in Southwest Ohio, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. Cincinnati VAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division.

Major Duties:

• Responsible for implementation of Community Care clinical integration tools including installation, access, training, and utilization. As changes develop within the program, the incumbent will stay abreast of the impact on the workgroup and provide continuous updates.
• Provide expertise and leadership of clinical integration tools so that VA Community Care can optimize use of available tools for consult management and seamless communication with providers.
• Will serve as the primary point of contact for assistance with billing and payment issues for services provided within the community. Communicates directly with patients, community providers, collection agencies and VA care team members to resolve issues.
• Incumbent assures the development of data and long-term budget formulation. Gathers, compares and correlates financial data concerning current and future programs and activities with projected costs of operations. Gathers and reviews a broad base of historical data and current trends to validate and consolidate requests and estimates for an integrated budget forecast of community care within the service.
• Incumbent has senior/primary program responsibility for the business rule development, accurate usage, current reporting, data validation, oversight. etc. of the Community Care program. Plays an active role in authorization activities for the medical center in generating reports and performing reviews. Prepares reports of findings and presents to the supervisor for action.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:30am - 4pm or 8am - 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD910780
Financial Disclosure Report: Not required

Starting at $48,640 Per Year (GS 7-9)

• Provides guidance and support to executive strategic planning meetings.
• Coordinating activities within the Facility Planning and Design Section to ensure programmatic planning is incorporated with space planning priorities including the master plan and long-term capital plan.
• Analyzing, evaluating, and reviewing proposed organizational changes requiring establishment, consolidation, and transfer or regrouping of functions for one or more services, or sub-organizational units which affects bargaining unit employees and results in a change in working conditions.
• Directly responsible for overseeing the overall planning, development, design, implementation, and overall management of station-level projects.
• Coordinates all aspects of assigned P&D projects.
• Responsible for project master scheduling and risk assessment activities.
• Minimize project delays.

Work Schedule: Full time, Monday - Friday 07:30-4:00 pm. Subject to change based on the needs of the agency.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst - Facility Planner/PD047310
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $82,830 Per Year (GS 12)

Major duties and responsibilities include, but are not limited to:

• Cultivates a healthy working relationship between the Offices of Information & Technology (OIT) and Health Informatics, allowing for routine dialog to enable the sustainment and optimization of our health information technology (IT) solutions and workflows, for the benefit of all staff and Veterans.
• Participate a meaningful and coordinated use of subject matter experts to support decision making among informatics functions to optimize the healthcare system and the tools that support the business.
• Cultivates a healthy collaboration between enterprise and facility level clinical / biomedical engineering staff and health informatics, ensuring that patient care technology is effectively and efficiently integrated into the clinical process.
• Develops and provides formal and informal education and in-services to facility staff as required to facilitate program success.
• Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare.
• Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates; leveraging project management principles and environmental assessment to drive adoption of change.
• Develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL), and SQL Server Reporting Services (SSRS) from the VISN and VA corporate data warehouse.
• Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing, implementing, monitoring, maintaining, and optimizing informatics tools and access to them.
• Enhances EHR usability, interoperability, and ability to interface with other information based systems while meeting regulatory, accreditation, and legislative reporting requirements.
• Evaluates content quality and assures access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization.
• Ensures the VHA EHR operates in a way that improves patient care, ensures patient safety, and meets the needs of providers through continuous evaluation, testing, and improvement of the system.
• Evaluates content quality and assures access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization.
• Assist higher level analyst in supporting a thorough analysis of a workflow to consider opportunities for the potential improvement or optimization of the behavior of people, systems, information, and tools.
• Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday thru Friday, 08:00 am - 04:30 pm (subject to change based on the needs of the agency).
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst (Informatics)/PD99397S, PD99398S, and PD99399S
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not required.

Starting at $57,118 Per Year (GS 9-12)

Major duties include, but are not limited to:

• Serves as primary liaison between the service line and Contracting, while engaging within the service line for advanced procurement planning, ensuring "make/buy" analyses have been completed, and guides the acquisition process based on service line needs.
• Works independently and responds to requests for information and support from all levels of the organization, including senior level managers.
• Identifies information needed to manage critical aspects of the health care system operations and design and development of analytical studies.
• Supports contracting initiatives, timelines, and overseas medical sharing/staff/equipment contracts, including draft statement of work to monitoring quality assurance plans to ensure vendors adhere to VA Contract requirements.
• Performs other duties as assigned.

Work Schedule: Monday - Friday, administrative hours (i.e. 8:00am - 4:3pm, negotiable)
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for Ad Hoc Only telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD60030A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Starting at $61,966 Per Year (GS 9)

Duties include, but are not limited to:

• Demonstrates creativity and flexibility in the integration of community care health care innovative program performance improvement methodologies within existing organizational change management efforts.
• Conducts detailed studies and analysis of community care organizational functions and administrative related work processes during all phases of HR and administrative activities and provides appropriate recommendations.
• In partnership with the IEN leadership, develops, recommends, and implements a variety of community care Veteran and Family Member programs, the failure of which would have extreme adverse impact on the overall operating capacity of the community care services.
• Provides program management of Community Care, Veteran, and Family Member program of new and evolving initiatives.
• Provides and assists in overall administrative management for the centralized administrative team; interprets, develops and implements community care initiatives and defines admin requirements providing advice to top management on related issues
• Uses strong interpersonal and communication skills to interact with diverse groups of and individuals clearly and effectively; provides clear and concise information to situations; resolves problems and negotiates with directorates to resolve complex issues.
• Presents regular briefings to Directorates, providing workload status, progress on projects, and making IEN management aware of all issues or problems with which he/she should be acquainted or must become involved.

Work Schedule: Monday-Friday, 8:00am-4:30pm
Compressed/Flexible: Flexible
Virtual: This position is Remote.
Position Description/PD#: Program Analyst/PD80914A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $84,546 Per Year (GS 13)

Major Duties included, but not limited to:

• Provide planning and analysis support to facility leadership for development and implementation of strategic, tactical and operational plans.
• Performs sophisticated data analysis, including extracting data from internal and external databases, analyzing and interpreting complex data using basic statistical models, and designing and preparing user-friendly reports.
• Conducts independent research to develop an in-depth understanding of VA databases
  and data sources in order to retrieve and validate data and translate generally defined
  customer requirements into data analytics logic.
• Independently gathers, develops, and interprets data from available information systems.
• Based on data analysis and interpretation, prepares executive level reports and presentations incorporating data mined into useful visual information and statistical
  reporting to assist the organization in strategic management and executive decisions.
• Utilizes a variety of project management tools to ensure project scope, costs and schedule are achieved.
• Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

VA offers a comprehensive total rewards package: HR Specialist Total Rewards
Work Schedule: Monday - Friday 8:00 am - 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for AD-HOC telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD921990
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $91,270 Per Year (GS 12)

Major duties of the position include but are not limited to:

• Coordinate with clinical and administrative services to improve areas of identified weakness
  and provide clinical and administrative staff with resources and tools.
• Responsible for monitoring, and coordinating medical center activities to optimize patient
  experience outcomes.
• Knowledge of FAQs of V-Signals, SHEP, and Press Ganey, basic login/password reset
  information, and ability to schedule and assist with conducting employee level and provider
  level patient experience training.
• Provides assistance establishing mechanisms to proactively solicit customer satisfaction data and methods to provide data and interpretation throughout all levels of the organization.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday- Friday 7:30 a.m.- 4:00 p.m.
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD10248A and PD07998-A
Financial Disclosure Report: Not required

Starting at $57,118 Per Year (GS 9-11)

The Clinic Profile Managers provide the vehicles to capture outpatient and related workload for Veterans Equitable Resource Allocation (VERA), MCA, and Financial Revenue Management for purposes to schedule patients, and to monitor clinic performance. Clinic profile set up ensures the clinic structure allows the scheduling of patients, direct workload capture, accurate access wait times, direct insurance, and co-pay billing; direct MCA costing, and track facility and provider performance against national, VISN and local measures.
Duties include, but may not be limited to the following:

• Responsible for overall program management for the clinic maintenance process for the Facility and leads the facility's efforts to integrate profile management among healthcare providers, other facility staff, and patients.
• Interpreting national policies and procedures, developing, and implementing local standards, defining requirements, and providing advice to top management on related issues pertaining to clinic/provider profile management.
• Responsible for establishing and managing communication plans that identify target audience, appropriate messages, activities, and resources needed for effective communication, and communication plans for change management, incorporating multiple channels to manage expectations and disseminate project progress.
• Overseeing clinic supervision to staff delegated to services performing clinic profile coordination and management functions.
• Leading clinic profile team members to ensure analytics, goals, are being met using accurate and timely clinic management tools for their designated services/clinics.
• Participating in Facility/VISN projects, task forces, and committees to problem-solve, educate, and implement software, data capture and scheduling directive matters.
• Responsible for oversight of all clinic set up options, clinic profiles and outputs.
• Assessing the best structure of clinics, based on national mandates and direction, facility needs, provider needs, patient needs, and data desired to be captured.
• Responsible for ensuring appointment reminder systems are set up accurately for all outpatient clinic locations.
• Coordinating with informatics for development and management of data systems, assisting and creating the basis for data driven decision-making of clinic profile operations management.
• Identifying problems and applies analytical techniques, correcting negative trends and provides resolutions to system issues/malfunctions, to include encounter and transmission errors, clinic grids and other issues related to clinic profile management.
• Developing and implementing an in-depth training program for the Facility to ensure staff are properly educated and accountable for clinical profiles, scheduling, and data management.
• Coordinating quality assurance efforts through assessments of workflow and procedures to develop means of improving service delivery to customers.
• Evaluating data capture outputs that includes but not limited to clinic utilization, accurate clinic parameters, program clinic naming standards, etc. to ensure facility compliance with scheduling directives and other national guidance as it relates to Clinic Profile Management.
• Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday, 8:00am-4:30pm
Position Description/PD#: Program Analyst/PD99898S
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $78,592 Per Year (GS 11)