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Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.
GBS has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and data analytics. The GBS group fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.
The Purchasing Specialist is responsible for carrying out the daily purchasing processes for Abbott Rapid Dx North America or Abbott Rapid Dx , LLC, ensuring the timely and efficient procurement of company materials and services. The purchasing team is key to ensuring continued supply of our products, relationship management with our vendors and that all processes and objectives are implemented efficiently and timely and support the overall GBS vision.
• Advance perform the daily purchasing processes for stocked items (with an MRP evaluation as needed), nonstocked items, capital equipment and services
• Review and maintain purchasing contingencies to ensure continued supply of product
• Ensure contractual obligations are implemented, maintained and compliant
• Participate in daily team meetings to address open tasks, issues and projects and ensure actions are being taken to ensure KPIs are met
• Maintenance of the shared purchasing mailbox, shared web portal for communicating with off-site warehouses.
• Manages incoming urgent requests, work with warehouse, sales, marketing, transport, Masterdata, planning, finance and customer service.
• Establish and maintain strong relationships and work effectively with internal and external customers
• Contribute to the Customer Experience ensuring delivery of acceptable quality goods and services on-time
• Resolve disputes or complaints between requestors and vendors
• Represent Purchasing in all product launch initiatives
• Record and manage actions in relation to supplier incidents
• Participate in quarterly supplier reviews and ensure corrective actions are implemented
• Participate in Projects in the area of the responsibility such as process improvement and implementation
• Produce daily and monthly reports/metrics
• Comply with applicable antitrust and other purchasing-related laws and regulations including Federal Acquisition Regulations for government contracts.
• Communicate the importance of the Quality System to all employees and report on its effectiveness
• Execute applicable Quality System processes
• Other duties as assigned by the immediate superior Abbott Rapid Dx Global Business Services (GBS) Manila
• Functional / Technical skills
• Communicates Effectively
• Time Management
• Agile Learner
• Results Driven
• Must have experience working with SAP or other ERP/MRP system
• Must be a self-starter with the ability to work in a fast-changing environment
• Must have strong business analytic skills
• Must have a desire for achieving excellence in customer satisfaction and support service delivery
• Must be a team player with high initiative and energy with the ability to work cross-functionally and drive process and projects
• Must be proficient in MS Office Suite
• Bachelor’s Degree (Supply Chain, Business, Finance, Industrial Engineer is preferred) or 3-5 years relevant experience in a purchasing organization required
• Experience with Lean, Six Sigma or Business Management concepts preferred • Certification from APICS or equivalent preferred
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert view points on new innovations, insights, and impacts that are shaping the future of diagnostics.
Abbott Rapid Diagnostics (ARDx) is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
The position of Credit and Collections Specialist is within GBS team located at Five Neo, Bonifacio Global City, Taguig. This role will be responsible for supporting the daily/weekly/monthly activities of Cash Application and Collections activities under Credit & Collections team. This job description will be reviewed periodically and is subject to change by management.
Acts as Subject Matter Expert for Cash Application and Collection activities in APAC region.
Experience in stakeholder management and have the ability take over tasks whenever the team lead is not around.
Proven team management experience and have the ability to address issues or concerns within the team then raise or update it to Team Lead.
Ensures process documents are updated.
Conducts best practice sharing and participates in effective team meetings.
Contributes to continuous improvement initiatives to optimize service quality.
Collaborates with other teams/shift for a possible standardization in the process.
Assists Team Lead on meetings with different Stakeholders
Daily posting of variety of payment types to invoices in SAP and other ERP. Posting must be completed within deadline. Any unprocessed bank statement should be reported to the C&C team lead.
Generating of Collection Worklist and Worklist Statistics.
Daily generation of Cash report and cash targets.
Perform daily cash reconciliation audit, match daily incoming cash received from the bank vs total cash posted to make sure that all payments are entered and recorded correctly.
Processing of Refund payments and entering bank details in SAP
Setting up and Processing of Direct Debits
Prepare communication to customers related to refunds, e-statements, etc.
Processing of Monthly Collection Dunning run.
Assigning new customer to different Collection portfolio.
Support with Month End activities that includes generation and submission Month-End Reports.
Support with various daily, weekly, and monthly reporting
Processing of Intercompany netting/transfers.
Perform other assigned tasks and duties necessary to support the Credit & Collections Team
Degree holder in the field of accounting, finance, or have relevant experience is required.
Proficiency in MS Office Applications – Outlook, Excel, PowerPoint and Word.
Minimum 3 years of experience in cash application, collections, dispute management, billing, and customer service.
Proficient in the English Language both verbal and written communication skills required (Please note that due to work requirements, the language skill is essential to liaise with English speaking customers/stakeholders)
PREFERRED QUALIFICATIONS:
Previous experience in working with ERP, preferably SAP FI module.
Previous working experience with Asia Pacific counterpart is a plus.
Intermediate knowledge in accounting
Previous working experience preferably in large/global organizations
Should work well with the team and have the mentality to adapt to his/her environment and understand that people have different personalities.
Strong focus in accuracy, analytical skills, and attention to detail
Effective communicator, both articulate & verbally presentable.
Ability to understand and summarize data into high quality, accurate and usable summaries.
Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
Ability to work with cross functional teams is essential.
Enthusiasm and commitment to delivering quality results and perform multiple tasks with strict deadlines
Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality.
Ability to work with the commercial business units in different time zones.
Positive attitude, team player with a high level of initiative, energy and enthusiasm, and must have a can-do mindset.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.
Customer Service APAC is part of Global Business Services (GBS) within the Abbott Rapid Diagnostics Division. GBS has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and data analytics. The GBS group fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.
The Customer Service Manager is responsible for the oversight of all representatives for Customer Service APAC. This position is responsible for overall management of the department, ensuring that the team meets or exceeds requirements, standards and productivity measures. This position is responsible for the adherence of all procedures and Service Level Agreements (SLAs) established by Customer Service APAC.
Manage the Customer Service APAC team and provide leadership and guidance for all order management staff
Assume ownership and responsibility for data accuracy of all processed master data and sales orders by reviewing data processed and implementing quality mechanisms and controls
Work as a liaison with other departments to ensure all escalated order issues are being communicated in a timely manner
Serves as Point-of-Contact for procedural updates, changes and/or new process roll-out
Identifies issues that need to be escalated appropriately and offers suggestions for resolution.
Assists in the delegation of tasks and proposes streamlined workload assignments.
Mentors new agents while maintaining and/or exceeding current performance level.
Skilled in working on complex assignment or project
Skilled in maintaining constant control of workload and inventory, handling complex and sensitive issues successfully.
Participates in special projects, has strong customer focus and shares available resources to ensure prompt customer satisfaction.
Influences, oversees and provides guidance on internal workflows.
Documents process or action steps identified through actual work, process gaps, calibration and/or floor support
Facilitates or assists refreshers or documentation related tasks on areas of expertise or project.
Influences implementation of process improvements.
Execute applicable Quality System processes and monitor the accuracy of service provided
Communicate the importance of the Quality System to all employees and report on its effectiveness
Support Sarbanes Oxley (SOX) compliance
Other duties as assigned
Customer Focus
Delegation
Developing Direct Reports
Directing Others
Functional/Technical Skills
Priority Setting
Problem Solving
Process Management
Must be proficient in Microsoft Excel, Word and Outlook
Must have good keyboarding and typing skills
Must be able to multi-task and meet deadlines
Must have strong analytical and problem-solving skills
Must have excellent interpersonal skills
Must be able to communicate professionally
Must be able to react to situations with a strong sense of urgency
Must be able to make independent judgments, which have minor impacts on the organization
Must be willing to work night shift
Must possess at least College/Bachelor's Degree
Minimum two years supervisor experience required
Minimum two years of working experience in the related field required
Knowledge of SAP or ERP applications preferred
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.
Abbott Rapid Diagnostics Manila, Philippines site is part of Global Business Services (GBS) within the Abbott Rapid Diagnostics (ARDx) Division. GBS has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and data analytics. GBS also designs and develops Software products for ARDx businesses. The GBS group fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.
The Quality Assurance Specialist (QA) is responsible for supporting the management review, document and records control, and continuous improvement programs.
Comply with Quality System SOPs and Work Instructions and suggest modifications to ensure on-going process compliance and efficiencies
Conduct quality control/audit activities for select quality documents and records, complete results trending and present findings to drive continuous improvements
Support the Document and Records Control program
Maintenance of Training Records
Maintenance of External Records
Maintenance of Document Master Data
Generate and Distribute Metric Reports
Assign Document Training in Electronic Training System (METRO)
Serve as Change and Quality Coordinator in Agile PLM
Serve as System Administrator for Agile PLM and METRO
Assist in the Management Review process through metric report generation and power-point presentation preparation
Support internal and external compliance audits (i.e. FDA, ISO)
Provide back-up support for the management of the Quality Mailbox and UDI activities
Other duties as assigned
Minimum Bachelor’s Degree in a technical or life science field, or an equivalent combination of education and work experience is required.
Minimum one-year experience in a quality/compliance function required
Basic knowledge of FDA and ISO regulations applicable to medical device industry preferred
Must have strong organizational, interpersonal, written and verbal communication skills with a strong attention to detail
Must be self-directed, adept at juggling multiple projects and comfortable in a fast-paced and ever-changing work environment
Must be proficient in MS Outlook, MS Word, and MS Excel
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
Global Business Services (GBS) within the Abbott Rapid Diagnostics Division has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization, and data analytics. The GBS group fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.
The Software Application Developer will be responsible for delivering automation using Winshuttle as well as administration and ongoing support of users in Winshuttle Evolve application.
Duties and Responsibilities
Develop web forms and workflows using Winshuttle Evolve
Develop Winshuttle excel based scripts per business requirements
Work with business Subject Matter Experts to clarify requirements
Prepare documentation for Winshuttle scripts per Software Lifecycle requirements
Monitor and support end users following established Winshuttle support procedures
Initiate Agile backlog items for new business requirements and bugs following established Incident Management and Change Management process
Administer Winshuttle application, including user and role maintenance
Execute Installation Qualification tasks for Winshuttle changes
Key Position Competencies
Business Focus: Maintain a thorough understanding of end-to-end business process and requirements, and use it to provide efficient automation solutions
Technology Focus: Be on the edge of technology, constantly evaluate new tools and techniques, and use them in daily work
Dealing with Ambiguity: Display critical thinking and problem-solving skills in a large variety of scenarios to provide direction to the team on escalations and issues
Global Mindset: Assists with establishing a global network of process users. Helps identify synergies across business unit requests and projects.
Communicates Effectively: Demonstrate good interpersonal skills to employees, peers, and leaders. Ensure that business objectives and customer priorities are actively communicated to the team to ensure task execution is prioritized
Managing and Measuring Work: Assess workload and metrics on a daily and/or monthly basis to react to shifting priorities so that the team can effectively execute multiple tasks and deadlines
Integrity/Trust: Ensure statutory, SOX, Regulatory and/or Quality requirements are adhered to in all daily activities
Education & Experience
2+ years of relevant experience
Java Script / Web development skills is required
SAP ERP / BDC recording knowledge is preferred
Winshuttle knowledge preferred
Ability to execute and deliver tasks based upon defined timeline
Remote based management
English language proficiency
Good Communication skills
Bachelor’s degree in Computer Science or relevant degree/experience set
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
