Job Purpose:
Business Process owner for APJ systems, including initiating Business Requirement Document (BRD), lead UAT, system implementation for GL and ARLiaison with SAP IT on process Key Performance Indicators , operational efficiencies and compliance with company’s policies, procedures, and regulationsManage End to End AR delivery of services - Cash application and BillingEnsure the team manages incoming payments, perform clearing of AR, analyze discrepancies, execute securitization programs , reconciliations and reports are completed accurately and timely according to company guidelines/ policy
Responsibilities:
- Liaison with SAP IT on process Key Performance Indicators , operational efficiencies and compliance with company’s policies, procedures, and regulations
- Establish, improve, optimize and update company’s SOP and ensure process advocacy
- Define system process issues, measure current process performance, analyze root cause defects and develop targeted process improvement opportunities that will lead to cost and productivity improvement
- Champion project management with timely and regular status reporting to management and project stakeholders, Best practice sharing & implementation
- Proactively identify continuous improvement opportunities and work with management and team to achieve objectives
- Manage End to End AR delivery of services - Cash application and Billing, Ensure the team manages incoming payments, perform clearing of AR, analyze discrepancies, execute securitization programs , reconciliations and reports are completed accurately and timely according to company guidelines/ policy
- Ensure billings processing and issuance accurate customer invoices of team are completed and timely according to company guidelines/policy, Guide the team to analyse and resolve customer discrepancy with SO/PO teams, including root cause analysis and determination
- Stakeholder engagement with Sales & Credit Control Team in identifying and resolving problems impacting collections/ cash application, Work with credit and collection teams and remove order blocks which is preventing billing activity.
- Monitor KPIs & SLAs and ensure issues are addressed in an effective and timely manner
- Supervise and develop all relevant activities within the AR scope and drive continuous improvement across all activities, Ensure compliance of processes, transactions and reports
Knowledge, Skills and Experience:​
- Total years of experience should be a minimum of 8 years in related Finance at least 2 years in management position
- Degree or Diploma in Finance & Accounting/Commerce or equivalent with professional qualifications will be an added advantage e.g.ACCA/CPA/MIA
- Program Management skills – leading clusters of individual projects in parallel through wide cross-functional teams;
- Good communication skill and able to communicate effectively in English.
- Strong knowledge of accounting principles
- Proficiency in Microsoft Excel, Outlook, and PowerPoint
- Proactive and self-motivated to resolve issues
- Experience in a shared services environment preferred
- Ability to work in diverse teams and with multiple stakeholders;
Working Conditions:
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
