Total 8 job vacancies by Denver Euro Enterprise Sdn Bhd

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

Job Descriptions : -

• Ensure all areas within our business premises and the slot machines are in good orderly and working conditions at least 15 minutes before shift starts and during the whole duration of shift.
• Report duty at least 30 minutes before shift starts for daily opening in the event if you are Duty Shift in Charge.
• Supervise gaming operations and personnel in an assigned area according to the Standard Operating Procedures (SOP).
• Ensure that each station is covered by sufficient floor staff in each shift.
• Brief the floor staff on new rules and gaming programs.
• Issue opening and additional float to the cashier according to SOP.
• Monitor all cash, credit/ debit cards transactions carried out by the cashier according to SOP.
• Attend to machines payout request made by the customers and reset machines for next games.
• Ensure and verify machines before payment is made to the customers according to SOP.
• Do daily closing and make sure all records are recorded correctly and tally with physical cash.
• Ensure money in drawer is safely kept by the cashier at the optimum level according to SOP.
• Report machines malfunction to the technicians and brief next Duty Shift in Charge to follow up until such malfunction is solved in an efficient manner.
• Ensure the premises is clean and in tidily manner at all times.
• Ensure the electricity is switched off (except for the designated area and where power points are required to be switched on after operating hours) before leaving the property.
• Ensure the alarm system is activated and all doors are locked before leaving the property.
• Assigned keys must be kept properly according to the Company’s policies.
• Explain the house rules and games rules to customers.
• Attend to customers complaints in an efficient and courteous manner and report the complaints to the superior.
• Report if found any irregularity to the superior immediately.
• Any other duties and responsibilities assigned by the superior, Executive/ Manager.

Perks & Benefits

• Personal leave
• Open culture
• Public holiday
• Medical Insurance
• Panel Clinic
• Salary is negotiable

Job Descriptions :-

• To recruit new customers/members.
• To plan, organize and execute marketing strategies and events for the operations.
• To maintain good relationship with customers/members.
• To call customers/members who are not active and invite them to the club by holding events/functions.
• To conduct market survey and analyse the market information and trends, customers’ needs and feedback of our products and services provided. 
• To analyse customers’ interests for setting marketing targets for all marketing activities.
• To work within the department budget to ensure cost-effective marketing plans for each proposal.
• To provide post event reports and analysis on marketing program to management team.
• To work with operations department to achieve goals and targets of the operations.
• Any other marketing functions as may be required by the management from time to time.

Perks & Benefits

• Personal leave
• Open culture
• Public holiday
• Medical Insurance
• Panel Clinic
• Salary is negotiable

Responsibilities :-

• Developing a design plan. blueprints and ID works Schedule.
• Communicating with senior designer to understand of the style
• Working with senior designer on projects on-hand with all details drawings ( multiple, revisions on 2D and 3 D drawings maybe require in accordance with the requirements of Feng Sui, Operation and Design)
• Working with senuior designeer to ensure all side works and work progress is accoiding to the intenal discussion
• Experience in AUTOCAD, 3D Max

Requirements :-

• 2 years and above experience in this field on commercial and residential prokects
• Fresh graduates are encouraged to apply

Perks & Benefits

• Personal leave
• Open culture
• Public holiday
• Medical Insurance
• Panel Clinic
• Salary is negotiable

#優先會說普通話，歡迎沙巴人和砂拉越人

客戶服務

• 微笑並向老虎機玩家和顧客打招呼。
• 為老虎機祈禱者和顧客提供友善、禮貌和有效率的服務。
• 確保並提醒老虎機玩家和顧客的舒適和安全。
• 茶小姐不在時協助吧台。
• 需要時為顧客購買食物。

出納員

• 根據SOP負責籠子的操作和籠子/現金抽屜中的現金。
• 維護籠子並保持現金抽屜清潔和安全。
• 確保錢箱始終鎖好，未經值班負責人許可，不得離開錢箱。
• 根據俱樂部政策和 SOP 處理收支。
• 在輪班開始時清點並核實現金金額，並在輪班結束時平衡資金。
• 驗證實體散裝硬幣和捆綁紙幣。
• 根據SOP處理信用卡/金融卡。
• 填寫收銀員遊戲表格和報告。

一般的

• 協助老虎機玩家並監控玩家是否按照賭場規則正確行事。
• 向玩家推廣遊戲節目。
• 確保所有老虎機正常運行，並提醒值班負責人/向技術人員報告任何故障和故障。
• 處理一些小問題，例如鈔票堵塞等。
• 擦拭並清潔老虎機、桌子，確保營業場所隨時乾淨整潔。
• 在營業場所值班時，應穿著並配戴名牌。
• 向主管/值班負責人報告任何異常情況。
• 上級指定的任何其他職責和責任。

津貼和福利

• 開放文化
• 夜班津貼
• 獎金和獎勵

工作介紹 ： -

• 在輪班開始前至少 15 分鐘以及整個輪班期間，確保我們營業場所內的所有區域和老虎機處於良好秩序和工作狀態。
• 如果您是值班負責人，則每天上班前至少在輪班開始前 30 分鐘報到。
• 根據標準作業程序 (SOP) 監督指定區域的博彩運作和人員。
• 確保每個班次都有足夠的地面工作人員覆蓋每個站點。
• 向場內工作人員介紹新規則和遊戲計劃。
• 根據 SOP 向收銀員發出開倉和追加浮動金額。
• 根據 SOP 監控收銀員進行的所有現金、信用卡/金融卡交易。
• 關注客戶提出的機器支付請求並為下一場比賽重置機器。
• 在根據 SOP 向客戶付款之前，請確保並驗證機器。
• 進行每日結帳並確保所有記錄均正確記錄並與實體現金相符。
• 確保收銀員根據 SOP 將抽屜中的錢安全保存在最佳水平。
• 向技術人員報告機器故障，並通報下一個值班負責人進行跟進，直到以有效的方式解決此類故障。
• 確保場所隨時乾淨整潔。
• 離開住宿前，請確保電源已關閉（指定區域以及需要在營業時間後開啟電源點的地方除外）。
• 離開飯店之前，請確保警報系統已啟動且所有門均已上鎖。
• 分配的鑰匙必須依照公司政策妥善保管。
• 向顧客解釋房屋規則和遊戲規則。
• 以有效率、有禮貌的方式處理客戶投訴，並將投訴向上級報告。
• 發現異常情況立即向上級報告。
• 上級、主管/經理指派的任何其他職責和責任。

津貼和福利

• 事假
• 開放文化
• 國定假日
• 醫療保險
• 專家小組診所
• 薪資面議

工作介紹 ：-

• 招募新客戶/會員。
• 規劃、組織和執行營運行銷策略和活動。
• 與客戶/會員保持良好的關係。
• 致電不活躍的客戶/會員，並透過舉辦活動/活動邀請他們加入俱樂部。
• 進行市場調查並分析市場資訊和趨勢、客戶需求以及我們提供的產品和服務的回饋。
• 分析客戶的興趣，為所有行銷活動設定行銷目標。
• 在部門預算範圍內開展工作，確保每個提案的行銷計劃具有成本效益。
• 向管理團隊提供活動後報告和行銷計劃分析。
• 與營運部門合作，實現營運目標和目標。
• 管理層不時可能要求的任何其他行銷職能。

津貼和福利

• 事假
• 開放文化
• 國定假日
• 醫療保險
• 專家小組診所
• 薪資面議

職責：-

• 制定設計計劃。藍圖和 ID 工程時間表。
• 與資深設計師溝通，了解風格
• 與高級設計師一起完成專案現場所有詳細圖紙（根據風水、營運和設計的要求，可能需要對2D和3D圖紙進行多次修改）
• 與資深設計師合作，確保各項工作及工作進度符合內部討論
• 有 AUTOCAD、3D Max 經驗

要求 ：-

• 2年及以上商業及住宅專案領域經驗
• 鼓勵應屆畢業生申請

津貼和福利

• 事假
• 開放文化
• 國定假日
• 醫療保險
• 專家小組診所
• 薪資面議