Total 112 Manager level F&B / Tourism / Hospitality job vacancies in johor bahru

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Due to rapid growth, we are seeking an experienced Design Manager cum Team Leader to strengthen our technical team. This is a full-time position, and it is perfect for someone with rich façade design knowledge and passionate about managing roles.

Job Responsibilities

· In charge of Design Team to carry out façade design works.

· Organize and plan a design works to meet construction schedule.

· Provide leadership and manage the team members in a professional manner, e.g., allocation of work, providing guidelines to them in drafting to maintain the quality, improving productivity, checking drawings and cutting list profiles etc.

· Ensure design, drawings, and all other deliverables meet the standard requirements, specifications and within scope of works.

· Identify additional work/variations to the Project Manager / Contract Manager for processing/approval of the variation order.

· To coordination between Design Team, Consultants, Main Contractor and other contractors.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, review and comment of shop drawings in terms of constructability, sequencing and ensure quality of the design is maintained throughout.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To resolve any unforeseen interface problems throughout the various design phases.

Job Requirements

· Required skills: design development, design management.

· Knowledge and skills in Revit and Rhino are advantage, at least is able to read and extract information from 3D models prepared in Revit or Rhino format.

· Possess good communications and people skills

· Good organization, coordination and leadership skills

· Minimum 5 years working experience in façade design

1. Manage a team of ground crew

2. Team communication in working dynamics

3. Manage and handle query and trouble-shoot

4. Monitor service quailty

5. Plan schedule and duty

6. Drive efficiency and effectiveness in the team

7. Ensure procedures and process in place

8. Maintaining quality and standards

Job Description:

• Ensure brand alignment and consistencies in company collaterals.
• Go-to-person for production of group’s creative assets, collaborate across departments to create a holistic, on-brand output.
• Provide support in the compilation of tender proposals with the business development team.
• Write design stories, executive profiles, testimonials, case studies and press releases.
• Produce content for DB&B’s website and social media channels.
• Prepare for design award’s calendar and submissions.
• Work with photographers or videographers to document completed projects.
• Update project track records and portfolio
• Organise internal events.
• Monitor and analyse digital marketing campaigns with Google Analytics (SEO/SEM, Social Media Ads) to optimize ad spend and achieve lead generation.

Requirements:

• Degree in Marketing, Mass Communications, Business or related fields
• 3 to 5 years marketing (including digital marketing) and communications experience in a related industry.
• Proven business communication and writing skills, and excellent presentation skills.
• Bilingual proficiency in English and Mandarin
• Ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints.
• Strong attention to detail
• Strategic thinker with the ability to confidently communicate ideas and present to senior executives.
• Innovative and creative thinker
• Excellent leadership skills
• Independent and able to work in a fast-paced environment.
• Excellent interpersonal skills

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills

Job Description

• To assist the Front Office Manager in directing and supervising the activities of the sections of the Front Office.
• To ensure that guests are attended to with promptness, courtesy and efficiency and that guests’ complaints are handled with tact and diplomacy.
• To oversee the various sections within the Front Office Department to ensure optimum results.
• To oversee the FO operations in the absence of the FOM.
• To prepare management reports relating to room occupancy, reservations pattern, sales statistics, analysis of guest mix, sale production and other reports.

Job Requirements

• At least 2 years of prior experience in similar capacity
• Positive work attitude and team player.
• Good communication and public relations skills.
• Must be able to perform rotating shifts

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Reporting to the General Manager, the Operations Manager leads the hotel’s welcome and rooms operations while contributing to the overall achievement of business goals through superior customer & employee loyalty, profit leadership and continuous innovation. This role requires a business focused leader who ensures consistent top-notch service standard and guest satisfaction while leading a team.

You'll be in-charge of:

Management Duties

• Responsible for achieving profitability, high guest satisfaction and efficiency while maintaining standards set by the company.
• Plans, organise and directs all hotel services (not limited to front office, housekeeping, maintenance and security efficiently and effectively
• Collaborates closely with the General Manager to formulate the budget for his / her respective divisions and identify means to control expenses and generate revenue to achieve budgetary objectives.
• Collaborates closely with the F&B manager to ensure smooth operations in the absence of the General Manager.
• Prepares reports for management reporting
• Oversee the development and implementation of creative plans/programs that anticipate and exceed guest needs and interests.
• Oversee and approve respective division’s manpower planning and deployment according to business needs.
• Manages and attends to all guest inquiries, feedback and complements with promptness, courtesy and efficiently and that all service recovery matters are handled with tact and diplomacy.

Guest Service

• Ensures that all guests experience a warm hospitality experience.
• Initiative contact with guests to promote long term relationship that translate into business opportunities.
• To monitor and follow-up closely on all guest comments from all channels including and not limited to guest comment cards, TripAdvisor and other online channels.

Front Office

• Plan and oversee all front of house and guest service processes from the arrival of guests to their departure in order to ensure the delivery of top notch service
• Familiarize with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.
• Awareness and close monitoring of room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.

Housekeeping

• Oversees the housekeeping division
• Liaise and negotiate with Suppliers and Contractors for the best equipment, supplies and services which are cost effective and operationally viable for the operations and to initiate and authorise the contracting and purchasing of supplies, equipment and services.
• Oversee the building maintenance and cleaning activities in order to ensure safety, hygiene and comfort of the hotel guests and employees.

Maintenance, Security & Access

• Oversees the daily operations of the outsourced divisions (Security & IT) and ensure that the work performed conform to the specific standards
• o Supervise the security / IT requirements
• o Supervise building maintenance / repairs
• Oversees the policies and procedures to ensure the safety, security and welfare of the hotel guests and employees.
• Ensures proper log of all incidents pertaining to the hotel on daily basis for reporting with appropriate details and take necessary actions to avoid future recurrence.

Training

• Manage, motivate and develop the operations team in order to effectively achieve the objectives of the business unit.
• Developing training plans and appropriate materials (including hotel and industry related compliance curriculum,e.g. Innkeepers Act) to train the team to deliver consistent top-notch service standards.
• Responsible for ensuring that the sanitation and hygiene policy complies with the established standards and requirements / regulations and are adhered to at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

Our company is Franchisee of one of the most well known QSR Chains. We are looking to hire a Full Time Assistant Restaurant Manager to support our growth. This job entails working long hours under stressful conditions. The ideal candidate would be responsible for Overseeing Efficient Restaurant Operations, Revenue Generation from Retail and Delivery, Profitability, Quality Control, maintain High Standards of Hygeine in line with local requirements and also in line with the Brands requirements. The candidate will also be responsible for Supervising & Motivating Staff, manage Staff Roster, mantaining Financial & Administrative Records. Above all the candidate should have excellent 'Customer Service Skills' and be able to respond to customer inquiries accurately and in a timely manner.

For this role the candidate will be required to have

• Work experience in a similar role in a Quick Service Restaurant.
• Must be able to work during Weekends and Public Holidays.
• Excellent Organisational & Time Management Skills.
• Ability to remain calm and make quick decisions under stressfull conditions.
• Pleasant & Cheerful personality, interact positively with customers when required.
• 6 days a week of work 10 hours every day.

JOB SUMMARY

Entry level management position that is responsible for the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards all Marriott Brand Standards and all Cycle Audit Brand Standards at all times, and legal obligations are followed.

JOB SPECIFICATION

• Diploma or Degree in Food & Beverage, Hotel Management or related major
• Food & Beverage related professional certifications desired
• 2 - 3 years’ experience in related professional area
• Knowledge on bar operations

Duties & Responsibilities:

Assist in the hiring and training of new employees as well as the continuous training of existing staff

Maintain high-quality food standards through consistent communications with kitchen crew

Oversee our kitchen staff’s compliance with all health code and sanitation requirements

Provide exceptional customer service and lead staff to do the same

Assist in responding to customer complaints quickly and resolve them effectively in the absence of Restaurant Manager

Work with staff to project future needs for kitchen supplies, goods, and cleaning products.

Maintain inventory of all needed supplies

Identify methods our restaurant can use to cut waste, decrease costs, and improve profits

Manage the work schedules of our restaurant’s staff

Requirements:

Previous supervisory experience in the F&B and/or hospitality industry preferred

Strong multi-tasking skills, with strong focus in restaurant / cafe daily operations related skills

Exceptional organizational, communication, and customer service skills

Professional, pleasant, and clean disposition

Proven ability to work in a fast-paced setting

Required to work in split-shift environment

Required to work 6 days a week, including public holidays and weekends

The physical ability to remain standing for long periods of time

Responsibilities:

· Handles the day-to-day operation of Front Office department.

· Supervise a team of Guest Service Executive/ Officer and Concierge as well as provide On-the-job training.

· Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Perform other related tasks.

Duty Manager responsibilities include:

- overseeing daily operations

- ensuring employee productivity

- monitoring efficiency of all processes and creating a positive work environment for employees.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

Job Requirements:

- Fluent in Japanese language.

- Accountable for cost and efficiency of entire operations.

Job Responsibilities:

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Due to rapid growth, we are seeking an experienced Design Manager cum Team Leader to strengthen our technical team. This is a full-time position, and it is perfect for someone with rich façade design knowledge and passionate about managing roles.

Job Responsibilities

· In charge of Design Team to carry out façade design works.

· Organize and plan a design works to meet construction schedule.

· Provide leadership and manage the team members in a professional manner, e.g., allocation of work, providing guidelines to them in drafting to maintain the quality, improving productivity, checking drawings and cutting list profiles etc.

· Ensure design, drawings, and all other deliverables meet the standard requirements, specifications and within scope of works.

· Identify additional work/variations to the Project Manager / Contract Manager for processing/approval of the variation order.

· To coordination between Design Team, Consultants, Main Contractor and other contractors.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, review and comment of shop drawings in terms of constructability, sequencing and ensure quality of the design is maintained throughout.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To resolve any unforeseen interface problems throughout the various design phases.

Job Requirements

· Required skills: design development, design management.

· Knowledge and skills in Revit and Rhino are advantage, at least is able to read and extract information from 3D models prepared in Revit or Rhino format.

· Possess good communications and people skills

· Good organization, coordination and leadership skills

· Minimum 5 years working experience in façade design

Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.

The Role

The marketing manager will support marketing initiatives in line with several of our

brand’s positioning, culture and philosophy. In this role, you will lead a team to help

to raise awareness of the brand, drive sales, customer acquisition and retention

through marketing initiatives and strategies that are deployed.

Roles and responsibilities:

• Develop and oversee end-to-end branding and marketing strategies and its implementation towards launches, campaigns and promotions.
• Manage, track and analyze performance of marketing efforts from both earned and paid media.
• Able to set KPIs, track and document performance, create reports and use learning and data to make evidence-based decisions.
• Plan and develop brand or promotions communication channels, strategy and oversee media buys.
• Oversee various in store, digital and OOH touch points.
• Oversee implementation of marketing calendar including execution andcontent.
• Ensure brand efforts and communications are in-line with brand identity andethos.
• Seek collaboration and partnership opportunities.
• Liaise with outsourced agencies to deliver results and solutions.
• Ensure tracking of timelines and projects, together with budgets and results.
• Ensure that business as usual marketing efforts are on-going and impactful.
• Support with media buying strategies and oversee implementation andperformance actively.
• Support in liaising with international partners (distributors / franchisees withsupport of International Ops team).
• Support retail teams on visual merchandising, promotional strategies andmarketing tools (provision of GWPs, brochure, promos, training notes)
• Work cross-functionally with various departments between the e-commerce,CRM and operations team
• Lead, manage and nurture a team of individuals across executives andcreatives to deliver performance.

Job Requirements:

• At least 8 years of experience in marketing and relevant industries.
• Proficient in MS Word, Excel and Powerpoint.
• Good command of English.
• Proactive, resourceful and creative.
• Display good leadership skills such as communication and interpersonal.
• Able to managed internal and external stakeholders well.
• Able to identify keen insights through data analysis and trends.
• Excellent organizational and time management skills.
• Able to work independently and as part of a team.

Job description:

• Identify, qualify and manage the acquisition and development of new business leads;
• Build rapport and maintain close relations with clients, suppliers, contractors and real estate agents through a mix of marketing channels, including but not limited to: networking, presentations, cold-calling, follow-ups etc;
• Ensure excellent service standards are consistent throughout the business cycle through pro-active needs and requirements identification, prompt follow ups and actions on client’s feedback;
• Communicate with clients to identify needs and work with team members to improve current services;
• Work closely with other team members to strategise, prepare and ensure the completeness of collaterals, fee proposals, presentation kits, business proposals, tender submissions and clarifications;
• Coordinate with other regional BD when needed;
• Ensure that CRM is updated regularly;
• Regularly keep track of industry news and develop an understanding of the competition in the market.

Job requirement:

• Min. 3 years of relevant working experience
• Min. Diploma in business administration, marketing or relevant qualification
• Good interpersonal skills with high Emotion Quotient , understand, respect and tolerant of diversity of ethnic, individual and company cultures; to be able to build rapport & relation with clients, able to manage emotion appropriately and professionally in managing different clients. Require patience for some cases to building long term business relationship with potential clients. Interactively bridge & collude clients with internal project leader and operations team to ensure smooth operations of the projects.
• Good presentation skills are crucial to accurately introduce company’s competencies to potential clients and persuading clients to choose DB&B as preferred business partner. Listening and Questioning Skills is critical to fully understand clients’ requirements, negotiation skill is required to attain win-win situation while discussing terms of contract with client.
• Intrinsically motivated and able to take rejections positively, especially performing cold calls. Focus on achieving Sales quota and at the same time maintaining high level customer satisfactions.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).