Total 69 IT Analyst job vacancies in Kuala Lumpur

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities:

• KYC

• Perform KYC/CDD checks on new clients and conduct periodic reviews for existing clients. This includes reviewing client documents, name screening, adequacy of SOF/SOW corroboration, performing transaction review
• Identify potential risks associated with the business relationship and escalate any red flags or concerns
• Work closely with L2 and Compliance Team in Singapore to ensure a seamless onboarding and periodic refresh process for clients

• Effective communication with internal stakeholders including BD, Legal, Operations etc
• Client Servicing

• Create a positive onboarding experience for new clients and maintain good business relations with existing clients, handholding them when needed
• Interact with clients through Whatsapp/ Telegram/ e-mail communications
• Ensure completeness of static data and maintain an accurate record of all existing and potential clients
• Respond to client inquiries in a timely and professional manner

• Diploma in Finance, Business Administration or an industry-related field
• Possesses at least 1 year of experience in KYC/ Client Servicing roles within the financial sector
• Proficiency in Google Suite
• Excellent organizational, time management skills and ability to work independently with minimal supervision in a fast-paced environment
• Proven past experience in client servicing roles - past testimonials and feedback are welcomed
• Proven past experience in reviewing KYCs of individual and corporate clients – the ability to understand and review complex corporate structures across jurisdictions will be a huge plus
• Effective written and verbal communication skills
• Fluency in Mandarin will be preferred though not a must
• Understanding of cryptocurrency, blockchain and understanding of regulations across jurisdictions will be a bonus

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

As a Junior Workday Reporting Analyst, you will be an integral part of our HR Digitalization team, contributing to the optimization and enhancement of our Workday HCM system. Your primary focus will be on configuring reports, ensuring data security, and supporting the development of dashboards and custom reports within the Workday platform.

Responsibilities:

1. Workday Reporting Configuration:
   • Collaborate with HR Managers/HRBPs to understand reporting requirements.
   • Configure and maintain Workday reports, ensuring accuracy, relevance, and compliance.
   • Assist in resolving reporting issues, leveraging your growing expertise in the Workday platform.
   • Customize standard reports and create new ones based on business needs.
   • Implement calculated fields and advanced filters to enhance report functionality.
2. Data Security and Access Controls:
   • Manage security roles, permissions, and data access within Workday.
   • Ensure data privacy and compliance with company policies and regulations.
   • Monitor and troubleshoot security-related issues.
3. Dashboard Development:
   • Design and contribute to interactive dashboards using Workday or other reporting tools (such as Google Looker Studio or Tableau, Nice to have).
   • Visualize HR metrics, trends, and KPIs for various stakeholders.
   • Empower users with self-service dashboards for real-time insights.
4. Custom Reports and Calculated Fields:
   • Create custom reports tailored to specific business needs.
   • Utilize calculated fields to derive meaningful metrics and dimensions.
   • Collaborate with cross-functional teams to validate report accuracy.
5. Full Reporting Lifecycle Support:
   • Participate in all phases of the reporting lifecycle, from design to deployment.
   • Provide timely support for existing reports and address any issues promptly.
6. Technical Compliance:
   • Adhere to technical best practices, standards, and policies set by the HRIS team.

• Experience in building cloud data pipelines and data warehousing within a cloud data warehouse.
• Experience or Exposure in Mortgage, Financial Institution or Banking is Mandatory
• Can effectively communicate in Bahasa language.
• Proficient in ETL tools such as Azure Data Factory, Azure Databricks, DBT is required.
• Experience in reporting tools, Tableau, Power Bi
• Good to have: Understanding of statistical modelling, machine learning, or data mining, text mining concepts and a track record of solving problems with these methods.
• Conducting full lifecycle analysis to include requirements, activities and design.
• Data analysts will develop analysis and reporting capabilities.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.

Job Brief:

As our IT Infrastructure Executive, you will play a crucial role in driving the operational efficiency of our IT system in our organization. Experience in Windows Server And Linux Environment is a must. 

Job Responsibilities:

• Role & Responsibilities

1. Network Management: Overseeing and maintaining the organization's network infrastructure, including routers, switches, and other networking devices.
2. System Administration: Managing servers, operating systems, and system software to ensure optimal performance and security. Implementing necessary configurations and access controls.
3. Service Desk Leadership: Providing leadership and guidance to our service support team, ensuring efficient resolution of end-user technical issues related to hardware, software, and networking. Facilitating software installations, account setups, and password resets as needed.
4. Security Oversight: Evaluating the effectiveness of IT controls, monitoring network activities, conducting risk assessments, and ensuring compliance with internal policies and industry best practices to safeguard our systems and data.

Job Requirements:

• Job Requirements:

1. Degree/Diploma in IT / Networking / Engineering / Computer Science
2. Experience in Windows Server & Linux.
3. At least 1 year experience in Server Administration, Virtual Machine
4. Experience with AWS services is a bonus.

Job Description

• Examine internal IT controls, evaluate the design and operational effectiveness, determine risk exposure, and recommend remediation strategies.  
• Conduct risk-based audit assignments, including planning, liaising with the auditees, developing risk-based audit programs, executing audit fieldwork, documenting audit evidence and findings, drafting the audit report, and reporting to the Audit Committee and Board of Directors. 
• Attend the end-of-audit discussion with auditees to confirm the drafted audit findings, root causes, audit recommendations, and management-agreed actions. 
• Perform follow up with the auditees on the progress of remediation actions and the implementation status of the agreed actions with regard to audit findings. 
• Conduct special reviews, ad hoc assignments, and investigations as directed by the Audit Committee and Board of Directors. 

Experience desired (if any):  

• Minimum 2 years working experience in IT audit or IT Assurance or IT QA environment. Fresh grads is welcome to apply.  
• Working exposure in ISO27001, SOC, ISAE 3000.   
• It is preferable if the candidate possesses certifications Bachelor’s degree in Computer Science, MIS, Cybersecurity or related field. 
• It is preferable if the candidate possesses certifications such as CISA,CA ,CPA, CBA, CISSP, CIA, ISO Auditor etc. 

• As an internal consultant to business end-users in the area of process automation and operational efficiency.
• Assist in analysing business requirements and find solutions within the IQVIA Hospital Information systems to drive process automation.
• Involved and assist in HIS system implementation.
• Assist in application configuration, system testing and Integration testing.
• Provide application support, maintain issue tracker, troubleshoot application and reports issues, apply updates to the application, and work with a developer for resolution.
• Prepare documentation User Guide, User Acceptance Test Script and Integration Test scripts for projects.
• Arrange and conduct Super user training.
• Provide Go Live support.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Officer, KYC Operations Analyst   - Hybrid (C10)

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, KYC Due Diligence Analyst  - Hybrid (Internal Job Title: Compl Bus Control Analyst 2 - C10) based in KL, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The KYC Due Diligence Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

• Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures

• Subject Matter Expert

• Perform KYC reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due

• Determining if the accounts are in scope

• Client Identification, Verification and Screening

• Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks

• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews

• Ensure all information

• Send the requests to Outreach/RM for accounts where information is required to complete the review

• Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly

• Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken

• Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance

• Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews

• Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews

• Proficiency in Cantonese language (HK market)

As a successful candidate, you’d ideally have the following skills and exposure:

• 3 to 5 years of relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Asset Servicing Analyst - Hybrid (Internal Job Title: Custody Asset Servicing Analyst 1  - C09) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Provide prompt advice to regional branches to ensure smooth operations and service delivery

• Manage reconciling and processing positions related to Corporate Action events
• Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries
• Adhere to corporate policies and participate in self-assessment, quality reviews and audit
• Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department
• Reviews all Corporate Action/Proxy events received and ensures detailed understanding and processing requirements
• Pro-actively reconciles instructions versus eligible holders and executes client votes
• Researches and resolves all discrepancies within department standards
• Reviews and updates all processes and procedures timely and accurately
• Identifies and reports any gaps/system enhancement
• Participates in all testing and successful implementations
• Adherence of regulatory and bank policies, ensure compliance at all times
• Participate in process improvement to streamline workflows and procedures writing
• Escalates issues to management, participates in cross-training activities and all other job duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Min 1 – 2  years of experience in a related role  or any other industries
• Relevant Degree or equivalent experience
• Demonstrated project management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Custody Operations supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Custody Securities & Derivatives  Analyst ( Hybrid ),  (Internal Job Title: Securities & Derivatives Analyst 1 - C09) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The role is part of the high-level review of the types of work performed. Other job-related duties may be assigned as required. Management may decide to add/change additional roles as and when deemed necessary for the continuity of business.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred for Custody or funds Billing Operations, Custody Operations, Settlement Operations areas.
• Fundamental understanding of Custody and Funds products, basic accounting principles.
• Proven ability to perform various concurrent activities and contribute to projects or process improvement in a high-risk environment.
• Demonstrated knowledge of excel based reconciliation, use of various smart tools of excel.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

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Job Family:

------------------------------------------------------

Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Description -

We seek an experienced and motivated Senior Business Intelligence Analyst with strong analytical skills, Power BI and ThoughtSpot expertise, and the ability to thrive in a multi-cultural environment. In addition to individual analytical prowess, this role requires leadership capabilities to guide and lead a team of contract workers. The successful candidate will collaborate closely with onshore teams, ensuring effective communication and successful delivery of BI solutions.

What a Business Intelligence Analyst - Team Lead does at HP:

Team Leadership:

• Lead and mentor a team of contract workers in the field of business intelligence.
• Foster a collaborative and results-driven team environment.
• Provide guidance on best practices, methodologies, and professional development.

Data Analysis:

• Utilize advanced analytical skills to extract insights from complex datasets.
• Lead the team in identifying trends, patterns, and opportunities for business improvement.
• Ensure high-quality, accurate, and timely delivery of analytics outputs.

Business Intelligence Tools:

• Expertise in Power BI and ThoughtSpot to design and implement advanced visualizations and dashboards.
• Oversee the development and maintenance of reports supporting key performance indicators.

Collaboration:

• Work closely with onshore teams to understand business needs and requirements.
• Facilitate effective communication and collaboration between onshore and offshore teams.

Multicultural Environment:

• Demonstrate leadership in fostering a multicultural and inclusive work environment.
• Ensure the team operates cohesively in a diverse setting, promoting cultural understanding.

Problem Solving:

• Lead the team in identifying and solving complex business problems through data analysis.
• Implement innovative solutions to optimize reporting processes.

Documentation:

• Oversee the documentation of data analysis processes, report specifications, and data definitions.
• Ensure the team maintains comprehensive documentation for knowledge sharing and reference.

Continuous Improvement:

• Stay informed about industry trends, advancements in BI tools, and best practices.
• Drive continuous improvement initiatives within the team to enhance efficiency and effectiveness.

Individuals who do well in this role at HP, usually possess:

• Bachelor’s degree in a relevant field (e.g., Business Analytics, Information Systems, Statistics).
• Proven experience in data analysis and business intelligence.
• Leadership experience, including managing and leading a team.
• Proficiency in Power BI and ThoughtSpot.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills for collaboration in a multicultural environment.
• Ability to work effectively with onshore teams and contribute to team goals.
• Detail-oriented with a commitment to producing accurate and high-quality work.

• If you are a seasoned professional with a proven track record in business intelligence and leadership, and you thrive in a multicultural setting, we encourage you to apply for this challenging and rewarding opportunity.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

#Li-Post

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Schedule -

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

We are seeking a highly motivated Cybersecurity Analyst to join our dynamic and fast-growing organization. Tune Protect is a regional insurance company with infrastructure on cloud as well as on-premise. From a cybersecurity perspective, we monitor our infrastructure via a SOC and also with solutions ranging from network firewalls to SOC to EDR, DLP and PAM.

Key Responsibilities:

• Work with the team to manage the security infrastructure at Tune Protect. This includes working with the SOC and infrastructure team to analyze and remediate security tickets, EDR operations (for example scanning and ensuring endpoints are clean of vulnerabilities), Email Security on MS365, DLP (for example blacklisting/whitelisting websites, etc), and PAM (for example work with the infrastructure team to ensure all critical user ids are covered).
• Demonstrated experience in threat-hunting
• Be hands-on and able to utilize/configure our existing security software such as Trend Micro EDR, Forcepoint DLP, Tycothic PAM, and Microsoft 365 email security. Familiarity or experience in using and/or configuring other endpoint protection software, data leak prevention software, privileged access management software and/or firewalls is a strong advantage.
• Strong understanding and experience in firewall configuration (Fortigate and Palo Alto) a strong advantage
• Strong understanding and experience in hardening OS such as Linux and windows
• Understanding of Microsoft Active Directory and its security is a strong advantage.
• Assess and manage security risks and implement best practices to minimize them. Monitor and analyze cybersecurity incidents and threats
• Perform regular VAPT on our infrastructure and on all new applications internally or with an external vendor. Work with those vendors to ensure their reports are remediated as needed and verified. Experience as a VAPT tester an advantage
• Work with infrastructure and cloud engineers and leads to ensure security is handled correctly from design to operations at the network and server level. This includes knowledge of sound security practices from a technical perspective.
• Understand industry frameworks like Mitre Att&CK. Stay up to date with the latest security trends and technologies to ensure the company stays ahead of evolving threats
• Ensure regular reporting on security statistics are compiled on time and presented to management.
• Work with cross-functional teams to ensure that all on premise and cloud-based systems and applications are secure
• Work closely with IT audit to ensure all audit discovery and remediation is performed ahead of deadlines

Qualifications and Experience:

• Degree in Information Technology (IT), Computer Science, or other related discipline with relevant experience in security operations
• IT Security experience with 3+ years (for Senior) or 1+ years (for Junior) or more hands-on experience in any branch of security. Experience being in a lead role an advantage
• Professional certification such as CISM, CISA, CSXP, CISSP, CREST, GPEN or equivalent an advantage
• Knowledge/experience in Information Security, IT Risk and IT Governance including BNM RMIT. Strong understanding of IT security principles and practice.
• Familiarity with security frameworks and regulations such as NIST, ISO 27001, and SOC 2 an advantage
• Operational experience working with or in a SOC an advantage
• Able to work under broad direction and a self-motivated individual who is able to work independently. Responsible and accountable for work performed and decisions taken.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources if required.
• Good communication skills written and spoken
• Good analytical and problem-solving skills including the ability to visualise and plan troubleshooting steps.
• Ability to work collaboratively with other parties toward a common goal

Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Responsibilities: 

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.

• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.

• Maintain all IT related inventory and software licensing control.

• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.

• Evaluate and recommend IT related hardware and software solution.

• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.

• Ability to integrate various hardware platforms, whenever necessary in different topology.

• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

• To perform any other tasks or assignments as directed by the management from time to time

Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Responsibilities: 

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.

• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.

• Maintain all IT related inventory and software licensing control.

• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.

• Evaluate and recommend IT related hardware and software solution.

• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.

• Ability to integrate various hardware platforms, whenever necessary in different topology.

• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

• To perform any other tasks or assignments as directed by the management from time to time

Job Description

• Manage and control overall planning from assessment of feasibility and budget allocation until project delivery and revenue tracking
• To plan and schedule for project stages within the 3 constraints: scope, time and cost.
• Develop full-scale project timeline for each project based on resource management.
• Prepare and execute project kickoff meeting with key stakeholders.
• To prepare weekly projects status or progress reports.
• To work closely with Product Manager, Subject-Matter Expert, Tech Lead to prepare for preliminary requirements from business users prior to project business specification documentation signoff.
• To work closely with Quality Assurance team and Development team on project deployments.
• Establish contingency plans with backup resources and accommodations for prospective delays if needed.
• To track proper project documentations.
• To govern on Project Management Processes (PMP) framework in all projects.

The fit:

• With at least to 5 years of Project Management skills preferably with Software Development project experience.
• Agile involvement is an advantage.
• Excellent communication spoken & written skills.
• A team player and ability to work with all levels of people.
• Ability to work independently and under pressure within tight deadlines.

The Fraud Ops Analyst 2 is an intermediate level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

This role will support the Singapore and Hongkong markets hence proficiency in Cantonese and Mandarin is required.

Responsibilities:

• Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns

• Performs data validation independently in support of fraud management personnel

• Assist in executing the business strategy by developing and producing Management Information Systems and analyses

• Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided

• Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects

• Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies

• Interpret data and make recommendations, and basic working knowledge of industry practices and standards

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• At least 2 years of experience in a related role

• Amenability to work in shifting schedules including weekends and Public holidays, if needed

• Must have the ability to speak Cantonese and Mandarin fluently

• Good English communication skills

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting