Total 347 Customer Experience Manager job vacancies in Selangor

Job Description ;

• Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter.
• Update daily container movement planning.
• Plan and coordinate shipments to ensure timely delivery to final destination.
• Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation.
• To coordinate with 3rd party logistics service providers and provide full logistic support to the sales division.
• To liaise with customers for any inquiry.
• Carry out any other tasks that assigned by superior from time to time.

Requirement ;

• Candidate must possess at least Professional Certificate, Diploma or equivalent.
• Required language(s): English & Mandarin
• At least 2 years of experience in the related field is required for this position.
• Good attitude
• Fresh graduates are encouraged to apply too, training provided.

Company Overview

We are a dynamic and reputable total logistics service provider specializing in global ocean freight, transportation and supply chain solutions across various industries. We take pride inproviding our clients with solutions and ideas to resolve their difficulties. We wish to invite suitable candidates to join us.

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

職責：

• 起草和審查合約和協議，例如服務協議、合作或諒解備忘錄以及與客戶和供應商的其他相關公司協議，以確保遵守法律、法規和內部公司政策。
• 能夠與外部律師就正在進行的法律程序進行聯絡，例如和解談判、索賠辯護、代表公司提出索賠和合約談判，並向公司提供必要的最新資訊。
• 指定內部治理政策並定期監控合規情況。
• 研究和評估有關業務決策和營運的不同風險因素。
• 應用有效的風險管理技術並就可能的法律問題提供主動建議。
• 與外部各方（監管機構、外部顧問、公共機構等）溝通談判，建立信任關係。
• 起草並固化協議、合約等法律文件，確保公司的充分合法權益。
• 與多個利害關係人和力量一起處理複雜的事務。
• 管理訴訟風險並更新影響公司的法律發展。
• 聯絡、管理和監督外部律師的表現，包括編制律師月度報告以分發給管理層和/或視情況向各自的委員會或董事會報告。
• 保持對立法變更的最新了解。

要求：

• 擁有在商業環境中擔任法律顧問的豐富經驗。
• 對公司法和程序有豐富的知識和理解。
• 充分認識企業外在環境的影響。
• 具有製定法律防禦或主動策略的能力。
• 高度的職業道德和誠信。
• 良好的判斷力和分析情況和資訊的能力。
• 高超的溝通技巧。
• 至少擁有法學學士學位或法學博士學位。

津貼和福利

• 附近的公共交通
• 醫療保險
• 個人發展機會
• 每週工作五天

職位描述

大客戶經理負責與客戶建立長期、信任的關係。客戶經理的職責是監督分配的客戶組合，從現有客戶中開發新業務並積極尋求新的銷售機會。

職責包括：

• 與客戶建立牢固的關係
• 與主要業務主管和利害關係人聯繫並準備銷售報告
• 回答客戶的疑問並在新舊客戶中識別新的商機。
• 與跨職能內部團隊（包括管理、採購、物流、財務部門）聯絡，以改善整個客戶體驗。
• 擔任所有客戶帳戶管理事宜的主要聯絡人
• 確保根據客戶的需求和目標及時、成功地交付我們的解決方案
• 向內部和外部利害關係人清楚傳達月度/季度計劃的進度
• 與現有客戶開發新業務和/或確定需要改進的領域以滿足銷售配額
• 預測和追蹤關鍵客戶指標（例如季度銷售結果和年度預測）
• 準備帳戶狀態報告

要求和技能：

• 已證明的工作經驗
• 具有溝通、展現和影響組織各級關鍵利害關係人的能力
• 擁有根據客戶需求提供以客戶為中心的解決方案的經驗
• 具有同時處理多個客戶管理專案的能力，同時保持對細節的敏銳關注 出色的傾聽、談判和演示能力
• 良好的口頭和書面溝通能力擁有自己的交通工具能夠出國旅行

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

職位描述;

• 設計和實施製造設施所使用的系統和設備程序。
• 測試和監測設備。
• 更新目前系統進程。
• 進行風險評估。
• 完成上級領導（包括中方）交辦的其他任務

要求;

• 大專及以上學歷，理工科專業優先；
• 歡迎應屆畢業生申請
• 具工廠品質工程或品質管理經驗，2年以上工作經驗。
• 一年以上電子產品或汽車零件或磁性元件生產企業工作經驗優先；
• 具備良好的分析判斷能力、解決問題的能力，邏輯思考能力強，思維敏捷，辦事能力強，善於溝通，有團隊合作精神，能承受壓力；
• 熟悉ISO9001，學習IATF 16949優先；
• 良好的英語閱讀、寫作和溝通能力，粵語或中文優先；
• 候選人必須精通普通話，因為職位要求候選人與說普通話的客戶打交道。
• 工作態度勤奮，責任感強，具備團隊精神。
  
  

好處：

• 免費停車場
• 伙食補貼
• 汽油津貼
• 勤工津貼
• 晉升機會
• 專業發展
• 加班費
• 年度獎金

You will report to the Director/General Manager and will be responsible for leading the team in the proper implementation and management of the office’s projects including:-

• Preparation of quantities and pricing for tender submission including calling for quotations from sub-contractors and suppliers;
• Preparation of progressive claims and verifying sub-contractors’ claims including visit to project sites as and when necessary;
• Preparation of progressive report, building materials purchasing and delivering schedules including liaising with purchasing department; 
• Possess at least a Advance Diploma in Quantity Survey or equivalent

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Qualifications :

• Degree or Diploma in Mechanical/Chemical Engineering from a recognized institution
• Minimum 8 years working experience in mill management and project related work
• Good interpersonal and communication skills
• Willing to travel on overseas assignments
• Assist project execution team 

Duties & Responsibilities  :

• Undertake project planning, design, preparation of tender supervision and supervision of construction as per project/contract requirements.  
• Assist in matters related to Authority approvals for projects.  
• Undertake any other related tasks as per project/contract requirements.    
• To liaise with client, contractors, technology providers/suppliers, and all other stake holders on project related matters as required.     
• Coordinate with client on the progress of the project implementation and attend to all requests made by the client on the project.  
• Visit project sites to monitor progress and ensure conformance of design drawings, specifications and enforce good engineering practice.
• Conduct site meetings, oversee work of site staff and certify progress claims of contractors and suppliers.  
• Discuss any specific requirements with the client and other related parties, if need arises.
•  Manage, direct and monitor progress during each phase of a project development.  
• Resolve design and construction problems, as they arise competently and speedily.  
• Reply all letters, e mails and correspondences and submit minutes of meetings and reports (if required) promptly.  
• Coordinate and supervise the work of the draughting and support staff.  
• Any other tasks assigned by the firm in the course of project development or implementation 

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Compares prices amongst various vendors in order to make sound purchasing decisions.
• Manage within a given budget to purchase goods and services for an organization.
• Guarantees that products are delivered in a timely manner, and that the quality of the goods received is satisfactory.
• Negotiate with contractors on price, mode of shipping, and delivery time.
• Purchase goods such as office supplies on a continuing basis in order to maintain certain inventory levels.
• Monitor invoices for accuracy, and authorizes the accounts payable department to issue payment.
• Analyse the performance of certain vendors in order to decide whether or not to continue buying from them.
• Input data concerning inventory and order amounts into a computer database.

Requirements:

• Proven working experience as a procurement specialist.
• Knowledge of sourcing and procurement techniques as well as a dexterity in 'reading' the market.
• Talent in negotiations and networking.
• Thorough knowledge of supplier or third party management software.
• Excel in decision-making and working with numbers.
• Familiarity in collecting and analyzing data.
• Possess at least a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Qualifications :

• Degree or Diploma in Mechanical/Chemical Engineering from a recognized institution
• Minimum 8 years working experience in mill management and project related work
• Good interpersonal and communication skills
• Willing to travel on overseas assignments
• Assist project execution team 

Duties & Responsibilities  :

• Undertake project planning, design, preparation of tender supervision and supervision of construction as per project/contract requirements.  
• Assist in matters related to Authority approvals for projects.  
• Undertake any other related tasks as per project/contract requirements.    
• To liaise with client, contractors, technology providers/suppliers, and all other stake holders on project related matters as required.     
• Coordinate with client on the progress of the project implementation and attend to all requests made by the client on the project.  
• Visit project sites to monitor progress and ensure conformance of design drawings, specifications and enforce good engineering practice.
• Conduct site meetings, oversee work of site staff and certify progress claims of contractors and suppliers.  
• Discuss any specific requirements with the client and other related parties, if need arises.
•  Manage, direct and monitor progress during each phase of a project development.  
• Resolve design and construction problems, as they arise competently and speedily.  
• Reply all letters, e mails and correspondences and submit minutes of meetings and reports (if required) promptly.  
• Coordinate and supervise the work of the draughting and support staff.  
• Any other tasks assigned by the firm in the course of project development or implementation 

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

職責：

• 為團隊成員提供指導和支持，並分配團隊成員的工作和角色，以確保日常運作的順利進行。
• 管理人力資源部門在員工關係、行政、薪資和福利計劃方面的日常運作。
• 監督員工的工作並提供回饋和建議，以提高效率和效果。
• 協助制定和實施與整體業務策略一致的人力資源策略和措施。
• 協助確保整個人力資源管理過程中的法律合規性。
• 進行新團隊成員的面試、選拔和訓練。
• 隨時了解與人力資源職能相關的法律領域的最新變化。
• 主動建議並制定改進計劃和政策，以實現和超越既定目標。
• 管理和領導營運團隊實現既定目標。
   

要求：

• 具備擔任人力資源營運經理、人力資源經理或類似職位的豐富工作經驗。
• 精通勞動法。
• 人力資源資訊系統的實務經驗。
• 擁有設計薪資福利方案的經驗。
• 能夠制定清晰、公平的公司政策。
• 良好的分析和決策能力。
• 團隊管理能力。
• 至少擁有人力資源管理或相關領域的學士學位； MSC 是一個優點。

津貼和福利

• 醫療及住院
• 績效獎金
• 休閒著裝要求
• 事假
• 個人發展機會

工作職責：

策略性業務和合作夥伴關係發展：

• 領導與企業、政府實體和產業參與者互動的舉措，以建立實質的合作關係。
• 旨在提高知名度、採用率和市場地位。
• 制定並實施有效的銷售策略，以實現每月和年度收入目標。
• 談判合約和包裹。

投資和資金：

• 尋找、評估和確保資金和投資機會，以推動成長和創新努力。

市場分析：

• 隨時了解產業趨勢、市場變化和監管動態，以有效調整策略並抓住成長機會。

報告：

• 每周和每月向上級/總監提供準確的營銷報告和銷售預測、提案和改進建議。
• 參加每週/每月的銷售會議，準確預測銷售管道，確保每月績效一致。

商業和企業活動管理：

• 為主要商業/企業客戶開發增值服務或計劃。
• 執行上級和管理層要求的任何其他任務，並一般執行所有行銷工作。

要求：

• 最好是精通普通話口頭和書面的中國候選人。
• 擁有商業、行銷、銷售或相關學科的學士學位。
• 至少 4 - 5 年業務開發、銷售、行銷、投資管理或策略夥伴關係的相關經驗。
• 出色的人際交往能力，在與客戶、同事和供應商建立融洽關係方面擁有良好的記錄。
• 強大的分析、策略和溝通能力以及利用這些能力完成交易的能力。
• 能夠與不同的利害關係人群體進行談判並建立持久的關係。
• 擁有製定和實施成功業務策略的記錄。
• 能夠在快節奏、截止日期驅動的環境中協作和獨立工作。
• 熟悉 Microsoft Office 套件，包括 Word、Excel 和 PowerPoint。
• 願意根據需要出差。

津貼和福利

• 休閒著裝要求
• 友善的工作環境。
• 醫療津貼。
• 職業發展機會。