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About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Annual Salary: $164,375.00 - $196,250.00 (Amount based on relevant experience, skills, and competencies.)About This Job
The main purpose of this job is to develop, manage, retain and expand client relationships within the affluent market segment with responsibility for loan and deposit growth, revenue generation, and revenue growth. This will be achieved by being the single point of contact for Private Banking clients; providing concierge level personal service and providing a full range of customized financial management services to clients.
Essential Functions
Create and execute a written marketing plan with the aim of developing/expanding a portfolio of qualified client relationships through an active calling effort targeting individuals whose financial status falls within the parameters defined as the private banking target market
Identify opportunities for the sale of investment management products and trust services
Prepare and deliver client presentations
Manage a portfolio of more than $30,000,000 and up to 350 relationships
Make decisions within assigned lending authority or make and defend recommendations for the extension of credit that exceeds authority
Manage banking component of client relationships in order to avoid principal loss
Participate in the activities of internal client service teams within the Wealth Management practice
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong knowledge of the banking industry
Ability to identify, solicit and close new business opportunities to meet specific sales and marketing goals
Ability to collaborate with other lines of business, i.e. commercial bankers for referrals
Ability to network in social and business settings to identify both centers of influence and potential new high net worth clients. Preferably candidate will have an established network through (i) professional relationships with Centers of Influence, (ii) membership, preferably Board service, in professional and civic organizations.
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Bachelor’s degree or equivalent combination of education and experience required. MBA, other graduate degree or certification preferred.
8+ years financial services industry, Private Banking or Commercial Lending experience required
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Private Banking Relationship Manager job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $164,375 to $196,250 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 1900 West Loop South, Suite 1800, Houston, Texas 77027Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $37.75 - $44.70 (Amount based on relevant experience, skills, and competencies.)About the Job
The main purpose of this job is to provide fixed income trading, operational and administrative services to the Commercial Tradable Products (CTP) team.
Essential Functions
Collaborate with Commercial Tradable Products (CTP) trading staff to handle the trading, support, and operational functions necessary to provide high quality customer service to the CTP salesforce, operations staff and Commerce Bank customers
Become familiar with the products traded within CTP and effectively execute customer orders
Coordinate and manage municipal bond underwritings and selling groups
Provide a high comfort level for the sales and trading staff to ensure that orders and transactions are handled timely and accurately.
Execute trades and handle operational items that arise as a part of the normal course of business within the CTP trading team
Maintain written and verbal communication with customers, vendors, team members, and trading counterparties.
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Thorough knowledge of the fixed income industry
General knowledge of economics including behavior of interest rates related to various market events
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Experience with Bloomberg and Bloomberg TOMS preferred
Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Bachelor’s degree or equivalent combination of education and experience required
0-3 years trading experience required
Series 7 or 52; & 63 License required
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Trader Non-Risk - CMG job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $37.75 to $44.70 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 8000 Forsyth, St. Louis, Missouri 63105Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $18.25 - $23.55 (Amount based on relevant experience, skills, and competencies.)About This Job
Commercial Loan Servicing (CLS) provides back-office operations support for commercial, business banking, and various specialty lending products. We work directly with the Sales and Credit teams to remove roadblocks and complete operational tasks that allow Commerce to meet the customer’s commercial lending needs. CLS operational tasks can include loan document preparation, loan accounting, collateral perfection and monitoring, and legal and regulatory review.
Successful candidates will be assigned to a specific team and tasks within CLS based on business needs and the candidate’s skill set.
Essential Functions
Complete a preliminary review of loan submissions to ensure regulatory and legal compliance
Prepare loan documents in accordance with Commerce Bank’s credit policy
Interpret complex loan documents to set loans up on the loan accounting system
Post loan transactions and provide account problem resolution
Provide ongoing monitoring and reporting of collateral securing commercial loans
Complete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy
Collaborate with internal and external business partners to improve service levels
Provide research and resolution to customer concerns/issues
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Associate degree or equivalent combination of education and experience required
1+ years customer services experience required
Commercial lending experience preferred
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Loan Servicing Representative and Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $18.25 to $23.55 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 811 Main St, Kansas City, Missouri 64105Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $28.85 - $31.25 (Amount based on relevant experience, skills, and competencies.)About This Job
Are you ready for an adventure? This is an opportunity to be part of a focused development program designed to launch successful careers in Commercial Banking. This position is focused on preparing you to be a successful and productive Commercial Banker in one of Commerce Bank’s high growth expansion markets: Cincinnati, Grand Rapids, Indianapolis, Nashville.
During the program, you will spend approximately one year embedded with our Corporate Commercial Banking teams in our St. Louis headquarters while also residing in that city. Additional time may be required depending on the applicant’s prior education and experience. Once you’ve completed the program you will be transferred to one of our expansion markets.
You’ll work alongside our commercial banking teams and bank executives to help our customers solve their everyday financial needs. Don’t have commercial banking experience? Don’t worry. We will provide all the necessary training to build the skills required to be successful. If you’re a go-getter who loves to learn and win, we’d love to talk.
Essential Functions
Participate in cross-functional rotations across various business lines to leverage and develop leadership skills while also gaining an understanding of the commercial bank and commercial payments solutions
Attend community and business functions, participate in networking groups to ensure a positive image for the bank and grow key networking with contacts in the marketplace
Collaborate with commercial banking teams and product partners to identify prospective clients’ financial needs and add value through a full range of products and services
Support the comprehensive management of existing commercial relationships to ensure a high level of customer satisfaction and retention
Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk
Maintain loan reporting and ensure compliance with all bank policies, procedures, regulations, and laws
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic knowledge of the banking/accounting/finance field
Basic analytical skills using financial and accounting principles
Strong relationship building skills and propensity for sales
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Education & Experience
Bachelor's Degree in a Business-related field or equivalent combination of education and experience required
1 year of financial services experience preferred
Demonstrated sales experience preferred
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Expansion Market Trainee - Commercial Banking job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $28.85 to $31.25 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 8000 Forsyth, St. Louis, Missouri 63105Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $25.70 - $39.40 (Amount based on relevant experience, skills, and competencies.)About This Job
The main purpose of this job is to respond and resolve user requests for desktop support.
Essential Functions
Provide hardware and software desktop support to end users in a Microsoft Windows Desktop environment
Respond to and resolve user requests for desktop support and provide liaison support to other bank support groups
Handle second tier support requests related to desktops, laptops, printers and other related peripherals
Provide remote support as well as hands-on troubleshooting of hardware and software-related issues
Occasional overnight travel if project or job warrants the need
Perform other duties as assigned
Knowledge Skills & Abilities Required
Working knowledge of technologies including: Desktop computer hardware, Windows Operating Systems, network printers, TCP/IP, email (Outlook/Exchange), Active Directory, Microsoft Office, virus protection, and software distribution solutions
Proven ability to prioritize and manage multiple assignments and projects
Ability to install and remove equipment weighing up to 50 pounds
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Education & Experience
Associate’s degree in Information Technology or equivalent combination of education and experience required
2+ years experience installing and supporting Windows desktop environments required
Experience with IT Service Management Software (e.g. Remedy, ServiceNow, TopDesk, FrontRange, Assyst) required
Appropriate professional certification, such as MSCE, MCP, A+, and Network+ preferred
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Technical Specialist and Senior Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $25.70 to $39.40 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 8000 Forsyth, St. Louis, Missouri 63105Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $28.85 - $31.25 (Amount based on relevant experience, skills, and competencies.)About This Job
Are you ready for an adventure? This is an opportunity to be part of a focused development program designed to launch successful careers in Commercial Banking. This position is focused on preparing you to be a successful and productive Commercial Banker in one of Commerce Bank’s high growth expansion markets: Dallas, Denver, Des Moines, Houston, Oklahoma City, Tulsa.
During the program, you will spend approximately one year embedded with our Corporate Commercial Banking teams in our Kansas City headquarters while also residing in that city. Additional time may be required depending on the applicant’s prior education and experience. Once you’ve completed the program you will be transferred to one of our expansion markets.
You’ll work alongside our commercial banking teams and bank executives to help our customers solve their everyday financial needs. Don’t have commercial banking experience? Don’t worry. We will provide all the necessary training to build the skills required to be successful. If you’re a go-getter who loves to learn and win, we’d love to talk.
Essential Functions
Participate in cross-functional rotations across various business lines to leverage and develop leadership skills while also gaining an understanding of the commercial bank and commercial payments solutions
Attend community and business functions, participate in networking groups to ensure a positive image for the bank and grow key networking with contacts in the marketplace
Collaborate with commercial banking teams and product partners to identify prospective clients’ financial needs and add value through a full range of products and services
Support the comprehensive management of existing commercial relationships to ensure a high level of customer satisfaction and retention
Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk
Maintain loan reporting and ensure compliance with all bank policies, procedures, regulations, and laws
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic knowledge of the banking/accounting/finance field
Basic analytical skills using financial and accounting principles
Strong relationship building skills and propensity for sales
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Education & Experience
Bachelor's Degree in a Business-related field or equivalent combination of education and experience required
1 year of financial services experience preferred
Demonstrated sales experience preferred
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Expansion Market Trainee - Commercial Banking job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $28.85 to $31.25 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 1000 Walnut St, Kansas City, Missouri 64106Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $17.00 - $21.00 (Amount based on relevant experience, skills, and competencies.)About This Job
The Customer Service Associate position provides a high level of customer service and support to our customers. They are trained to resolve customer inquiries on bank products, policies, regulations, and procedures via phone, live chat, or email.
Pay Range: $17.00-$21.00 per hour based on relevant experience, skills, and competencies ***
How we’ll support you:
Training and one-on-one coaching from our Leadership team who is invested in your success.
Ongoing professional development to deepen your skills.
Building your career through our defined career path or by exploring new opportunities.
Continuous learning opportunities, such as core banking products, services, processes and Commerce culture concepts.
Growing your network to maximize your professional and personal development through our employee resource groups.
What we offer:
Benefits-Medical, Vision, Health Savings and Flexible Spending Accounts
Flexible schedules
Paid banking holidays, vacation, sick and personal time
Employee discounts and tuition reimbursement
Shift differential for evening schedules
Pay differential for proven Spanish/English speaking bilingual associates
Paid training for 4 weeks (must be able to attend)
Essential Functions
Provide a high level of customer service and support to external customers
Support inquiries received via live chat, email or telephone
Authenticate callers to ensure our customers and the bank are protected from fraud attempts and take additional steps to mitigate risk if needed
Research information and complete data entry to note customer interaction results
Identify and escalate appropriate requests
Remain current with product knowledge and administrative requirements through training
Perform other duties as assigned
Work Schedule:
Work Schedule: 20 - 32 hours per week; flexible schedule between 8am - 8pm with rotating Saturdays
Training is 40 hours weekly for 4 weeks; Paid training is 8:00am – 5pm or 12:00pm – 8:30pm, Monday – Friday for 4 weeks prior to moving to part-time schedule
Knowledge, Skills & Abilities Required
Basic product knowledge
Basic ability to explain bank policies, procedures and/or regulations
Basic ability to assess customer needs and recommend alternative products or services; refer to other departments when appropriate
Ability to maintain a high level of customer satisfaction
Ability to meet department efficiency and quality standards within 90 days
Ability to establish quick rapport with customers, actively listen, respond promptly with correct information
Ability to work in a high paced environment and maintain stable performance
Ability to maintain a high degree of confidentiality
Ability to complete and pass new hire quizzes and exam
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Education & Experience
High school diploma or GED or equivalent combination of education and experience required
1+ year related customer service experience required
1+ years of call center and/or financial service preferred
**Customer Care Associate level will be determined based upon experience**
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Customer Care Associate I, II or Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base hourly pay range is $17.00 to $21.00. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Time Type:
Part timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $22.60 - $30.30 (Amount based on relevant experience, skills, and competencies.)For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each client’s financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank.
About This Job
The main purpose of this job is to be a primary point of contact supporting Private Client, Institutional Trust and Family Office services within Commerce Trust.
Essential Functions
Provide high level customer service and support team members to facilitate timely and accurate on-boarding of new accounts and terminating closing accounts
Review new account and asset movement requests to ensure all proper documentation is present, accurate and in good order
Effectively communicate with outside institutions to gather all requirements and information to ensure the successful movement of incoming and outgoing assets between custodians
Assist with problem resolution and serve as a liaison between team members and other departments of the Commerce Trust Company (CTC)
Monitor daily reports of incoming and outgoing assets to assist in researching and resolving out of balance issues and to ensure timely posting to client accounts
Drive process improvements and documentation, projects, and testing
Cross train team level I team members and document procedures
Preform other duties as assigned
Knowledge, Skills & Abilities Required
Extensive knowledge of investments and the investments field
Strong business acumen and the ability to make timely and sound business recommendations
High level of accountability in understanding the big picture/Trust Company goals and offering alternate solutions to our customers to accomplish them.
Strong analytical skills with the ability to execute
Excellent customer service skills across a wide variety of disciplines and backgrounds to help achieve results
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Associate’s degree or equivalent combination of education and experience preferred
4+ years of financial services experience required, preferably in a back office/middle office setting
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Middle Office Administrator I & II – CTC job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $22.60 to $30.30 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $20.45 - $23.80 (Amount based on relevant experience, skills, and competencies.)For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each client’s financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank.
About This Job
The main purpose of this job is to process Alternative Assets through Commerce Trust.
Essential Functions
Identify areas of efficiency/automation within daily processes/procedures to ensure a scalable solution for client
Cross train on appropriate functions within the securities processing area to assist during periods of high volume and absence
Receive and process statements related to Alternative Assets held within Trust client accounts but not limited to processing cash movement on Capital Calls, Distributions, and new account purchases
Balance end of month statements to Trust accounts and making appropriate adjustments on the accounting system
Perform other duties, including special projects, as needed
Knowledge, Skills & Abilities Required
Strong business acumen
Excellent customer service skills
Ability to prioritize work to meet deadline and service level agreements
Ability to thrive in a fast-paced environment while maintaining a high level of accuracy
Strong analytical and critical thinking skills
Ability to resolve problems and identify and drive process improvements
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Education & Experience
Bachelor’s Degree in Finance or Accounting or equivalent combination of education and experience required
3+ years finance or investment management experience preferred
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Trust Securities Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.45 to $23.80 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
#LI-Hybrid
Location: 922 Walnut St, Kansas City, Missouri 64106Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Annual Salary: $69,500.00 - $127,000.00 (Amount based on relevant experience, skills, and competencies.)About This Job
The main purpose of this job is to sell new business while adding and developing new relationships to Commerce Bank within the Healthcare Industry for their assigned territories.
Essential Functions
Play a key role in the bank’s Blue Chip around Healthcare Payments & Expansion Markets
Sell new business for existing target markets across Integrated Receivables, Patient Financing, Online Bill Pay Solutions, and all supporting services
Responsible for provider clinical target market and hospitals below 100 beds
Practice Richardson Consultative Selling
Perform Healthcare Payment Cycle Reviews
Collaborate with Senior Account Executive on Market Plans aligned with Payment Account Teams and Market Leadership
Ensure sales cohesion between teams as verticals and specialization can overlap separate teams
Utilize Insight360 automation tools for pipelines, tracking and lead development and distribution
Define and implement specific campaigns and/or incentives that drive desired behavior/results
Develop and maintain client relationships with key decision makers for target accounts, through sales calls, networking events, industry events and written communication.
Provide accurate and detailed revenue forecasting and deliver consistent, quarterly sales performance, while exceeding expected revenue target
Ensure long term customer success: work effectively with markets and implementation teams to transition customers
Perform solution demos to customer internally and externally
Execute contract and pricing negotiations while packaging services and solution to meet the customers’ needs
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong knowledge of the Healthcare and or Payments industry, including best practices
Some knowledge of competitor offerings and pricing including new trends and developments in the industry
Ability to manage Richardson sales processes end to end and perform advisory role within the healthcare industry
Ability to identify cross selling opportunities across product and solution offerings and be knowledgeable to speak to competitive solutions
Ability to achieve defined sales goals as outlined
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Strong critical thinking skills with the ability to apply discretion and sound judgement to solve problems efficiently and effectively
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Bachelor’s degree in Finance, Accounting, Business, or equivalent combination of education and experience required
3+ years Commercial Payments or Healthcare Revenue Cycle experience required
1+ years Salesforce and Richardson Sales Consulting experience required
CRCR Certification preferred
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Account Executive I, II, and Senior – Specialty Healthcare job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $69,500 to $127,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
#LI-Remote
Location: 8000 Forsyth, St. Louis, Missouri 63105Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Annual Salary: $78,500.00 - $93,000.00 (Amount based on relevant experience, skills, and competencies.)This position will be on-site when business needs arise and for “moments that matter”. Successful applicants need to reside in the Commerce Bank market areas
About This Job
The main purpose of this job is to participate in-depth underwriting discussions with lenders and senior credit management regarding real estate taken as collateral. This role experiences high volumes of production and is held to a variety of service level agreements to ensure our sales force holds a competitive advantage in the market place.
Essential Functions
Bid, order, and review commercial real estate appraisals on commercial and residential loans
Review complex appraisals to ensure regulatory and bank policy compliance acceptability of methodology, and mitigate real estate value risks
Render opinions on the quality and reliability of new and existing file appraisals per policy guidelines and provide opinions as to the quality and marketability of loan collateral
Support in maintaining bank databases on property transactions and trends
Assist in underwriting environmental due diligence for commercial loans
Ensure compliance with regulatory requirements and bank policy
Partner with lenders and credit managers in order to provide high-quality consultation for informed and prudent loan decisions
Assist and support Appraisal Review Group department manager and Chief Appraiser as needed
May provide leadership to less experienced real estate associates in the workgroup
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Comprehensive knowledge of commercial real estate appraisal practices and techniques
Knowledge of bank regulatory requirements strongly preferred
Familiarity with environmental risks, regulations and site assessment reports preferred
Ability to maintain a high level of confidentiality
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Bachelor's degree in Business, Accounting, or Finance, or equivalent combination of education and experience required
7+ years’ experience in the valuation of commercial real estate required
State General Appraiser Certification required (MO, KS, IL, TX, or CO preferred)
Prior bank appraisal review experience strongly preferred
Member Appraisal Institute (MAI), real estate designations, or Appraisal Institute Advanced Associate (AIAA) with all coursework completed preferred
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Real Estate Appraiser job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $78,500 to $93,000 annually. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
#LI-Remote
Location: 811 Main St, Kansas City, Missouri 64105Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $28.85 - $33.66 (Amount based on relevant experience, skills, and competencies.)*This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.*
About This Job
The main purpose of this job is to support and enhance Commerce Bank's community relationships with various non-profits, underserved communities, housing organizations, and community outreach entities. The job will also be responsible for creating community awareness regarding Commerce Bank’s mortgage products, services and programs and encourage homeownership through networking events and community related and bank sponsored seminars.
Essential Functions
Actively promote Commerce Bank's affordable housing products in targeted areas
Originate CRA eligible residential mortgage loans in accordance with the bank's policies and procedures
Establish a strong presence for Commerce Bank in the assigned market by developing relationships with realtors and community development groups
Work with non-profits and other community organizations to provide homeownership and financial education
Attend Community Seminars/Workshops/Training
Meet with community partners, prospects, or other CRA qualified contacts to educate on Commerce Bank's products and services
Provide monthly report to management for previous week's CRA involvement/activities
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Intermediate knowledge of the home loan industry
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Education & Experience
Associate’s degree or equivalent combination of education and experience required
2+ years experience in sourcing and/or originating Community Development related first mortgage loans primarily in a regulated financial institution environment required
Significant relationships/connections with Realtors, Non-Profits, Civic Leaders and other organizations that specialize in Community Development lending substantiated by referrals, letters of recommendation, public recognition, awards, etc preferred
Bilingual in Spanish is preferred
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
**Level of role is determined by knowledge, experience, skills, abilities, and education.
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Community Home Loan Originator and Senior Community Home Loan Originator job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $28.85 to $33.66 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
#LI-Hybrid
Location: 6130 East 81st Street, Tulsa, Oklahoma 74137Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Annual Salary: $114,500.00 - $136,500.00 (Amount based on relevant experience, skills, and competencies.)About This Job
We are seeking a highly skilled and motivated individual to join our team as a Commercial Customer Profitability and Incentive Systems Manager. The successful candidate will be responsible for overseeing the efficient and effective management of both the Commercial Customer Profitability System (CRISP) and the Commercial Incentive System (Inspire/ELT). This position requires strong analytical, statistical, technical, and leadership skills, as well as a deep understanding of incentive compensation management, and customer profitability measurements.
Essential Functions
Oversee the administration, maintenance, and enhancement of the Commercial Customer Profitability System (CRISP) and the Commercial Incentive System (Inspire/ELT) to ensure accurate and timely calculation and reporting of customer profitability and incentive metrics
Utilize statistical and analytical tools to interpret data, identify trends, and provide valuable insights on customer profitability, revenue generation, and incentive program performance
Monitor and report on key performance indicators (KPIs) for both systems, identify areas for improvement, and implement necessary adjustments to enhance accuracy and efficiency
Continuously assess and improve system processes to streamline operations and maximize productivity while maintaining a strong focus on data integrity and accuracy
Collaborate with cross-functional teams, including Commercial Banking, Talent Management, Finance, and IT; to ensure seamless integration of data, timely data updates, and effective communication of system changes or enhancements
Ensure all system operations comply with relevant regulations, internal policies, and industry best practices. Implement robust security measures to safeguard sensitive financial data
Lead, mentor and motivate team members to implement the department strategy. Manage department workflow with guidance on departmental projects/issues and provide coaching and development opportunities appropriate to each direct report's individual needs
Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required
Communicate decisions, priorities, and relevant information to team members effectively
Support budget management, planning, and expenditure
Perform other duties as assigned
Knowledge, Skills & Abilities Required
In-depth understanding of commercial banking products, revenue streams, and profitability drivers
Strong statistical skills with hands-on experience in data analysis, modeling, and interpretation of complex financial data
Proficiency in statistical software packages such as R, Python, or SAS
Knowledge of regulatory requirements and risk management principles pertaining to banking data and financial systems
Excellent communication skills, both verbal and written, with the ability to present complex information in a clear and concise manner
Strong problem-solving and critical thinking skills, with the ability to apply discretion and sound judgement to solve problems efficiently and effectively
Ability to drive results and balance management of organizational risk and meeting goals of the business
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Bachelor's degree in accounting, statistics, or equivalent combination of education and experience required
8+ years managing customer profitability and incentive systems within the banking industry required
4+ years of experience managing teams and fostering a collaborative work environment required
*Hybrid Schedule: In office 3 days per week
**For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Manager, Customer Profitability & Incentive Compensation - Commercial job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $114,500 to $136,500 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
#LI-Hybrid
Location: 1000 Walnut St, Kansas City, Missouri 64106Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Annual Salary: $61,525.00 - $94,300.00 (Amount based on relevant experience, skills, and competencies.)About This Job
As we have advanced in our 150 years in the financial services industry, Commerce has recognized that financial organizations have much to offer the Market in managing and enhancing payables and receivables. Commerce presents as a fast paced but strategic sales organization, we are in search of lasting results and continued enhancement-mindset to our Merchant Services sales approach. If you’d like to work at a place that cares about personal and professional growth of its associates and is organizationally respected in its industry and communities served, we should talk. We’re always looking for the best and brightest who are ready to step up and say, “Challenge Accepted!”
If you’d like an opportunity to market our accounts receivable and payment processing services to create growth and value for a variety of organizations/industries, this might be the job for you. As a Merchant Account Executive III, you’ll be selling our payments & receivables services to target a variety of industries; to include Healthcare (hospitals, specialty medicine, ambulatory and rural), wholesalers, and suppliers. Targeting, prospecting and working with internal and external partners would be a large part of this role. If this sounds like something you’d enjoy, we’d love to talk.
Essential Functions
Manage accounts receivables to recognize and address inefficiencies
Acquire new clients in receivables/payments business through heavy prospecting efforts, targeting existing relationships and leveraging personal portfolio
Use existing Commerce Bank sales presentation tools in all industries and general accounts receivables settings with executive level targets in Treasury/ Finance/ Accounts Receivables
Generate pricing models/make margin and profitability decisions real time
Utilize underwriting requirements and risk profiling
Meet commitments outlined in the annual Territory Plan or reach annual sales, profit, cross-selling and referral goals
Handle more complex industry and technical sales situations
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong knowledge of account expansion, retention, competition, pricing, and complex industry trends and regulations
Strong ability to consult with clients on account receivables strategies
Strong ability to drive strategic business unit goals to the bottom line while maintaining customer satisfaction
Strong critical thinking skills with the ability to learn quickly and apply discretion and sound judgement to efficiently and effectively solve problems
Ability to drive results and balance management of organizational risk and meeting goals of the business
Ability to learn Sales Force CRM software
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Bachelor’s degree in business administration, accounting, finance or equivalent combination of education and experience required
5+ years business to business sales or client management experience required
4+ years account management experience required
Contract negotiation and commercial or consumer credit experience preferred
Network of relationships with Payments focus preferred
Salesforce CRM software experience preferred
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.
*Level of role is determined by knowledge, experience, skills, abilities, and education.
**For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Account Executive I, II, and Senior - Merchant job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $61,525 to $94,300 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
***Accepting applications through March 30, 2024, unless a qualified applicant is not identified by such date, in which instance applications will be accepted as long as this posting is available for view.
Location: 1225 17th Street, Suite 2550, Denver, Colorado 80202Time Type:
Full timeOfficial account of Jobstore.
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $17.00 - $21.00 (Amount based on relevant experience, skills, and competencies.)About This Job
The Bilingual Customer Service Associate position provides a high level of customer service and support to our customers. They are trained to resolve customer inquiries on bank products, policies, regulations, and procedures via phone, live chat, or email.
How we’ll support you:
Training and one-on-one coaching from our Leadership team who is invested in your success.
Ongoing professional development to deepen your skills.
Building your career through our defined career path or by exploring new opportunities.
Continuous learning opportunities, such as core banking products, services, processes and Commerce culture concepts.
Growing your network to maximize your professional and personal development through our employee resource groups.
What we offer:
Benefits-Medical, Dental, Vision, Health Savings and Flexible Spending Accounts
401(k) and retirement education resources
Flexible schedules
Paid banking holidays, vacation, sick and personal time
Employee discounts and tuition reimbursement
Shift differential for evening schedules
5% pay differential for proven Spanish/English speaking bilingual associates
Paid training for 4 weeks (must be able to attend)
Essential Functions
Provide a high level of customer service and support to external customers
Support inquiries received via live chat, email or telephone
Authenticate callers to ensure our customers and the bank are protected from fraud attempts and take additional steps to mitigate risk if needed
Research information and complete data entry to note customer interaction results
Identify and escalate appropriate requests
Remain current with product knowledge and administrative requirements through training
Perform other duties as assigned
Work Schedule:
Work Schedule is between 9:30am – 8:00pm Monday-Friday and every other Saturday. Additional shifts Tuesday-Saturday or Sunday-Thursday are also available.
Knowledge, Skills & Abilities Required
Basic product knowledge
Basic ability to explain bank policies, procedures and/or regulations
Basic ability to assess customer needs and recommend alternative products or services; refer to other departments when appropriate
Ability to maintain a high level of customer satisfaction
Ability to meet department efficiency and quality standards within 90 days
Ability to establish quick rapport with customers, actively listen, respond promptly with correct information
Ability to work in a high paced environment and maintain stable performance
Ability to maintain a high degree of confidentiality
Ability to complete and pass new hire quizzes and exam
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Education & Experience
High school diploma or GED or equivalent combination of education and experience required
Fluent in Spanish and English, written and verbal required
1+ year related customer service experience required
1+ years of call center and/or financial service preferred
**Customer Care Associate level will be determined based upon experience**
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Customer Care Associate I, II or Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base hourly pay range is $17.00 to $21.00. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Time Type:
Full timeOfficial account of Jobstore.