Total 3 Full-time Junior Executive aviation aircraft job vacancies in Tampines, East

Job Description

1.) To liaise with customers via email on

- Shipment inquiry

- Booking Requests

- To assess & manage individual flight's capacity

- To input booking details into the in-house system

- To finalize C.B.A (cargo booking Booking Advice ) for all flights

- To update uplift status to customers via email

- To attend to phone calls from customer

2.) To liaise with internal stakeholders on

- Flight schedule updates

3.) To liaise with local Ground Handling Company on

- Documentation descrepencies

- Cargo descrepencies

- FFM/FWB/FHL transmission descrepencies

4.) To communicate with our overseas office on

- Transhipment cargo movement

- Flight's capacity management

5.) Other Side Duties

- Assist in billing when required

Minimum Requirements

- Qualification Nitec and above

- Must be proficient in Microsoft Word / Excel

- Possesses the right customer service etiquette

Working Hours - 5.25 days

Office hour - 9am to 6pm - Mon to Fri

9am to 1pm- (Alternate Saturday)

Acting as a first point of contact between Management and clients.

. Screening and directing phone calls and distributing correspondence.

. Handling requests and queries appropriately.

. Managing calendars, scheduling, organizing meetings and appointments.

. Making travel arrangements.

. Organizing events and conferences.

. Reminding the management of important tasks and deadlines.

. Managing databases and filing systems.

. Implementing and maintaining procedures/administrative systems.

. Format information for internal and external communications – memos,

emails, meeting minutes

. To provide administrative support in the delivery of assignments and

initiatives as and when required

. To ensure all correspondence and relevant materials are produced in a

timely and accurate manner

Service Calibration (60%):

• Assist in providing repair and calibration services to our customers and agents.
• To assist Service Technician to handle electronical measurement devices and accessories.
• Ensure documentation and data are well recorded into the system.
• Collaborate with operation team to ensure a smooth communication work flow

Logistics (40%):

• Perform logistics support like unloading, unpacking, inspection of incoming goods into store.
• Liaise with sales and operation team on customer orders, delivery of goods and other tasks.
• Assist in semi-annual & annual stock-take process.
• Perform other duties as and when required by superiors.