Total 6 job vacancies by Global Gateway Aviation Pte. Ltd.

We are looking for an Accountant to assist the Finance Manager in managing all financial transactions, from payments and receivables to bank deposits and budgets.

Accountant responsibilities include ensuring accurate records of daily, weekly and yearly financial transactions to generating of comprehensive financial documents and reports for management and regulatory reporting, reconciling of accounts and bank statements and calculating tax payments and returns. Other responsibilities include any other accounting related work delegated by the Finance Manager.

To be successful in this role, you should have minimally 3 to 5 year of accounting experience with bookkeeping and a flair for spotting numerical mistakes. Accounting software familarity specific to the travel industry would be a bonus.

University degree or professional qualification plus work experience are pre-requisite for this job.

Job Scope:

The main duties of a travel consultant are to service corporate customers by organizing their travels, including but not limited to planning travel itineraries and booking of flights, rail & car rental, hotel accommodation, travel insurance and visa & health advisory.

Job Requirements:

• Excellent geographical knowledge of countries and major cities.
• Working knowledge of GDS Sabre system.
• To preform flight reservation, Ad-hoc/group booking and ticketing.
• Handle business travel requests, including air, hotel, car and rail enquiries via phone and email professionally.
• Understand clients’ travel requirements and propose suitable itineraries at competitive prices.
• To provide information on visa requirements and assist with applications in a timely manner.
• Ensure all travel documentation, including quotations, ticket issuance and billings are processed accurately.
• To maintain and update corporate client’s profile in the system.
• Carry out regular sales call to handle and manage existing customers’ accounts.
• To build and sustain excellent working relationships with clients through outstanding customer service and support.
• To be accessible to customers' enquiries 24/7 on a weekly rotational basis
• After-sales tasks on schedule change, rebook, reroute, re-issue & refund.
• Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening.
• Respond to travel agents', travellers' and FFP members’ inquiries on respective GSA products, rules & policies.
• To support and ensure smooth SOPs and operations set by airlines.
• Any other ad-hoc tasks that may be assigned by the Company from time to time.

Qualifications:

-Minimum GCE “N/O” Level or equivalent

-Atleast 1-2 years’ experience in handling travel arrangements for corporate accounts.

-IATA/UFTAA Foundation EBT Course (Diploma)

Working knowledge of GDS & GSA airlines system

Perform reservation, ad-hoc/group bookings and ticketing

Attend to clients' travel enquiries and requests via phone

Understand clients' travel requirements & propose suitable itineraries

Provide visa requirements and assist in visa applications

Process all travel documents accurately (quotations, ticket issuance, billings)

Regular sales calls to existing clients

Build and sustain excellent working relationships with clients

After-sales tasks inclu schedule change, rebook, reroute, re-issue & refund

Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening

Respond to travel agents, travelers and FFP members' enquiries on respective GSA products, rules & policies

Ensure smooth SOPs and operational guidelines set by GSA airlines

Maintain and update clients' profiles

Any other related ad-hoc tasks that may be assigned by the Company from time to time

1. Supervise ground operations and manage ground handling staff for appointed airline clients – passenger & cargo.

2. Provide necessary supports required by/from respective appointed airline clients.

3. Manage, motivate, and engage staff by providing an open feedback culture and managing performance on a regular basis.

4. Ensure compliance with all corporate and airline safety and operational procedures to meet/exceed regulatory standards.

5. Maintain, monitor, and report on agreed Key Performance Indicators (KPIs).

6. Conduct & report on irregularities, accidents, or complaints as per company’s standard reporting requirements.

7. Build and maintain relationships with both internal and external stakeholders. 8. Resolve issues and conflicts in a timely manner.

9. Ensure adequate manpower and resources available for smooth functioning of Airline designated counters at all times.

10. Provide service and operational recovery on Aircraft-on-Ground (AOG), lost or damage baggage etc.

Acting as a first point of contact between Management and clients.

. Screening and directing phone calls and distributing correspondence.

. Handling requests and queries appropriately.

. Managing calendars, scheduling, organizing meetings and appointments.

. Making travel arrangements.

. Organizing events and conferences.

. Reminding the management of important tasks and deadlines.

. Managing databases and filing systems.

. Implementing and maintaining procedures/administrative systems.

. Format information for internal and external communications – memos,

emails, meeting minutes

. To provide administrative support in the delivery of assignments and

initiatives as and when required

. To ensure all correspondence and relevant materials are produced in a

timely and accurate manner

- Start up and implement entire financial accounting process in new company

- Handle company’s financial and management accounting functions and ensure smooth financial closing and reporting, ensuring accurate processing, posting, and reporting of financial information

- Review accounts and perform variance analysis

- Review and work with Operations to onboard new clients, approve invoices and credit notes in system

- Review AP, AR and journal entries, handling posting of entries, generate financial reports, prepare audit schedules and review AR aging report

- Handle all reconciliation and closing of all accounts on a timely manner and prepare monthly financial statements for management review

- Handle and ensure regulatory compliance and timely filing of GST returns and all relevant tax issues

Requirements:

- Relevant professional qualifications and or Accounting degree from a recognized university

- 5 to 10 years of experience in a SME environment