Total 383 Customer Service job vacancies in west region

THE LAN-GROVE OFFICE TRAINING CENTRE PTY LTD Would you like to join our dynamic student services team? About us The Lan-Grove Office Training Centre Pty Ltd trading as The Sydney Business and Travel Academy, SBTA Culinary Institute, SBTA Community Care (SBTA) and The Sydney English Language Academy (SELA) is a Registered Training Organisation registered with the Australian Skills Quality Authority (RTO ID 90412) and a CRICOS Provider (CRICOS Code: 00181A) delivering nationally recognised courses in Australia. Since opening our doors in 1985 we have evolved into one of Sydney’s largest, most successful training providers, welcoming thousands of international students every year. We are looking at expanding our current team and are seeking an experienced Marketing Coordinator.  ABOUT THE ROLE The Customer Service Manager in SBTA college plays a crucial role in ensuring the satisfaction and success of international students. Key responsibilities include managing a team of customer service representatives, overseeing student inquiries and complaints, and resolving any issues that may arise. The Customer Service Manager is also responsible for ensuring that students have a positive experience at the Academy, from initial inquiry to graduation. This role requires strong communication skills, leadership abilities, and a deep understanding of customer service best practices. Overall, the Customer Service Manager plays a vital role in maintaining the Academy’s reputation and fostering a supportive and welcoming environment for international student  YOUR RESPONSIBILITIES INCLUDE Supervising and managing a team of customer service representatives, providing guidance, training, and support as needed. Managing student inquiries within the team and providing accurate and timely information about college programs, admission requirements, and other relevant information. Resolving for the team student complaints and concerns in a professional and efficient manner, ensuring prompt resolution and satisfactory outcomes. Developing and implementing policies and procedures to improve the overall customer service experience for international students. Collaborating with other departments, such as admissions and academic services, to ensure a seamless and positive experience for students throughout their academic journey. Monitoring and analyzing customer service metrics, such as satisfaction ratings and response times, to identify areas for improvement and implement strategies for enhancement. Conducting staff evaluations and performance reviews, providing feedback and coaching to encourage professional growth and development. Collaborating with international partners and stakeholders to enhance the overall student experience and promote the college's reputation globally. Participating in recruitment events and fairs to engage with prospective international students and promote the college's offerings and services. Staying updated on industry trends and best practices in customer service management to ensure the college remains competitive and responsive to the needs of international students. Essential Criteria A strong customer focus and ability to consult and liaise with stakeholders in a cross-cultural environment. At least 2 years’ experience in a customer service role with managerial background  Must have strong compassion for students from a diverse background and culture Ability to accept responsibility. High motivation and a sound work ethic Be well organised and be able to work to deadlines Be able to resolve conflict effectively High level of computer competency and experience  Have a strong command of written and spoken English  Be a team player with having the ability to work independently  Strong interpersonal skills, punctuality and professional grooming.   If this sounds like you and you would like to become a part of the SBTA and SELA family, then please email your resume to info@sbta.com.au.     SBTA/SELA is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.  About Company The Lan-Grove Office Training Centre Pty Ltd trading as The Sydney Business and Travel Academy, SBTA Culinary Institute, SBTA Community Care (SBTA) and The Sydney English Language Academy (SELA) is a Registered Training Organisation registered with the Australian Skills Quality Authority (RTO ID 90412) and a CRICOS Provider (CRICOS Code: 00181A) delivering nationally recognised courses in Australia. Since opening our doors in 1985 we have evolved into one of Sydney’s largest, most successful training providers, welcoming thousands of international students every year.  Salary: $70000-75000 Job Publish: 30-04-2024 Job Expire: 30-05-2024 Please click to View more detail / apply .

Employer is seeking a suitable Applicant for a Full Time Position as a Family Participation Support Worker in Cooktown

Purpose of the Position:
The purpose of the Family Participation Program is to provide families at risk of or involved with the child protection system the ability to lead the planning process for addressing child protection concerns for the family through Family Led Decision Making Meetings

Key Responsibilities:
1. Engage with referred families to identify key stakeholders that they feel can support them to meet their goals in terms of their family. Genograms to be developed with families to support them to identify key stakeholders.
2. Provide families with referral pathways to provide the support required by the family to meet their goals.
3. Convene Family Led Decision Making meetings and reviews with families including all stakeholders including support services, family members and other supports the family identify.
4. Develop case plans for families based on their goals as a part of the Family Led Decision Making Meeting. Ensure all parties sign off and agree on the case plan.
5. Maintain working relationships with service providers to enable shared case management and ongoing support for clients after exiting the Service.
6. Gather and record statistical data relevant to measuring performance against agreed indicators and participate in review and evaluation activities.
7. Participate in meetings, supervision and performance reviews in accordance with organisational requirements.
8. Work within Gungarde Community Centre Aboriginal Corporation’ Workplace Health and Safety requirements and instruction and advise of any concerns about safety in the workplace.
Plus other duties
Requirements
Car License
BC - working with Children
Police/Criminal History Screening

Job title: Centre Manager
Location: Bunbury, WA


Join a dynamic team within a leading independent commercial real estate firm.

Our client is actively seeking an accomplished Centre Manager for their expanding portfolio of retail centres in Bunbury's South-West region.

This role presents an exceptional opportunity to contribute expertise while enjoying the vibrant lifestyle offered in the area.
 
Why Choose Us?
Manage day-to-day operations of a diverse retail property portfolio.
Oversee lease renewals and coordinate fit-outs as necessary.
Cultivate productive relationships with all stakeholders.
Prepare comprehensive reports, correspondence, and documentation.
Ensure adherence to safety protocols and legislative standards.
Contribute to risk assessments and workplace inspections.

What you will need to bring:
A minimum of 10 years' professional experience within the property market discipline.
Robust understanding of building services and current real estate market activities, trends and their potential impacts on tenancy, financial and physical aspects.
Exceptional attention to detail with a ... Click here to view more detail / apply for Centre Manager

Job description

** 3 months Temp to Perm ** ** $34 per hr Super ** ** Pyrmont ** ** Start date: Monday 8th April **

WOW Recruitment are looking for a  Call Centre Consultant  to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. 
 
Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.
 
The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Outbound experience and previous hearing or health related industry experience would be highly regarded but is not essential.

Perks & Benefits:

Be involved in a new team that radiates a culture of excellence
This company encourages supports career and personal growth
All expenses paid 3 day Christmas
... Click here to view more detail / apply for Call Centre Operative

Kestrel Recruitment is a local Recruitment and Group Training Organisation specialising in placing candidates with our clients across North East Victoria and Southern NSW within both the white and blue collar sectors.
Do you have a passion for making children's lives more enriched and developing strong relationships with families and their children? Do you enjoy being part of an enthusiastic and driven team?
There has never been a more exciting time to enter Early Childhood Education and play an important role in supporting childrens wellbeing, learning and development. A perfect opportunity for anyone who has a passion for developing young children.
The best thing about this course is the opportunity to work in the sector as an Early Childhood Educator, Kindergarten Assistant, Support Worker or a Nanny. It will allow you to take the time to decide the next steps in your career.
 
... Click here to view more detail / apply for Child Care Traineeship

About Us
Our name may be new, but were not. Collectively, weve been around for more than 30 years, with an established presence right across Australia as advocates of supported independent living, and a leading NDIS registered provider.
Weve combined the best of what we had to become Claro the leading aged care and disability services provider in Australia.
We put people at the centre of everything we do. Through individualised, local, community-based support we remove barriers, increase life choices, and empower people to have meaningful relationships and connections.
The Opportunity:
Come and join our team and make a real difference in the lives of the clients we support! In this role no day is the same, you will be responsible but not limited to:

Providing support in everyday daily activities around the home
Providing support with hygiene and personal care
... Click here to view more detail / apply for Support Worker ? Sydney Inner West

Apply Now
















STORE SUPPORT LEAD/2IC


Dubbo NSW 2830


POSITION OVERVIEW Under the leadership of the Store Manager, you will assist with the direction of Customer Service Assistants whilst being the Manager on Duty, delivering results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Store Support Lead is the Store Managers Primary Assistant. They are specifically responsible for key administration functions in personnel management & payroll, cash management, stock management, cleanliness, safety and driving sales. The Store Support Lead is part of the management team that sets the tone by embracing and living the Ten Tops values. DUTIES AND RESPONSIBILITIES Duties may include but are not limited to:

Ensures all customer service assistants are making







... Click here to view more detail / apply for STORE SUPPORT LEAD/2IC

Service Advisor
Description
Service Advisor
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are seeking for a talented Service Advisor to provide world class service to our major Mining, Automotive, Marine and Power Generation customers in Karratha. Reporting to the operations manager, this is a residential position located in the vibrant city of Karratha. This role will attract a generous remuneration package and a location allowance (residential).
In this role, you will make an impact in the following ways:

Serves as primary customer contact to promote

... Click here to view more detail / apply for Service Advisor

Field Service Plant Mechanic







Posted Date:  29 Apr 2024







Location:  Newman, WA, AU, 6753







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Reporting to the Field Service Supervisor , the Field Service Heavy Diesel Mechanic will carry out warranty and customer repairs on a range of CAT machinery and associated products in a timely and efficient manner.




... Click here to view more detail / apply for Field Service Plant Mechanic

Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.

At key we support disabled people of all ages to make every day matter.

We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:

Induction and Relief Register Hourly Rate: £12.00
Main Grade Hourly Rate: £12.00 ** Pay Award Pending **
Sleepover Hourly Rate: £12.00

Competitive annual leave and company sick pay.
Enhanced pay for work on targeted Public Holidays.
Paid Membership of Disclosure Scotland’s PVG Scheme.
Full, in-depth training for your role.
Fully funded SVQ qualification with support provided to achieve this.
Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
A Workplace Pension.
Free access to occupational health support.
Credit Union Membership.
Cycle to Work Scheme.
Costco Membership.
Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
Concerts for Carers registration.
Join us and make every day matter! Support Workers and Relief Support Workers.

No experience necessary! Training and support will be given to help you achieve your full potential.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.

We would encourage you to submit your application as the earliest convenience as we may be able to offer interview at an earlier date to shortlisted candidates.

Proud member of the Disability Confident employer scheme

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs to include learning disabilities and mental health. We are currently looking to add a Support Worker to our team in Warstock, Birmingham.

We are looking for an empathetic, enthusiastic and flexible Support Worker to join our team in Warstock, Birmingham. This service is based across multiple sites, helping service users in their own homes. You will be supporting service users with day-to-day tasks, planning and working towards goals to promote independence. Our service users enjoy a range of activities including barbecues, cooking and board game nights!

Support Worker Duties:

- Provide personal care and support with domestic tasks e.g. cooking, cleaning etc.
- Enable them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible.
- Enable service users to gain independence, confidence and competence in areas such as: daily living, managing money, social skills/relationships and many more!
- Collaborate with families of service users and involved professionals to provide a consistent service to meet individual needs.
- Be willing to work flexibly according to the needs of the service, which may include daytimes, evenings, weekends, sleep ins and bank holidays.

Experience is desirable but not essential for this role, as full ongoing training will be provided. A full, clean UK driving licence is mandatory for this role.

Gender is considered to be an occupational requirement – Equality Act 2010

Benefits of working with Creative Support:
We offer all employees competitive pay and a pension contribution in addition to 28 days annual leave. As an employer that is committed to the professional development of our staff we also support our care staff to complete the nationally recognised Care Certificate and pay for your enhanced DBS. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.

Job Title: Qualified Nursery Practitioner Level 3 (Level 2 also considered)
Location: Bognor Regis
Salary: Annual salary of £22,737 (pro rata)
Hours: 8:30am until 1pm - 5 days a week


Job Description:
We are looking for a qualified and experienced Nursery Practitioner Level 3 to join our team in Bognor Regis. The ideal candidate will have a passion for working with children and a strong understanding of the Early Years Foundation Stage (EYFS) framework. The role is working as a Nursery Practitioner specifically with SEN children in either a term time only or an all-year round role.
This is a temporary role until the end of the summer term, with the possibility of extending or the opportunity to move into various different roles as and when they become available.


Key Responsibilities:

• Plan and deliver high-quality learning, development, and care activities that meet the individual needs of children.
• Observe, assess, and record children's progress and achievements.
• Build strong relationships with children, parents, and colleagues.
• Ensure the nursery is a safe and stimulating environment for children.
• Adhere to all safeguarding policies and procedures.

Requirements:

• A recognised childcare Level 3 qualification.
• Strong knowledge of the EYFS framework.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Previous experience working within Early Years.

What you will get in return
You will be joining an Outstanding setting with an experienced team with the children's wellbeing and interests lying at the heart of everything we do. The nursery offers continuous learning and development.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role & Responsibilities

We are currently looking for positive, compassionate, and caring Support Workers to join our Team. WISE Support Ltd provides care and support for adult disabled people who lives in a supported housing scheme.

Duties may include:

Assist the service users with their individual support plans and help them to achieve their goals.
Participate in providing day care activities for the service users.
Undertake tasks of a domestic nature, e.g. shopping, cooking, laundry, house cleaning.
Develop and maintain professional relationships with service users, relatives, outside agencies and other professionals.
To provide support with their personal care tasks
Assist service users in their personal care when appropriate.
To develop a full knowledge and understanding of administrative procedures pertaining to the service users. Including reports, support plans and daily recordings.

Who we are looking for:

People who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are:
Seeing the possibilities to make a positive difference. Valuing and celebrating individuality and diversity.
Supporting rights, needs, choices and dreams.
Being resilient – yes there can be tough days.
Being responsible, sustainable, and innovative in our work.
If you do share our values and care, we want you!

We will give you all the training and support you need, with the potential to obtain a qualification in health and social care.

Can you show us how you would treat the people we support; with the dignity and respect they deserve? Are you courageous, willing to champion quality, and raise concerns?

What we offer our staff:

A full and comprehensive induction and ongoing training
Paid training
Paid DBS (refundable after 90 days of employment)
Opportunities for career progression
Casual dress

Requirements:

Entitled to work in the UK. Staff work on a shift basis across the week and have a monthly rota, some weekend working is required.
Please note that all of our positions require an Enhanced DBS check in relation to adults.


Salary: £11.50 -12.00 per hour, depends on the experience

We are looking for a full-time Garden Centre Manager to join the team in our Klondyke Garden Centre

The Role

As the Garden Centre Manager, you will be responsible for the overall management of the Garden Centre operation. You will be a strong retailer, experienced in horticulture and have a passion for quality plants and gardening products and creating a fantastic shopping experience for our customers.

With your management and duty team you will need to be able to manage all departments across the Centre to achieve sales and profit targets whilst motivating your team to maximise opportunities and inspiring them to offer the highest standards of customer service.

What you will be doing as a Garden Centre Manager?


Managing the day-to-day operation; stock levels, merchandising standards and customer service.
Planning to staff schedules to achieve right people, right place, right time.
Inspire your teams to create fabulous product displays with accurate and informative POS.
Develop your team to look after and care for our plants ensuring they are always healthy and looking great for our customers as well as being able to advise our customer on suitable plants and products for their needs.
Be responsible for managing cash and other daily administrative/back office tasks
Support smooth warehouse and goods in process
Manager regular cleaning and housekeeping tasks as needed


What makes you our perfect Garden Centre Manager?


Experienced retailer, with proven leadership qualities and a passion for driving sales.
Knowledgeable and passionate about plants and plant related products.
Successful retail manager who can coach and develop their team
Strong communicator who can motivate their team to deliver with enthusiasm and great personality.
Be commercially aware to achieve sales and profit targets


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Garden Centre Manager, please click 'Apply’ now.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Are you ready to drive automation and standardisation within Land Freight as a Business Service Programme Manager? We're seeking someone to join us, supporting our Head of Business Services in executing local and regional initiatives that make a real impact. Hours: Monday to Friday, 09:00 - 17:30 Location: Flexible. Consideration given to Nuneaton, Manchester, Bradford, as regular places of work. Regular travel to other branches in the UK and Ireland is required. What will you be doing?

• Driving local and regional initiatives to improve automation and standardisation.
• Implement and enhance processes within the Business Service function, from order processing to invoicing.
• Act as Project Lead on assigned initiatives, ensuring smooth execution.
• Drive improvement at local branch level to meet targets effectively.
• Improve productivity, quality, and efficiency across all areas of Business Services with clear impact on KPIS's.
• Collaborate with Business Architecture to automate reports/data required for operations.
• Identify and eliminate manual activities, enhancing efficiency.
• Maintain our functional roadmap and project management trackers.
• Generate monthly performance reports across all Business Services elements.
• Develop business process documentation, action trackers, and success metrics for projects.
• Specialise in the Customer Service specific area of the business service function.
• Own our CXone Tool (customer service communication channel) at local level and represent our views for development at regional level, ensuring all Customer Service staff are making the best and most efficient use of the application.
• Support the Business Service Managers in all local branches across the UK & IE and be a visible and present support on site for the Customer Service area of the department.

About You

• Experience in Business Services tasks such as customer services, order processing and transport administration
• Previous industry experience is desirable.
• Ability to thrive under pressure and meet strict deadlines.
• Knowledge of customs processes is a plus.
• Excellent communication and relationship-building skills.
• Positive attitude and proactive approach to problem-solving.
• Proficiency in Excel, PowerPoint, and Power BI.
• Capable of driving performance and motivating teams.
• Willingness to travel to other UK locations and regional head offices as needed.

What We Offer

• 25 days holiday plus bank holidays and 1 day birthday leave.
• Pension scheme with up to 6% employer contributions.
• Private healthcare coverage.
• Competitive bonus scheme.
• Career development opportunities.

Next Steps Apply now by following the links and attaching your CV. We review applications promptly, so don't delay! At DB Schenker, we embrace diversity and strive to enhance it further. All applicants are welcome, regardless of gender, age, disability, nationality, religion, or sexual orientation. Please note that candidates will undergo necessary right-to-work checks, referencing, and a criminal records check.

To be considered for this position you must have valid rights to work and live in the UK.