Total 2 job vacancies by 00002 Citibank, N.A.

As part of the Fraud Analytics, Modeling & Intelligence organization, this role manages and executes the fraud analytics and strategies supporting Citi’s North American and global credit card and retail bank businesses. This includes leveraging data to identify fraud trends then designing and implementing strategies to prevent and mitigate fraud attacks across the full fraud lifecycle including application and synthetic ID fraud, account takeover, and sophisticated new attack schemes.

This role partners closely with Fraud Policy, Operations and various partners to keep apprised of business and technology direction to determine potential and existing fraud impacts.

This role also may also have direct or indirect management responsibility of team members.

Responsibilities:

• Leverage analytics to identify enhancement opportunities and more granular insights that can be acted upon, while ensuring adherence to Fraud Policy.
• Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis.
• Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis, and implement mitigation strategies.
• Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities.
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends.
• Continually assess manual and automated processes to identify potential process gaps and opportunities.
• Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities.
• Prioritize and provide a clear line of sight to the most critical work to partners and team members.
• Mentor and coach junior team members.

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Qualifications:

• Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline.
• 5+ years experience in analytics and modeling or relevant area.
• Extensive experience working with:
• Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools.
• Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
• Data visualization tools, such as Tableau
• Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
• Ability to build effective presentations to communicate analytical findings to a wide array of audiences.
• Effective cross-functional project, resource, and stakeholder engagement and management, with ability to effectively drive collaboration across teams.
• Ability to make decisions independently with minimal guidance from management.

Education:

• Bachelors/University degree, Master’s degree preferred

 

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 27, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The US Personal Banking and Wealth Management Marketing organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across all major Business Units in Citi’s Personal Bank – Branded Cards and Lending, Retail Bank and Mortgage, Wealth and Citi Retail Services.  The Existing Customer Marketing (ECM) team within this organization is a critical driver of Marketing, with a vision to deepen and expand the relationships our customers have with Citi – increasing their usage of our products and services, promoting behaviors that create long-term loyalty, and thoughtfully communicating new benefits, features and products that can strengthen our relationship.  The organization develops the strategies and plans that deliver sizable revenue, deposits and sales with substantial budget and headcount.   

The Retail ECM Marketing – Head of Retail to Cards Marketing (SVP) is responsible for leading the marketing strategy and execution for Retail-to-Cards acquisition programs and supports Investment-to-Cards Wealth initiatives including CitiGold, Citi Self Invest and CPWM. This role will develop, defend and execute a detailed and robust omnichannel Marketing plan to create new and innovative ways to deliver incremental deposits and expense efficiencies.  This role will further ensure a coordinated set of metrics to determine program effectiveness and maintain a tight lens on controls and budget. 

Responsibilities

• Develop omnichannel Marketing Plan targeting Retail-to-Cards customers with Retail deposit products
• Work with Analytics to determine optimal targeting and contact strategy to continue to optimize existing programs
• Develop a test and learn agenda for ongoing program enhancements
• Create a focus on performance marketing to ensure comprehensive understanding of campaign results and identify program optimization
• Identify new opportunities with the Retail-to-Cars programs tied to the evolution of Retail marketing
• Lead, manage and develop a team of 3 VP Program Managers
• Foster a strong control environment within cross-sell, adhere to established operating procedures and lead Issues Resolution as they arise. 
• Manage the Retail relationship with American Airlines by representing Marketing in contract renewal negotiations and drive the marketing discussions and planning pre and post consummation.  
• Serve as the day-to-day contact for the Citi American Airlines team and for senior card partners

Qualifications

• Bachelor's degree in marketing, business, or a related field
• 8+ years of experience developing and executing marketing campaigns and proven experience developing marketing strategies
• Ability to manage and lead cross-functional teams in Business Units, Analytics, Marketing Executions and Controls
• Experienced people manager
• Excellent communication and interpersonal skills and demonstrated ability to build relationships across a wide group of stakeholders (including with an external partner)
• Experience managing external marketing agencies

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Job Family Group:

Marketing

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Job Family:

Marketing Program Management

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Salary Range:

$139,690.00 - $209,530.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting