Total 13,045 Junior Executive level Customer Service job vacancies

Job Purpose / Overview

• Responsible for overall day to day sales administration and coordination duties. Working closely with the sales team to provide administrative support to the teams.

Key Accountabilities / Responsibilities :

• Provide support for the sales and marketing team as required
• Respond to feedback from customers and give after-sales support when requested
• Store and sort sales data and present reports. Maintaining and updating sales and customers records.
• Handle the processing of all orders with accuracy and timeliness.
• Filing important documents and communicating relevant information
• Raise documents for samples & sales invoices. Ensure all documents are in proper filing order.
• Liaise with sales and distribution channels to ensure all stock is delivered on time.
• Check on stock status of distribution channels.
• Assist in all sales related activities in meeting company’s sales target.
• Assist Sales & Marketing team in day-to-day activities.

Other Job Requirements :

• Able to communicate in English, Bahasa Malaysia, and computer literate.
• Positive and enthusiastic team player.
• Eager to learn and poses problem solving skills.
• Having driving license & possess own transportation.
• Willing to travel outstation when necessary.
• Preferably with some knowledge on security systems industry.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time Management Skill

2. Technical Skills 

• Sound knowledge in MS office (Power Point,
• Microsoft Word, and Microsoft Excel).

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

工作目的/概述

• 負責整體日常銷售管理和協調工作。與銷售團隊密切合作，為團隊提供行政支援。

主要職責/職責：

• 根據需要為銷售和行銷團隊提供支持
• 回應客戶的回饋並根據要求提供售後支持
• 儲存和排序銷售數據並呈現報告。維護和更新銷售和客戶記錄。
• 準確、及時地處理所有訂單。
• 歸檔重要文件並傳達相關訊息
• 提供樣品和銷售發票的文件。確保所有文件均按正確的歸檔順序排列。
• 與銷售和分銷管道聯絡，確保所有庫存按時交付。
• 檢查分銷管道的庫存狀況。
• 協助所有與銷售相關的活動，以實現公司的銷售目標。
• 協助銷售和行銷團隊進行日常活動。

其他職位要求：

• 能夠用英語、馬來語溝通，並懂電腦。
• 積極、熱情的團隊合作者。
• 渴望學習並提出解決問題的能力。
• 擁有駕駛執照並擁有自己的交通工具。
• 必要時願意出差。
• 最好對安全系統產業有一定的了解。

關鍵技能：

1. 軟技能

• 良好的人際關係與關係管理
• 溝通技能
• 時間管理技巧

2. 技術能力

• 紮實的 MS Office 知識（Power Point、
• Microsoft Word 和 Microsoft Excel）。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

We're hiring !!

Join Our Team as a Customer Service Cum Sales Executive ?

Are you passionate about customer satisfaction and skilled in understanding their needs?

We're looking for a dynamic Customer Service Executive to join our team and play a key role in enhancing customer experience and driving business growth.

Responsibilities:

• Engage with clients to understand their needs and provide exceptional customer service.
• Foster strong relationships with government agencies, demonstrating an understanding of their requirements.
• Navigate the government photocopier business with ease, utilizing your knowledge to add value to our services.
• Collaborate with internal teams to ensure customer needs are met effectively.

Requirements:

• Proven experience in customer service, with a focus on client satisfaction and retention.
• Ability to network effectively with government agencies, understanding their procurement processes.
• Knowledge of the government photocopier business is an added advantage.
• Excellent communication and interpersonal skills.
• Has own transport and able to communicate in Bahasa Melayu and English. 
• Age between 20 to 35 years old.

How to apply:-
send your updated resume with photo attached and a brief cover letter to  hr@atm.com.my. 
Join us in making every customer interaction memorable!

Benefits:

• Competitive salary ranging from Rm 3000 to Rm 10,000 per month.
• Attractive incentives based on performance and business growth.
• Opportunity to work in a dynamic and supportive team environment.
• Career growth and development opportunities.
   

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Transport Allowance 
• Working Hours  : 8:45am - 6:15pm
• Working Days: Monday - Friday
• Training will be provided

If you are a proactive individual with a passion for growing businesses and connecting with government agencies, we want to hear from you! Join us on this exciting journey and contribute to our success.

Requirements:

• Fresh Graduates are strongly welcome to apply because we provide training especially on-site practical handling knowledges from fundamental until expertise level.
• Degree/Diploma in Electrical & Electronic Engineering will be added advantages and preferably with field experience in trouble shooting skill.
• Experience in supervising and training technicians (applicable for Service Engineer only).
• Knowledge of power electronic, electrical system and Uninterruptible Power
• Supply (UPS) system will be an added advantage.
• In view of nature of work, MALE applicant will be more suitable.
• Report writing skills and computer literacy is essential.
• Self-starter and on field customers service oriented.
• Independent, willing to work long and odd hours, flexible, cool character with common sense and analytical mind.
• Possess own transport (fixed maintenance allowances provided).

Basic Job Functions:

• To work closely with existing team members.  
• Lead a team of experienced service technicians (applicable for Service Engineer only) to carry out installation of new equipment, start-up, testing & commissioning, routine maintenance, troubleshooting of UPS systems.
• Establish and maintain high quality service standards and procedures to meet and comply Service Level Agreement (SLA).
• Carry out audit in customer’s data centre facilities
• Provide quality 24 x 7 service to “Mission Critical” facilities.
• Willing to travel at distance locations in Malaysia for job assignment from times to times.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Personal development opportunities

We offer personal career development opportunities and attractive remuneration package to commensurate with qualification and experience to the successful candidate. 

要求：

• 強烈歡迎應屆畢業生申請，因為我們提供從基礎到專業水平的培訓，尤其是現場實踐操作知識。
• 電氣與電子工程學位/文憑將更具優勢，最好具有故障排除技能的現場經驗。
• 具有監督和培訓技術人員的經驗（僅適用於服務工程師）。
• 電力電子、電氣系統、不間斷電源知識
• 供電（UPS）系統將是一個額外的優勢。
• 考慮到工作性質，男性申請者會更適合。
• 報告寫作技巧和電腦知識至關重要。
• 自我啟動並以現場客戶服務為導向。
• 獨立，願意長時間工作，個性冷靜，具有常識和分析能力。
• 擁有自己的交通工具（提供固定維護津貼）。

基本工作職能：

• 與現有團隊成員密切合作。
• 帶領一支經驗豐富的服務技術人員團隊（僅適用於服務工程師）對UPS系統進行新設備的安裝、啟動、測試和調試、日常維護、故障排除。
• 建立並維護高品質的服務標準和程序，以滿足並遵守服務等級協定 (SLA)。
• 對客戶的資料中心設施進行審核
• 為「關鍵任務」設施提供優質的 24 x 7 服務。
• 願意不時出差馬來西亞較遠的地點進行工作分配。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 個人發展機會

我們為成功的候選人提供與資格和經驗相稱的個人職業發展機會和有吸引力的薪酬待遇。

工作範圍

• 與客戶和供應商或製造商合作；尺寸和設計合適的水泵以滿足客戶的要求。
• 規劃、尋找和開發新客戶/供應品/供應商。
• 與客戶建立優質關係。
• 熟悉不同等級客戶（如承包商、經銷商、最終用戶等）的付款條件。
• 準備水泵、備件、維護等的報價或投標。
• 參觀水處理廠並與最終用戶聯絡以提供產品服務。
• 負責準備和進行技術演示，為客戶提供售前技術援助和產品教育。
• 負責服務和維修工作，訪問客戶現場以確定問題並準備報價。
• 為客戶提供解決泵浦的問題和要求的解決方案。
• 規劃和組織該部門的人力進行適當的預防性維護並準備每月維護報告。
• 高效率組織維修人員，及時解決機械問題。
• 能夠排除故障並能夠親自進行機械維修。
• 準備銷售和服務報告。
• 經常前往客戶現場進行作業前和規劃。
• 提供售後服務。
• 銷售經理或授權人員指派的任何其他職責。

工作要求：

• 候選人必須擁有機械工程/機電工程/電機工程學位。
• 良好的電腦技能，熟悉以下軟體包、Microsoft Office 產品（Excel、Access、Word、PowerPoint）。
• 優秀的人際溝通能力、溝通、談判和表達能力。
• 擅長解決問題和技術支援。
• 學習能力強、遵守紀律、獨立且以結果為導向
• 願意經常出差，擁有有效的駕駛執照並擁有自己的交通工具。
• 鼓勵應屆畢業生申請。
• 具有任何銷售活動和工程服務經驗將是一個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 開放文化
• 個人發展機會

Job Scope

• Engage with customer and supplier or manufacture; size and design suitable water pump to suit customer requirements.
• Plan, source and develop new customers / supplies/ vendors.
• Built quality relationship with customers. 
• Familiar with terms of payment for different level of customers such as contractors, distributors, end users and others.
• Prepare quotation or tender for the water pump, spare parts, maintenance and etc.
• Visit water treatment plants and liaise with end user in providing product servicing.
• Responsible for preparation and conduct technical presentations, provide pre-sales technical assistance and product education to customers.
• Responsible for servicing and repairing job, visit customer site to define the problem and preparing quotation.
• Provide problem-solving for customers to solve pump problems and requirements. 
• Plan and organizing the section’s manpower for appropriate preventive maintenance and preparing monthly maintenance report.
• Organizing maintenance crews efficiently to solve mechanical problems promptly.
• Able to troubleshooting and able to do hands on for mechanical service.
• Prepare sales & service reports.
• Frequently travel to customer’s site for pre-job and planning.
• Offering after-sales support service.
• Any other duties assigned by the Sales Manager or authorized person.

Job Requirements:

• Candidates must possess Degree in Mechanical Engineering / Electromechanical Engineering / Electrical Engineering. 
• Good computer skills with a sound knowledge of the following software packages, Microsoft Office Products (Excel, Access, Word, PowerPoint).
• Excellent interpersonal skills, communication, negotiation and presentation skills.
• Excellent in problem solving and technical support. 
• Fast-learner, disciplined, independent and result-oriented
• Willing to make extensive travel, valid driving license and possess own transport.
• Fresh Graduates are encouraged to apply.
• Experience in any sales activity and engineering service would be an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture
• Personal development opportunities

• Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries.
• Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries.
• Ensure the preparation of quotation time basis with sufficient details and follow up.
• Attend & assists indoor meetings with customer on related matter.
• Build and maintain excellent relationships with clients.
• Handling and understand customer's enquiry and respond accordingly.
• Liaise with customer on the daily basis for shipment arrangements.
• Coordinate with Operations on daily basis for shipment arrangement.
• Undertake any others duties as requested by department head or management.

- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent.

- Minimum 2 Year(s) of working documentations and operations experiences in international seafreight forwarding company.

- Understand seafreight FCL & LCL documentations (SI to carriers, & Shipping Pre-Alerts), customs clearance and domestics transportation. Airfreight experience is added advantage.

- Fluent in English and Bahasa Malaysia and preferably with Mandarin Speaking abilities.
Good Team Player, independent and self motivated

-Candidate with INCOTERM knowledge is an added advantage.

-Able to work independently and under pressure with confident skill level

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave

• 與客戶聯絡整箱/拼箱/出口運輸安排、文件和查詢。
• 與海運承運人、運輸公司、倉庫和當地供應商協調裝運安排和交貨。
• 確保準備報價時間基礎並提供足夠的細節和跟進。
• 參加並協助與客戶就相關事宜舉行室內會議。
• 與客戶建立並維持良好的關係。
• 處理和理解客戶的詢問並做出相應的回應。
• 每天與客戶聯絡以安排出貨。
• 每天與營運部門協調裝運安排。
• 承擔部門主管或管理層要求的任何其他職責。

- 候選人必須至少擁有物流/運輸文憑/高級/高級/研究生文憑或同等學歷。

- 至少 2 年國際海運代理公司的工作文件和營運經驗。

- 了解海運整箱和拼箱文件（SI 到承運人以及運輸預警）、清關和國內運輸。空運經驗是額外優勢。

- 英語和馬來語流利，最好具備華語能力。
良好的團隊合作精神，獨立且自我激勵

-具有國際貿易術語解釋通則知識的候選人是一個額外的優勢。

-能夠獨立工作並承受壓力，並具有自信的技能水平

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假

§  Based in Kuala Terengganu, areas of coverage , Kelantan, Terengganu, Pahang, Johor. Company car will be provided.

§  Searching for new clients / expand existing client base,  who could benefit from your products in a designated region  

§  Identifies current and future customer service requirements by establishing personal rapport with potential, and actual customers and other persons in a position to understand service requirements

§  Persuading clients that a product or service will best satisfy their needs,   

    o  by explaining or demonstrating cost reductions and operations improvements.

    o  by positioning our products as the best solutions for prospective clients

§  Calculating client quotations           

§  Negotiating tenders and contracts terms      

§  Offering after-sales support services           

§  Preparing Sales reports , by collecting, analyzing, and summarizing sales information and engineering and application trends.           

·     Identifying areas to improve customer satisfaction and repeat business

§  Set and achieve sales goals and quotas on a quarterly basis            

§  Followup on payments collection from customers  

§  Manage all on-site installation, repair, maintenance works including planning and undertaking scheduled maintenance

§  responding to breakdowns, diagnosing faults, repairing equipment.

§  supervising engineering and technical staff.

§  Work independently with little supervision & able to manage service/Maintenance  calls that require more time than anticipated without becoming frustrated or rushing through a job

§  playing an active role in helping the organization set up and execute preventive maintenance, predictive maintenance, or any other preferred maintenance program

other supporting jobs funtions               

·     Makes continuous improvement through investigation and recommendations to Manager.  

·     Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed       

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal development opportunities

§總部位於瓜拉登嘉樓，涵蓋範圍包括吉蘭丹、登嘉樓、彭亨、柔佛。將提供公司汽車。

§ 尋找新客戶/擴大現有客戶群，他們可以在指定地區從您的產品中受益

§ 透過與潛在客戶、實際客戶和其他能夠了解服務需求的人員建立個人融洽關係，確定當前和未來的客戶服務需求

§ 說服客戶產品或服務將最好地滿足他們的需求，

o 透過解釋或展示成本降低和營運改善。

o 將我們的產品定位為潛在客戶的最佳解決方案

§ 計算客戶報價

§ 談判投標和合約條款

§ 提供售後支援服務

§ 透過收集、分析和總結銷售資訊以及工程和應用趨勢來準備銷售報告。

· 確定提高客戶滿意度和重複業務的領域

§ 按季設定並達成銷售目標和配額

§ 跟進客戶付款狀況

§ 管理所有現場安裝、維修、維護工作，包括規劃和進行定期維護

§ 回應故障、診斷故障、修理設備。

§ 監督工程技術人員。

§ 在很少監督的情況下獨立工作，能夠管理需要比預期更多時間的服務/維護呼叫，而不會感到沮喪或倉促完成工作

§ 在幫助組織建立和執行預防性維護、預測性維護或任何其他首選維護計劃方面發揮積極作用

其他輔助作業功能

· 透過調查並向經理提出建議來持續改進。

· 與工作性質相關的其他職責和責任可以根據需要臨時或永久分配

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 個人發展機會

職位描述：

• 透過電話、電子郵件和即時聊天處理預約查詢/請求。
• 向患者撥打外線電話以預訂/重新安排預約。
• 取得患者的詳細資訊並確保所有資訊準確、及時地輸入系統以進行所有交易。
• 及時、專業地提供優良、優質的服務。
• 確保始終滿足關鍵績效指標（KPI）目標（例如客戶滿意度指數、首次通話解決率、生產力），以實現聯絡中心的整體目標。
• 管理層可能不時分配給您的任何其他職責和責任。
• 透過加倍努力建立可持續的關係並吸引客戶

工作要求：

• SPM/STPM/文憑/學位或同等專業資格。
• 至少 2 年客戶服務/BPO/呼叫中心/電話行銷的近期工作經驗。
• 醫療/保健行業的經驗將帶來附加價值。
• 客戶服務技能 - 專心、同理心、耐心和一致性、有說服力、完美的電話禮儀和溝通技巧

福利及其他

• 醫療福利
• 保險
• 牙科福利
• 教育支持
• 雜項津貼
• 醫療的
• 正式（例如襯衫+領帶）

Job Description:

• Handle appointment inquiries/requests by phone, email, and live chat.
• Make outbound calls to patients to book/reschedule appointments. 
• Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. 
• Provide excellent and high-quality service in a timely and professional manner. 
• Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently to achieve the overall contact center objectives. 
• Any other duties and responsibilities that may be assigned to you by the management from time to time.
• Establish sustainable relationships and engage customers by taking the extra mile

Job Requirements: 

• SPM/STPM/Diploma/Degree or equivalent professional qualification. 
• Minimum 2 years of recent working experience in Customer Service/BPO/Call Centre/Telemarketing. 
• Experienced in the Medical/Healthcare industry will be added value. 
• Customer service skills - Attentiveness, empathy, patience and consistency, persuasive, immaculate telephone manners, and communication skills

Benefits & Other

• Medical Benefits
• Insurance
• Dental Benefits
• Education support
• Miscellaneous allowance
• Medical
• Formal (e.g. Shirts + Ties)

• Position: Customer Service Officer.
• Salary: RM 3000-4000.
• Location: 5-day week; Section 51,Petaling Jaya.

Chrisjac Recruitment are currently seeking a capable Customer Service professional for an established direct selling company who are pioneer in health and nutritional products across the Asia-Pacific region. The position of Customer Service Officer will be based at their corporate head office in Petaling Jaya.
About the job
As a Customer Service Officer, you will be required to provide a professional and courteous service to all distributors and direct customers.
The duties and scope of works will be:

• Manage service counter operations and interface with external and internal customers; handle queries from customerson back office matters.
• Handling daily orders and handle cash and all methods of payment from walk-in customers
• Liaise and coordinate with customers and courier service provider on delivery of products.  
• Provide information and advice on products,promotions and marketing activities. 
• Maintain complete and accurate records of all customers queries to ensure continuity of service.

The candidate

• Female preferred; age 23-35. Outgoing personality.
• Minimum SPM/UEC; however Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
• One to two years of relevant experience in customer service role,especially in healthcare industry; experience in the MLM industry will be an asset.
• Good communication and interpersonal skills.
• Good command of English plus conversant in BM, Chinese dialects/Mandarin.
• Mandarin speaking is highly desirable as this role requires dealing with large number of Mandarin speaking customers.

To be successful in this role, you must have keen interest and passion in nutrition/health food/products.  
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.  

Apply for the job
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：客戶服務主任。
• 薪資：RM3000-4000。
• 工作地點：每週 5 天；第 51 區，八打靈再也。

Chrisjac Recruitment 目前正在為一家成熟的直銷公司尋找一名有能力的客戶服務專業人員，該公司是亞太地區健康和營養產品的先驅。客戶服務官的職位將設在位於八打靈再也的公司總部。
關於工作
作為客戶服務官，您需要為所有經銷商和直接客戶提供專業和禮貌的服務。
工作職責和範圍是：

• 管理服務櫃檯營運以及與外部和內部客戶的聯繫；處理客戶對後台事務的詢問。
• 處理日常訂單並處理現金和上門客戶的所有付款方式
• 與客戶和快遞服務提供者就產品交付進行聯絡和協調。
• 提供有關產品、促銷和行銷活動的資訊和建議。
• 保留所有客戶查詢的完整且準確的記錄，以確保服務的連續性。

候選人

• 女性優先；年齡23-35歲。性格外向。
• 最低 SPM/UEC；然而，行銷、營養、藥學、商業或任何其他學科的文憑水平資格是最受歡迎的。
• 一到兩年的客戶服務相關經驗，尤其是醫療保健產業；傳銷業的經驗將是一項資產。
• 良好的溝通和人際交往能力。
• 精通英語並精通國語、中國方言/普通話。
• 會說普通話是非常理想的，因為這個職位需要與大量說普通話的客戶打交道。

要在這個職位上取得成功，您必須對營養/保健食品/產品有濃厚的興趣和熱情。
該職位立即可用，被認為合適的候選人將在收到申請後立即被邀請參加面試。

申請該職位
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的申請連結按鈕「申請」提交您的履歷。
或者，您也可以透過我們的電子郵件將您的履歷直接轉發給CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化