Total 13,045 Junior Executive level Customer Service job vacancies

Job Function

Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Job Responsibilities

• Deliver excellent customer service and manage needs of customers through phone and emails.
• Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps.
• Report to Customer Service HOS and (or) Sales Manager.
• Perform office-based administrative duties whenever required by supervisor.
• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To participate NMM company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

• Possess Diploma or Degree qualifications or equivalent.
• 2 to 3 years related working experience in manufacturing industry is preferred.

Competency Requirements

• Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills.
• Basic knowledge on Microsoft Office software.
  SAP (added advantage).
• Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

Only shortlisted candidates will be notified

Compensation & Benefits

• 5 working days/ week
• Flexible working hours
• WFH on Friday
• Medical outpatient, Optical and Dental coverage (inclusive family members)
• Medical inpatient coverage
• Transport expenses benefit
• Free parking
• Meal allowance
• Motor/Vehicle Interest Subsidy
• House/Property Interest Subsidy
• Japanese Speaker Allowance
• First marriage incentive
• New born allowance
• Public Holiday (all in Malaysia calendar)
• High EPF Employer contribution up to 15%
• Annual salary increment
• 2x Bonus annually based on Performance KPI
• Well Organized Career Advancement Plan

Job Purpose / Overview :

1. Revolves around driving and optimizing the revenue and profitability of a business through strategic planning, market analysis, and effective sales and marketing strategies.

2. Identifying opportunities for growth and implementing initiatives to enhance the commercial success of the organization.

Key Accountabilities / Responsibilities :

1. Make Appointment

• Initiate contact with potential clients and leads to schedule appointments for sales presentations.

2. Identify Lead.

• Identify and qualify new leads through proactive prospecting and lead generation activities.

3. Meeting & Presentation.

• Participate in initial customer meetings to introduce the organization, understand client needs and set the stage for sales presentations.

4. Follow-up.

• Conduct timely follow-up with prospects after initials meetings, addressing queries, providing additional information, and nurturing relationships.

5. Planning.

• Develop and implement strategic plans for commercial growth, aligning with overall business objectives.

6. Market Analysis.

• Conduct thorough market analysis to identify opportunities for potential areas for business growth.

7. New Customer Base

• Develop and execute strategies to acquire new customers and clients, expanding the organization & customer base. 

8. Marketing Contents.

Sales Assistant/ Sales Support Coordinator 

• Ensure that marketing materials effectively convey brand positioning and messaging that resonates with target audiences.

9. Competitors.

• Monitor and analyse competitor activities to identify strengths, weaknesses, and opportunities for differentiation.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time management Skill
• Proactive and self-motivated individual
• Strong relationship-building skills for effective
• networking and client & engagement.

2. Technical Skills

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
• Proficiency in tools that facilitate sales processes, such as sales enablement platforms or customer engagement tools.
• Basic knowledge of HTML, CSS, and web development concepts can be beneficial for understanding and customizing online content.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Main purpose of the job:

To execute the operation improvement/system enhancement project for Credit Assessment Department.

Job Description:

• To manage end to end testing in preparing test script, UAT arrangement, and solving UAT issues and errors.
• To cover system testing from multiple enhancement for department level project & enhancement, Company project, and others BU project & enhancement.
• To resolve operation system issues internally or with external party.
• To resolve operation request; errors fixing for CCRIS issues (B2B)/ system access & ID creation for operation users (UAR)/application servicing (IR)/ issues escalation to ITG, CPD, vendors & others BU (email).
• To prepare document control on manual/guideline/procedures.
• To prepare training material for briefing or email escalation.
• To prepare system guide & solution guideline for briefing or email escalation.
• To develop the training guide & conduct training and briefing internally for department.
• To propose & prepare user requirement (BRD) for operation improvement via system enhancement.

Job Requirement:

• Bachelor’s Degree in Banking/Finance/Business Administration/Economics or other relevant discipline.
• Minimum 3 years of working experience in the related field for Senior Executive level.
• Hands-on experiences with systems and project management skills are added advantage.
• Sound knowledge in IT Technology, and also involvement in UAT. 
• Knowledgeable in Credit Processing & Credit Evaluation will be added advantage. 
• Able to work independently yet manage to communicate with internal & external stakeholder.
• Manage to go extra mile and able to develop and implement ideas.
• Successful candidate will be base at Subang Jaya office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

職責：

• 在現場或異地安裝、維護和維修自動識別資料擷取設備，例如熱轉印印表機（桌上型、桌上型、行動裝置）、手持式掃描器、行動掃描器/終端以及其他相關產品。
• 研究藍圖、原理圖、操作員和維修手冊以及其他規範，以熟悉安裝和維修程序。
• 根據製造商的規格設定或監督設備的安裝。
• 向最終用戶操作和演示設備
• 在設備安裝時進行最終使用者培訓
• 需要服務或支援時與客戶（最終用戶或工程師）打交道
• 諮詢工程人員解決系統運作中的異常問題。

要求：

• 至少擁有電子文憑或同等領域。
• a 工程學，鼓勵沒有文憑但有相關工作經驗的人申請
• 我們提供在職培訓，鼓勵應屆畢業生申請
• 作為現場服務技術人員的豐富工作經驗（如果有）
• 設備控制和故障排除方法/技能的基礎知識。
• 出色的分析和解決問題的能力。
• 以客戶為導向和有效的溝通能力。
• 具備熱感式印表機或掃描器相關工作經驗（例如 Sato、Zebra、Honeywell、OKI、Epson、Citizen 等）者優先

津貼和福利

• 津貼（旅費、交通費等）
• 汽車補貼
• 全額汽油、通行費和停車索賠
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化
• 個人發展機會
• 年度獎金和獎勵
• 年度薪資審核

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Job Responsibilities:

• To provide remote IT support on copier related issues via phone, live chat and email.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (in person or over the phone)
• To diagnose and troubleshoot LAN/WAN network operating system, software and hardware.
• To configure and install drivers into PCs, Laptops, Smartphones to support copier printer, scanner function & scan to email function.
• To identify and resolve copier printer scanner issues on Window 10, Mac Operating Systems.

Job Requirements:

• Diploma / Advanced Diploma in IT
• Good communication skills
• Good knowledge and experience in general IT infrastructure, desktop / network management
• Multi-task efficiency
• Preferably at least 1 year of working experience in IT support

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Medical insurance
• Open culture

工作職責：

• 透過電話、即時聊天和電子郵件就影印機相關問題提供遠端 IT 支援。
• 及時回應服務問題和請求。
• 為整個公司提供技術支援（親自或透過電話）
• 對 LAN/WAN 網路作業系統、軟體和硬體進行診斷和故障排除。
• 配置和安裝驅動程式到個人電腦、筆記型電腦、智慧型手機中，以支援影印機印表機、掃描器功能和掃描到電子郵件功能。
• 識別並解決 Window 10、Mac 作業系統上的影印機印表機掃描器問題。

工作要求：

• 資訊科技文憑/高級文憑
• 良好的溝通能力
• 在一般 IT 基礎設施、桌面/網路管理方面擁有良好的知識和經驗
• 多工效率
• 最好有至少 1 年 IT 支援工作經驗

津貼和福利

• 津貼（旅費、交通費等）
• 中心位置
• 醫療保險
• 開放文化

地點：柔佛、吉隆坡和檳城誠徵候選人

工作要求

• 候選人必須至少擁有工程（機械）文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 年相關領域的工作經驗。
• 願意學習。
• 需要相關半導體/機械/PCB產業經驗
• 所需語言：中文、英文、馬來語。
• 優先考慮會講中文的候選人。
• 歡迎應屆畢業生申請。
• 雄心勃勃、自我激勵、團隊合作和獨立。
• 與同事協調和合作，以達到並實現目標。
• 擁有自己的交通工具並願意出差。
• 能夠立即開始工作。
• 可以在最少的監督下工作。
• 擁有機械知識是一個額外的優勢。
• 柔佛、檳城、吉隆坡都有職缺。
• 靈活且願意經常前往指定地點，包括吉隆坡、檳城、新加坡和印尼。

工作職責

• 為不同地點的客戶提供現場技術支持，包括吉隆坡、檳城、新加坡、印尼和其他指定區域。
• 對我們銷售的機器進行技術培訓，以加深對產品功能和性能的了解。
• 及時回應服務請求，排除機器問題並提供有效的解決方案。
• 與銷售團隊合作，提供技術支援，以確保客戶對我們的產品滿意。
• 與客戶保持密切溝通，建立積極的工作關係，以培養客戶忠誠度。
• 參與銷售詢價並完成銷售目標。
• 收集並記錄客戶回饋，向研發團隊提供產品改進建議。
• 參與維護計劃的製定，以確保設備的最佳性能。
• 透過積極參與獲取新客戶的努力，為擴大我們的客戶群做出貢獻。
• 完成總部下達的報告，包括但不限於技術支援、客戶回饋、銷售趨勢的詳細記錄。
• 為客戶提供報價，並根據客戶的需求推薦合適的設備。
• 準備並交付技術提案，向客戶解釋產品和服務。
• 購買備件或設備。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 公司旅行
• 工作簽證贊助
• 事假

!!!WE WANT YOU!!!

Homestay Customer Service

Working hours: Full time 6 days a week

Chill and fun environment

Job Descriptions:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

！！！我们需要你！！！

工作时间：一个星期六天制

轻松的工作环境，年轻的氛围

有上进心，刻苦耐劳

工作范围：

• 处理客人在网上的booking 和 inquiry
• 协助客人办理入住和退房
• 及时解决客人入住期间的要求、问题
• 懂得基本家居维修知识，例如：换灯泡。
• 以专业和礼貌对待每一个顾客
• 协调办公室活动和运营，确保效率和符合公司政策
• 管理电话和通信（电子邮件、信件、包裹等）
• 支持预算编制和簿记程序
• 更新包含人员、财务和其他数据的记录和数据库

工作要求：

• 有无经验皆可，有工作经验优先，也将提供训练
• 精通 中，英 语沟通及书写能力
• 精通基本的Microsoft Excel 及电脑操作
• 具备独自完成工作能力
• 具备细心，耐心 与 肯学的心
• 另外提供佣金，津贴 & 股份奖励
• 需拥有自己的交通工具
• 时间管理
• 良好的人际交往能力和自律能力
• 以客户为导向，积极进取
• 能够在很少的监督下保持较高的工作水平
• 能够在周末和公共假期工作
• 处理简单的会计工作

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

職責：

• 就電子設備、組件、電路、半導體和系統提供建議和設計。
• 規定電子產品的生產或安裝方法、材料和品質標準。
• 監督電子產品和系統的生產或安裝工作。
• 建立控制標準和程序，確保電子系統的高效運作和安全。
• 協調和監督現有電子系統和設備的維護和修理。
• 設計和開發訊號處理演算法，透過硬體和軟體實現它們。

要求：

• 精通英語、馬來語和華語。
• 正向的態度，協作心態，較強的人際溝通能力。
• 優秀的書面和口頭溝通能力。
• 適應變化和尋找替代解決方案的能力。
• 批判性思考和解決問題的能力。
• 表現出領導能力。
• 對適用的系統自動化和業務解決方案軟體有豐富的了解。

津貼和福利：

• 全面的員工福利（EPF、SOCSO、EIS 等）
• 事假（年假、病假、住院假等）
• 津貼（醫療保險及索賠）
• 提供培訓。
• 公司旅行。
• 年度獎金。
• 加班費

Responsibilities:-

• Provide support services to the marketing team;
• Monitor trade proceeds/transactions, liaise with various internal departments, bankers and external parties;
• Maintain trading records and assist in preparing reports.

Requirements:-

• Bachelor degree from a recognized university in any field;
• Basic accounting knowledge;
• Preferably 2-3 years working experience;
• Preferably having knowledge in palm oil, banking or trading markets;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team.

Perks & Benefits

• Central location
• Hospital and Surgical insurance, Group Personal Accident Insurance

Responsibilities:

·         To support the implementation of activities related to river basin management, water conservation, and environmental stewardship programs, mainly through nature-based solutions

·         To promote community engagement, community participation, and building positive partnerships through integrated river basin management

·         To establish links with community groups and engage them in the project through a series of activities, workshops, events, and initiatives that lead to project sustainability.

·         Work with existing and new stakeholders, including the government, private sector, university, community, and public to plan and deliver outcomes that help increase a greater sense of stakeholder ownership in integrated river basin management.

·         Contribute to the planning and development of materials for sustainable water resource management, including the implementation of a local biodiversity action plan, river water quality and river health, resource management, and climate change.

·         Able to support, organize, and contribute to GEC’s environmental education and awareness program.

·         Assist in the discussion, preparation, and development of projects, collaborations, and CSR activities.

·         To support project communication as a key face among the local community and stakeholders during the project planning, implementation, and sustainability phases.

 
Job Requirement

·         Based in Ipoh, Perak.

·         Self-motivated and able to work both independently and in teams.

·         Flexible to work long hours and weekends as required.

·         Strong communication skills

·         Minimum Degree in environmental conservation or equivalent.

·         Experience with environmental project management and environmental education is desirable and advantageous.

·         Minimum 2 years of working experiences  

·         Fluent in a minimum of two (2) languages, English and Malay, with good writing and communication skills.

·         Willingness to travel and be independent at the project site.

·         Driving license and own transport is an advantage.

·         IT competent in word, spreadsheet, and social media content creation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Fitness membership

工作介紹

• 協調銷售詢問和產品/項目開發。
• 協調客戶的訂單和交貨安排。
• 協助報價和成本核算。
• 協助預算編制和月度報告。
• 管理銷售相關文件。
• 分配的任何臨時職責。

技能、知識和個人特質

• 分析、邏輯思考和解決問題的能力。
• 良好的人際溝通和溝通能力。
• 積極主動，能夠在快節奏的工作環境中獨立運作。
• 具備電腦知識，精通 Microsoft 和 SAP。
• 會英文和中文者優先。

教育背景和經驗

• 必須至少擁有商業研究、商業管理或相關領域同等學歷的學士學位。
• 至少2年相關領域工作經驗，食品業優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化

職責：

• 調試、遏制、回饋產品（整機、測試板、插座等）和服務弱點，持續改進
• 為客戶提供操作和維護培訓，使我們的客戶能夠有效、有效率地使用我們的產品和服務
• 支持客戶對我們的產品和服務的營運需求
• 維護客戶的產品和服務品質形象
• 向銷售和行銷突出顯示觀察到的任何商機，並抓住機會將其轉化為與銷售和行銷合作的採購訂單

要求：

• 文憑 / 高級文憑 / 高級研究生文憑 / SKM / DKM 4 級 / DLKM 5 級
• 優先考慮具有1-2年半導體行業相關經驗的候選人。
• 良好的溝通能力和積極主動的團隊合作精神
• 熟練中文書面和口語。

津貼和福利

• 年假
• 病假
• 醫療福利
• 公積金/社會保險
• 提供培訓
• 開放文化
• 個人發展機會