Total 1,152 Technical Support job vacancies in Business Management / Project / Planning category in The United States of America

Job Purpose / Overview :

1. Revolves around driving and optimizing the revenue and profitability of a business through strategic planning, market analysis, and effective sales and marketing strategies.

2. Identifying opportunities for growth and implementing initiatives to enhance the commercial success of the organization.

Key Accountabilities / Responsibilities :

1. Make Appointment

• Initiate contact with potential clients and leads to schedule appointments for sales presentations.

2. Identify Lead.

• Identify and qualify new leads through proactive prospecting and lead generation activities.

3. Meeting & Presentation.

• Participate in initial customer meetings to introduce the organization, understand client needs and set the stage for sales presentations.

4. Follow-up.

• Conduct timely follow-up with prospects after initials meetings, addressing queries, providing additional information, and nurturing relationships.

5. Planning.

• Develop and implement strategic plans for commercial growth, aligning with overall business objectives.

6. Market Analysis.

• Conduct thorough market analysis to identify opportunities for potential areas for business growth.

7. New Customer Base

• Develop and execute strategies to acquire new customers and clients, expanding the organization & customer base. 

8. Marketing Contents.

Sales Assistant/ Sales Support Coordinator 

• Ensure that marketing materials effectively convey brand positioning and messaging that resonates with target audiences.

9. Competitors.

• Monitor and analyse competitor activities to identify strengths, weaknesses, and opportunities for differentiation.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time management Skill
• Proactive and self-motivated individual
• Strong relationship-building skills for effective
• networking and client & engagement.

2. Technical Skills

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
• Proficiency in tools that facilitate sales processes, such as sales enablement platforms or customer engagement tools.
• Basic knowledge of HTML, CSS, and web development concepts can be beneficial for understanding and customizing online content.

 

 

 

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Position Purpose 

The Senior Business Support Executive plays a pivotal role in strengthening our support functions to better assist our Sales, Client Management, and Marketing teams. This position is responsible for providing strategic support, managing administrative tasks, and optimizing processes to enhance overall efficiency and effectiveness. By ensuring seamless coordination and communication, the Senior Business Support Executive enables our teams to focus on driving business growth and delivering exceptional service to our clients.

Major Tasks & Responsibilities : 

• Provide comprehensive administrative support to the Sales, Client Management, and Marketing teams, including A&P claims management, A&P recovery arrangements, and correspondence.
• Monitor accounts receivable (AR) collections and follow up with clients to ensure
  timely payment.
• Resolve customer payment issues and discrepancies in a prompt and professional manner.
• Coordinate and facilitate communication between internal departments and external stakeholders.
• Manage documentation, files, and records to ensure accessibility and organization.
• Support the development and implementation of strategic initiatives to improve
  business support processes.
• Assist in project management activities, including tracking progress, monitoring
  deadlines, and reporting.
• Collaborate with cross-functional teams to address support needs and optimize
  workflows.
• Stay updated on industry trends and best practices to continuously improve support services.
• Mentor and guide junior support staff to ensure a high level of performance and
  productivity.

Work Relations 

The Senior Business Support Executive will work closely with the following teams and individuals :

• Sales, Client Management, and Marketing teams to understand support needs and provide assistance.
• The Management to align support initiatives with overall organizational goals.
• Cross-functional teams to collaborate on projects and initiatives.
• External stakeholders, including clients, vendors, and partners, to facilitate
  communication and coordination.

Qualifications : 

• Bachelor & degree in Business Administration, Management, or related field, or
  equivalent work experience.
• Proven experience in a similar role, preferably in the FMCG industry.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent communication and interpersonal abilities, with the capacity to build
  relationships at all levels.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently, prioritize tasks, and meet deadlines effectively.
• Experience in project management and process optimization is desirable.
• A proactive and adaptable mindset with a commitment to continuous improvement.

 

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Responsibility :

1.   Define and manage resource plan aligning to the project schedule

2.   Plan and drive the project’s technical execution to achieve the committed scope and timeline.

3.   Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner.

4.   Collaboration with customers to prepare technical specifications.

5.   Interact with subject matter experts (functional & technical) to understand business requirements and technology architecture of the applications accordingly.

6.   Assist in estimation of efforts and timescales for tasks delegated to the team.

7.   Provide technical guidance and lead/develop team members.

8.   Responsible for forward resource management, team building and staff career growth.

Requirements:

1.   Degree in Computer Sciences / Software Engineering / Information Technology.

2.   At least 2 years of working experience in IT industry, with at least 1 year working experience as a Technical / Project Lead.

3.   Ability to lead and co-ordinate multi-teams not limited to within the organization but also including customer, third party and etc.

4.   Good understanding of Microsoft 365, Backup, Antivirus,
      Virtualization Technology 

5.   Not necessary but good to have experienced on Google
      Workspace, AWS Cloud, Google Cloud Platform, Hyperconverged,
      Firewall.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Company trips
• Open culture
• Personal development opportunities

職位目的

高階業務支援主管在加強我們的支援職能以更好地協助我們的銷售、客戶管理和行銷團隊方面發揮關鍵作用。該職位負責提供策略支援、管理行政任務以及優化流程以提高整體效率和效力。透過確保無縫協調和溝通，高級業務支援主管使我們的團隊能夠專注於推動業務成長並為客戶提供卓越的服務。

主要任務和職責：

• 為銷售、客戶管理和行銷團隊提供全面的行政支持，包括 A&P 索賠管理、A&P 追償安排和信件。
• 監控應收帳款 (AR) 收款並跟進客戶以確保
  及時付款。
• 及時、專業地解決客戶付款問題和差異。
• 協調並促進內部部門和外部利害關係人之間的溝通。
• 管理文件、文件和記錄以確保可存取性和組織性。
• 支持制定和實施策略性舉措，以改善
  業務支援流程。
• 協助專案管理活動，包括追蹤進度、監控
  截止日期和報告。
• 與跨職能團隊合作，解決支援需求並優化
  工作流程。
• 隨時了解行業趨勢和最佳實踐，以不斷改進支援服務。
• 輔導和指導初級支援人員，以確保高水準的績效和
  生產率。

工作關係

高級業務支援主管將與以下團隊和個人密切合作：

• 銷售、客戶管理和行銷團隊了解支援需求並提供協助。
• 管理層使支持計劃與整體組織目標保持一致。
• 跨職能團隊就專案和計劃進行協作。
• 外部利害關係人，包括客戶、供應商和合作夥伴，以促進
  溝通與協調。

資質：

• 工商管理、管理或相關領域的學士及學位，或
  同等工作經驗。
• 擁有類似職位的豐富經驗，最好是在快速消費品行業。
• 強大的組織能力和多任務處理能力，並且對細節非常關注。
• 優秀的溝通與人際溝通能力，具備建構能力
  各個層面的關係。
• 熟練使用Microsoft Office套件和其他相關軟體應用程式。
• 能夠獨立工作、確定任務優先順序並有效地按時完成任務。
• 有專案管理和流程優化經驗者優先。
• 積極主動、適應力強的心態，致力於持續改善。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

NRL are looking for a Project Technical Assistant to join our Client's Manchester Team, focussing on high profile, technically complex mechanical and electrical projects across multiple sectors.

If you are passionate about construction, looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry, then join us and help to create tomorrow together.

This is a great opportunity to progress your career as part of a talented, diverse, and supportive team.



ABOUT THE ROLE

Our Technical Assistants provide quality controlled administrative and technical support; working across the project site.  

As our Technical Assistant you will:

- Monitor, track and distribute Contract documentation on live bids and projects.

- Supporting the commercial team with contract review reporting.

- Collation of project completion documents including final account statements.

- Support Commercial Manager with regional business reporting.



WHAT WE OFFER

- Competitive salary & profit share scheme

- Flexible working

- Car Allowance / Company Car (subject to Role/Grade)

- Travel covered to any of our sites (subject to HMRC advisory rates)

- Extensive corporate benefits including, Private Medical, Pension 6% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…

- One of the best learning and development programmes which is customizable to support your career progression goals.

- Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

- One of the best learning and development programmes which is customizable to support your career progression goals.

The NRL Group connect global engineering companies with the right people to bring their projects to life. Supporting contracting companies with their energy transition plans and working with our clients to build a cleaner, greener future.

We welcome applications from every walk of life and are committed to driving diversity within the industries we support, as a certified Inclusive+ Recruiter and armed forces friendly employer. We’re committed to making online job searches safe, you can find out more by searching for JobsAware.

 
Project Technical Partner

Permanent full-time position working 35 hours per week
Attractive salary on offer for exceptional candidates plus 11% Super 
3.5% award increase from July 2024
Flexible work policy with a hybrid work model
High profile role with real community impact
Generous professional development opportunities

About the role:
We are looking for a highly motivated and energetic Project Technical Partner with excellent communication and collaboration skills, to be an integral member of this motivated and passionate City Projects team. As a member of the City Services directorate at Campbelltown City Council, you will be working within a high performing team that is tasked with driving Council?s future direction by advancing the connectivity, sustainability, liveability and productivity of the City.
In this position, you will:

Use your knowledge and experience of why and how projects

... Click here to view more detail / apply for Project Technical Partner

• Degree in Computer Science, Information Technology or relevant.
• At least 3 years experience in a Technical Lead role.
• At least Four (4) full J2EE SDLC experience in the role of Technical Lead in J2EE solution architecting and design,.
• Track record in leading technical teams for design, development and deployment of medium or large scale J2EE project using platform products like IBM Websphere, Oracle will be advantageous.
• Knowledge and hands on working experience in Struts Framework, SPRING Framework, Hibernate, Web Services (SOAP and/or REST), JMS, Java Design Patterns, HTML5, JQuery, JNDI, JSP, XML, Java Script, IBM MQ-Series, Crystal Reports and/or Biometrics will be will be advantageous.
• The Team lead needs to be a team player, with good interpersonal and problem solving skills.
• Applicants should be self-motivated, result-oriented, and able to lead and front customer in the investigation of technical issues.

Responsibility:

Technical Lead Design for maintenance and enhancement of System Integration projects in the field of biometrics capturing and automated immigration clearance Systems. The Technical Lead is required to lead a team of J2EE developers in architecting and implementing turnkey enterprise scale J2EE applications. This includes requirements gathering, architecting the business requirements into technical design and leading a team of J2EE developers to implement, test and commission the applications.

The Technical Lead will lead the team in the investigation and resolution of production issues. The

candidate should have good trouble-shooting skill and able to perform end-to-end investigation of issues from client to server.

Successful applicants can expect to work in fast paced environment and will lead dynamic projects

teams. The projects involved are high profile, challenging and offer good career references.

Requirements:

• The candidate should be a graduate with a Bachelor's Degree in Engineering

(Computer/Telecommunication), Computer Science / Information Technology or equivalent.

• Candidates with Diploma in Computer Studies with at least Four (4) full J2EE SDLC experience in

the role of Technical Lead in J2EE solution architecting and design, are also welcome to apply.

• Candidates to have at least 3 years experience in a Technical Lead role.

• Track record in leading technical teams for design, development and deployment of medium or large

scale J2EE project using platform products like IBM Websphere, Oracle will be advantageous.

• Knowledge and hands on working experience in Struts Framework, SPRING Framework, Hibernate,

Web Services (SOAP and/or REST), JMS, Java Design Patterns, HTML5, JQuery, JNDI, JSP, XML,

Java Script, IBM MQ-Series, Crystal Reports and/or Biometrics will be will be advantageous.

• The Team lead needs to be a team player, with good interpersonal and problem solving skills.

• Applicants should be self-motivated, result-oriented, and able to lead and front customer in the

investigation of technical issues.

JOB PURPOSE To take overall responsibility for the provision of comprehensive, efficient and high quality secretarial and administrative tasks to enable the Ambulance Commissioning Support Service to deliver the core functions as set out under the Collaborative/Lead Commissioner Agreement for the South West 999 Ambulance Contract. Manage high-level coordination and communication with staff at all levels, internally and externally in order to collate papers and reports for meetings and key stakeholders. Exercise the highest level of discretion and confidentiality when managing confidential and sensitive information, whilst ensuring responses to deadlines are met. Maintain timely and accurate outputs for all work. Create and maintain effective working relationships at all levels both internally and externally to the organisation including South West Integrated Care Boards, the Ambulance Trust and NHS England. POST SPECIFIC, TASKS AND OBJECTIVES Ambulance Commissioning Support Service Ensure secretarial and administrative support services are provided in a timely and efficient manner. This will include a wide range of duties from routine to arranging board and committee level meetings, workshops, exercising personal and professional initiative. Manage and co-ordinate electronic diaries, organise and schedule appointments/meetings to make best use of time management. Organise and administer both virtual and face-to-face meetings, draft agendas for review, take accurate minutes/notes/actions and maintain/update actions trackers. Ensure meeting papers are distributed in a timely manner. Select, retrieve and collate papers and information for meetings, enquiries and other activities of senior staff in an orderly and timely manner, and in relation to the high volume, complexity and sensitivity of the workload of those staff. Exercise initiative in responding to requests for information and action, including referral to appropriate senior staff, particularly in confidentially sensitive situations, within given deadlines. This will include managing/overseeing the generic SW999 inbox. Demonstrate a high level of discretion and confidentiality while ensuring responses to deadlines are met. Plan for situations which are known and have the ability to re-prioritise work to accommodate unexpected situations and interruptions. Manage conflicting demands within the job role on a regular basis, for example, regular interruption to deal with queries. Be able to work independently on all aspects of role, exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance from a senior member of staff. Ensure that the senior staff within the team are contacted and briefed appropriately and in a timely manner on all important matters and developments. Work actively to develop and secure good and effective working relationships with colleagues internal to the ICB and external stakeholders. Develop and maintain databases to comply with the needs of the team, good records management and adhering to the Data Protection and Freedom of Information Acts. Develop and maintain other basic information systems and internal forms for the use of staff to facilitate efficient working. Manage travel and accommodation arrangements for the team, assessing and making accurate judgements of the time commitments involved and to exercise time management skills, in order to minimise disruption to the time of senior staff. Ensure that any goods ordered/booked (including travel and accommodation) are within budgetary constraints and reflect value for money and the most cost-effective arrangements taking account of the circumstances in each case. Other specific responsibilities may arise as agreed with the postholder. Please note we reserve the right to extend the closing date or close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible For further information, please see full Job Description attached.

Job Description:

• Assist in planning and managing resources effectively to achieve objectives.
• Support accurate tracking of project costs to meet budget targets.
• Develop and manage detailed project schedules and work plans.
• Ensure contractual obligations are fulfilled with customers during project execution.
• Manage quality control and health and safety activities during project execution.
• Provide regular project updates to stakeholders on financial status, execution strategy, adjustments, and progress.
• Maintain relationships with customers and vendors, including regular site visits and oversight during work execution.
• Participate in discussions about project/service strategy development and deployment.
• Provide technical support to the sales team during sales development and identify potential sales opportunities during project execution.

Job Requirements:

• Bachelor's Degree or Polytechnic Diploma in Civil or Structural Engineering.
• Minimum 5 years of practical experience in building works execution, preferably in the Energy Industry.
• Familiarity with the Building Control Act by BCA and experience in personally supervising building works in Singapore.
• Basic knowledge or experience in executing turnkey projects.
• Understanding of project budgeting, cost tracking, and project management principles.
• Knowledge of safety, health, environmental, and quality practices.
• Analytical and problem-solving skills.
• Proficiency in MS Office software (Word, Excel, PowerPoint).
• Project Management certification is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

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EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Project Lead / Technical Lead Responsibility: Technical Lead Design for maintenance and enhancement of System Integration projects in the field of biometrics capturing and automated immigration clearance Systems. The Technical Lead is required to lead a team of J2EE developers in architecting and implementing turnkey enterprise scale J2EE applications. This includes requirements gathering, architecting the business requirements into technical design and leading a team of J2EE developers to implement, test and commission the applications. The Technical Lead will lead the team in the investigation and resolution of production issues. The candidate should have good trouble-shooting skill and able to perform end-to-end investigation of issues from client to server. Successful applicants can expect to work in fast paced environment and will lead dynamic projects teams. The projects involved are high profile, challenging and offer good career references. Requirements: • The candidate should be a graduate with a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. • Candidates with Diploma in Computer Studies with at least Four (4) full J2EE SDLC experience in the role of Technical Lead in J2EE solution architecting and design, are also welcome to apply. • Candidates to have at least 3 years experience in a Technical Lead role. • Track record in leading technical teams for design, development and deployment of medium or large scale J2EE project using platform products like IBM Websphere, Oracle will be advantageous. • Knowledge and hands on working experience in Struts Framework, SPRING Framework, Hibernate, Web Services (SOAP and/or REST), JMS, Java Design Patterns, HTML5, JQuery, JNDI, JSP, XML, Java Script, IBM MQ-Series, Crystal Reports and/or Biometrics will be will be advantageous. • The Team lead needs to be a team player, with good interpersonal and problem solving skills. • Applicants should be self-motivated, result-oriented, and able to lead and front customer in the investigation of technical issues

Skills & experience Project Support Undertake project support in the absence of a dedicated project support role in the structure, responding to information requests and other tasks which will involve meeting tight deadlines and may include using digital tools, for example JIRA. This will include: assisting and working closely with members of the project team(s), supporting elements of projects as directed by the relevant lead or project manager; maintaining project plans; supporting the provision of management information; and participating in working groups. Financial and Resource Management Provide support and information to aid effective management of budgets, in liaison with the Finance Business Partner, including overseeing the placement and/or orders for goods and/or stationery, receipt goods and maintain log of expenditure. Support the end of year / monthly close down of accounts. Leadership and Management Be a visible, positive and competent role model and motivator, and provide training, advice and support in own area of responsibility. Undertake effective line management of staff (if applicable) within area of responsibility, including: undertaking annual appraisals and ensuring direct reports have access to appropriate training and induction; progressing any disciplinary or capability issues, as necessary; and participating in recruitment process of administrative staff. Other Communication and Key Working Relationships The post holder will develop effective working relationships and communicate regularly either by phone, email or face to face with a wide range of individuals including clinical and non-clinical staff, scientists, support staff, managers and corporate team staff for example, HR or Payroll. The post holder may make or receive phone calls, receive emails and decide relevant action, responding directly where appropriate and this may include external people for example, stakeholders and/or from members of the public as well as other public health organisations e.g. NHS and the Dept. of Health. Personal and Professional Development Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role. Compliance DBS - People working with government systems must complete Basic Personnel Security Standard (BPSS) checks which includes a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS however there may be a requirement for this role to be SC cleared and you should familiarise yourself with the criteria of security clearance. This role is Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants. Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found at https://www.gov.uk/government/publications/nationality-rules This job is broadly open to the following groups: UK nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals of the Republic of Ireland Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service Certain family members of the relevant EU, EEA, Swiss or Turkish nationals We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Application Process Selection Process Stage 1: Application & Sift This vacancy is using Success Profiles, and will assess your Behaviours and Experience. As part of the application process you will be asked to provide a Personal Statement / Statement of Suitability in no more than 1250 words. We will be assessing essential criteria at sift. This should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with particular reference to the Experience criteria or the essential criteria (outlined in the person specification section). You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history. This will be used in the sifting process and will be scored Stage 2: Panel Interview All applicants that progress to interview will be assessed on behaviours / experience / technical / ability through Success Profiles. The interview will be held remotely via Microsoft Teams The Behaviours tested during the interview stage will be: Changing & improving Making Effective Decisions Delivering at Pace Working Together Benefits Reserve List: Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available. Benefits Civil Service Pension Contribution of 27% Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity Range of health and wellbeing support Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Important Information Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27 day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability

Project Support Officer Placements – SWL Social Care Hub Supported Work Placements Project

• Do you have experience of providing project support?
• Do you have experience of setting up systems, processes and documentation for project delivery?
• Are you a strong networker with great interpersonal skills?

South London Partnership are looking for a dynamic project support officer who will help deliver our supported work placements project.

You will be responsible for supporting the delivery of the SWL Social Care Hub supported work placements programme, working closely alongside a small team to meet the project outputs and outcomes. You will need to have previous project support engagement experience, excellent organisational and planning skills, as well as project delivery experience.

Your main responsibilities will include:

Co-ordinating and providing project support to help deliver the SWL social care placements project with key strategic objectives.

Leading the development of project reporting, project plans and project performance for the SWL social care placements project

Supporting with the development of innovative events and activities which will engage local people to raise awareness around the social care employment opportunities available within the local region.

As the Placements Project Support officer, you will be responsible for key activities such as working with delivery partners to co-ordinate in work support placements and supporting with programme reporting and tracking. You will also support with more technical project areas, including employer engagement and assisting with the completion of pre and in placement work plans for participants. As it is a new role, there will be an opportunity to shape the role and chances to grow and develop skills – especially in things such as project management, communications, and cross organisational working.

You will be organised and solution focused, with strong administrative and project support experience, a team player, with experience of setting up reporting and performance systems, project promotion, comms and marketing, and maintaining strong relationships. This experience can come from a variety of sectors, and we are keen to hear from people with transferable skills, with a focus on strong relationship building skills., employer engagement and stakeholder management.

Closing Date: 6th May 2024

Shortlisting Date: w/c 3rd May 2024

Interview Date: w/c 13th May 2024

For an informal conversation please contact Sheryl Brand Workforce Development Lead

sheryl.brand@southlondonpartnership.co.uk

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. This campaign is anonymised.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

PRIMARY DUTIES AND AREAS OF RESPONSIBILITY Provide high quality general and financial support to the PCN Act as a point of contact for the organisation, communicating effectively and dealing with telephone calls, correspondence and emails Develop strong working relationships with both internal and external stakeholders Work closely with the PCN Digital Transformation Programme Manager to support the implementation and coordination of PCN DES requirements Diary management: arranging appointments and meetings as required Arrange and attend PCN meetings, preparing papers, taking minutes and recording actions from time to time you may be required to chair meetings Represent the organisation at various events as appropriate Support PCN members and partner organisations, promptly responding to requests for information, advice and support, escalating as appropriate Production of documentation including presentations, policies, procedures and reports using Microsoft Office software Assist in collating and managing statistical information on behalf of the PCN via clinical systems eg GPad and SysmOne Coordinating financial processes including invoicing and salaries Support the process for recruitment, induction and training of new employees to the organisation Support with project implementation and coordination Undertake desk top research as required Undertake data collection, analysis and reporting as appropriate Organise, coordinate and facilitate various events on behalf of the PCN Maintain and update PCN website Ability to work autonomously using own initiative within specific parameters to meet pre-arranged deadlines Act as team leader and deputise for Digital Transformation Programme Manager as required Carry out any other appropriate duties as required.