Total 373 Public Relations job vacancies in Customer Service category in The United States of America

Responsibilities:

1. Greet patients warmly and assist with scheduling appointments, inquiries, and check-ins.
2. Manage phone calls, emails, and other communications promptly and professionally.
3. Provide accurate information about our services, including treatment options, pricing, and insurance coverage.
4. Coordinate patient appointments, ensuring efficient scheduling and proper documentation.
5. Respond to patient concerns and inquiries in a timely and empathetic manner, resolving issues effectively.
6. Collaborate with clinical staff to ensure a smooth patient flow and address any scheduling conflicts or urgent needs.
7. Maintain patient records and confidentiality in compliance with clinic policies and regulations.
8. Assist with administrative tasks such as billing, processing payments, and managing inventory as needed.
9. Uphold the clinic's standards of excellence in customer service and patient care.
10. Contribute to a positive and supportive work environment through teamwork and effective communication.
11. Assist with turning over, changing towels, cleaning and sanitizing the consult rooms and gym after every usage.
12. Assist and complete other tasks that are given by the manager.

Qualifications:

• Previous experience in customer service, preferably in a healthcare or clinical setting.
• Excellent interpersonal skills with the ability to build rapport and communicate effectively with patients and colleagues.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize responsibilities.
• Proficiency in computer systems and software and appointment scheduling platforms.
• Empathy, compassion, and a genuine desire to help others achieve their health and wellness goals.

Responsibilities

• Oversee the Customer Relations Centre for few developments
• Planning and organizing tasks prior to vacant possession
• Prepare necessary drawings and plans to be included in vacant possession pack
• Liaise with HQ & Vendor in setting up defect management system
• Liaise with state and local regulatory agencies when required
• Provide guidance to the team on handling customers
• Ensure high level of engagement with the customers by seeking solutions
• To attend and monitor all enquiries and complaints via phone calls, email, walk in and accordingly and solved within stipulated time.
• To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• To prepare, compile and provide update report
• To keep records of customer interaction, recording details of inquiries, complaints & comments as well as actions taken.
• To contact customers via email or phone calls in order to respond to complaints or to notify them of investigation results.
• Liaise with project team and contractors on rectification works
• Attend meetings pertaining to issues on defects
• Prepare reply letter to relevant parties when needed
• Maintain good relationship between sales person, customers and internal support team.
• Filing and keep track of documents.
• Ad-Hoc task assigned by superior.

Requirements

• At least 5 year(s) of working experience in customer service/property related industry
• Independent, pro-active, result-driven, customer oriented with good communication skills.
• Knowledge of Housing Development Act (HDA), Strata Title Act and Building & Common Property Act will be an added advantage.
• Strong communication skills in English and Bahasa Malaysia
• Possess leadership qualities and able to work as a team
• Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
• Extensive experience in managing strata landed, strata high-rise, mixed development, and non-strata development.
• Familiar with work scheduling / planning and good in report and letter writing

Customer Relations Advisor

Salary: £24,658 per annum
Location: Worcester, Worcestershire
Hours: 08:30 - 17:00 (Monday to Friday), 09:00 - 12:00 (Saturday)

36 Hours per week to support branch opening times

Full time, Permanent Role

We are currently looking for confident, approachable and ambitious candidate to work with my client, to support the continuous service of their valued customers. The ideal candidate will have experience dealing with customer enquiries and providing a right first time service to support their needs.

This is a great opportunity for someone who wants to further their career and build experience within a leading establishment in their chosen industry.

The Key Duties of the Customer Relations Advisor

• Engaging with customers to ensure the right outcome
• Cover cashier desks and carry out transactional activities on behalf of customers
• Dealing with outbound and inbound calls
• Booking reviews for customers
• Provide support for vulnerable customers
• Recommend relevant products to customers

The Key Requirements of the Customer Relations Advisor

• Customer facing experience within hospitality, retail or office based roles.
• Ability to actively listen to customer needs.
• Upselling experience required
• Represent the company behaviours: be accountable, be curious, be collaborative, be brave.

If you are interested in the role, and want to know more, please apply or call the Leeds Contact Centre/Business Support team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

Customer Relations Advisor

Competitive salary/package including company bonus, enhanced pension scheme, medical insurance, life assurance and 26 days holidays

A regional house builder seeks to appoint a Customer Relations Advisor to provide a positive and 5 star Customer experience.

This role is responsible for delivering the best customer experience through customer-centric communication, advice, support and guidance, whilst working closely with the regional customer care team to deliver support and service in a timely manner. You will be responsible for monitoring and tracking their internal system ensuring that all activity is processed and actioned within a proactive manor ensuring customer satisfaction and compliance to the New Homes Quality Code/Consumer Code at all times

Main Responsibilities:

• Effectively manage all Regional complaints, ensuring compliance to New Homes Quality Code at all times
• Facilitate all complaint responses ensuring all information is provided by the Regional team.
• Provide detailed report on all complaints and their status in weekly meetings
• Action and issuing of all Customer Care defects received through the system, maintaining service level agreements
• Weekly status checks on all outstanding defects on jobs that are on hold.
• Ensuring all actions are completed daily
• Monitoring and responding to all Regional Customer Care and Customer Service mailbox queries within agreed timescales
• Sourcing and identifying customers plot and development information plus investigation history on all current and previously reported matters
• Full administration and weekly updates of the 'Your Watch' database
• Producing monthly reports from the system and monthly KPI reports for Region
• Providing support to regional area offices in respect of customer queries
• Contacting customers post legal completion to understand their journey and experience, providing feedback to the Regional teams
• Positioning a recommend or non-recommend in line with customer's feedback and distributing this information to area offices

Customer Relations Advisor - Skills & Experience

• Essential in complaints handling and formal complaint response writing
• Experience working within a customer service role (essential)
• Experience working in a housebuilding company within a customer care role
• Team Player with excellent customer service, communication and interpersonal skills
• Professional telephone manner
• Strong written and verbal communication skills with focused attention to detail
• Good time management and organisational skills with the ability to multi-task and manage time effectively to meet deadlines

In return for your skills my client are offering a competitive salary and package inclusive of a company bonus scheme, pension, private medical, life assurance, share scheme and 26 days annual leave. In addition, the company are passionate about developing and supporting their employees to work to the best of their potential and encourage progression from within.

If you are interested in the Customer Relations Advisor opportunity and would like to apply, please contact Deena at Fawkes & Reece on 01204 554 884 or apply via the link provided.

Customer Relations Officers
SALARY: $1,560.48 - 1,787.84 pw Super 
Work Type: Various Opportunities Available  
Location: Oran Park Administration Building - 70 Central Avenue, Oran Park,2570
Come join an organisation with endless opportunities, where people choose to work because they are inspired by the chance to shape, influence and grow a community. 
Dont miss out on being part of something great by joining an evolving, rapidly growing, adaptive and innovative organisation. 
What We Offer
We are committed to opportunities to help people excel and build a lasting career. We offer learning and development opportunities as well as flexi time and access to employee benefits.
We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people. As the community continues to grow, this opportunity will allow you to grow with ... Click here to view more detail / apply for Customer Relations Officers

Customer Relations Officers
SALARY: $1,560.48 - 1,787.84 pw Super
Work Type: Various Opportunities Available
Location: Oran Park Administration Building - 70 Central Avenue, Oran Park,2570
Come join an organisation with endless opportunities, where people choose to work because they are inspired by the chance to shape, influence and grow a community.
Don't miss out on being part of something great by joining an evolving, rapidly growing, adaptive and innovative organisation.
What We Offer
We are committed to opportunities to help people excel and build a lasting career. We offer learning and development opportunities as well as flexi time and access to employee benefits.
We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people. As the community continues to grow, this opportunity will allow you to
... Click here to view more detail / apply for Customer Relations yearly recruitment

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Global Track Warehouse is an international company that was founded in Australia. We manufacture industrial and agricultural rubber tracks and pads for mini excavators and agricultural machinery.

Our company is seeking to employ an enthusiastic person to join the customer service team in our Yass NSW office.

The successful applicant will need to be open to learning new skills and be able to work as a part of the team. It would be desirable if you have completed year 12, have strong computer and communication skills.
This position would suit someone with an understanding/interest of agricultural machinery and industrial excavators or is mechanically minded as parts interpretation is an important part of this position.

Duties will include, but are not limited to:
? Contacting new and existing customers regularly.
? Responding and quoting for rubber track and undercarriage enquiries.
? Aftersales follow up.
? Creating sales documents and processing payments.
? Administrative duties as directed.
? Possibility of attending national Field Days and visiting national dealerships.



Email your resume to: Julie.ms@globaltrackwarehouse.com

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

• Follow and adhere to cash handling procedures to ensure the security of money handling.
• Contribute to the check-out action plan and taking ownership for my part in its delivery.
• Manage the fulfilment of customers’ online orders and ensure all orders are complete, accurate, neatly packed, and delivered to the correct address within IKEA’s SLA.
• Tally articles and orders from Merchandise Pick-Up (“MPU”) section.
• Create Add-On sales order for customers who wanted to purchase delivery/ assembly/ others services after checking out.
• Print and stick sticker labels onto all articles to be delivered correctly.
• Shrink wrap articles into individual group and sort it by Transport Service Provider (“TSP”).
• Ensure timely daily handover to respective TSP and Home Delivery “HD” clears orders to be delivered, to prepare space for new delivery.
• Support the fulfilment of customers’ offline orders and other tasks as and when required.
• Contributing to the exchanges and returns action plan and taking ownership for my part in its delivery.
• To assist the supervisor in handling customer complaints positively and quickly. Listen to customer’s given feedback and pass it on to manager.
• Working with the manager to identify solutions to resolve the root cause of customer’s returns.
• Using assigned levels of authorisation to solve payment problems when it occur and recognise when there is a need to escalate an issue to someone with higher authorisation.

About the Role

Base Location: Perth or Portsmouth

Salary: £39,415 - £45,136 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 18 Months Fixed Term Contract | Full Time | Flexible First options available

We are looking for a Customer Relations Manager to join our team!

This role is ideal for someone who understands what exceptional customer service looks like and can engage with their team to deliver this. Someone with the ability to coach and develop their staff.

In this role every day is different, you need to be able to adapt accordingly regardless of the situation. We'd love you to have a positive 'can do' attitude. This role can be challenging, therefore it is important to role model positivity and be flexible to support other areas within the Customer Contact Centre.

Roles & responsibilities will include, but are not limited to:

- Support and manage a team of advisors whose primary role is to deal with and resolve customer complaints/enquiries.

- Managing resource and workload - ensuring that complaint/enquiries are logged investigated and resolved in an efficient manner.

- You will work with our SSEN Regions and Connections Business to find and agree solutions to improve our customers experience as well as resolving their complaints.

- Identify and address any underlying concerns to achieve a satisfactory resolution for both our customers and SSEN teams. Coaching teams to resolve issues at first point of contact.

- You will oversee your teams wellbeing and support them to perform and meet agreed regulatory targets. Working to company procedures and following them correctly when carrying out performance development, disciplinary and sickness issues.

What do I need?

To be considered for this role, we would love you to have;

- Experience of managing teams to meet and exceed business targets.

- Experience of providing outstanding customer service, networks, complaints handling.

- Ability to absorb important information, attention to detail, patient, show empathy and sympathetic.

- Working in a high-pressure environment and adapting to business change.

- Problem solve to get the best resolution for the member of staff or customer.

About our Business

SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net-zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net-zero, so team work will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738 351698.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Customer Relation Officer Responsibilities:

• Taking part in brainstorming sessions and suggesting innovative ideas.
• Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.
• Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that will be sent to the public.
• Assisting with the organization and execution of various media and PR events.
• Managing PR materials, filing, copying, and performing other clerical tasks.
• Answering phones, responding to emails and inquiries, and performing other administrative tasks.
• Managing calendars and media lists.
• Maintaining the PR database, documenting media coverage, and tracking PR metrics.
• Developing and maintaining positive relationships with clients, stakeholders, media, and vendors.

Customer Relation Officer Requirements:

• Experience with video production and editing.
• Excellent copywriting and editing skills.
• Experience with social media platforms.
• Outstanding computer skills, including experience with databases and design software.
• Strong communication, teamwork, and presentation skills.
• Good organizational and time-management skills.
• Attention to detail.
• Willingness to stay up-to-date with the latest industry trends and methods.
• May Include weekend, holidays
• Working Hours 6pm to 3am

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

Job Role & Responsibilities

• Act as first point of contact for visitors
• Meet and greet parents and students, attend to visitors and external vendors
• Perform general administrative duties and data entries to support the school operations
• Attend to phone calls and provide appropriate information on general enquiries relating to the school, school fees and programs
• Support inventory management, sale and purchase of school resources including but not limited to teaching resources, stationery, kitchen supplies, stationery, uniforms and others school resources
• Assist in the management of student information and school info sharing
• Conduct health check for students and assist them to classrooms when they are late
• As and when required, assist with assigned tasks as required

Job Requirements

• Minimum qualification of a Diploma with 2 years working experience
• Proficient in Microsoft Office and IT savvy
• Good communication and interpersonal skillsAble to multi-task and work independently
• Cooperative, positive, resilient and respectful attitude towards all community members

Your contributions to our joint success:

• Respond to all customers enquires, feedbacks and complaints received through phone calls, web-inquiries, and write-in by working with the respective Head of Department.
• Identify, initiate and co-ordinate corrective actions (internal and external) to eliminate and prevent the cause of defects/non-conformity in service quality system and procedure
• Source for proactive, meticulous, and suitable candidates to sign up for Company’s Mystery Shopper Program
• Analyse, evaluate, record, and report the mystery shoppers’ findings
• Provide administrative support for the company’s purchasing needs.
• Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.
• Coordinate with all departments and suppliers in the purchasing scope of work for projects assigned.
• Maintain updated purchasing records/data and pricing in the system.
• Oversee and coordinate repair and maintenance services quotations for both Spa & Gym Equipment to ensure all in working condition at all affiliated facilities and/or designated location
• Any other duties as assigned.

What does it take to be a Customer Relations & Admin Executive

• Ability to work independently and as part of a team
• Strong organisational skills and attention to detail
• Excellent written and communication skills
• Ability to multi-task will be advantageous

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.