Total 7 Instructor job vacancies in Customer Service category in The United States of America

Customer and Product Training Instructor

Indianapolis, IN

As a Rolls-Royce Product Instructor our reputation for excellence will be in your hands. As an SME in product and service learning you will have the opportunity to design, develop and deliver product and service-learning solutions to customers and employees ensuring that technical, legal, cultural and any other requirements are met.  You will ensure that learning delivery and activity is in line with standard Customer & Product Training policies, programs, and tools, while working with the CFBU Technical and Commercial Managers to ensure customer needs are met. 

Dream Big and Make an Impact

At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet. In this exciting role you will be responsible for work packages and delivering against project milestones including the management of the project workbook tool and supporting the co-ordination of major projects and implementations within the Customer & Product Training team.

To ensure we continue to be pioneers of our industry, Rolls-Royce has a team of over 16,500 engineers around the globe. They include everyone from world experts in their field to those who manage hundreds of people and millions of dollars’ worth of investments. We recruit engineers at all levels and in a range of disciplines. And while we encourage specialization, we also offer freedom to cross-specialize and develop skills across a number of different areas.

Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more here.
 

Key Accountabilities:

• Developing innovative training materials using Captivate and interface with the LMS team to post the e-learning, use the ADDIE model to create ILT.
• Creating innovative graphics and animations as necessary to support the development of e-Learning and ILT solutions.
• Writing lesson plans, instructor guides and course outlines
• Ensuring that training materials, tools, engines, and equipment are innovative and capable of supporting the training objectives.
• Identify course weaknesses and improve them using latest graphics and adult learning techniques.
• Must be available for both international and domestic travel, up to 25-30% of the time.

Basic Requirements:

• Associates degree in Engineering/technical and 4+ years’ experience in gas turbine engines and/or operations, or
• Bachelors degree in Engineering/technical and 2+ years’ experience in gas turbine engines and/or operations, or
• Masters degree in Engineering/technical degree, OR
• JD/PhD, or
• In lieu of a degree, 6+ years’ experience in gas turbine engines and/or operations
• In order to be considered for this opportunity, you must be eligible to obtain and maintain security clearance, which requires USA Citizenship

Preferred Requirements:

• FAA Certified Airframe and Power Plant (A&P) Mechanics license
• Previous Instructor experience in aviation industry
• Strong knowledge and prior experience using the ADDIE model
• Experience using VR

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Our People are our Power

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

You can learn more about our global Inclusion strategy here.

At Rolls-Royce we embrace workplace flexibility. Our teams work in onsite, hybrid and remote work environments based on work and personal requirements. The specific arrangements vary from team to team. Please ask us about how we work on this team.

Relocation assistance will not be provided.

Closing Date: March 29th, 2024

Services Customer Training13 Mar 2024; 00:03$76,484 - $114,726-AnnuallyIndianapolis, IN

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.

The Fire Service College: Where excellence meets resilience at the ultimate training ground for firefighting professionals.

As an Instructor in the International Delivery Team you will deliver training across the full Fire Service College (FSC) curriculum.

This role will be based at the Fire Service College at Moreton in Marsh. It will be 40 hours per week between 8am and 6pm

Job title:

International Fire Service Instructor

Job Description:

What you’ll be doing:

• Supporting the Lead Instructor and Team Leader within your specialist subject matter(s)
• Delivering training courses across a wide range of fire service subjects to international delegates
• Liaising with the international sales team
• Developing course content
• Reviewing and renewing course content
• Coordinating the allocation of staff and resources

What we’re looking for:

• An experienced instructor, ideally within a Fire and Rescue Service, or at a fire training establishment
• Experience of working in Fire and Rescue overseas
• Any experience within the following would be desirable: Accredited Breathing Apparatus (BA) Instructor, Accredited Fire Behaviour Training Instructor (FBTI), Accredited Transport/Road Traffic Collision (RTC) Instructor or Resilience Team Training.
• A minimum of a Level 3 qualification in Education and Training (AET) (or be willing to achieve this in their first 6 months in the role)
• Strong team player with excellent communication and leadership skills.
• IT competency on Microsoft Office programmes (Word, Excel, and PowerPoint).

About Fire Service College:

At Capita - Fire Service College we’re training the next generation of firefighters to respond to any emergency and create a safer world. The College is one of the world’s leading organisations for fire prevention, protection and response. We provide dedicated, accredited training for emergency service professionals, as well as commercial and public sector clients around the globe. We have one of the largest operational fire and rescue training facilities in the world, with a unique training environment, sports centre and expert instructors. Visitors and learners can train and exercise in a realistic and challenging environment, with a learning experience that is second to none.

What’s in it for you?

• Offering a salary of up to £37,100 depending on skills and experience
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Subsidised canteen, bar and gym facilities onsite (free membership)
• Free accommodation during the working week
• Free parking onsite
• Better work life balance
• Opportunity to gain further qualifications and upskill
• You will work at a world-renowned further education training college

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Moreton In Marsh

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

The post holder will under the guidance and direction of the Specialist Advisors and Lead Instructor provide direct training in the Reducing Restrictive Physcical Interventions (RRPI). The poster holder will deliver supporting theory, non physical interventions as well as physical interventions. The post holder will contribute to the development of training in collaboration with the Specialist Advisors and the Senior Instructor. This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the grade as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.

Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.

Job Description

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin – including individuals with disabilities and veterans.

Accuray Pay Transparency Statement:

 

Accuray pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Accuray Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, future potential and internal pay parity.

To engage with young people that may present with challenging behaviours, working in keeping with the team approach for that individual. To liaise regarding potential patient attendance or involvement, as appropriate, with other disciplines and agencies in Health, Social Service, Education, the voluntary and private sectors. In particular to ensure links with local education providers are maintained and progressed. To liaise with Northgate school as required regarding young peoples attendance and progress. To ensure that relevant records, reports and treatment status and electronic notes are completed to departmental guidelines. To receive and give feedback, to and from, relevant members of the multidisciplinary team, before and after sessions and to provide written reports where necessary.

BAND 3 The post holder will under the guidance and direction of the Lead RRPI Instructor, Specialist Adviser or RRPI Network Lead provide direct training in the RRPI. The post holder will deliver supporting theory, non-physical interventions as well as physical interventions. The post holder will contribute to the development of training in collaboration with the Lead Instructors, Specialist Advisors (Personal Safety/Aggression Management) and the Network Leader RRPI. This job description is an outline of the main duties of the post. The post holder will be required to undertake other duties commensurate with the grade as directed. The content of this post will be reviewed in consultation with the post holder when necessary and in line with the service developments. Key Result Areas: To work as part of South West Yorkshire Partnership Foundation NHS Trust (SWYPFT) Management of Aggression and Violence Network under the direction of the Lead Instructors, Specialist Advisors and Network Leader RRPI. To deliver under the supervision of the lead instructor and or specialist advisors a range of training programmes on the Prevention and Management of Aggression and Violence across all Business Delivery Units and all Trust sites. To ensure training is in accordance with Trust operational and training policies and procedures. Deliver training that focuses on the primary prevention of violence and de-escalation before physical intervention and the importance of the intervention selected is a reasonable and proportionate response to the risk posed. To promote a philosophy throughout the organisation of empowerment and least restrictive practice in line with the Trusts vision values and goals. Also in accordance with best practice from a legal and ethical perspective. BAND 4 The post holder will under the guidance and direction of the Specialist Advisors and Lead Instructor provide direct training in the Reducing Restrictive Physical Interventions (RRPI). The poster holder will deliver supporting theory, non physical interventions as well as physical interventions. The post holder will contribute to the development of training in collaboration with the Specialist Advisors (Personal Safety/Aggression Management) and the Senior Instructor. This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the grade as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments. Key Result Areas: To work as part of South West Yorkshire Partnership Foundation NHS Trust (SWYPFT) Reducing Restrictive Physical Interventions Network under the direction of the Specialist Advisors. To deliver under the guidance and direction of the Lead Instructor and or Specialist Advisors a range of training programmes on the Prevention and Reducing Restrictive Physical Interventions across all Business Delivery Units and all Trust sites. To ensure training is in accordance with Trust operational and training policies and procedures. To ensure that all training focuses on the primary prevention of violence and de-escalation before physical intervention and the importance of the intervention selected is a reasonable and proportionate response to the risk posed. To promote a philosophy throughout the organisation of empowerment and least restrictive practice in line with the Trusts vision values and goals. For full job description, please see attached supporting documents

Job Highlights:

• Medical Benefits
• Basic Salary + Commission + Year-end Bonus
• Nearby MRT Stations Bugis / City Hall

Job Description:

• Responsible for remote product installation and maintenance for customers;
• Responsible for providing customers with product operation support and solving customer problems;
• Responsible for teaching customers the basic knowledge of products;
• Responsible for providing customers with product value-added services, discovering customer needs and opinions;
• Regularly provide customers with one-to-one teaching services to improve customer stickiness;
• Regular communication and return visits with customers to understand product usage;
• Responsible for extracting customer tags and improving user portraits.

Job Requirements:

• Diploma or above, excellent fresh graduates are welcome, and those interested in the financial industry are given priority;
• Proficiency in basic computer operations and the use of office software;
• Strong execution, integrity, diligence, initiative, and teamwork spirit;
• Strong sense of responsibility, anti-stress and good sense of customer service.
• Must be able to communicate effectively with Mandarin speaking colleagues and stakeholders.

Working Hours:

Mon - Fri: 9:30am - 6pm

Sat: 9:30am - 1pm

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.