Total 1,826 IT Auditor job vacancies in Customer Service category in The United States of America

Job Responsibilities :

• To handle and respond to enquiries and liaisons with customers
• To be responsible in resolving customer support issues
• To raise internal work requests to ensure customer requests, enquiries about
  products and services are met and internal requests are followed up in the interestof customer satisfactions.
• To effectively assist the Manager in performing all the operational and
  administrative tasks related to services sales support area and the Key Accounts.

Competency Requirements :

• Candidate must possess at least a Diploma in Technical or Business field
• Teamwork attitude, high energy level and proactive behavior
• Good communication and interpersonal skills
• Customer and people oriented
• Have technical knowledge
• Ability to multitask
• Immediate available would be an advantage

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

This post is created for testing purpose only. Do not apply any job on this post.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Job Responsibilities

• Manage information security and networks, including upgrade and install new hardware and software, perform troubleshooting to solve IT issues, and maintaining network and servers.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Setting up accounts for new users and perform access control according to Head office regulations.
• Manage IT assets including company mobile phone, inventory check, asset allocation and etc.
• Assist/Support company on power shutdown, quarterly office maintenance and infrastructure projects implementation.
• Providing technical support across the company (this may be in person or over the phone).

Job Requirements

• Minimum 1-2 years of working experience and experience in IT operations in Financial industry will be an added advantage.
• Ability to interact effectively across all levels
• Detail oriented and highly organized
• Possess a technical and logical thought process
• Good interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
• Self-motivated and positive attitude, excellent work ethic and a teamplayer
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong interpersonal as well as verbal and written communication skills in English
• It will be an added advantage if able to communicate/read Japanese
• Welcome candidates who embrace workplace diversity.

Job Purpose

This position is to provide on-site support to end-users, participate in IT project and assist in the timely execution and continual management of core IT processes.

Role and Responsibilities

• Installation, configuration, and troubleshooting of PCs and devices
• Manage Network accounts to ensure that appropriate levels of network access are allocated and complied with the appropriate standards and protocols
• Support end-users (L1)
• Provide Level 1 technical assistance and support for incoming queries and incidents related to end-user issues (hardware and software)
• Troubleshoot, diagnose and resolve basic technical hardware and software issues
• Troubleshoot and resolve basic network and server access problems for end users
• Respond to queries either in person, by email, chat or phone
• Track and escalate problems and requests to appropriate IT resources
• Investigate and escalate situations requiring urgent attention
• Inform management of recurring problems
• Follow up with vendors to ensure issue has been resolved and close ticket
• Create a secure networking environment by monitoring and reporting security breaches and any unauthorised data access
• Perform housekeeping of IT related equipment
• Document resolutions for knowledge base
• Manage Network accounts to ensure that appropriate levels of network access are allocated and complied with the appropriate standards and protocols
• Collect and collate data to produce network traffic reports for the purpose of planning changes in the network
• Create a secure networking environment by monitoring and reporting security breaches and any unauthorised data access
• Identify, analyse and solve network problems to improve levels of service
• Perform 1st level support and troubleshooting for IT infrastructure and application
• Develop and maintain IT-related documentation
• Perform housekeeping of IT related equipment

Key Competencies

• Diligent, meticulous with an eye for details, with minimal supervision
• Good interpersonal and communication skills
• Good Microsoft Office and Teams skills
• Team player

Qualifications and Experience

• Minimum NITEC/Higher NITEC with IT specialty
• Part time students currently pursuing a Diploma in Infocomm & Security or any other IT-related discipline are welcome to apply
• IT support and troubleshooting experience will be advantageous

Location: Springleaf Tower Tanjong Pagar

Key Responsibilities:

• Attend to users and resolve their issues or IT requests.
• Configure and record for onboarding or offboarding.
• Help to liaise or follow-up with overseas HQ IT to close tickets.
• Create tickets or on behalf of staffs.
• Update IT assets and information.

Job Requirements:

• Minimum Diploma in IT related fields
• At least 1 year of relevant experience in IT Support roles

22C1322 Maxhunt Resource Pte Ltd

R23116279 Ng Shu Wang

Are you a jack (or jill) of all hospitality trades? As Night Auditor at

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref10@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Our client is looking for a IT Helpdesk Support Engineer. You will provide day-to-day technical support to end users.

• 5 years or more IT helpdesk / desktop support experience
• Troubleshoot and resolve end user application issues
• Maintain and monitor office network infrastructure
• IT security and antivirus tools
• First level troubleshooting and support for scheduled server backups
• Ensure the smooth running of computers, network devices and printers
• Handle asset management, maintain inventory and liaise with vendors
• Maintain and update technical support documentation
• System monitoring and reports.

Your new company
Hays are working with a professional services organisation based near central Bath to recruit for an IT Service Desk Manager. The role is permanent, paying circa £45,000pa offered full time on site or potentially hybrid working one or two days from home per week. The IT services department are a friendly team with a great culture. The organisation also promotes development & career progression.
Your new role
In the role you will be responsible for line management, with the service desk (1st & 2nd line analysts) team of 10. You'll work closely with the IT Service Delivery Manager to ensure high quality day to day operational IT support services for the organisation. You'll support the personal development across the team, manage one one to-one and act as an escalation point where necessary.
What you'll need to succeed
To be considered for this role you must have experience working at manager / team lead level across a busy IT service desk. Ideally, you'll have a hands-on technical background and be able to act as an escalation point where necessary (O365 suite). You'll have experience in day-to-day IT operations & management including conducting performance reviews and 1-2-1s, developing and leading on SLAs and KPIs across the team. You'll need to have excellent soft skills, be a great communicator and be able to liaise with technical and non-technical users and stakeholders across the group.
What you'll get in return
In return, you'll work for a fantastic organisation in a great team. You'll enjoy a varied day to day and good culture / work environment. The role is paying circa £45,000pa depending on experience and can offer some level of home working for the right candidate. In the role you'll get exposure to a lot of personal development & opportunity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Your new company
Working for a group of companies with a strong focus on security across the world. Providing sector specific technology to provide tailored solutions.

Your new role
Responsible for managing the IT support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services.

What you'll need to succeed

• A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions.
• Capable with network deployments (preferably Cisco)
• Experience with managing teams to ensure KPI's and SLA's are achieved and exceeded.
• Able to share your expert knowledge with the wider team to develop an effective service.
• Firewall deployment, particularly SD-WAN solutions.
• Strong understanding of Cybersecurity to maintain system integrity.
• Delivering end-user support to a range of desktop, mobile and software applications.

What you'll get in return

• Salary of up to £60,000 DOE
• Elements of Hybrid/Flex provided Core hours are covered.
• Chance to improve your knowledge and personal development.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.
Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
Service Type - IT
About the Job

Provide tier 1/tier 2 desktop support across the organisation and provide support service in line with agreed response times using the internal ticket system.
Ensure that the confidentiality of data and information is secured.
Actively identify ways to improve IT accessibility and connectivity for staff service users through the research and introduction of new technologies and software.
Provide training and technical support regarding network & IT functions.
Provide advice and training support for MS Office 365 products.
Assist in mobilisation of new projects including mergers and acquisitions, including the development and maintenance of an on boarding standard template.
Assist in maintaining IT Asset Register and equipment log (Microsoft Intune, internal equipment database).
Assist with the procurement of IT equipment.
Assist in managing organisation’s communications including audio/visual equipment.
Maintain control of the Network infrastructure, administration, safety, and security.
Comply with all legal and health and safety requirements.

Provides technical support to IT users; Advises users on how to resolve hardware
and software problems; Installs and upgrades hardware, cables, operating systems
and/or appropriate software; Facilitates user access to systems. Refers more
complex or intractable problems to appropriate IT professionals; Researches
possible solutions in user guides, technical manuals and other documents; Maintains
a log of work in progress, calls received, actions taken and problems detected;
Reports on commonly occurring queries to detect underlying problems.

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for IT Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-house system development software, hardware and networks.

IT Support Specialist (EAST)

Responsibilities

• Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc.
• Perform system monitoring for system application and hardware health status
• Provide helpdesk function to users
• Support system engineers in various daily, weekly and monthly preventive tasks.
• Generate and maintain technical documentation, manuals and IT policies
• Perform any other ad-hoc tasks as assigned

Requirement

• Higher Nitec/ Diploma/ Degree in IT related fields or Electronics/Electrical/Aerospace/Mechatronics Engineering with IT knowledge
• No experience is needed. Graduates with passion in IT are welcomed
• Self-motivated, self – discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Possess class 3 driving license

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to contact@elecpro.sg indicating availability date, current and expected salary. Only short-listed candidates will be notified.