Point Broadband offers fast, reliable internet service to residential and business customers in rural and suburban America. We are making significant investments in building state-of-the-art wireless broadband networks to better serve areas that, until now, have had limited or no internet service. We want to earn your business by providing you with an advanced, yet simple internet solution and backing that up with great customer service.
Point Broadband has a history of providing innovative communication solutions to its customers. We currently operate in 10 states and are continuing our vision of improving lives through fiber technology with the expansion of our networks in rural and small-town USA.
Rating Reviews
Rating is calculated based on
4
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Pros: I appreciate the autonomy given to field technicians at Point Broadband, which is a huge plus for work flexibility. Being able to manage my own schedule for daily tasks and routes makes a big difference. The team I work with is generally supportive and collaborative, making the day-to-day operations smoother, especially during peak demand periods.
Cons: During particularly busy seasons or when unexpected outages occur, the workload can become quite demanding, impacting work-life balance temporarily. While there are opportunities to learn new skills, formal career progression paths could be clearer. Communication on larger projects sometimes has a few hiccups between departments.
Advice to Management: Consider implementing more structured training programs for upward mobility and ensure communication channels are optimized, especially for cross-departmental project handoffs, to streamline processes and manage workload expectations during high-demand periods.
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Pros: The job security here is quite good, which is a major plus. I appreciated the consistent flow of work and the opportunity to develop practical skills in network installation and repair. The teams I worked with were generally supportive, and there's a sense of camaraderie among field staff.
Cons: Work-life balance can be challenging sometimes, with occasional on-call duties and extended hours, especially during peak demand or outages. Communication between departments could also be smoother, as information sometimes felt siloed, leading to minor delays.
Advice to Management: Consider improving cross-departmental communication channels and standardizing processes to ensure information flows efficiently to field teams. Exploring more predictable scheduling for on-call rotations would also boost morale.
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Pros: Supportive local team and management in Foley, AL. There's good camaraderie and they really try to maintain a decent work-life balance, which is key for a Field Technician in the telecommunications industry.
Cons: Communication from corporate could be better, especially when the internet service provider is expanding rapidly. Workload for Field Technicians could get heavy during peak times, sometimes straining the work-life balance.
Advice to Management: Focus on improving internal communication, especially between corporate and local offices. Providing clearer pathways for career progression for Field Technicians would also greatly benefit employee retention.
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What kind of benefits can I expect working at Point Broadband, a growing fiber internet provider in Oklahoma?
I've found Point Broadband offers competitive benefits like health insurance and retirement plans, which is great for a mid-sized company in the telecom industry.
What's the typical dress code at Point Broadband for field technicians?
For field roles like technicians at Point Broadband, it's usually business casual with a focus on comfortable, durable workwear, often company-provided polos and pants. Safety gear is standard for daily operations.
How does the salary at Point Broadband compare to other internet service providers in the region?
Based on my experience as a technician in Oklahoma, Point Broadband offers competitive salaries, often exceeding industry averages for similar roles in the broadband sector.
What kind of benefits does Point Broadband offer its employees, especially for those in technical roles in the broadband industry?
Point Broadband provides a comprehensive benefits package including health, dental, and vision insurance, along with a 401(k) matching program. They also offer paid time off and opportunities for professional development, which are valuable for career growth in the telecommunications sector.
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