Total 51 technical support engineer job vacancies in Sales / Marketing category in SUBANG JAYA, JOHOR BAHRU

REPASSA Engineering Sdn Bhd is an established local company in Process Machineries for the food, cosmetic, pharmaceutical, etc. industries.

Job Description (SERVICE) Primary Scope

· To assist the Service Manager with the after sales aspect of the business.

· Perform health checks, troubleshooting and technical service activity.

· To attend and perform training and commissioning service.

· Establish, develop and maintain positive after sales business and customer relationship.

Job Description (SALES) Secondary Scope

· To assist the Sales Operations Manager with managing customers

· Present, promote and sell products/services to existing and prospective customers.

· Prepare budgetary quotation, technical proposal and follow up on projects.

· Establish, develop and maintain positive business and customer relationships.

Job Requirement:

· Able to read understand and explain mechanical, electrical, and pneumatic drawings.

· Able to perform hands on service for our machines.

· Dynamic, outgoing with excellent communication and interpersonal skills.

· Willing to travel and possess own transport.

· Initiative and ability to work independently.

· Aggressive, energetic, and highly motivated with the determination to succeed.

· Experience would be an advantage; fresh graduates are also welcome to apply.

Company website: www.REPASSA.com

Contact details: Mr Adam / M: +6012 650 9786 / E: adam@repassa.com

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

SRI is searching for highly organized and motivated individuals to join our award-winning International Sales team in a support role. 

Our export team is fast growing and will enable the chosen candidate to hone their interpersonal and organizational skills, as well as the opportunity to work with Malaysia's largest exporter of firefighting equipment.

Job Responsibilities:

• Monitoring daily production processes & output to ensure product compliances
• Perform in-process inspection & product outgoing inspection when necessary
• Process & product observation to detect unqualified matters
• Perform internal audits.
• Perform audit preparation and dealing with external auditors (from both local & OVERSEA)
• Product drawing review and technical support when necessary.
• Assist on issuing Certificate of Conformity and Test Report when necessary.
• Assist Head of QA on several administration job/task.
• Assist on new product project/development.
• Assist on dealing with notified/certification bodies when necessary (any assigned task)
• Assist on product testing (it would be COUNTLESS of trial and error), person with GOOD MENTALITY IS AN ADVANTAGE

Qualification / Minimum Requirements

• Manufacturing, Material, Process, Mechanical or other relevant engineering qualification EXCEPT Infrastructure & Architecture.
• Fresh Graduated or 2 years experience in factory or industrial environment
• QC and QA relevant experience are preferable
• Have some experience on handling new project (products & processes)
• Able to read & sketch mechanical drawing.
• Willing to work under minimal supervision to completed assigned task
• Good mentality is an advantage due to countless of product testing when necessary
• Willing to work longer hour when necessary

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a Quality Assurance Engineer?
• Have you worked in a role which requires a sound understanding of ISO 9001?
• Which of the following languages are you fluent in?

Perks & Benefits

• Company trips
• Medical insurance

Job Summary

As a Sales Engineer you will be responsible to increase sales in assigned territory and promote company product to targeted customer and territory. You will also have the responsibility of first level application support to customers

Job Description

-Manage customers, territory and time effectively with sense of urgency
-Timely response to provide excellent technical support with sense of urgency,  energizing customers through better plan visit, ROIR and follow-up
-First contact window for customer complaint and feedback
-Excellent after service follow up program to ensure customer satisfaction and getting feedback from the voice of customers
-Maximizing values for customers/distributor/sales channel partners through professional selling and services
-Prepare timely sales & technical services related reports
-Perform any other tasks assigned as when required by the Management

Qualifications

This position is only open to Malaysian Citizens

Degree in Electronic, Electrical or Mechanical Engineering
2~3 year sales & marketing related experience
Semiconductor manufacturing & testing experience
Excellent interpersonal and communications skill in English, Bahasa Malaysia and Mandarin
Willing to travel extensively both locally and internationally
Independent self-starter and ability to work in cross functional teams

Benefits and Compensations:

Gym
Continuous Training

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

工作總結

作為銷售工程師，您將負責增加指定區域的銷售額並向目標客戶和區域推廣公司產品。您還將負責為客戶提供一級應用程式支持

職位描述

- 具有緊迫感，有效管理客戶、地理和時間
-及時回應，以緊迫感提供卓越的技術支持，透過更好的計劃拜訪、ROIR和跟進為客戶注入活力
- 客戶投訴和回饋的第一聯繫窗口
-優秀的售後服務跟進計劃，確保客戶滿意度並從客戶的聲音中獲得回饋
-透過專業的銷售和服務為客戶/經銷商/銷售通路夥伴實現價值最大化
-及時準備銷售及技術服務相關報告
- 執行管理階層要求時指派的任何其他任務
資格

此職位僅向馬來西亞公民開放

電子、電氣或機械工程學位
2~3年銷售及行銷相關經驗
半導體製造及測試經驗
具備優秀的英語、馬來語和華語人際溝通和溝通能力
願意在本地和國際範圍內廣泛出差
獨立的自我啟動能力和在跨職能團隊中工作的能力
福利和報酬：

健身房
持續培訓
津貼和福利

佣金和獎金
附近的公共交通
定期團隊活動
醫療保險
開放文化
個人發展機會

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 定期團隊活動

Responsibilities:

• Support sales executives with solution selling into prospect account base.
• Partner with sales executives to plan, prepare, and execute on strategic deals in complex sales cycles.
• Model the financial business case associated with each sales opportunity.
• Successfully match customer pain/requirements to proposed solutions.
• Create and deliver powerful presentations and demos that communicate clearly the uniqueness of the value proposition.
• Effectively communicate client needs to the R&D teams for future product enhancements.
• Collect and document competitive intelligence.

Requirements:

• Proven work experience as a Sales Engineer.
• Proven track record selling complex enterprise solutions.
• Ability to forge strong, long-lasting relationships with senior executives.
• Ability to creatively explain and present complex concepts in an easy to understand manner.
• Strong technical background with understanding and/or hands-on experience in software development and web technologies.
• Solid written and verbal communication skills.
• Outstanding presentation and creativity skills.
• Willingness to travel.
• Possess at least a Bachelor's Degree in Business Administration or equivalent, preferably with a numeracy base.

Perks & Benefits;

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

職責：

• 支援銷售主管向潛在客戶群銷售解決方案。
• 與銷售主管合作，在複雜的銷售週期中規劃、準備和執行策略交易。
• 對與每個銷售機會相關的金融業務案例進行建模。
• 成功地將客戶的痛點/要求與建議的解決方案相匹配。
• 創建並提供強大的演示和演示，清楚地傳達價值主張的獨特性。
• 有效地將客戶需求傳達給研發團隊，以實現未來產品的改進。
• 收集並記錄競爭情報。

要求：

• 擁有豐富的銷售工程師工作經驗。
• 擁有銷售複雜企業解決方案的良好記錄。
• 能夠與高階主管建立牢固、持久的關係。
• 能夠以易於理解的方式創造性地解釋和呈現複雜的概念。
• 強大的技術背景，了解和/或實踐經驗
• 軟體開發和網路技術。
• 紮實的書面和口頭溝通能力。
• 優秀的表達能力和創造力。
• 願意經常出差。
• 至少擁有工商管理學士學位或同等學歷，最好有算術基礎。

津貼和福利；

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

JOB DESCRIPTION

• Undertaking technical and feasibility studies including site investigations
• Using a range of computer software for developing detailed designs
• Undertaking complex calculations
• Liaising with clients and a variety of professionals including architects and subcontractors
• Compiling job specs and supervising tendering procedures
• Resolving design and development problems
• Managing budgets and project resources
• Scheduling material and equipment purchases and deliveries
  Making sure the project complies with legal requirements, especially health and
  safety
• Assessing the sustainability and environmental impact of projects
• Ensuring projects run smoothly and structures are completed within budge and on time

JOB REQUIREMENTS

• Degree in civil engineering or mechanical engineering
• Familiar with structural and architectural drawing
• Familiar with site management

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture

職位描述

• 進行技術和可行性研究，包括現場調查
• 使用一系列電腦軟體來開發詳細設計
• 進行複雜的計算
• 與客戶和各種專業人士（包括建築師和分包商）聯絡
• 編制工作規範並監督招標程序
• 解決設計和開發問題
• 管理預算和專案資源
• 安排材料和設備的採購和交付
  確保項目符合法律要求，特別是健康和
  安全
• 評估項目的可持續性和環境影響
• 確保專案順利進行並在預算範圍內按時完成結構

工作要求

• 土木工程或機械工程學位
• 熟悉結構和建築製圖
• 熟悉網站管理

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 開放文化

Job Description of Sales Support Executive

As a Sales Support Executive, you will be part of an international working environment where you will gain and develop in-depth know-how of the ship recycling lifecycle solutions for marine vessels.

Responsibilities

- Providing administrative support and working close relations with colleagues within Sales Team, APAC.

- Preparing proposal packages based on service offer request for APAC sales opportunities.

- Provide secretarial support for the CEO and Head of Business Development, APAC.

- Identifying the different Metizoft software solutions products and equipment sold.

- Creation of appendices (manuals, responsibility matrices, parts and working hours) for different sales exercises.

- Coordinating proposal and inputs with various internal stakeholders and Sales team and IHM team.

- Support and acting as a liaison between Sales, Business Lines and other internal functions. Performance related matters.

- Participating in customer negotiations if required.

- Maintaining Salesforce CRM and other system information that’s relevant to the support function.

- Support and attend exhibitions, seminars, external training whichever deem necessary by the company to upgrade their employee skills sets.

- Generate Monthly reporting of plans and activities

- Assisting with any other ad hoc duties assigned by the Line Manager

Requirements

- Candidate must possess a Bachelor’s degree / Diploma in Engineering, preferably in fields such as: Enviroment Engineering and Management, Marine Engineering, Finance or Sustainability.

- Fresh graduates are welcome to apply, training will be provided.

- Minimum 3 years of working experience in task related to complex sales activities, marine compliance and marine regulations.

- Relationship building and team player approach with good communication and administrative skills.

- Attention to details and awareness of how they fit into the bigger business picture.

- Systematic and organised approach to work.

- Understanding and willingness to learn about existing and possible after sales business.

- The candidate must be fluency in both English and Chinese is essential (Verbal/written), as effective communication and interpersonal skills are crucial for engaging with our Chinese-speaking clientele in the course of our business operations.

-Excellent PC literacy, especially in MS Excel, MS PowerPoint, and MS Word.

Benefits

- Medical/Dental Insurance benefits

- Mobile phone allowance

- Birthday leave

- Annual wage supplement

If you are keen to make an impact to the environment and a better future, please send your CV via portal.

This position is open to Only Singaporeans and PR

NIQ is seeking a highly organized and detail-oriented Sales Support Administrator with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent communication skills and a strong focus on customer satisfaction. This role requires exceptional organizational abilities, a keen eye for detail, and the ability to take decisive action. 

Responsibilities: 

• Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports. 
• Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules. 
• Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards. 
• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement. 
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement. 
• Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process. 
• Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team. 
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes. 
• Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process. 
• Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities

Responsibilities:

· Handle sales of industrial metrology solutions such as optical CMMs, portable-arm CMMs, laser trackers, gear testers, X-Ray CT etc., for an assigned customer portfolio.

· Regularly and methodically visit customers, to promote the sales of products.

· You will report to the Head of Sales, who will guide you in your development and projects.

· You are expected to be able to work both independently and inter-dependently and to update your reports in our CRM on timely and effective basis for team-wide follow up and support.

Pre-requisites:

· Good recognised Degree in Engineering or Science fields related to sales focus area

· At least 3 years relevant working experience with some exposure to dimensional metrology

· A “sales heart” or passion and interest to learn the sales processes and industrial metrology

· Good English language ability to write and converse

· A team player with strong inter-personal communications skills, high integrity and discipline

· Have your own car transport

The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.

RESPONSIBILITIES:

Sales Support:

• Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
• Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
• Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software. Conduct market research to identify new sales opportunities and provide insights to the sales team.
• Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

Renewal Management:

• Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
• Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
• Negotiate renewal terms and pricing with clients to maximize revenue retention.
• Address client concerns and objections to renewal through effective communication and problem-solving.
• Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

QUALIFICATIONS & EXPERIENCE:

• Minimum A Level/Diploma holder.
• Ability to start immediately would be an advantage.
• Proven experience in sales support, customer service, or inside sales roles.
• Strong communication skills, both verbal and written, with the ability to engage with clients effectively.
• Excellent organizational skills and attention to detail to manage multiple tasks concurrently.
• Ability to work collaboratively in a team environment and build positive relationships with stakeholders.
• Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced environment.
• Prior experience in contract negotiation and renewal management is a plus.

Khaty Zainal

Registration No. R22111204

Responsibilities:

· Handle sales of food, pharma and industrial applications for automated weight, hazard point and quality control, such as the range of in-line checkweighers, X-ray and metal detectors, etc., for an assigned customer portfolio.

· Regularly and methodically visit customers, to promote the sales of products.

· You will report to the Head of Sales, who will guide you in your development and projects.

· You are expected to be able to work both independently and inter-dependently and to update your reports in our CRM on timely and effective basis for team-wide follow up and support.

Pre-requisites:

· Good recognised Degree in Food Technology, Engineering or relevant Science fields

· At least 3 years relevant working experience in factory or in sales

· A “sales heart” or passion and interest to learn the sales processes and passion to achieve targets with an interest in quality as an enabler for manufacturing

· Good English language ability to write and converse

· A team player with strong inter-personal communications skills, high integrity and discipline

· Have your own car transport

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus