Total 17 system analyst job vacancies in Business Management / Project / Planning category in The United States of America

Number of Job Openings Available:

1

Date Posted:

March 04, 2024

Department:

16001300 Information Systems Operations

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

Other

Job Summary:

Using experience from clinical situations and ability to interpret clinical care workflow and translate into clinical needs, consult with internal customers to analyze, design, develop and maintain the technical application systems to support business needs. Responsible for translating business requirements into technical system specifications for teams within the Information Technology (IT) department. Develop and provide training to end users on how to use functionality as well as provide on-going support. May make recommendations to management on process improvement, new processes tools and techniques or services. Provide guidance to lower-level staff on complex projects.

Key Position Details:

• Full time, benefit eligible position

Job Description:

Principle Responsibilities

• Analysis and documentation
  • Using ability to understand and interpret clinical situations, identify and define business, functional and interface requirements.
  • Develop and present conceptual and functional models and prototypes to users for analysis and evaluation.
  • Validate resource requirements, develop cost estimate models and/or build vs buy analysis.
  • Manage complex requirement conflicts.
  • Communicate to and negotiate with internal IT providers of hardware, software and network requirements.
  • Implement, modify, test, and administer business system applications.
  • May develop data dictionary, entity relationship diagrams and meta data definition.
• Customer management and support
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Implement, tests, and deploy solutions to business problems.
  • Follow incident, change and release management processes.
  • Provide on-call support outside of regular business hours.
  • Provide training for end-users and other analysts.
• Project management
  • Manage medium to large, complex projects by developing project plans and monitoring performance.
  • Lead larger project teams utilizing project methodology tools.
  • Prioritize initiatives based on business needs and requirements.
• Team leadership
  • Mentor and coach lower level analysts.
• Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Bachelor's degree in Nursing or equivalent or applicable work experience with technical application systems preferred
• Master's degree in nursing, information services or related field preferred
• 5 to 7 Years experience in clinical role and previous work experience with business IT applications required
• RN - MN Board of Nursing preferred RN - must maintain licensure Upon Hire

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

March 07, 2024

Department:

62259900 Allina Health Group Chaska

Shift:

Day (United States of America)

Shift Length:

Variable shift length

Hours Per Week:

30

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• .75 FTE (30 hours/week)
• Varied shifts within clinic hours, M-F 7:30a- 5:00p
• No weekends, no major holidays!

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position
• Manages and organizes the patient care lobby (or lobbies) and provides other department support
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
• Associate's or Vocational degree preferred
• 1 year of basic computer skills required and
• 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
• 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

March 05, 2024

Department:

62865600 Surgery Southwest

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Navigates patient electronic record system to review and respond to scheduling and records needs.

Key Position Details:

***Minneapolis Abbott NW campus; supporting general surgery, weight management and plastic surgery.***

• Hybrid opportunities once training complete
• Day shift
• No weekends

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone:
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances:
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position.
• Performs Epic and In-Basket Responsibilities:
  • Uses resources, tools, and procedures to review, respond, follow-up and complete in-basket work
  • Reviews MyChart appointments for accuracy and appropriate follow-up
  • Works the reschedule report to ensure all appointments are rescheduled appropriately
  • Processes No Show letters as applicable
• Medical records support:
  • Retrieves clinic scanning/forms, sorts and distributes faxes via RightFax
  • Medical record scanning and error resolution
  • Opens, sorts and distributes clinic mail, processes returned mail
  • Manages patient requested documents for pick-up
  • Coordinates Release of Information requests
  • Scans STAT EKG’s as needed
• Manages and organizes patient care lobby (or lobbies) and provides other department support:
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred
• Associate's or Vocational degree preferred
• 2 to 5 years of computer knowledge including working with an electronic medical record and Microsoft Office products (Word and Outlook) required and
• 2 to 5 years of customer service, clerical, or business environment experience in healthcare required and
• 1 year of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

March 05, 2024

Department:

63369900 Allina Health Group Maplewood

Shift:

Day/Evening (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

SEIU-6-Aspen Clerical and Technical

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• Shifts Monday - Friday, 900 am - 530 pm
• No weekends
• SEIU Union Role
• Benefit Eligible

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person or by phone.
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • May obtain prior authorization before date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• 0 to 2 years of clerical or business environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred and
• 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

6

Date Posted:

March 04, 2024

Department:

62589920 Allina Health Lakeville Specialty Clinic

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

Occasional

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

Allina Health is excited to open a new Specialty Center in Lakeville!

We are seeking qualified candidates for our business services area that will be located within the new Lakeville Specialty Center. Building location: 18465 Orchard Trail, Lakeville, MN 55044.

Schedule to be determined, but hours will fall between:

• Monday- Friday
• Day Hours
• Start and end times between (7:30a-9a and 4p-530p)
• No Weekends

This need is for a 1.0FTE (~40 hours per week) and full-time benefit eligible.

6 positions available!

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position
• Manages and organizes the patient care lobby (or lobbies) and provides other department support
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
• Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
• Associate's or Vocational degree preferred
• 1 year of basic computer skills required and
• 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
• 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

March 04, 2024

Department:

62269900 Allina Health Group Isles

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• 40 hours per week
• No weekends or major holidays
• Benefit Eligible
• Clinic Hours 7:30am - 5:00pm Monday - Friday
• Shift Hours 8:45am - 5:15pm Monday - Friday
• May support multiple Allina locations as needed

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position
• Manages and organizes the patient care lobby (or lobbies) and provides other department support
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
• Associate's or Vocational degree preferred
• 1 year of basic computer skills required and
• 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
• 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

March 04, 2024

Department:

62196600 AHG Urgent Care Apple Valley

Shift:

Day/Evening (United States of America)

Shift Length:

Variable shift length

Hours Per Week:

30

Union Contract:

Non-Union

Weekend Rotation:

Every Other

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position
• Manages and organizes the patient care lobby (or lobbies) and provides other department support
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
• Associate's or Vocational degree preferred
• 1 year of basic computer skills required and
• 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
• 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

February 29, 2024

Department:

63309900 Allina Health Group Bandana Square

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

SEIU-6-Aspen Clerical and Technical

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• No Weekends

• Day shifts, Monday - Friday

• SEIU Union Position

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person or by phone.
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • May obtain prior authorization before date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• Clerical or business environment experience preferred and
• Medical terminology knowledge preferred and
• Computer knowledge including Microsoft Word, Excel and Outlook preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

February 29, 2024

Department:

62832510 Sports Medicine

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• No Weekends M-F Days 8-Hour Shifts
• Flexible Start Time between 7a-8a
• Benefit Eligible

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position
• Manages and organizes the patient care lobby (or lobbies) and provides other department support
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
• Associate's or Vocational degree preferred
• 1 year of basic computer skills required and
• 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
• 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

February 07, 2024

Department:

63319900 Allina Health Group Bloomington

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

SEIU-6-Aspen Clerical and Technical

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• Schedule: 8:30am-5:00pm, Monday-Friday
• No weekends
• May be required to float to other locations within 15 miles of home site location.
• SEIU union position
• OT after 8 hours worked.
• Benefit Eligible
• Bilingual preferred

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person or by phone.
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • May obtain prior authorization before date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• Clerical or business environment experience preferred and
• Medical terminology knowledge preferred and
• Computer knowledge including Microsoft Word, Excel and Outlook preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

February 07, 2024

Department:

63329900 Allina Health Group East Lake

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

SEIU-6-Aspen Clerical and Technical

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• Schedule: 8:45am-5:15pm, Monday-Friday
• No weekends
• May be required to float to other locations within 15 miles of home site location.
• SEIU union position
• OT after 8 hours worked daily.
• Benefit Eligible
• Bilingual preferred

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person or by phone.
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • May obtain prior authorization before date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• Clerical or business environment experience preferred and
• Medical terminology knowledge preferred and
• Computer knowledge including Microsoft Word, Excel and Outlook preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

February 07, 2024

Department:

62865600 Surgery Southwest

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

32

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Navigates patient electronic record system to review and respond to scheduling and records needs.

Key Position Details:

• Minneapolis Abbott NW campus; supporting general surgery, weight management and plastic surgery.
• .8 (32 hours/week)
• Day shift
• Hybrid opportunities once training complete
• No weekends, no major holidays!

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone:
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances:
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position.
• Performs Epic and In-Basket Responsibilities:
  • Uses resources, tools, and procedures to review, respond, follow-up and complete in-basket work
  • Reviews MyChart appointments for accuracy and appropriate follow-up
  • Works the reschedule report to ensure all appointments are rescheduled appropriately
  • Processes No Show letters as applicable
• Medical records support:
  • Retrieves clinic scanning/forms, sorts and distributes faxes via RightFax
  • Medical record scanning and error resolution
  • Opens, sorts and distributes clinic mail, processes returned mail
  • Manages patient requested documents for pick-up
  • Coordinates Release of Information requests
  • Scans STAT EKG’s as needed
• Manages and organizes patient care lobby (or lobbies) and provides other department support:
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred
• Associate's or Vocational degree preferred
• 2 to 5 years of computer knowledge including working with an electronic medical record and Microsoft Office products (Word and Outlook) required and
• 2 to 5 years of customer service, clerical, or business environment experience in healthcare required and
• 1 year of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

February 05, 2024

Department:

66049900 John Nasseff Neuro Clinic

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• No Weekends
• Days M-F 8a-430p
• Benefit Eligible

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position
• Manages and organizes the patient care lobby (or lobbies) and provides other department support
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
• Associate's or Vocational degree preferred
• 1 year of basic computer skills required and
• 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
• 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

February 05, 2024

Department:

62079900 Allina Health Group Woodbury

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• 40 hours per week
• Monday-Friday shifts, 8:30am-5:00pm
• No weekends
• Keyboarding skills of 30 wpm
• Benefit Eligible

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position
• Manages and organizes the patient care lobby (or lobbies) and provides other department support
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
• Associate's or Vocational degree preferred
• 1 year of basic computer skills required and
• 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
• 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
• 0 to 2 years of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

1

Date Posted:

January 30, 2024

Department:

38014454 Mercy Perinatal Clinic

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

32

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Navigates patient electronic record system to review and respond to scheduling and records needs.

Key Position Details:

Weekdays only--No weekends or Holidays

This role requires critical thinking skills with experience in scheduling OBYGN, Women's Health and complex medical scheduling skills.

Locations:

Will float between five different locations with Woodbury and Edina being the primary locations, but include Coon Rapids, Saint Paul and Minneapolis for occasional coverage.

Job Description:

Principle Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone:
  • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
  • Assists patients with telephone encounters
  • Identifies key words to initiate appropriate responses and de-escalation techniques as needed
  • Directs patients to appointment or procedure
• Collects co-pays and/or remaining balances:
  • Obtains signatures from patients as needed
  • Responds to questions regarding financial assistance programs
  • Performs the End of Day reconciliation process
  • May participate in the prescription refill order process as appropriate and in scope for position.
• Performs Epic and In-Basket Responsibilities:
  • Uses resources, tools, and procedures to review, respond, follow-up and complete in-basket work
  • Reviews MyChart appointments for accuracy and appropriate follow-up
  • Works the reschedule report to ensure all appointments are rescheduled appropriately
  • Processes No Show letters as applicable
• Medical records support:
  • Retrieves clinic scanning/forms, sorts and distributes faxes via RightFax
  • Medical record scanning and error resolution
  • Opens, sorts and distributes clinic mail, processes returned mail
  • Manages patient requested documents for pick-up
  • Coordinates Release of Information requests
  • Scans STAT EKG’s as needed
• Manages and organizes patient care lobby (or lobbies) and provides other department support:
  • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
  • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
  • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
  • Performs weekly downtime check
  • Active participation in staff meetings
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred
• Associate's or Vocational degree preferred
• 2 to 5 years of computer knowledge including working with an electronic medical record and Microsoft Office products (Word and Outlook) required and
• 2 to 5 years of customer service, clerical, or business environment experience in healthcare required and
• 1 year of medical terminology knowledge preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently