Total 497 scientific operations manager job vacancies in Others category in Johor Bahru , Selangor , Kuala Lumpur

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking for a【KYC Operations Manager】based in Kuala Lumpur, Malaysia.

Key Responsibilities

• As the leader of the KYC team, Manage KYC operations based on MAS regulated bank compliance policies and KYC regulatory requirements.
• Support the business to conduct customer check (KYC/CDD) analysis for new business or initiative.
• Lead the planning and establishment of KYC capabilities including CDD, PEP, Sanctions, Adverse news review and due diligence capabilities for financing business.
• Establish and improve KYC product capabilities, including on-boarding system, periodic review system, screening system.
• Work closely with AML Compliance Officers (AMLOs) and Risk Officers to understand the regulatory requirements, status of system capability in relevant entities, identify the gaps if any, and propose the requests for system building or enhancement to relevant teams.
• Collaborate with middle office and technology team to raise the system requests and to convert the business requirement into product requirement. Implement changes in processes or workflows and drive optimization.
• Support the Risk and AML operation and link up with the business in case of any escalation

Qualifications

• Minimum 5 years of KYC/AML experience with a payment service provider, money service operator (MSO) consulting firm, or financial institution. Must have more than 3 years of team lead or manager experience. Those who have engaged in KYC/CDD for corporate client are preferred.
• Have excellent interpersonal skills necessary to work effectively with colleagues across regions and business units. An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers.
• Ability to manage multiple priorities and tasks with the skills to adapt to changes in a fast-paced environment
• Strong analytical, creative problem-solving capabilities and ‘can-do’ attitude.
• Excellent command of both spoken and written English and Chinese is a must.
• CAMS or ICA qualified will be given the priority.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Job description

• Providing leadership for the store team, implementing and tracking the LC Waikiki standards for the store and inspiring the team to achieve it.
• Maximizing store productivity and commercial focus and take action to obtain the highest level of profitability of the store.
• Driving performance and growth, through excellent operational and commercial execution.
• Establishing amazing customer service and satisfaction.
• Establishing and maintaining high standards of store layout and visual merchandising in line with the corporate standards.
• Achievement of the given sales targets, productivity/m2, and bottom-line profit objectives.
• Achievement of the agreed/given Internal Audit Performance.
• Controlling the shrinkage rates and all expenses and improving the conversion rates.
   

Requirements:

• Bachelor Degree is a plus.
• Malaysian citizen only.
• Excellent English (written & verbal).
• Minimum 4 years of retail experience in managerial position.
• Able to demonstrate financial awareness and a commercial mind-set, continuously thinking of ways to drive sales, manage costs.
• Marvelous customer service and interpersonal skills.
• Consistently show ability to development, sales-driven and results-oriented.
• The ability to solve problems, organize and plan.
• The ability to work in a multinational/multicultural environment.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code

職位描述

• 領導商店團隊，實施和追蹤商店的 LC Waikiki 標準，並激勵團隊實現這一目標。
• 最大限度地提高商店生產力和商業焦點，並採取行動以獲得商店最高水平的盈利能力。
• 透過卓越的營運和商業執行力推動業績和成長。
• 建立令人驚嘆的客戶服務和滿意度。
• 根據公司標準建立和維持高標準的商店佈局和視覺行銷。
• 實現指定的銷售目標、每平方公尺生產力和底線利潤目標。
• 達成商定/給定的內部審計績效。
• 控制損耗率和所有費用並提高轉換率。
  

要求：

• 學士學位是一個優勢。
• 僅限馬來西亞公民。
• 優秀的英語（書面和口頭）。
• 至少 4 年零售管理經驗。
• 能夠展現財務意識和商業思維，不斷思考推動銷售、管理成本的方法。
• 優秀的客戶服務和人際交往能力。
• 始終表現出開發、銷售驅動和結果導向的能力。
• 解決問題、組織和計劃的能力。
• 在跨國/多元文化環境中工作的能力。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 休閒著裝要求

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Reporting to the General Manager, the Operations Manager leads the hotel’s welcome and rooms operations while contributing to the overall achievement of business goals through superior customer & employee loyalty, profit leadership and continuous innovation. This role requires a business focused leader who ensures consistent top-notch service standard and guest satisfaction while leading a team.

You'll be in-charge of:

Management Duties

• Responsible for achieving profitability, high guest satisfaction and efficiency while maintaining standards set by the company.
• Plans, organise and directs all hotel services (not limited to front office, housekeeping, maintenance and security efficiently and effectively
• Collaborates closely with the General Manager to formulate the budget for his / her respective divisions and identify means to control expenses and generate revenue to achieve budgetary objectives.
• Collaborates closely with the F&B manager to ensure smooth operations in the absence of the General Manager.
• Prepares reports for management reporting
• Oversee the development and implementation of creative plans/programs that anticipate and exceed guest needs and interests.
• Oversee and approve respective division’s manpower planning and deployment according to business needs.
• Manages and attends to all guest inquiries, feedback and complements with promptness, courtesy and efficiently and that all service recovery matters are handled with tact and diplomacy.

Guest Service

• Ensures that all guests experience a warm hospitality experience.
• Initiative contact with guests to promote long term relationship that translate into business opportunities.
• To monitor and follow-up closely on all guest comments from all channels including and not limited to guest comment cards, TripAdvisor and other online channels.

Front Office

• Plan and oversee all front of house and guest service processes from the arrival of guests to their departure in order to ensure the delivery of top notch service
• Familiarize with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.
• Awareness and close monitoring of room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.

Housekeeping

• Oversees the housekeeping division
• Liaise and negotiate with Suppliers and Contractors for the best equipment, supplies and services which are cost effective and operationally viable for the operations and to initiate and authorise the contracting and purchasing of supplies, equipment and services.
• Oversee the building maintenance and cleaning activities in order to ensure safety, hygiene and comfort of the hotel guests and employees.

Maintenance, Security & Access

• Oversees the daily operations of the outsourced divisions (Security & IT) and ensure that the work performed conform to the specific standards
• o Supervise the security / IT requirements
• o Supervise building maintenance / repairs
• Oversees the policies and procedures to ensure the safety, security and welfare of the hotel guests and employees.
• Ensures proper log of all incidents pertaining to the hotel on daily basis for reporting with appropriate details and take necessary actions to avoid future recurrence.

Training

• Manage, motivate and develop the operations team in order to effectively achieve the objectives of the business unit.
• Developing training plans and appropriate materials (including hotel and industry related compliance curriculum,e.g. Innkeepers Act) to train the team to deliver consistent top-notch service standards.
• Responsible for ensuring that the sanitation and hygiene policy complies with the established standards and requirements / regulations and are adhered to at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

Responsibilities:

• Daily planning, routing and scheduling of trucks to optimize resources
• Coordination of customers’ requirements via Haulio’s portal
• Secure best fit hauliers for trucking jobs
• Achieve high service standards for all customers
• Manage customers’ and Hauliers’ expectations and requirements
• Basic reporting on the job progress
• Dispute resolution between hauliers and customers
• Review pricing upon job completion for finance billing
• Any other ad-hoc duties will be assigned by supervisor

Requirements:

• Minimum Diploma in Logistics or Maritime Studies or in a relevant discipline
• Fresh graduates in a relevant discipline are welcome to apply
• Minimum 2 years’ experience in customer service and operations in the freight forwarding & logistics industry are preferred
• Excellent verbal and written communication skills
• Strong negotiation skills, with ability follow-through on client contracts
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated, goal-oriented and a team player
• Able to work 5.5 day work week

Job Function:

• Responsible for assisting administrative matters with compliance tracking
• Ensure proper documentation, maintain, and update filing system regularly in a detailed and organised manner
• Assist with planning, implementation of strategies, proposals, work flow enhancement for continuous service quality improvement
• Collaborate with various stakeholders (eg. Managers, divisional coordinators, term contractors) regarding contractual documentation and information collation
• Assist with basic IT support or analytical functions
• Covering for counter duties

Requirements:

• Strong organisational skills and the ability to maintain detailed records
• Able to work independently with little supervision and strong attention to detail & numbers
• Proficient in the use of computer and software applications (eg. Microsoft Word, Excel, PowerPoint, etc)
• Has an inclination towards planning, analysis and improving operations
• Ability to use discretion and keep sensitive financial related information confidential
• Ability to multi task, work under pressure and meet deadlines
• Ability to exercise initiative and liase with external parties regarding documentation
• Team player
• Good command of verbal and written communication skills

Qualification:

• Higher Nitec or Diploma in any field
• Minimum of 1 year working experience in administrative or relevant field
• Fresh grads are welcome to apply

1. Meeting with clients to discuss security issues
2. Conduct Monthly Ops Meetings with Clients
3. Respond to client enquiries
4. Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
5. Deployment planning and rostering of security personnel
6. Overall in-charge of day-to-day operations of security personnel to the allocated sites
7. Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues.
8. Responding to emergencies and urgent duties 24/7.
9. Putting up and submitting various reports using Microsoft Office/Google and in-house software.
10. Conduct security and safety risk assessment surveys of the assignments
11. Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
12. Conduct OJT training for new hires
13. Reviewing worksite SOP to ensure it remains relevant with the current operations.
14. Handle workplace investigation, grievance, and discipline
15. Plan and schedule training for security personnel in alignment with Company, PLRD & PWM requirements.
16. Plan and conduct periodic exercises to ensure the vigilance of security personnel
17. Assist with recruitment and selection of security personnel
18. Manage and review security procedures
19. Any other duties assigned by the Operations Manager / Director

Qualifications:

1. At least 2 years' hands-on experience in an operational management or disciplined service experiences
2. Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of security officers at multiple customer locations
3. Ability to communicate effectively in English, both verbal and written
4. Proficient in computer skills
5. Other attributes include good interpersonal skills, service oriented mindset.
6. Possess a car with Class 3C Driving Licence

We are seeking a highly motivated and analytical individual to join our Global Payments Services team as a Manager, Middle Office Operations, Global Payment Services (Internal Job Title: Junior Associate Director). You will play a vital part in ensuring the smooth and efficient operation of our Global Payments function, whilst having a lasting impact by playing a key role in several strategic global initiatives.

Key responsibilities:

Payment Processing

• Responsible for the accurate input, approval and processing of payments in accordance with established procedures
• Investigate and resolve payment discrepancies and errors promptly and accurately.
• Liaise with clients, investment managers, vendors and other stakeholders to ensure timely and accurate processing of client payments..
• Work with internal teams, such as Treasury, Banking Operations and Client Operations to ensure that all deliverables are met.
• Ensure adherence to internal control policies and procedures.
• Analyse payment and query data to identify trends and opportunities for improvement.

Leadership

• Act as escalation point for team.
• Deputize for Manager when required, ensuring that work is fairly allocated across the team.
• Ensure critical issues are escalated in a timely manner to senior stakeholders.
• Represent local team on global projects, and lead workstreams of projects.

Continuous Improvement

• Identify opportunities to improve the efficiency, accuracy and security of payment processes.
• Develop and implement process improvements.
• Ensure that procedures are up to date, and in line with firm standards.
• Stay informed of industry best practices and regulatory updates as they pertain to payments.
• Analyse opportunities for improvement within the overall payment process

Ad hoc: 

• Actively participate in the development and implementation of new systems and processes related to payments.
• Collaborate with cross-functional teams to contribute to product development initiatives to optimize payment processing and client experience.
• Assist with other ad-hoc tasks (e.g. audit requests) as required.

• Mon-Fri 10am – 7pm
• Basic Salary: $2500 - $4000
• Location: Chinatown
• Attractive benefits

Responsibilities

• Ordering supplies and maintaining inventory levels
• Manage budgets and forecasts
• Check the quantity and quality of received products
• Overseeing the operations.
• Assist Director to manage daily operations
• Ad Hoc Duties assigned

Responsibilities

• Retail and cashiering duties
• Replenishing of products on shelves as well as perform daily housekeeping
• Attend to customers’ needs and enquiries and collate feedback on products and services

Requirements

• Minimum GCE 'N' Level
• Candidates with sales / retail / cashiering experience
• Service oriented with a passion for the retail industry
• Willing to work on weekends, public holidays and rotating shifts
• Able to stand for long hours.

Others

• 12 months contract
• Sales commission and completion bonus provided
• 8:30am - 9:30pm (12-hour shift along with meal breaks)
• Rotating schedule (e.g.: today work, tomorrow off, 3-4 workdays per week)
• Marina Bay

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

Execution and processing:

1. Execute tasks assigned accurately within turnaround time, including but not limited to the followings:

• Handle trade finance products (invoice financing, micro financing, reverse factoring financing, etc.)

• Conduct AML and credit checks for all transactions.
• Generate, liaise and follow-up with internal and external parties about the completion of Letter of Offer (LO), Supplemental Letter of Offer (SLO), and Letter of Notification (LN).
• Perform due diligence activities on Issuers’ request of drawdown loans.
• Prepare and send payment instruction letters to the Trustee, as well as set up the payment in a dedicated financial portal, monitor and ensure all payments are processed.
• Deal with repayment from Issuer(s) and distribution to investor(s).
• Perform bank reconciliation.
• Ensure all the registers/trackers are promptly updated.
• Work closely with various stakeholders.
• Perform cross functional tasks within Operations department whenever required.

2. Provide on-the-job training to the new joiner(s) at the same level in respect of related job functions.

Process improvement:

• Support on increasing the efficiencies of processes and improve the turnaround time of operations.
• Participate in the company projects and perform UAT testing whenever required to ensure system functionality meets business requirements.

Risk management:

• To ensure compliance with internal and regulatory requirements on operations and credit standards.
• Updated Standard Operating Procedures (SOP) and Risk and Control Self Assessment (RCSA) from time to time whenever there is an approved process change and/or risk rating change.
• Escalate error, issue and /or deviation from SOP immediately, within 24 hours upon detection.
• Support on audit.
• Job function listed is not exhaustive and can include other responsibilities as assigned.

What we are looking for:

• Bachelor’s Degree in any discipline, preferably in Finance, Banking, Economic and/or Business & Commerce.
• 1-2 years’ experience in banking, trade finance operations, credit operations, back office, and credit administration.
• Interns (in last semester)/Fresh Graduates/Entry level applicants, with Upper Second-Class Honors and above, are encouraged to apply, training will be provided.
• A team player, able to work under pressure, adaptable to occasional overtime demands, and fast learner.
• Strong analytical skills.
• Good at problem solving and negotiation skill with all levels.
• Good written and oral communication skills in English and the ability to interact effectively with people at different levels.
• Flexible, proactive, and self-motivated with a strong drive and ability to work with minimum supervision.
• Applicants must be willing to work in KL Eco City.

You will shine in this role if you are/have:

• PC literate with knowledge of Microsoft Office Appliances; Ability to create and process Google Sheets.
• Detailed oriented and familiar with BURSA rules and SC guidelines.
• Available on an immediate basis.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

A multi-franchise automotive company holding sole distributorships in Singapore is looking to fill the following position:

PARTS COORDINATOR (COUNTER OPERATIONS)

Key responsibilities will include, however not limited, to the following:

· Attend to all spare parts enquiries via phone, walk in or email;

· Advise workshop and customers of suitable spare parts;

· Check databases and industry catalogues to source the required spare parts;

· Ensuring the correct identification and issuance of parts/components;

· Preparation of quotes, purchase orders and other documentation;

· Managing of order loading to factory, receiving of goods and performing GRN.

· Handling of parts claims submission to factory;

· Carry out good housekeeping; and

· Participate in stocktaking (regular checking and valuing of goods) and update computer data.

Requirements:

· Able to communicate and work with all levels;

· Strong team player;

· Dedicated to providing excellent customer service with good attention to details;

· Strong ability to adapt and understand IT and workplace systems;

· Good knowledge of automotive parts and previous experience with automotive spare parts much preferred; and

· Must be willing to work on Saturdays and Sundays, when necessary.

Interested applicants, please submit a copy of your detailed resume and including the following details:

1. Past and current working experience

2. Current and expected Salaries

3. Reasons for leaving current and past employments

4. Notice period

We regret that only shortlisted candidates would be notified.

Lucence is a fast-growing precision oncology company with offices in Singapore, California, Hong Kong and Suzhou. We are looking for an Operations Executive who believes in our mission to fight cancer and save lives and has a keen interest in driving the operational aspects of our business. You will have the opportunity to work with different teams in a dynamic and collaborative environment.

We are seeking a highly motivated and experienced Operations Executive who will play a key role in optimizing and managing daily operational activities within the organization. The ideal candidate will be responsible for overseeing processes, implementing improvements, and ensuring seamless coordination across various departments. This role requires a strategic thinker with strong leadership skills to enhance overall operational efficiency.

Key responsibilities:

1. Operational Leadership and Support

• Collaborate closely with the Operations Manager to execute operational plans and oversee day-to-day activities across the organization.
• Identify and implement opportunities for optimizing business processes and systems to enhance overall operational efficiency.

2. Vendor & Facilities Management and Maintenance

• Oversee the installation, maintenance, and troubleshooting of facilities, including offices, clinical labs, and cleanroom facilities.
• Liaise with vendors to ensure smooth supply of goods and services to the company.

3. Logistical Support and Project Management:

• Provide logistical support for company-wide events and special visits, ensuring seamless execution.
• Take on project management and facilities management responsibilities aligned with the company's business development objectives.

4. Administrative Coordination:

• Staying up to date with technological changes within the industry that may affect business operations.
• Assist in administrative duties, ensuring the coordination of shipments within the company as required.

To be a good fit for this role, you would have:

• A Bachelor's degree in Business Administration, Operations Management, or relevant experience managing operations in fields such as biological sciences, molecular biology, or genetics is advantageous.
• Proven ability to engage effectively with external stakeholders, including vendors and contractors.
• Innovative problem-solving skills for day-to-day challenges.
• Strong interpersonal and communication skills.
• The ability to work both independently and collaboratively, while meeting scheduled deadlines in a fast-paced environment.
• To be highly organized with exceptional attention to detail.
• To be highly adaptable, and flexible in taking on new projects and changes.

Interested parties, please send in your resume to hr@lucence.com.

Job Description

• Coordinate and oversee both general and table-top cleaning contractors
• Assign tasks to contractors and ensure adequate coverage to meet cleaning requirements for various areas, shifts, or facilities.
• Conduct regular inspections to assess cleanliness levels and identify areas for improvement
• Evaluate and review the contractors’ performance
• Maintain records, reports, and documentation related to cleaning activities, including cleaning schedules, inspection reports, incident reports, and inventory records
• Provide updates on cleaning activities town council

Requirements

• Possess at least GCE ‘O’ Level certificate or equivalent
• Proficient in Microsoft Excel and Power Point
• Candidates with knowledge in cleaning and chemical used for cleaning will be preferred
• Candidates who are able to command basic English, Chinese, dialect and Malay/Tamil will be preferred