Total 6 Contract legal executive job vacancies in Customer Service category in The United States of America

Kawasaki Gas Turbine Asia Sdn Bhd markets and services Kawasaki Gas Turbine (GT) & Gas Engines (GE) for co-generation, base load, standby and mobile applications with output range up to 100MW.  We cover the high-potential growth markets of South East Asia, South Asia and Pacific Region.

Kawasaki Gas Turbine Asia Sdn Bhd (KGA) was established in Malaysia as a subsidiary of Kawasaki Heavy Industries, Ltd, (KHI) focus on marketing, packaging, servicing and overhauling Industrial Gas Turbine (GT) & Gas Engine (GE) generator set in covered territory.

KGA together with our local dealers and partners can provide not only reliable, economical and complete solution for Combined, Heat and Power (CHP) products and also after sales, engine overhaul services.

We are undergoing a period of expansion.  We invite initiative, dynamic, resourceful and motivated individuals to fill in the following position:

SUPPORT EXECUTIVE ( AFTER SALES)

Requirement:

-  Candidate must process at least Degree in Business Administration or its equivalent

- 5 years working experience in Sales support / Co-ordination 

-  Good interpersonal and communication skills in English (both written & spoken)

-  Proficient in MS Excel, MS Word, Power Point and other Microsoft application

-  Able to work independently and multitasking

-  Excellent coordination and organization skills

-  Detail oriented with an analytical mind and a positive attitude 

Responsibilities

-  Managing inventory / spare parts stock level to ensure prompt supplies by working closely with all  relevant departments.

- Initiate stock audit and reconcile with system data

-  Prepare monthly Sales Forecasts, Project & Sales Costing and other related report with accuracy and timeliness 

-  Handle Sales and Project documentation (issue PR, Invoice, Warranty Claim Form, etc)

-  Perform department administration functions (labelling, filing, typing, copying, etc)

-  Any other related tasks delegated by HOD

Interested candidates to send in Application Letter with comprehensive resume and a recent passport size photo (n.r).

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

川崎燃氣渦輪機亞洲有限公司銷售和服務川崎燃氣渦輪機 (GT) 和燃氣發動機 (GE)，用於熱電聯產、基本負載、備用和移動應用，輸出範圍高達 100MW。我們涵蓋東南亞、南亞和太平洋地區的高潛力成長市場。

川崎燃氣渦輪機亞洲有限公司 (KGA) 在馬來西亞成立，是川崎重工有限公司 (KHI) 的子公司，專注於工業燃氣渦輪機 (GT) 和燃氣發動機 (GE) 發電機組的營銷、包裝、服務和檢修。領土。

KGA 與我們當地的經銷商和合作夥伴一起，不僅可以為熱電聯產 (CHP) 產品提供可靠、經濟和完整的解決方案，還可以提供售後服務、引擎大修服務。

我們正在經歷一個擴張時期。我們誠摯邀請主動、充滿活力、足智多謀、積極進取的個人擔任以下職位：

支持主管（售後）

要求：

- 候選人必須至少獲得工商管理學位或同等學歷

- 5年銷售支援/協調工作經驗

- 良好的英語人際溝通和溝通能力（書面和口語）

- 精通MS Excel、MS Word、Power Point和其他微軟應用程式

- 能夠獨立工作並同時處理多項任務

- 優秀的協調與組織能力

- 注重細節，具有分析頭腦和積極的態度

職責

- 與所有相關部門密切合作，管理庫存/備件庫存水平，確保及時供應。

- 啟動庫存審核並與系統資料進行核對

- 準確及時地準備每月的銷售預測、項目和銷售成本核算以及其他相關報告

- 處理銷售和項目文件（簽發公關、發票、保固索賠表等）

- 執行部門管理職能（標籤、歸檔、打字、影印等）

- HOD 委派的任何其他相關任務

有興趣的候選人請發送帶有完整簡歷和近期護照尺寸照片（nr）的申請信。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.
   

Job Requirements: 

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 6-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.

• Personal leave
• Personal development opportunities

Job Highlights:

• Close to LRT/MRT station
• Specially looking for talented candidates
• Start ASAP

Job Responsibilities:

• To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
• To provide first call resolution in an effective and timely manner.
• To handle customer inquiries in an efficient, courteous and professional manner.
• Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.

Job Requirement:

• Bachelor's Degree/Diploma in any related discipline.
• Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply.
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.
• Successful candidate will be based at Bangsar Office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance

Job Highlights:

• Competitive Salary Package
• Incentive

Main Purpose of Job:

• The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.

Job Description:

• Responsible to each separate individual result (collection result).
• Advise customer to make the payment on time.
• React as a reminder to remind customer regarding the payment due date.
• Response customer request based on the customer requirement.
• To ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
• Ensure good clients relationship & service levels.
• Achieve the set standards in collections and financial objectives of collections by the management.

Job Requirement

• Minimum SPM, STPM, Diploma or Degree Holder.
• Fresh graduate are encourage to apply.
• Good communication in English & Malay.
• Well knowledge of PC and proficiency in MS Office.
• Listening skills to empathize and listen to other person’s ideas.
• Persuasion skills in order to move others into positive action, attitudes and behavior.
• Ability to handle & manage stress.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities