Total 2 field engineer job vacancies in kuala lumpur

Responsibilities:

• Monitor the real-time operation status of the network and business system 24/7 to ensure stability and availability.
• Respond promptly and effectively to customer fault reports and emails.
• Quickly and accurately diagnose, locate, and resolve faults to maintain normal business operations.
• Analyze and summarize fault records to continuously improve the knowledge base system.
• Conduct regular system audits to ensure compliance with security and performance standards.
• Collaborate with other IT teams to troubleshoot and resolve complex network issues.
• Develop and maintain documentation related to network configurations, processes, and procedures.
• Participate in on-call rotation to provide 24/7 support for network-related emergencies.
• Stay updated with industry trends and technologies to recommend network enhancements or upgrades.
• Assist in the planning and implementation of network infrastructure projects

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 2 years of experience in network operations or related field.
• Strong understanding of network infrastructure and protocols.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Good communication skills and ability to work in a team.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team
• Collaborative and innovative work environment with opportunities to contribute to cutting-edge projects.

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a talented Sales Engineer to join our dynamic team. The ideal candidate will have a strong technical background and a passion for technology. As a Sales Engineer, you will play a key role in driving sales growth by understanding customer needs, demonstrating the value of our solutions, and building strong relationships with clients.

Responsibilities

• Provide solution planning and technical support for customers migrating to the cloud, ensuring the feasibility of business migration.
• Manage customer needs during cloud migration, analyze and resolve cloud-related issues.
• Manage and drive projects related to user cloud migration, ensuring successful completion.
• Understand customer business architecture, empower customers, and drive upgrades in operational and disaster recovery capabilities.
• Drive project implementation and replicable solutions, promote collaboration, and optimize architecture and products.
• Continuously accumulate cloud delivery experience, standardize delivery processes, improve quality and efficiency, and reduce implementation costs.

• Minimum 2 years of experience in the internet or gaming industry, with a background in operations or as a cloud architect in major cloud computing companies.
• Familiarity with mainstream cloud services such as distributed computing, distributed storage, virtualization, containers, databases, microservices frameworks, big data, and security.
• Background in industries like data centers and cloud computing, with an understanding of user demands for cloud computing.
• Strong sensitivity to new technologies and industry trends, with an interest and ability to solve problems and research new technologies, and a proactive and forward-thinking approach.
• Excellent documentation skills, able to clearly express architectural intentions through text and diagrams, and proficient in writing various technical documents.
• Prior experience in IT delivery and project delivery in public/private clouds is preferred.
• Strong sense of responsibility, excellent problem-solving and fault-finding abilities, good technical sensitivity, and risk identification skills.
• Experience in teamwork, strong learning ability, ability to work under pressure, and willingness to travel.
• Priority given to those with qualifications from Tencent Cloud, Alibaba Cloud, Huawei Cloud, or equivalent certifications.
• Proficiency in English as a working language is preferred, with fluency in Chinese as an added advantage.

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup