Total 20,132 customer service manager job vacancies in The United States of America

Job Description

• Manages the Sales Teams & Supporting operations required to implement the organizational sales strategy, drive revenue growth, & accomplish financial objectives.
• Implements processes, tools & structures to support the sales organization’s operations.
• Being a Key Account Sales Manager conducts long-term & short-term goal setting for teams and individuals & uses data to measure & monitor sales processes, identify issues and enhance performance.
• Monitors the industry, business environment, competitors and customers to develop action plans for expanding & retaining the customer base.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Uses customer feedback & insights to collaborate with internal stakeholders to identify & suggest new product.
• Builds & develops effective sales teams with recruiting, objectives setting, training, coaching and performance monitoring of sales representatives.
• Participates in meeting, presentations, & demos to support or close strategic or high-value sales.
• Manages through subordinate & professionals in larger groups of moderate complexity.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Give input into developing the budget, Stock forecast, Incentive Planning, TPA Planning & others Planning.
• Capable of resolving escalated issues arising from operations & requiring coordination with other departments.
• Develops and analyses business reports to facilitate relevant communication with intermediaries.
• Establishes, manages and maintains quality business relationship with intermediaries.
• Manages budget and expense effectively and efficiently to drive business growth. Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.

Job Requirement

• 1-3 years + or above of managerial experience.
• The Key Account Sales Manager must have a bachelor’s degree in Communications, Business Administration, Business Management, Marketing, or any other related filed. An equivalent of this requirement in working experience is also acceptable.
• Communication skills are a must have for this position, in both verbal and written form. These skills are especially necessary in building relationships with consumers and external partners. Additionally, the clarity of communication between the Key Account Sales Manager and Sales Executive and collaborating personnel will also be a determinant of the overall performance in the department. The Key Account  Sales Manager must also be in a position to convey even the most complex information and insights in his reports in a simple, clear, and convincing manner, tailoring messages to suit various audiences.
• The Key Account Sales Manager must also be a story-teller who is able to sell the brand to potential clients and secure more sales for the business. In addition to this, the Key Account Sales Manager must also be a great listener with ability to clarify and resolve issues and concerns of consumers, external partners, senior personnel, junior personnel etc.
• The Key Account Sales Manager must be highly proficient in Ms Word, Excel and PowerPoint, which are necessary for the creation of visually, and verbally engaging reports and presentations for senior sales management, external partners, junior sales personnel, collaborating personnel, and stakeholders.
• A candidate for this position must also demonstrate strong analytical skills and an ability to assimilate complex data and information from disparate sources and process it to address a certain need or issue in the sales department. The candidate will be highly proficient with research solutions to sales as well as effectiveness measurement systems.
• In this capacity, the Key Account Sales Manager will conduct regular research and analyses on the business’s market and competitive environment, looking for opportunities to further the sales department’s goals by adjusting strategies and approaches that enhance efficiency and performance.
• Certain interpersonal skills will be necessary for a Key Accountr Sales Manager, for example, he will be passionate and highly energetic in his work, he will be self-motivated and work under minimal supervision, and he will be proactive and have an insatiable appetite for knowledge. The candidate must also portray a strong ability to handle multiple projects and meet deadlines, he must also have an ability to work well in group-settings, and have an ability to remain calm under stressful scenarios and uncertainty.
• Due to the high-interaction levels that come with the position, a candidate must possess an ability to build trust within a large and diverse environment. Also, being a representative of the business’s image, the Key Account Sales Manager must be an approachable individual who is easy to get along with and who possesses an ability to form long-lasting and meaningful relationships with others on behalf of the business.
  
  
  
  
  
  
  
  
  

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

ROLE & RESPONSIBLIITIES

• To manage and achieve sales objectives in assigned accounts (private and restructured hospitals, clinics and general practitioners), leveraging on existing and expanding customer base with aim of growing market share.
• Build and establish relationships with key decision makers to grow sales and market share in the wound care field.
• To support wound care procedures in practices in the use of our instruments and products.
• Organise and conduct in-service demonstration, training and workshops to healthcare professionals.
• Prepare and submit tender documents as and when necessary.
• To prepare and submit daily reporting to superior.
• This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions"

 Requirements:

• Preferably with 5 years related sales experience in medical sales.  
• At least Degree holder, preferably in marketing, business or equivalent.
• Self-motivated, dynamic and sales driven.
• Possess excellent communication and interpersonal skills

Perks & Benefits

• Open culture
• Personal development opportunities
• Attractive incentives. 

Job Description

• Motivate sales team to achieve sales target.
• To maintain the satisfactory level of existing client and open new market segment.
• Create and enhance brand awareness among consultant, architect, designer (new & existing).
• Organize marketing events (eg, roadshow / home deco / workshop).
• Strategize on promoting our product with various promotion method (eg, stock clearance / warehouse sales / season sales).
• To responsible on Social Media Marketing.

Job Requirement

• Candidate must possess at least Bachelor Degree’s in Marketing, Business Administration, Graphic Design, Interior Design, Advertising or equivalent.
• Required Language(s): Chinese, Malay, English.
• At least five (5) years’ experience above in related field.
• Candidate must have leadership skill to lead and train sales people.
• Creative and energetic.
• Experience in social media platform on sales and marketing.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Senior HR Manager (Chinese Candidate)

Job Responsibilities

HR Responsibilities and Staff Management:

• Managing staff leave.
• Ensure the payroll process is carried out in a timely and accurate manner.
• Reviewing, developing, and maintaining all HR-related components of the company.
• Maintaining and organizing the staff database.
• Develop and implement a departmental budget.
• Provide an advisory on human resources practices to Advise the senior management team and other functional heads on HR practices.
• Coach and develop the HR team members.
• Support Perform other routine HR basic operations support as required.

Policies, disciplinary issues, and compliance:

• Develop, update, and implement HR policies and procedures.
• Ensure that employee relations issues, including the investigation and resolution of employee complaints, are managed effectively and efficiently.
• Ensure that HR practices remain in compliance with federal, state, and local employment laws and regulations.
• Employee counseling and industrial relations
• Handle and deal with employee disciplinary issues fairly and consistently (including counseling, grievance handling, poor performance, misconduct, domestic inquiry, etc.).

Recruitment Organizing:

• Identifies staffing and recruiting needs.;
• Develops and executes best practices for hiring and talent management.
• Responsible for Overseeing recruiting activities, which included auditing job content.
• Manage Onboarding processes, including scheduling orientation sessions, training, and department meetings.
• Allocate and ensure the right amount of resources for HR human resources members to carry out their work effectively.

Performance Management:

• Plan and execute performance reviews and appraisals.
• Review the proposed salary adjustments to establish guidelines.
• To develop and participate in compensation and benefits surveys to analyze the company's competitive position.
• Keeping a database of quarterly and annual performance reviews and appraisals quarterly and annually.
• A clear reporting structure and a list of their responsibilities and goals.
  
  

Employee Engagement:

• Organize events, outings, dinners, celebrations, and end-of-year dinners.
• Facilitating constructive interpersonal staff relationships and providing guidance.
• Pioneering and implementing strategies to ensure a productive and positive work environment.
• Manage the complaints, feedback, and concerns.

Training:

• To develop and deliver key training programs that are key to supporting the achievement of business strategies through individual and group development sessions.
• Developing in-house testing and qualifications systems for in-house testing and qualifications that objectively measure and acknowledge staff abilities.
• Conduct training needs assessments and work closely with the business to identify relevant training programs.
  
  

Job Qualifications:

• At least 6 to 10 years of progressively senior experience, including global or international project leadership.
• Extensive knowledge and practical application of federal, state, and local employment laws.
• Fluency in Mandarin, English, and Bahasa Melayu, verbally and in writing.
• Demonstrated experience with leading a team.
• High attention to detail and accuracy.
• Excellent interpersonal, persuasive, written/verbal communication, planning, organisational, time management, analytical, and problem-solving skills.
• Ability to effectively multi-task in a fast-paced and dynamic environment,
• Able to work well under pressure to meet deadlines.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Bachelor's degree in business, human resources, or equivalent education and/or experience. HR certification is a plus.

Perks & Benefits

• Casual dress code
• Friendly working environment
• Medical leave
• Annual leave, Maternity leave, Paternity leave
• Career growth opportunities.

Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Requirements:

• Proven work experience as a Sales Account Manager or Sales Account Executive.
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Business Administration, Marketing or relevant field.
• Fluency in English, Mandarin and Bahasa Malaysia (written & spoken)

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

RESPONSIBILITIES:

• Debug, contain and feedback products (Machine, test board, socket, etc.) and services weakness for continuous improvement
• Provide operational and maintenance training to customer to enable our customer to use our product and services effectively and efficiently
• Support customer operational need with regards to our product and services
• Upkeep products and services quality image to our customer
• Highlight to sales and marketing any business opportunity observed and seize the opportunity to turn it into PO working with sales and marketing

REQUIRMENTS:

• Diploma / Advanced Diploma / Higher Graduate Diploma / SKM / DKM Level 4 / DLKM Level 5
• Prefer candidate with 1-2 years of relevant experience in semiconductor industry.
• Good communications skills and a proactive team player
• Proficiency in Chinese written and verbal.

Perks & Benefits

• Annual leave
• Medical leave
• Medical benefit
• EPF/Socso
• Training provided
• Open culture
• Personal development opportunities

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.
   

Job Requirements: 

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 6-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.

Personal leave
Personal development opportunities

Job Description;

• Designs and implements systems and equipment procedures used manufacturing facilities.
• Testing and monitoring equipment.
• Updating current system processes.
• Conducting risk assessments.
• Complete other tasks assigned by superior leaders (including China)

Requirement;

• College degree or above, science and engineering majors are preferred.
• With factory quality engineering or quality management, 2 Years of work experience.
• More than one year working experience in electronic products or auto parts or magnetic device manufacturing enterprises is preferred;
• Have good analysis and judgment ability, problem-solving ability, strong logical thinking ability, quick thinking, able to do things, good at communication, team spirit, able to bear pressure;
• Familiar ISO9001,learn IATF 16949 priority;
• Good English reading, writing and communication skills, Cantonese or Chinese is preferred;
• Candidates fluent in Mandarin is a must as role requires candidate to deal with Mandarin speaking customer.
• Diligent work attitude, strong sense of responsibility, and team spirit.
  
  

Benefits:

• Free parking
• Meal allowance
• Petrol allowance
• Attendance allowance
• Opportunities for promotion
• Professional development
• Overtime pay
• Yearly bonus

Job Descriptions: 

• Lead and inspire team members by providing guidance, mentorship, and ongoing training to ensure alignment with company goals and objectives.
• Develop and implement comprehensive KOL marketing strategies aligned with overall brand objectives via multiple channels including Instagram, TikTok, and Xiao Hong Shu.
• Cultivate and maintain strong relationships with KOL and act as the primary liaison between the brand and KOLs, ensuring effective communication and collaboration.
• Oversee the end-to-end process of influencer marketing, from identifying suitable KOLs/Influencers to presenting creative briefs and reviewing performance.
• Coordinate the creation of content briefs, ensuring alignment with brand guidelines and KOL preferences.
• Monitor and analyse the performance of KOL marketing campaigns using relevant metrics and analytics tools.          
• Provide key recommendations to explore innovative ways of reaching customers and driving sales traffic. 

Job Requirements:

• Minimum 3 year of proven work experience in Brand Marketing, KOL/Influencer Specialist, or Digital Marketing.
• Proven experience in marketing acquisition, content promotion, and influencer marketing
• Preferred experience in promoting beauty brands or extensive knowledge of beauty and skincare products.
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent communication and team management skills.
• Able to join as soon as possible. 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance
• Product benefits

DXN Holdings Bhd is a public listed investment holding and management company of DXN Group. Based in Malaysia with worldwide operations of 79 subsidiaries across more than 48 countries, the company is well-known for its sales in health-oriented and wellness consumer products, including Ganoderma and its lifestyle products. The core business activities of DXN include the cultivation, manufacturing, and marketing of the health-oriented and wellness products. 

Under its massive expansion program, we are now seeking a diligent and professional HR Manager to be based at the Alor Setar, Kedah, with an opportunity to develop a professional future career growth in the Group.

Responsibilities:

• Responsible for the full spectrum of Human Resource Management functions, including Recruitment & Employee Records, Training & Development and Performance Management.
• On-boarding and off-boarding processes.
• Training – analysis and implementation.
• Develop and implement human resources strategies aligned with the overall business strategy.
• Bridge management and employee relations.
• Ensure legal compliance throughout HR management, including industrial relations.
   

Skills:

• Knowledge of industrial relations laws in Malaysia.
• Strong execution and organizational skills.
• Ability to analyze and resolve problems, exercising good judgement.
• Effective interpersonal and negotiation skills.
• Excellent screening and placement skills.
• Excellent verbal and written skills.
   

Requirements:

• A bachelor’s degree in human resource management/hospitality/legal/finance/business administration, or a related field.
• Minimum 3 years of work experience in an HR leadership role within a structured corporate environment.
• Knowledge in HR policies and procedures.
• Computer literate.
• Good command of both spoken & written in English and Bahasa Malaysia.
• Possess a good work ethic with a positive attitude and interpersonal skills.
• Able to work effectively as part of a high-performing team.

Perks & Benefits

• Open culture
• Personal development opportunities

!!!WE WANT YOU!!!

Homestay Customer Service

Working hours: Full time 6 days a week

Chill and fun environment

Job Descriptions:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

！！！我们需要你！！！

工作时间：一个星期六天制

轻松的工作环境，年轻的氛围

有上进心，刻苦耐劳

工作范围：

• 处理客人在网上的booking 和 inquiry
• 协助客人办理入住和退房
• 及时解决客人入住期间的要求、问题
• 懂得基本家居维修知识，例如：换灯泡。
• 以专业和礼貌对待每一个顾客
• 协调办公室活动和运营，确保效率和符合公司政策
• 管理电话和通信（电子邮件、信件、包裹等）
• 支持预算编制和簿记程序
• 更新包含人员、财务和其他数据的记录和数据库

工作要求：

• 有无经验皆可，有工作经验优先，也将提供训练
• 精通 中，英 语沟通及书写能力
• 精通基本的Microsoft Excel 及电脑操作
• 具备独自完成工作能力
• 具备细心，耐心 与 肯学的心
• 另外提供佣金，津贴 & 股份奖励
• 需拥有自己的交通工具
• 时间管理
• 良好的人际交往能力和自律能力
• 以客户为导向，积极进取
• 能够在很少的监督下保持较高的工作水平
• 能够在周末和公共假期工作
• 处理简单的会计工作

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

Job Description:

• Responsible for overall project management including planning, coordination, implementation, execution and successful completion of project.
• Lead site engineers in planning, scheduling, construction oversight and coordinating the civil and structural works.
• Ensures all construction works are caarried out in right seequence and well- coordinated.
• Provide guidance and direction to constrcution workers, subcontractors and other team members.
• Ensure compliance with safety regulation and policies.
• Inspect construction sites regularly to ensure that work is being carried out in accordance with plans and specifications.
• Prepare site daily report and monthly progress report.
• Any other duties assigned by the management.

Job Requirements:

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, and Bachelor’s Degree, Post Graduate Diploma, in Construction, Engineering or equivalent.
• At least 5 year(s) of working experience in related field
• Required language(s): Bahasa Malaysia, English. Proficient in mandarin will be an additional advantage.
• Proficient in Microsoft Office in Excel & Words
• Possess good analytical skills, meticulous, highly organized, proactive, committed and strong negotiation skills.
• Able to work under pressure and meet deadline.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibility:

• Responsible for driving Caldbeck’s Wines and Spirits brand performance, awareness and stocks availability across all sales channel.
• Taking of Orders and implementing In-Store merchandising to increase product visibility and ensuring stock levels are maintained adequately.
• Providing insightful and actionable market / competitor’s information feedbacks.

Job Requirements:

• Minimum 2 years’ experience in alcohol industry.
• Willing to travel and work beyond usual working hours
• Proficiency in English
• Competency in Microsoft Office (Excel, Words) 

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Regional Sales and Marketing Manager

Overview: 

We are seeking a highly motivated and experienced Regional Sales and Marketing Manager, reporting directly to the MD to join our dynamic team based in JB/ Singapore. 

This role requires a blend of sales, business development, marketing skills, and the ability to manage multiple tasks efficiently. The ideal candidate will be responsible for developing and executing strategic sales and marketing initiatives to drive revenue growth. This role requires strong leadership skills, a deep understanding of the environmental industry, and a proven track record of success in sales and marketing.

Job Description:

1) Responsible for overall sales & marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.

2) Develop and implement comprehensive sales and marketing plan to the potential clients of the company's environmental products & services.

3) Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 

4) Identify and pursue new business opportunities through proactive prospecting, networking, and relationship building.

5) Achieve marketing and sales operational objectives and execute monthly business plans. 

6) Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying and capitalizing on market opportunities.

7) Provide regular reporting and updates to senior management on sales and marketing activities, performance metrics, and strategic initiatives. 

Requirements:

1) Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent; MBA preferred.

2) Preferably with more than 5 years sales-related work in environmental related projects or chemical sales (example waste management & waste-water treatment, renewable energy, waste recycling business and etc.)　

3) Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.

4) Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.

5) Strategic thinker with the ability to develop and execute innovative sales and marketing strategies.

6) Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin (optional)

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review